Location, contemporary design and friendliness The breakfast food was not always fresh.
convenience of location We would like to see a hand rail installed in the bathroom for safety. Alo reading light by bedside became extremely hot and burned holes on clothing placed next to it.
Location (except see below) Wasn't able to get a double bed Woken in the night by noisy revellers shouting in the streets
Modern decor of rooms and cleaness. Central location. Private car parking quite small and teh parking outside the hotel is quite impossible.
The hotel was very well situated for visiting the interesting older parts of the city and within easy reach of rail and bus stations. The hotel staff were very helpful and courteous. The room was very clean, quiet and comfortable and it was a nice surprise to find a tray of freshly cut fruit to refresh and welcome us on our arrival day. We were in a room at the back with no view other than of other buildings, which in itself was no big issue. However we felt a little uncomfortable at keeping the windows open as it looked like the extractor pipes of the air-conditioning were on the balcony outside.
Staff and service were great. Room was cozy, clean, quiet and comfortable with a small view of the cathedral. It was great value and a really perfect location. I would not hesitate to stay there again. No it was lovely
Very efficient staff. High level of quality of the room, less of the common areas. Good global quality/price ratio. Excellent position.
Conveniently located; staff was very helpful to indicate shopping area and restaurants. Parking was not easy to access, we had to try three times before door would open.... and lighting went out in matter of seconds.
everything, especially location and kindness of the staff.
A well-run and well located upmarket Conran-style modern hotel which represented excellent value for money at the discount available on from bookings.com at the time. Recommended. A useful coffee shop next door.
Quality of accommodation
The whole Feel and experience is old world splendor. Having left the do not disturb sign on the door while taking breakfast, we were suprised and dissapointed to find the cleaning staff in our room.!? Do not expect this kind of poor staff trainingng at this level of Hotel.
The location was excellent, the hotel beautiful with very interesting features, the restuarant extremely good value for money - if you want a fine dining experience. Do not be put off by the very busy foyer. There are lots of tourists who come into the foyer/lobby as it is such a historicasl building.
The hotel is very nice,quiet,and the staff is so friendly.It is very clean,and comfortable.
Comfort and location
The hotel certainly lived up to it's reviews in terms of class, and compared to what we paid to stay in similair accommodation in Santander, the rate was very good. Parking at €23 / day was a bit steep, although very conveniently located.
The Atmosphere old special hotel with excellent staff. The breakfast was so nicelly put on the table and delicioss. no
the atmosphere, a great unique property in the middle of Oviedo, Asturias no
It is a beautiful hotel in a great location (and a great city) and the staff were very good. The breakfast was way below what you would expect from a hotel like this (but there are lots of great churrerias nearby!).
Impressive reception areas, very helpful garage staff Breakfast far too expensive, requested a non smoking room but room smeelt heavily of stale tobacco.
Very hard to find, location mistakenly indicated on booking.com map
the room. the restaurant wifi is not free. very difficult to find the hotel
The comfort of the room and space in the room Spa and exercise area not available before 10 in the am. Internet was only free in the business room on the hotel's computers. Free parking was on the street and was 10 euros in the hotel garage....I felt both of these were misleading on the confirmation
Fabulous hotel Difficult to locate---better map needed
The games room was great for the kids and the staff were friendly, even given the complications of our stay. The hotel was difficult to find as the wrong address was given at the time of the booking. We also had to wait 1 hour for our room even after arriving 3 hours after the checkin time. Our room was small, the TV wasn't working when we first arrived (it was fixed soon after) and we had to pay for parking even though we didn't use it. There is plenty of free parking around!!
Could not use swimming pool, inflated bar prices.
The staff on Reception were so friendly and helpful. The room was very clean and great design. Windows on room a little dirty on the outside. Buffet evening meal a little expensive and quality poor, otherwise great hotel and would reccommend it.
It was in easy reach of a number of towns and beauty spots. It was secluded and peaceful. I think residents should have been able to use the pool free of charge.
Nice quiet area. Easy parking.
Best breakfast at least for this trip. Well located. Really nice room.
The hotel and the town
Fantastic decor. Good location within walking distance of all sights and park. Very comfortable bed.
excellent breakfast Hotel room too narrow
Good price for what you get. New hotel Staff of the hotel not nice at all
Very fine hotel, well located and extremilly confortable. The cleaness, but i believ thats because they opened only 5 days earlier....
The location. Excellent breakfast. Friendly staff.
Above all this hotel has style and contemporary elegance, fine catering and an enviable location.Staff are very competant The restaurant was closed on one day
Beautiful design chairs, but don't try to sit on them or get any work done in the room.
Good design and high level of comfort No
This hotel is excellent value for money at the prices that we paid at bookings.com. The rooms are beautifully designed and spotlessly clean.
Excellent location, clean, comfortable rooms, excellent breakfast and very helpful staff, I would recommend this hotel for business/city tryp
The kindness of the staff
great place for the price The showers- why only cover half the shower with that piece of glass? It leaked all over the floor every time.
Excelent location, very friendly staff, right next to the Catedral. No Parking but you can park the car at a special rate (10 euros per day) at a nearby Parking. Rooms are a bit small but OK. Rooms are a bit small but OK.
The hotel location is excellent. No parking area in front of the hotel.
I liked best about my stay - the staff at the desk. They helped me tirelessly with trying to locate my lost luggage and made me feel like I was an important customeer, whereas when I went to a larger chain hotel in Madrid, I felt like I really didn't matter to them.
the location is good,just near by the famous Cathedral there is no kettle provided in the room
Very comfortable and great location. Good value for money
room size, comfort and cleanliness No
Cleanliness and helpful staff one lift only holding 4 people with baggage
I liked the fact that it is located in the city center. Many restaurants, places to see and sidrerias in the area The internet connection that I paid for dropped
Air quality in hotel was good. There was an excellent choice of food for breakfast.
The staff was great--very nice and helpful. And the breakfast was good, too!
Central location in the city Needs wireless internet access
Excellent hospitality throughout our stay.Wonderful breakfast, cost extra but well worth it
Extremely nice walk, 1.5 km, down to the picturesque town of Cudillo The walk might not suit everyone. Steep footpath into town
A great deal of thought and effort seemed to have been put into creating a very comfortable and relaxed atmosphere. It would have been easier for me if the staff spoke better English.
Thoughtful attention to our every need. An elegant building furnished with character. The breakfast was astounding. We only booked for one night and hated to leave.
Receptionist very helpful. Room very clean and comfortable, also public rooms (those used) were comfortable and well furnished. Would probably stay here again although there isn't much in the village so one needs a car. We wanted to stay for breakfast but the breakfast start time was late so we were unable to eat there. Breakfast starting at about 0830 would have suited us better as we had a long drive ahead of us. It's a pity they didn't offer a restaurant service.
This charming inn was a delight and my hostesses were very warm and friendly. It was near a small fishing village with great seafood and on the camino north coast. The hotel had a wonderful breakfast in a lovely dining room featuring all homemade local and traditional foods- unparelled breakfast experience in my experience in Spain! Rooms were well-appointed, clean and decorated nicely. Great value here.. No. Everything was great and this hotel exceeded my expectations.
Lovely friendly service from the two ladies that operated the hotel. Beautiful surrounds in a large old mansion like home. The most spectacular breakfast so far on our holidays in Spain - all made by the hosts. A little way out of Cudillero - but within walking distance up the hill. Not applicable.
Beautifully restored old "manor" house, lovely room and great breakfast. Parking in grounds. Would love them to do evening meals
One of the best hotels that I've ever visited in Spain. Very cosy atmosphere, friendliest staff, extremely beautiful building and wonderful garden around it.
impressive reception area, comfortable room, good air conditioning very poor breakfast in cheap and cheerful surroundings for four star hotel. difficult to find
modern high end hotel at excellent price none
very clean, friendly and very well situated near to the city centre, easy to find. nothing
Nice hotel, close to the historical city centre, good facilities (free mini bar, internet) Rooms somewhat noisy, sound insulation could be better (slamming doors)
friendly staff, confort, location
The rate, the spacious and confortable rooms. The location is also a good point. I would rate the hotel as 4 stars and not 5 (lack of essencial services in a 5 stars hotel: no slippers in the room, no staff helping with the suitcases at your arrival, only one person at the reception desk)
nice facilities, and location Wireless accebility not good
Turkish Sauna (would like to see more health facilities!), complimentary mini bar and drinks were appreciated, the Steak in the restaurant was absolutely fantastic! No
The staff was especially friendly and the service was excellent
the decor and room quality
A five star hotel at excellent value. Perfect location in the Old Quarter. Breakfast was excellent value.
The hotel is beautiful (located in an old palace but modernised throughout) and the staff very friendly and helpful. The location is ideal to explore the town and we really enjoyed our stay. Breakfast was not included in our rate and - although the buffet looked very tempting - we felt that 14 EUR per person was far too expensive. However, as there are plenty of cafes around the hotel, it's quite easy to find a good (and reasonably priced) breakfast within minutes.
The hotel we stayed was really perfect and I will recommend it to all my friends. Of course I will use again your services and that particular hotel should I need to travel in that direction again.
Very convenient , right in the middle of Aviles
The building was magnificent
Stayed here many times before and not disappointed. Wonderful location in city square with bars and restaurants. Big modern rooms. Very very nice hotel. Long walk to the room.
Charming and efficient staff, quiet and peaceful and in a great location.Very good breakfast and spotlessly clean. What's not to like?
locality, friendliness of staff, good facilities lack of staff in cafe/bar area
We had spacious, modern and clean room in a newer part of the hotel which has been added on to the original building. The location was on a plaza in the old town, a perfect location, and very quiet at night. Staff at front desk were excellent. We did not eat breakfast at the hotel since the price was sky high, but otherwise enjoyed our stay. Would return again.
The place is stunning.
Convenient location. Clean room and facilities. Hot breakfast can be improved
location, wireless internet, kindness of staff gym could be better equiped as it is used by many guests
Nothing Most things,noisey from rooms adjoining, TV failed to work, nothing condusive about the room
The very pleasant welcome by the father of the director of the hotel
The breakfast at the hotel was excellent.
Everything is fine Internet only works in a room, if you stay below 3rd floor
good breakfast. comfortable rooms. free wi-fi. nice staff. Expensive parking (13 €/day). Sauna not working. The advertised Gym was a ridiculously small room with 3 old machines. Small and cold swimming pool located underground.
For a four stars hotel the price for the room was very low. The restaurant had great food. I think the price for parking the car is too expensive
business-like hotel, well organized, city centre in walking distance (15 min)
Great city centre location
Very good accommodation comfortable and well equipped Despite booking bicycles in with this hotel we were told by the receptionist we would have to pay £10 to put them in the garage. We arrived late in the evening and had to "persuade" her that no-one charges for bicycles. They agreed in the end but stress not needed at the end of a very long journey!
Not a lot! Dirty, poor, and untidy rooms. The hotel needs an overhaul and the most upsetting thing is that there was hair everywhere and the rooms smelled awful. Thank goodness that it was only one night there.
The hotel is very central on Gascona street, famous for the cider bars or sidrerias. The old town and cathedral are just a stroll away. A very well kept hotel, nice staff, good size rooms and very clean, a great place to stay. Breakfast is the usual continental style with some hot food also, basic but good. I recommend this hotel.
closeness to downtown, friendly service
My luggage had been lost by Iberia and the staff at the hotel front desk were extremely helpful in contacting the airlines, etc.
I am surprised that this was not more than a 3 star hotel as the staff and accommodation at Ciudad de Oviedo were excellent.The location for visiting the historic part of the town and the night life couldn't have been better. Car parking facilities also brilliant on this stay. No
Its situation was convenient near the cathedral and old town and eating places all of which we were keen to visit. Staff friendly and helpful.
rooms were nice and spotless, lovely breakfast sad reading lights
central position excellent help from desk staff rather expensive breakfast
Good value, easy access to airport, kitchenette stocked with essential dishes and pans, great place for a family to stay, close to the beach, parking was convenient Check-in was at a different location, it was a bit chilly, kitchen linens/dishsoap aren't provided
We have stayed at this hotel on four occassions,the staff have always been very warming and polite No
The staff at the hotel are very polite and will help you with any query that you may have.
close to motorway both rooms were in front of the hotel,noisy
The staff are very polite and helpful.We have stayed at this hotel many times and will cotinue to do so in the future.
Clean with friendly staff and good location Was a little cold and heaters were not switched on
rooms were cleaned everyday and towels changed, the only downside for us no one spoke much english but we knew that before we arrived it didn't spoil our stay as all staff were very helpful. And we will return,
Empregados muito simpáticos e prestáveis, localização excelente, bom pequeno-almoço, quarto confortável / Nice staff, excellent location, good breakfast, comfortable room
central location, clean hotel, friendly staff, breakfast was fine, quiet at night; bedroom was good size, bathroom was fine no bar or anywhere to socialise; no frills; breakfast room a bit basic and in a windowless basement
excellent staff, good breakfast, great location. lack of drawers, and individual pillows.
The location is near places of interest. The staff speak very little English,have little knowledge of public transport.The so called buffet breakfast is full of cold ,poor quality food,more dessert than pastries. Not value for money at all.When i arrived at 5pm,the room was not ready.The room key never worked,each time,you left the room,you can't use the key to re enter the room again,have to keep going to reception to activitate the key again.
Best location in Oviedo! Room had a great view of the cathedral and the casco viejo. nice rooms, clean throughout. Air-conditioning was not working. Staff provided a fan (upon our request) that kept us cool all 4 nights.
Very poor air conditioning, no restaurant facility on Saturdays and Sundays, no bar. Not acceptable.
everything was fine, nice reception staff, nice situation
The fact that we had to leave a day earlier (family emergency) and the hotel didn't charge us the last night. Location. Squeakying bed. Having to pay for internet use.
At least some of the staff could speak english and could give us directions The bath was not clean and one day we did not receive clean towells
Noisy at night
Very good hotel with an excellant choice for breakfast.
Executive Room and view, ease of parking, once shown by staff member
The hotel staff was very friendly and helpful. The location of the hotel was great. Rooms were big. Breakfast could be more varied.
Attractive rustic decor and quiet location. Difficult to find (unhelpful directions). Restaurant evening menu only had about 9 expensive items, so forced to eat in village. Poor breakfast: no milk for cereals, little choice poorl staffed. Poor value for money.
Wonderful cosy place in Asturias countryside. Good food, pretty rooms and helpful staff. Recommended!
Hotel is very beautiful it is not easy to find
Very friendly hotel. Interesting rooms and the restaurant was very fairly priced if you did not want to hunt down an external one. Hotel easy to find
Excelente trato del personal, muy amable y atento. Un edificio muy bonito y tranquilo, y unas zonas comunes (salones) preciosas. Si tuviera que poner una pega diría que es un poco complicado dar con el hotel, quizás faltaría alguna señalización.
Beautifull place , original decor and great comfort . Peacefull location . Signage to find Hotel .
The main reason for choosing this hotel was its location. It was situated almost exactly halfway on a long journey. However, I was very pleased with my stay and with the proprietor who was very helpful to a travellor who spoke very little Spanish. Directions were difficult to follow and signage could be improved.