A nice and quiet location. Very nice and clean rooms. Restaurant on-site. Overall friendly staff. A long wait at the front desk to check out due to manual credit card process. Parking was very tight in the garage- used outside parking. Staff at breakfast was not very friendly- pushy to finish up breakfast.
We arrived after 7pm : the reception and the restaurant were closed . The person who gave us the key in Rittersaal was not kind.
Staff were not very helpfull when we arrived. I have a back problem and the room I was given was on the top floor (No lift). When I discovered this I returned to reception to see about getting the room changed, only to find reception locked. There was a sign which I could not read (In German) Several hours later with the help of a passing German bloke I found that the sign read 'Staff in Kitchen'. When I eventually got the hold of a staff member, the room was changed to a more accessable room, which was fine. When paying before leaving, I spoke to the female receptionist. She was smiling and nodding. I noticed a vacant look in her eyes and said "You don't understand a word I'm saying do you?" She just smiled & nodded
I paid for 4 rooms 2 were fair the other was not too small and cramped room size
Restaruant was closed. Car parking poor.
The hotel was positioned near a river and had some nice views, a short walk over river via foot bridges and you found yourself in a very old and pictures city centre. Found Some good food and a selection of local bars. The bar could have been better, it is only very small and on our second evening was closed on our return froma walk at 10.00pm. No chance of a night cap.
The hotel staff was cooperative, welcoming, attentive. The food in their restaurant was excellent... and I'm not easily impressed. The local white wines were excellent examples of reisling. I felt I was in the heart of a lovely town. The walks invited you to tour the city. It was a comfortable, well designed update of an older building and made me feel apart of this lovely old river town. No AC and thus it can be quite noisy at night, especially since one of the nights I was there was "band night," a city wide promotion that featured many types of music in many venues. There was no escaping the noise until 2:30 in the morning. Such is life.
The staff went out of their way to make my stay enjoyable such as setting out breakfast for me at 5:30 am as I had to catch an early train. The free wi fi in the room was a pleasant change from my other hotel experiencews. There is nothing to mention in this category.
it is central in the town cleaning of thhe rooms must improve as i had the same towls each day and the same half filled glass of water left out each day.
Very helpful staff. Comfortable room with balcony. Everythig clean and cosy. Good breakfast. Hotel, bowling were closed on 24.dec.
An excellent hotel. The staff were very polite and helpful. We stayed in the new wing of the hotel. The room was clean, well equipped and quiet. The breakast was excellent and the evening meal too. Both excellent value for money. The hotel is only a ten minute bus ride or twenty minute walk from the charming town of Schwabisch Hall. we will stay there again.
Nice staff, quiet location, excellent bedroom, very clean, quiet balcony, handy for the town . Really enjoyed it. I had not realised how little German I could remember.So although I could tell I was chosing a bit of pig to eat I was not quite sure which bit. Perhaps there was a translated menue in English or French, but I did not see it. It would have been handy, though not so exciting!
The room was very clean and comfortable, lots of hanging space. The bathroom was small and not well lit but adequate. The staff spoke some english and were very friendly and welcoming. On the map the hotel looked convenient for strolling into Schwabisch Hall but in reality the very big hill between the two made the journey less of a country walk and more like a mountain hike! The route was also not lit at night so after dark you need to get a taxi from town.
Friendly staff, the atmosphere is very relaxed with guests saying Guten Morgen in the breakfast room. The hotel is between Schwäbisch Hall and a rural area. I liked both very much.
We were very pleased with the close proximity to Swabisch Hall for the price. We had a very pleasant stay. The hotel lounge was great and had a lively crowd and we had fun just staying in the hotel that night. The staff was extremely friendly and went out of their way to meet our needs.
The food was great, the staff were very helpful, and the hotel was very clean and comfortable. Good views of the countryside a bonus.
Proximity to tesat and helpful staff
Hotel location was a 2 minute walk from our meeting location, which was excellent. The reception staff were very accomodating and helpful.
I appreciated its convenient location
Hotel staff did bend over backwards to help. Switched rooms without hassle from staff. Staff was very, very helpfull. Nice breakfast. Minor perhaps: noise level of rooms facing street (add sound proofing?); no light-tight curtains.
Quiet, central location.
Location mid city Wireless access was complicated Breakfist was poor
great location in middle of town, free parking was ideal, WiFi available at very reasonable rate 5 euros per day.
central, easy parking, No restaurant in the hotel, although it is written in hotel description.
Comfortable, clean hotel; great breakfast buffet; very convenient underground parking. Nice staff. Reception is unmanned after hours so check in time is important. Contrary to the booking information, parking is not free; cost is 5.5 euro. When this was pointed out to the desk clerk, we were not charged.
Nice accomodation and Friendly Staff.
Centrually located, parking facility, friendly staff
Comfortable Hotel with convenient parking, rooms very stylish and well equipped, good breakfast reception unmanned even though I arrived 1/2 an hour before published time that reception was unmanned
food, price it's old style furnishing and decor inside
The staff (familly) was very kindly for us. Unfortunately the day when we stayed was heavy snow day but they could help us for comfortable stay. The location is country side so it may need a car.
The hotel is situated in a nice place
Reasonable overnight stop. Requested non smoking room - did not receive.
My daughter and I were so impressed by the friendliness and helpfulness of the staff on our arrival and the very large room with a balcony, that the following morning we decided to cancel another reservation and stay an extra night. There seems to be a lot of wildlife in the region, unfortunately we heard some of it leaving rooms in a very noisy way about 2 am on the first night but they weren't there the next day. Take an evening walk down by the mineral baths were we saw fire flies in the woods. It was enchanting. At 52 euros for a huge double room it was excellent value.
A somewhat gentrified B&B wit a very basic restaurant. Good if you need to stay overnight in Swabia not too far from the motorway. Not sure how they got the third star
parking and room
Felt like home, excellent breakfast
stafff is kind, available and fine. Room are pleasing. Good breakfast. Usefule parking area. Hi-fi is quite slow
The staff were very friendly and the breakfast was of a good standard.
Internet connection was good addition...
Friendliness of staff; quality of food, quiet location.
The restaurant in this hotel is excellent with the highest quality food and service. Don't miss it if you are staying here. Breakfast quality is also very good. The hotel is only suitable for people travelling by car.
Excellent restaurant with tastefull interior. Good services and top class food for reasonable prices. Excellent free wireless internet facilities in the whole hotel and restaurant. Rooms are typical German landhouise style with all necessary amenities. Location and atmosphere are the best experienced so far in Schwäbisch hall Hotel is categorised on booking.com with limited opening housr which in reality are a lot more flexible. It is advisable to change these restrictions since it might be a disadvantage for selection now.
The hotel was inviting and very comfortable. It had obviously been recently renovated to a good standard. Restaurnt was busy and food looked good but a bit pricey for our budget.Breakfast was excellent quality.
Nice clean modern room! Food was excellent! Dinner was a little expensive, but worth it! Very accomodating to our requests. The hotel was father from the city center than expected, but there is a bus stop outside of the hotel.
Absolutely delicious breakfast, and the lady serving it was most helpful and quite passionate about her job.I hope the management really appreciate her because she's nothing less than a treasure. The garden at the back of the hotel is sublime, and the wireless internet worked flawlessly, even there. When next in the area, will definitely stay there again. I found two pieces of shattered glass on the carpet of my room. They were probably too large to be picked up by the vacuum cleaner. I was lucky my eyesight is probably better than that of the chambermaid as I spent most most of the time barefooted in my room. Ok, less so after I found them. This is nevertheless a minor incident, one that would not deter me from staying there again.
Lovely room in a bright, modern building. Excellent staff both at reception and in the restaurant. Great food in the restaurant and good choices for breakfast. It's a long, hot walk back up the hill from town in the middle of summer.
i enjoyed the breakfast, friendly and helpful staff. The environment is peaceful and clean It would be nice to have tea / coffee facilities in the rooms
Nice hotel with good breakfast and comfortable beds Rooms at the front side have noise problems due to traffic
For its size, one of the best hotels we stayed in and with a staff who went "above and beyond the call of duty" to assist us. Also an excellent breakfast is provided in a bright and pleasant "small town" atmosphere. Room just a bit small but quite tolerable.
Friendly staff, superb breakfast, excellent cleanliness and good value for money.
The staff were friendly and helpful, room was comfortable and there was a good breakfast choice in the morning which was continually being checked and topped up. N/A
Quiet and comfortable Limited breakfast
Nice size, clean and comfortable room with large opening windows. Ask beforehand if a wedding or party is due to be held as it will be noisy, depending on the location of your room, until the early hours.
Nice room ; very friendly and helpful ; parking place for bycicles ; excellent evening meal Far from center of Schwäbisch Hall (and busy road to get there with a bycicle)
I enjoyed the location of the hotel, more out in the country than in the city. The service and food in the hotel restaurant was excellent. A very clean and confortable hotel.
Nice hotel, excellent breakfast.
The staff and owner treated us great(like part of the family) None
Nice friendly interior, fine breakfast buffet sortiment. Seems more for business than for leisure purposes, really poor seating comfort in rooms, small tv placed too high, not so clean in room and breakfast area.
Was a beautiful room with a good view. Was within walking distance of restaurants and some shoppong. Enjoyed dinner in the Hotel and the breakfasts were excellent. no
I can't say enough about this hotel! As a family with young kids, it's hard to travel and find a hotel the whole family can love. The room itself was spacious and clean and big enough for a family of four. The breakfast buffet was copious and delicious (one of the best I've experienced). The biggest draw for us, however, were the facilities outside. Their park is amazing! A zip line, climbing wall, swings, playground, fun participatory sculpture games and the beautiful surrounding gardens and orchard made this a kids paradise. Highly recommended. We also loved the fact that Schwabish Hall was only minutes away, but that we were staying in the countryside. Would loved to have tried the spa facilities. Next time!
Comfortable and clean rooms. Good food, service and atmosphere in the evening in the restaurant. Bright and spacious breakfast area with extensive buffet. We stayed on 2 seperate occasions. The first room we stayed in had velux windows which proved noisy when it rained heavily in the night. The second room however had ordinary windows and was very quiet.
I come about every three-four years to bike the countryside. I was in U.S. army in Schwabisch Gmund in 1953-55. Love the town and countryside. A delightful mix of old city, new city, forrests and farmland. Many good bike paths and country roads. No, liked it all. Very good accomodations, service and food.
breakfast, restaurant, staff...
The staff all were very helpful and could speak english-----the beakfast was great, with jacobs coffee. A must try. No
The Hotel is 5 Minutes walk away from the Train, 15 Minutes to the middle of town, Makets, Churches, small eating places, some Restaurants and Busses. nothing
Location of the hotel, quiet. No roomservice after 22h, no minibar, we couldn't arrive later than 22h, breakfast not so good in comparisson to the price, man in the reception very unfriendly, very small bathroom, the text said we would have a balcony and bath-tub, wich we both didn't have, but we got 10 euro discount for that.
The style of the hotel and the family style atmosphere. Credit Cards not accepted.
This is a wonderful guest house in a beautiful rural setting. The staff were exceptionally helpful and pleasant. The food was outstanding. This hotel does not accept credit cards. Internet access is only available at the front desk.
NO wireless Internet in the room, although this was indicated.
Actually we did not have a choice as this was the only one available in the area,but no complains. Not really.
Frendly hotel staff,good breakfast.
The hotel was very clean and tidy. The beds were comfortable and the staff were friendly. I arrived late at night and as there are no facilities in the hotel to get a drink, I would have liked there to be a kettle and some tea in the room. A hair dryer would also be useful.
big rooms, nice staff
Friendly staff, nice foyer with tourist information. A bit tricky to find.
Very functional, nice size room and bath Carpet is not very soft
The service was outstanding. The staff went out of their way to help us both in the morning and at night. With my son, I liked that the single bed was against the wall on one side, so that he did not roll off the bed. The location was perfect - right in the middle of the pedestrian area. Everything was within walking distance. There was a little refrigerator for my son's breakfast. The breakfast was okay, but there was not a lot of variety. The windows did not open completely, so the room was a bit stuffy. The mini bar was a bit low, but there was a cabinet above it to put everything out of my son's reach.
great staff. uncomfortabl pillows
being in town center, plus its car parking,and of course the suite upgrade. very quite, relaxed nights stay. no. though the restaurant for evening meal seemed just an add on to the very nice breakfast area. good breakfast.
Very nice centrally-located hotel with comfortable rooms and helpful, friendly staff.
I arrived late and key facility was great
Central location to old town, curtious and polite staff. Stayed in small single room, which is coisy but totally enough for an overnighter as I came to visit parts of my family in Schwaebisch Gmuend breakfast buffet presentation
The room was very small but it was still very nice, especially the bathroom and the bed were confortable. The breakfast was very good and the location excellent. The front room and breakfast room was fairly small because of the shape of the building.
Peacefulness, and politeness from staff
Very friendly staff and great location.
Small but very beautiful bathroom, Friendly staff, Good breakfast, fresh fruit
The staff were helpful & friendly. The room was very good. The breakfast was very satisfactory With a room in the front, it was rather noisy from the traffic
Room was clean and comfortable, staff was friendly and helpful, and location was right in the city center.
Comfortable clean bedroom. Very friendly staff. Good buffet breakfast Very small bathroom. Beautful town but no view from the hotel room.
Location and cleanliness Lack of space - ground floor full of dining tables.
Central location. Excellent buffet breakfast. Bathroom very well equipped and installed Not really, but at EUR 125 it was a little above the price level we would normally pay for this class of hotel.But it was high season and we wanted to stay near the centre of town.
The hotel is in good location,close to St.Michael's Kirche . Though the elevator was very compact, the room was very clean and the bathroom was very modern.