Would you like to save as your currency permanently or for this visit only?
The hotel itself, while dated, is well located near the trendy Zona 4 and is clean. Front desk staff promised to arrange airport transport as we had an early flight, failed to do so, and were extremely unhelpful and rude. When we had no taxi to pick us up at 4am, the front desk attendant was rude and told me we were out of luck, even though he had failed to call and program our taxi. The hotel shuttle eventually arrived and took us to the airport, almost an hour and a half late. We luckily made our flight at the last minute, but leaving guests stranded at 4am after promising to arrange transportation is completely unprofessional and unacceptable.