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Our room was upgraded on arrival to a cave suite. The room was excellent. The hotel was in an ideal situation right in amongst the fairy chimneys. Price - We met 2 other guests who were also upgraded room on arrival, however, they had paid Eur 60 for their room. We actually paid Eur 120. I questioned this on check out and was told that we had been upgraded. I did try to pursue this issue to no avail.
The hotel manager was very accommodating and offered to drive us to local tourist spots like the Open Air Museum, which was very helpful. His pride in Cappadocia and the hotel were infectious. He was friendly and helpful. The room was beautiful and the setting was awe inspiring. We couldn't use a credit card to check out because the machine didn't work. Had a challenge getting someone to help with our bags for early morning departure.
We love the hotel, very beatiful and the nice view
wonderful position, very nice staff. the room was great!
This was a great place well placed to town and the plateau above to see the balloons early in the morning. The room was superb and breakfast wonderful. The staff promised us a packaged breakfast but forgo which is not a big thing but also forgot to tell us that the dining room was only available for dinner by arrangement. Otherwise everything was superb.
To live in a cave with modern amenties and luxuries. The ambience of the suite was wonderful. The breakfast was very nominal. It could be made more interesting!
The construction and layout of the hotel is excellent The service was slightly impersonal.
Do not stay here. If you're willing to argue about the rate after you've pre-confrimed it and have absoultely horrible service then stay here. The service. Full stop they try to overchage you for everything, including the room rate.
The hotel is among the best in Gerome area and our room was a lovely cave room with a beautiful terrace. Though we checked in at 9pm there was no food available as the restaurant was closed and it is a really steep hill to navigate to reach the town for every meal. The restaurant hardly functions and room service is not really available, even for a simple coffee or ice cream. The breakfast spread was good but could have more cooked items.
Everything, the athmosphere, the staff, the owner was very nice, April 3 was the birthday of my husband and he did a cake and sang for him. The place is spectacular, very beautiful decored. There is lack of closets and it was a bit difficult to organize our clothes.
Spa was a real treat and pleasant surprise. Staff is excellent Some areas need updating in order to stay on top
Bathroom Housekeeping. While we were sleeping housekeeping was performed in other room but it was too loud, disturbing us.
Hotel staff - excellent / breakfast was good / other facilities were amazing. Nothing - it was perfect
Very good hotel, rooms, SPA, service and close to Cappadocia's spots.
Excellent Service, Facilities, Warm People Food was average as we did not have much choice in vegetarian though they did try very hard to satisfy us
the staff were extremely friendly and helpful. Yummy breakfast and great spa facilities. We booked a superior double room but were upgraded. Great view from the hotel rooms and resturant.
The spa, the friendly staff, and the resturant. Special thanks to Vedud & Senem.
Just a beautiful location, spacious very clean rooms. We could not have been more pleased.
Great place, the rooms are amazing and the staff is very friendly and helpfull. The hotel resotrant has very good food at very reasonable prices. It is even better than the pictures and that is not common in Turkey.
The rooftop lounge on what is already one of the highest points in town is magic. The room retains a fairly constant comfortable temperature compared to outside. The plumbing leaves a bit to be desired in that the shower does not drain quick enough.
The friendly staff made booking excursions very simple and easy. They also assured easy transport to and from venues. The rooms are absolutely lovely with cave characteristics. Above average breakfast buffet. Would stay there again and recommend to anyone. It could be a difficult place to stay for a person with walking and stair climbing disabilities.
Friendly staff. Comfortable, interesting, well-furnished rooms
The location and atmosphere of this hotel was amazing - the cave rooms had fire places as well.
It was a beautiful hotel with attentive staff and a great view.
The log fire in the beautiful cave hotel room THE owner and his wife were very helpfull and friendly
Sipping my coffee in the morning chill with a fire on the hearth in my room, a book in my hand and looking out the open door of my room, which was a cave carved in the side of a mountain, at a sky filled with hot air balloons. Stunningly beautiful