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The hotel is placed in a nice setting: beautiful mountain scenery (if you have a room on the southside....) Prior to arrival I called the hotel and got confirmation about the booked room: "Confort plus room" with parquet floor on the quiet side of the hotel (some parts of the hotel have ongoing renovation works). However, when I arrived I got a room with carpet on the floor instead. My dust allergy made me refuse this room. They offered another room with (a dusty) parquet floor which was much smaller and still not the category that I booked. Next morning at 8am I was woken up by loud noise from construction work outside at the opposite part of the hotel. When I checked out and said to the manager helping me that the price had to be corrected according to the room I actually got, he said (in german, thinking I wouldn't understand) to his assstant, "I don't have time for this" and had her handle it. Impolite behaviour!!! The price was reduced with 10 euros...... Compared to the quality of other similar hotels in the region this hotel is too expensive
It was a beautiful location, access to many ski area's, and tickets could be bought right at the hotel. There was so much different entertainment that kept us busy, i booked online by google and was extremely impressed. Hotel staff were very kind.
All, except - see bellow. I haven't got the Invoice for my stay in the Hotel.
Decoration is nice, breakfast is good, room is very comfortable and clean.
Beautiful views, nice rooms and very good food. Friendly people and owner spoke very good english. I was woken by the train in the valley in the night on a few occasions. A building site was nearby and also made noise early but as we went out during the day did not affect us too much.
I had a romantic view from my bedroom, the mountains covered by snow are very beautiful, the hotel stays in a high point of the city, very confortable, the breakfeast is very good. I had a pleasent stay, very nice !!
The location was beautiful although the noise of the road and railway did travel up the valley more than expected, however the hotel's double glazing was up to the task. We stayed during the handover period between the old and new owners and received a warm welcome from both. The food was excellent. The hotel was a bit old fashioned but the new owner has plans to develop the hotel so this might change.
This is a family run hotel, and they are very friendly. Good value for money!
Warm, friendly atmosphere reflecting the ambiance of the Allgau region. Delicious food in the hotel restaurant in a cozy, detailed setting. You could tell this family run hotel takes pride in their business. We were an American military family of a Grandmother, Teenager, and a Daughter with 8 week old twins, and our accommodation suited us perfectly with plenty of room for all. I liked the early check-in times and late check-out. Hallway/stairwell lights are on a timer that does not quite stay on long enough. Parking spaces are a challenge if you have a minivan.
A family and informal hotel. Room clean and well-equipped, very traditional ('old-fashioned). I stayed in hotels like this fifty years ago. Breakfast room with large flat-screen TV for watching World Cup matches. Three generations of the family very obliging. We were given a south-facing room, though this had little advantage because of the weather. Heating put on as soon as we arrived and the room was warm. Good breakfast, evening meal just average, but fair for the price. I believe the hotel is up for sale. The gardens were not well-kept and the balcony window-boxes devoid of flowers. The terrace (could not sit out there as it was wet) must have had a superb view, but looked a little decrepit.
The room was exceptionally clean and well-maintained. It far exceeded our expectations! The on-site restaurant served an excellent dinner, as well.
The hotel manager and staff were very courteous and professional. As an American who did not speak fluent German I felt very comfortable in this environment. I would not hesitate to recommend this hotel to other Americans visiting that part of Germany.
Very clean and pleasant, near to downtown, accessible. Room (#4) was really very large, plenty of storage and two balconies.
fantastic food and wonderful room
Good food and sevice
We liked the friendly manager/owner and the warm welcome. Also we liked the food The room was tiny and did not have room for suitcases or any luggage at all. I realize it was a cheap hotel but this room was sub-standard
Breakfast was good. Unfortunately we were unable to have dinner at hotel - restaurant was too smoky! Directions to hotel were non existent - driving through Sonthofen was very confusing. Street signs were either non existent or they were so small, one was unable to read them. Smoky dinner restaurant.
This was a clean room and the bed was very comfortable. It would have been more convenient to have a phone in the room. It also would have been nice to have other channels to choose from, and in english.
Zum Ratsherrn is extremely affordable but clean and comfortable. It's close to major ski resorts and makes for a great weekend get-away. Great breakfast and super friendly and smiley staff.
Very good breakfast service. The room was not vented before I arrived (I think a few days ago... ).
The landlord is a very nice and friendly man.