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Bed was very comfortable and clean. Great to have a fridge and microwave. TV was a great size. I don't like when the cleaning service knocks on my door 2 hours before checkout.
Breakfast was free & the rooms were clean They pool was outside.
The staff was very friendly and helpful. The room was clean and comfortable after a long day of traveling with an infant. I really liked that if you forgot or couldn't pack an amenity like a razor, you could go down to the front desk and ask for a complimentary one. The location is great too, not far from all the attractions in the area. I also appreciated that check out was at noon. That we couldn't stay longer, haha.
Very reasonable price. Friendly staff, comfy beds, great breakfast! Nothing.
The fact that the hotel was close to Great America
The title says it all. We are a family of Type-A neat freaks, and my mother sent my sister and I with her black light equipment to check the cleanliness of the room. There were some small spots here and there near the bathroom (weird spots that may get overlooked for cleaning like the ceiling and a light switch), but not anywhere in the sleeping section of the room. Sheets, pillows, and comforters were spotless. The cleanliness and general upkeep of the rooms made for a very comfy stay- we could hardly get out of bed to do more exploring the next day. I only stayed in this hotel for one night, so I may not have experienced as much as I could. The lady at the front desk could have been a little more friendly and personable, but the rest of the staff was very nice.
clean and friendly service
Very clean hotel room. Staff was very friendly. Complimentary breakfast was great. It's conveniently located near Gurnee Mills Mall. There are many stores to shop and eat at along Grand Avenue. Six Flags is a short walk from hotel less then 1/2 mile (no need to drive to the amusement park so you can save on the high parking fee). I wish the swimming pool was bigger. Hot tub was non-functional.
The Front Desk worker was very nice and helpful. The AC in the room was not able to get the temperature below what felt like 79, and the bed was not very comfortable.
I was only there one night Where to start? The couch had two gigantic, greasy butt stains on each cushion. Everything felt damp Charged twice for room and still trying to resolve it Deadbolt didn't lock
Close to Great America The elevator has an EXPIRED safety inspection certification! The sofa in my room (211) had what appeared to be blood stains on it. The room across the hall kept me up all night (small children being load.. At 3am!) and the vending machines didn't work (ate my money).
Nothing I did not like the fact that i paid for breakfast but they dont serve a breakfast!!!
Clean Hot hallways. Hot room took a couple of hours to cool down to go to sleep.
Very clean and curteous staff as well.
Was not bothered once by anybody for anything. No
The thing i didnt like was that they charged me a $50.00 in case there was damage to the room still havent recieved that money back
We were in the area for a tournament. It was only 15 minutes away. This motel (can't call it a hotel) was close to the highway and restaurants. The pool is closed but you can smell the chlorine as soon as you walk in. They gave me a room that had not been cleaned yet and expected me to wait for housekeeping to clean it. Towels are rough and dingy. They have mice. Beds were not comfortable.
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This hotel is in a quiet suburb of North Chicago. It is very clean, well-kept, and the staff was very helpful and friendly. They attended quickly to all my needs. The breakfast was also very good! No.
This guest did not leave comments about this hotel.
Clean. No smell. Courteous Staff. Fitness Room was unavailable ( under repair ) The hotel didn't offer passes any nearby fitness facility.
Convenient location. Well cleaned rooms. Cookies served by the front desk were very good like home baked. Would be nice if there was a hot tub at the pool area.
The staff was very helpful, and the location convenient. The pool temperature was perfect! The bed was awful! The bathroom and sofa were in pretty rough condition.
First of all, finding the hotel is impossible. There are no signs outside that day Super 8. The hotel is called The Grand Hotel, but don't be fooled by that name, it's far from Grand. The room was very small with VERY old furniture. If it weren't for the flat screen TV I would have thought I had been transported back to the 1950s. The room was probably vacuumed and dusted but it still had the feel as if it wasn't clean. I can't say that it e was a dirty room either. I did decide to stay since I got in late, but I wish I would have spent $20 more for a nicer room elsewhere, Just not worth the money.
Nothing fancy, just a clean, comfortable room at a really good price. A little old and needed a few repairs here and there.
They were there when I needed somethings Washcloths wasn't that clean.
Location was good in relation to Gurnee Mills. Facilities overall were rather poor, with badly outdated furniture and a generally run-down appearance in the room we were given. The pool was very small and there was almost no room around the pool for sitting. The only mirrors in the room were in the bathroom and the room itself was very small. There was also a booger stuck on the wall just below the bathroom mirror - nasty. If your standards are above what you've read here, do yourself a favor and pony up a little extra money for a better hotel.
Front desk mellisa and Angela are amazing people and. Wet very helpful I really recommend this hotel