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great service, nice rooms airco wasn't working properly
Great location in the heart of the walk platz.
the lack of internet facilities in the room brings down the standing of the hotel
The comfort, breakfast and location.
Excellent Hotel in heart of city. Good for shops, restaurants and Roman sites. Breakfast vast and lovely. Spa good. Staff very good and speak different languages. Cark park next door and easy to find with GPS.
Very central location!
Extremely good location in relationship to the town centre The hotel was more geared to business travelers tan to tourists
Breakfast The bathroom was rather small and not 4*. I wonder what was superior about this room? It wasn't any larger than any others, the bathroom ws tiny!
Although the room we booked ended up being a twin, the management upgraded us to a suite with a king size bed for a small increase in rate. All standard/superior rooms are twin beds.
Very nice and clean Hotel, Friendly staff and nearby City center
This hotel is very attractive and very clean and very comfortable. The breakfast was delicious, with many selections, both hot and cold. The staff was extremely helpful in every way. I can highly recommend this hotel.
Friendly reception and well equipped room, which is very clean. Nothing
Helpful staff at reception. Excellent breakfast choice.Quiet room Poor lift service, Location of lift did not service our floor, resulting in having to carry suitcases up/down stair case.
Very comfortable well appointed hotel. The staff were excellent, very friendly and also very efficient Nothing
Breakfast ++++++ quiet room +++++++ staff +++++ service ++++ None
just far enough out of town centre
We were very impressed with the facilities, staff and food at this Hotel. We were happy to walk to and from the City although a bus does stop right outside the hotel. Would stay here again! None
Convenient location with a 15 minute walk to the town centre, comfortable room, friendly staff and good menu at reasonable prices. No
Excellent service from all the Staff, and of great help in providing assistance.
They were very friendly and ready to answer any questions we had about getting around in town.
The microbrewery that was part of the hotel. Helpful staff. It was further from the town than anticipted from the web page but we found a good path trhough local allotments that made it a pleasant walk.
Indoor swimming pool and infrared cabin for free, inhouse micro-brewery, good breakfast included, own parking facilities. Food in "Brausaal" restaurant after 22.00 hours not recommended: limited choice and preparation could be better (soup ultra-hot, baked patatoes almost burned, etc.); no separate toileteries supplied (only liquid soap).
Spacey room. Friendly staff. Nice (bier)garten with hotel's own beer and good food to relax after hot days in German Rally. We had the package containing welcome drink, one full mean and a decent bottle of beer on the road. Well worth of the extra. It is a bit too far from the center to just take a casual walk.
Very conveneient location just on the outskirts of Trier with convenient parking and an easy bus-ride in to the city.
Excellent service, friendly helpful staff. Sound of passing trains- lack of soft pillows on bed
Friendly and helpful staff. Good pool and sitting area. Comfortable room and facilities.
New facilities, well equipped rooms. New pool & sauna. Helpful & friendly staff and a good breakfast. Poor location for visiting the city centre; long walk across busy roads. Didn't quite seem 4 star, dining room was not attractive. Rather limited parking facilities.
Beautiful hotel, great spa facilities, awesome breakfast, staff is very helpful and friendly. Amazing city views from rooms. They don't have enough parking for all guests, and there is not alot of street parkingnearby either.
Sauna+swimming pool were very nice. Tapping noise of heating radiator in room during the first night (although it was solved after complaining at the desk); bathrobes not in room; slippers had to be paid for.
The jaccuzi was fabulous. The staff very friendly and helpful. The most comfortable bed. The parking was very cramped.
It's really lovely and cosy hotel. Ewverything is very clean. Breakfast buffet is very various and the staff is very kind and helpful.
There was not a single thing we didn't like. We enjoyed everything about this hotel. The staff were exceptional, the facilities outstanding and I just can't say enough good things about this hotel and the people who work there.
Everything was excellent
The location is excellent. The staff was extremely friendly and helpful. The breakfast was quite substantial and particularly the sauna, steam room and swimming pool are marvelous. We stayed for a few nights and enjoyed watching the sunset from the sauna!! The pillows were too soft and the bed wasn't very comfortable, it was just ok.
The location, the atmosphere, but especially the kindness and care of the personnel No
Not enough towels, Plumbing problems,but taken care of.
Great location short walk to the city center and very nice and helpful staff. Hotel was very clean and quiet. Garage was a little hard to get out of with an American SUV.
Lots of space in our "studio" room, with a sitting room as well as a bedroom. Very good parking under the hotel. The third person in our triple room had only a truckle bed, not comfortable. Service at dinner very slow.
It was comfortable with seating outside so that the children could play outside. The car park was too low for my car to fit in, even though I had paid for the use of the car park.
a lot of space in the room.
Location is a bit far from downtown than expected while the accomodation fee is not so much economical and the breakfast is rather expensive.
Room decor, professional staff, amenities Room was set up for two, and not three people, as was reserved. Prices for mini bar were a bit pricey. Charge for parking is unusual.
This hotel was wonderful!
There was poor reception, simply there was no one ore they where in the back and not giving attention to someone at the bar ore desk
very good breakfast poor quality of the bed, especially the pillows
friendly, helpful and efficient staff, good breakfast, wifi in room, good temperature control no extra pillow in the room, slightly longish walk if your purpose is the city centre (but taxis quick and cheap)
good breakfast. Friendly, English-speaking staff all around. Good local parking at hotel. Easy in and out. a 20 minute walk to Porta Nigra, but only 5 minutes to Kaiserthermen; this wasn't entirely clear when booking, but turned out OK.
Very helpful staff booked concert tickets for us, and the restaurant served very good food
The Sauna was a very positive experience. The location is also just a 10 minute walk from the city square. Our room was on the front (road side) of the hotel so it was a little noisey at night due to drunk people on the street in the weekend. (we had the window open) The room was also a bit humid. (no airco in the room) but this would not stop us from visiting again.
very nice and efficient traditional city hotel nithing , really
I found the staff very polite and helpful, the premises where very clean and your morning breakfast offered a great varity of fresh and tasty food.
Location, Freindly staff.
Free parking. Within walking distance to all the sights and museum. The triple room had three single beds which was great for our three sons instead of a double and a single. Reception staff were extremely helpful.
Room was very comfortable Room may have been too hot
Its location, friendly staff and very good food. No
I had asked for on booking, and was given, a quiet room. Because the hotel is on a busy street, I think this is important to specify. Good wi-fi access in my room for a reasonable charge (€2 for the duration of my stay).
Good location The all-pervasive smell of smoke: lobby, elevators, restaurant, corridors, room (supposedly non-smoking). Hotel needs to be fumigated.
The location and view were spectacular! The beds were a little hard. Otherwise, the rooms were perfect!
the location is perfect, and we had a real feel at home feeling no remarks
The location and the fact that the staff were just lovely, in particular when I hurt my foot and they supplies endless ice and support The cost of breakfast but outside of this it was excellent. You could not pick a better spot to enjoy the city, day or night.
The view looking onto Porta Nigra.
Cleanliness of the hotel, staff and facilities were good and across the road from the main square.
location near the city
A very nice hotel located at the historic gate of the ancient city.
The view was great and everyone was so friendly and helpful. I loved everything nothing bad to report.
The convenience to the city
The spa, breakfast, restaurant and location
Room was good, staff very helpful when we needed somewhere secure to leave our bikes. We had our evening meals at the hotel, just need to be aware that the menu in the 'proper' restaurant is slightly different to that in the bar.
everything, once we found it!
The location and rate.
value large amount of construction on front of building/next building March 2007
Nice spa area, friendly staff, good accessible by car, It's a bit out of town center
Easy to find, free parking, friendly staff, quiet rooms. small shower cubicle.
Location was amazing, the rooms were very clean and comfortable, I felt at home immediately.
location and the food you can't pay with travellers checks
Friendly welcoming staff; quiet location fairly close to city; cleanliness; good food Bedroom looking 'tired' - could do with a makeover
We have been staying in the hotel before and we returned for the good food and the ambiance of the hotel. Very warm and romantic. The beds are a bit too soft.
The rustic atmosphere Distance from city center
Nice location and very good food and wines in the restaurant.
Very 'old-German' in style but the rooms are large and well fitted. Even a single room has a lounge attached. No
The hotel staff were helpful and friendly. The massages and turkish baths were fantastic too. No air-conditioning which ment you had to open the windows. The busy roads and noisy cars woke us up early every morning.
The whole experience was excellent. Staff, comfort, food, service, pool, value. Everything
Overall quality of the hotel. The room provided was a suite with full separate lounge Breakfast and room service food is totally German. No concessions to visotors from other countries. OK if you like liver, or potatoes with sour cream.
Traditional German quality and style
Restaurant was A1 top rated. The rooms were nice and clean. The STAFF was awesome...went out of their way to help. The staff Spoke english very well. would stay again. The bus stop was 25 meters from the hotel which went into town in 5 min...a nice walk if your into fitness. location, way from downtown. But it was ok to walk 1.3 miles (not KM). not a reason not to stay
Staff was very good, and the restaurant super !
It was located right at one end of the Old City which made it very convenient to go out frequently without the hassle of transportation.
Parking so close by.
Comfortable size of the room and excellent breakfast. Not an easy walking distance from/to main station.
Great in-town location adjacent to many shopping, dining and sightseeing opportunities. Pool and foosball table in lobby. No air conditioning in the guest rooms made sleeping difficult.
Comfortable room with modern decor and large flat screen TV. Very helpful and welcoming reception staff. Secure hotel parking and well located adjacent to the Altstadt. Very good breakfast if a little pricey.
Breakfast was good and provided a gluten free menu items.
Friendly reception, nice room and excellent location, close to city center. Very friendly staff and excellent breakfast
This is an excellent and modern hotel in a good location at a most reasonable price.
The staff were all very helpful. I found that the whole experiance was better than your guest reviews reflected, We will be returning with a larger party for next years Christmas Market!
The hotel is good, the reception floor being very nicely renovated and decorated. The rooms are quite spacious. The receptionist lady gave us a twin bed room although we booked and wanted a double bed room. We went back to her and she answered us that all the double bed rooms are occupied. Maybe booking.com should clearly make these options more clear at the booking, as it is not the first time when I assume that I will receive a double bed room and the room has twin beds instead of a large one. // We haven't taken the breakfast for 15 euro/pers. and had a very good one in the main square at "Zur Steipe" (10 euro/pers).
Hotel staff is very friendly. None
The breakfast was good and the hosts were very kind. I complained the noise because a big party was held till late night. Ths host gave me a bottle of Mossel wine. Thank you. The room has to be more clean.
The room was spacious and included mini kitchenette facilities which made it very comfortable and easy to stay with children. The staff were friendly and made sure we were comfortable and knew what was available in the area No complaints. Its about 30 minutes walking into the city center. If you are not bothered by walking (or your children), this works out fine. The hotel was in a quiet less busy area as a result.
Very helpful staff, excellent food without being "over the top", lovely rooms. Nothing
clean, friendly,helpful and value for money needs up date in one or two places but nothing dramatic
We pretty much liked everything about this hotel. Due to an error in the booking our junior suite was not available. We were upgraded to the house suite which was very beautiful. The dinner was very good and the Weingut's own wine served with it was excellent. Good price/quality No
Was a scenic location. Limited English. Seemed more focus on other items and not so much on hotel guests.
Nice hotel in a nice area, perfect for visiting Trier. The city is only 10 minutes drive away but the hotel is in a different world surrounded by vineyards on the hills. The restaurants kitchen is excellent just like their own wines they serve with the food. I will return for sure.
Though tucked away this hotel is one of the best hotels of the many that we have stayed in in Germany over a number of years.Room size and comfort excellent. Breakfast very generous with a good choice. Good quality typical dinner and good value.
Pleasant location, exceptionally clean and pleasant decent sized room with balcony overlooking valley. Very good, well stocked buffet breakfast. We visited the "wellness centre" upon two occasions but the steam bath was not working and no water in the jacuzzi and no staff on duty at either time to help. Spoke to reception who were very "matter of fact" and not really helpful.
Relaxed atmosphere. Good staff who responded very well to requests. Good value.
The room is very spacious and clean Breakfast was very basic and not in the design part of the hotel. Staff was not too friendly during breakfast.
The restaurant is first class ! And the staff is very nice
peaceful,quite,in a beautiful village. great breakfast, had very good dinners on the terrace. Shabby rooms.We moved three times before we got a twin room.No night time curtains on windows which created a problem.Overall this is not a hotel where we felt we were home from home as the overall feeling was far to formal and the staff seemed under pressure to behave like robots.
they downgraded my room upon arrival, bath room in downgraded room has an unacceptable size/configuration shower. They did nothing to compensate my loss.
Stylish room, good service, fine food in the gourmet restaurant and in the more traditional restaurant.
The new wing of Becker's is very attractive. The Restaurant is very good. The breakfast is particular good. The location is quiet and peaceful, facing the vineyard and is only 10 mins drive from the city centre. Good for a weekend retreat. All photos on the website are taken from the new wing. I think the photo for each room price should at least matched, ie the photo should be more specific on either the old or the new rooms.
Excellent service Need tea making facilities and mini bar
Almost everything. And I say almost because perfection doesn't exist. Lovely staff, great breakfast, excellent food in the restaurant and really pretty rooms (we were in the new building). It's an hotel managed by a family which also are winemakers. And they make a really good stuff!. Besides the hotel itself, location is just amazingly bucolic. Having WiFi in the room should be a plus.
Nice staff and a very good restaurant, which was my reason for my visit.
Quiet location but a close walk about 10 minutes into Trier and there is a tour bus so you can get to see all the sights at leisure!
food very good
We especially enjoyed our rooms, they were both facing the Mosel River and the old Roman Bridge. We could watch the river traffic and the water fowl that stayed on the river bank beneath our windows. It was fun and really a great setting, we felt very fortunate. We also enjoyed the Romerbrucke's dining room. The meals were exceptional, some of the very best during our entire stay in Germany! If you should stay there and eat in the dining room and like fish, order the Baked Salmon. We rented two rooms, both faced the Mosel River and The old Roman Bridge. Our rooms could not have had better views. The dining experience was superb, we enjoyed excellent meals in an attractive setting. We also appreciated the elevator. We all three enjoyed our stay and have no complaints.
Clean and tidy, large rooms, easy walking distance to city centre (if the weather is dry) parking across the road from Hotel, good variety for breakfast The Hotel restaurant is closed on Sundays!, a little pricey for a 3* hotel, shower cubicle grubby
Not in busy area - but within walking distance to center. Hotel staff was excellent
The room was large and bright with a pleasant outlook across the river and breakfast was excellent - would return if back in Trier
We were pleasantly surprised that we had been given a modern suite rather than a bedroom. The facilities were excellent and the staff were friendly and helpful.
Location and breakfast were good. Our room faced the street, which was noisy. If we closed the window, however, it was rather hot.
Location,right on the river none
Staff were very friendly and the room was large with plent of space. Clean and bright, no real view.However, the restaurant had a lovely view over the river and an easy walk to the town centre. The parking was across the road in an open air area and although there was no problem it did not seem very secure.
kind stuff, very good breakfast , 10 min to city and even internet although it was said it is not provided
Good size room
Very good location for site see of Trier. Great parking in the city. Very friendly staff. Very good breakfast. Will recommend and would stay again. Our room as right next to the receiption desk and was a little noisy from people checking in and out. When I opened my door people in the lobby could look into my room and see the bed and anyone in it.
the quietness of the hotel itself, its immaculateness and clean architectural lines (it was a pleasure to ride in the modern glass lift, the corridors were simply and tastefully designed, the showers -- as a previous hotel guest said -- were superb). The staff were friendly and helpful. i had to keep my window shut at night (not my usual habit) to keep out the occasional noise of loud passersby on Fleischstrasse throughout the night. I understand that rooms facing the inner courtyard would not have this problem -- but they are all double (and i booked a single)
Excellent location, easy cheap parking, very clean and comfortable, great breakfast Nothing, it was lovely
This place was clean, somewhat new, and the staff was professional and courteous. The breakfast was very nice too. Good value for the money.
Central place in the city
being in the town centre but having parking available at reasonable cost. Rooms and whole hotel finished to good quality fittings, beds, bathroom etc. Could possibly be a little noisy at night if you stay in a warm season and want to open the window. Closed in cold weather it was not a problem. Would have liked to be able to get a hot drink in the hotel, but this is not available except at breakfast time.
In the ttown centre. Public car park approx 200 yds away approx 10 euros per 24 hrs. Arrived on the Thursday as planned and booked last November 2007, the hotel , was not aware of our Booking !!! We were allocated a room for two nights and moved for the third .
Central location - parking facilities - staff very efficient - very modern room
Very nice hotel staff, hotel is located in the city center, elevator, underground parking, a beautiful dining room, a varied breakfast with a large selection, hotel highly recommended.
Location and staff could here people in next room over.
Beautiful! We stayed here with our four kids and had two triple rooms. They were clean, spacious and newly renovated in a beautiful old building. The location was great, a minute walk from the Black Gate.
Nothing Staff were very rude and very unfriendly!
absolutely central location, friendly staff, styish atmosphere, free parking lot.
Very laid back. Twin hotel across even nicer. Most staff very helpful Car park is 250 yards away in gated area. Need to unload luggage at hotel and then drive into car park. Leaving hotel involves opposite problem. When we arrvied lift wasn't working for at least three hours so luggae stayed in lobby until 7.00pm.
The room was clean, but a bit small. We slept very well. The breakfast was good, but I suggest you eat before 8:30 in the morning. If you come afterwards it can take some time for them to replenish the food. Otherwise than that, it was great, they even serve champagne for breakfast! The parking is also well taken care of, you park for free which is also an added bonus. There is also free WIFI all through the hotel, but we didn't make use of it. We had our dog with us and they also didn't charge us for her. The staff was extremely friendly, polite and helpful.
The nice shape of the room. I think we had the nicest room in the hotel. The breakfast was nice and cosy. The lady at the reception was very friendly and helpfull. The only thing I didn't like was the (very) long time we had to wait before we got our drinks in the cafe-part, while all other people in the restaurant were served immediatly. (By the way: I think that everything you don't like is a complaint; so how can you say what you don't like whitout complaining???)
Great location Uncomfortable beds and kind of noisy,(street noise and thin walls).
Noysy in the breakfastroom, and not så cleen tables
The location was pretty good. The staff was friendly and told us a few restaurants that the locals go to. Breakfast was good. The area that the parking is in (about half a block behind the hotel and across the street) looked a little sketchy to walk through at night. The parking is enclosed with gate access only so nothing happened to our car.