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The hotel was generally disappointing. The staff was not very friendly and service ineffective and slow. Breakfeast was ok (though the tables were not cleaned, you always had to try and catch one of the waiters hoping that they take away the used dishes from one of the empty tables) though too few baby chairs -in 8 days got one only twice- but the food in the restaurant in the evening was surprisingly bad, particularly taking into account the rather high prices. Our courses were mixed up, starters came after the main meal. The thermes were so full you could not find a place to lie down. They are public and very busy. Hotel carpark and garage were full. Only good thing about the hotel were the spacious rooms and the location at the beach.
This is the new hotel and that means new building, new furniture, new bathroom, etc. The hotel has a good location and offers the seaside view from the major number of rooms. There was a very nice breakfast at the hotel. The staying includes the Ostsee Terma entrance (via indoor passage). The hotel does not especially expect the foreign guests (little information available in English, no proper transfer to\from the hotel).
Friendly staff and location.
The location is great. Food was exquisit. Hotel staff in the restaurant was slow and forgetful. It seemed to us that service personnel was mostly saisonal staff not interested in delivering excellent service. Cleaning of room was not done completely even once in 8 days. Hotel could not provide connected rooms for us which was very inconvenient travelling with three kids.
We really liked the location on the beach and the Thermal next to the hotel. It would have been nice to have more restaurants to choose between.
Location staff and spa were excelent will definetky return No
From the start the staff was very friendly, we feld like king and queen, had a great diner and breakfast and will come back again.
Included an direct access to "HolstenTherme" and the beach. Expensive but maybe worth the price. Use the "Raucher Lounge" as the name says and keep the bar smokefree. Hopeless for non-smokers in the bar.
The friendly staff, clean, spacious rooms, closeness to the sea, the wonderful adjoining spa and town were all big factors for our family of four to want to be here again next yer.
The friendly lady at reception so welcoming upon our arrival.
A nice casual atmosphere; good value for the price; good location; comfortable rooms that were not too overdone in decoration the location of the stairs
The staff was nice and helpful. The hotel was cosy and breakfast good.
The sea view from the balcony was breathtaking; food was expensive but well worth it. Would definetly come again.... Smoking from the nxt balcony was not ideal as we asked for the non smoking room.
The view from our room,spectacular,room very comfortable,in one word:perfect
Hotel has perfect location,by the beach. Very clean,nice rooms,big balconies,exellent view. Very good buffet breakfast and friendly staff. July 2010
very nice for children, Bar service could be better organised
I respect a lot for this hotel of their biological way in everything. Good food and tidy room. A weekend night was a bit restless because of somebodys wedding.
Gutes Hotel mit sehr gutem Service. Super Frühstück Parkgebüren von 10.- einfach zu hoch
Very nice hotel in a very nice surroundings, but however it was Lûbeck that was the reason for our travell No
Comfort and location. Breakfast, pub and meals very nice.
The hotel is located not far from the see in the nice and green area. The hotel was built in the 60's - 70's, it is very large in comparison with other hotels in teh area. It is rather well kept, but some of its parts give the impression to be really old.
The hotel is old. And it is only 5 floors high - the rest is sold for appartments???? The smell in the hotel is old - the carpets and everything. The distance to the beach is not described good enough. We had to go around to get there.
Very Family-Oriented. Kinder Club and Night activities for kids.
Highou quality restaurant, Swiming pool, facilities. Nice view of sea shore from the room. nothing.
Very friendly staff, rich varity of food for breakfast. Parking should be free of charge, when staying at the hotel. I payed 3 Euro for a card I dident want to have.
Friendliness of staff, comfortable beds, cute setting The route to the hotel is not very well explained on the website, making it difficult to find. The curtains in the room could be darker. The hotel staff had not seen our booking comments about needing an extra bed and cot in the room, though they were very quick and amenable in setting this up at a late hour.
breakfast is great. Sauna is good, reception is very friendly and helpful. We even got some flowers when we checked out. shower a bit too small for a 1.82 metre guy.
Clean room. Breakfast. No refrigorator in room. Only one TV program in English.
This was our second visit to Fuchsbau, and we liked everything about the hotel, but we would perhaps in particular point out the friendliness of the personnel, the breakfast and the flowers. We really felt very welcome, and will return whenever we need a hotelroom in the area.
An excellent hotel offering both comfort and a good cuisine with excellent public transport links to both the beach and Lubeck. As a personal preference, the beds were too soft.
We appreciate late check-out very much. Thank you !!! Special Buffee should be improved. We are staying every year and are now expecting something new.
Very polite personnal, location is very good, swimming pool is nice. TV was not operating due to wind??
Hospitality reception and restaurant no
very pleasent, but english direktions would be nice. Swimmingpool very very nice, excellent.
The newly renovated spa/pool area The fact that I requested for a non smoking room and was given a room on the lowest ''dogs allowed'' smoking floor. Also had requested a doublebed was given two beds pushed together. Identified myself as fellow hotelier - no courtesies extended and a reservation thru booking.com obviously qualifies for the poorets standard room in a resort with very low occupancies - wrong approach!
Very confortable hotel in an attractive location on the seaside. Convenient position also to visit the city of Luebeck or for a relaxing holiday.
Very good food in restaurang with exellent service. breakfast had most everything. No bad points
Location, Restaurant No WEllness center. No laundry service
restaurant is nice Some receptionists don't speak english and are not very friendly
got a very big room too many stairs with small children- instead could got 2 rooms, also the FO at reception was not nice efficient but not nice and could at least try to give us the room earlier-
The room was very nice, the room is located 5 min walk from the beach and city center. Good breakfast. The hotel itself is very nice. The receptionist has very poor English. The hotel charges for parking.
A very quirky hotel, but with the good things that quirky implies!
Breakfast in the magnificent restaurant room. Very friendly staff in the restaurant (much more than in reception) ! Water drain from shower was almost blocked.
Quality of the room, friendly staff and proximity to the beach.
The room was nice I was in a seperate building to the hotel with no reception and the hotel reception closed-so when my key did not work I had a big problem!
It was too insufficiently sound-proofed. When the neighbour next room had a shower, we get awake
It is helpful to have parking in front of the hotel and a lift. The breakfast staff were very pleasant. This hotel has no charm, and the dark downstairs is not somewhere one feels tempted to linger in. The reception staff seemed very uninterested, and the room and balcony were unattractive.
Helpful Staff and convenient location
A good room, nice staff, good breakfast, easy to park the car in front of the hotel Our room were right next to the restaurant and we could hear some noise from the bar in the evening.
Pleaseant staff, good breakfast selection Decoration in the dining room was poor - not ready for Christmas
The staff was very friendly and very helpful. The hotels location is perfect. It's literally 100m to the water and downtown is only a 10 minute walk. I would also recommend the restaurant, which was excellent and decently priced. The rooms were clean, but could use some fresh paint / minor maintenance. My biggest complaint with this hotel was the noise. You hear every conversation and every step down the hallway. It made it really hard to sleep at night. While I would recommend this hotel, make sure you get a room at the end of the hall and away from the stairs / elevator.
The breakfast was ok. The staff didn´t speak English almost not at all but were despite of that very kind.
Nearby the beach. The extra-bed could be more comfortable
Hotel staff was realy frendly. Brekfast quit good. With regards to value for many and location, it can be decided a good place to spend a family holyday at German Baltic See coast. Quit a small rooms. Advertizing pictures and real things are not the same.
Friendly atmosphere, good location no wlan connection at room. It is only available in breakfast room which is closed nights.
I liked the cleanliness and very helpful staff. Reception was not open when we arrived 21:00, allthough they don't say on the website how long it is open, just that check-in starts at 18:00. I wish also to have a working WLAN in the rooms.
Easy access from major express way. cozy seaside location. Nice large size rooms. Friendly service-minded personnel. Tasty breakfast buffet. Room at entrance level, next to restaurant noisy when people sitting outside on garden terrace.
The breakfast. The receptionist didn't know how to work with credit card and taxed us 2 times extra for the money I had to pay. The room had towels only for 2 persons although we were 3 and they did not refill the soap and shampoo.
excellent, friendly staff. nice clean rooms with an excellent bathroom. cozy and friendly city and surroundings.
Rooms were very comfortable and well equipped, english was spoken fluently by hotel staff,breakfat was good and children were wellcome also.
Large rooms and restaurant design. Low temperatures in rooms.
Frindly and helpful staff, spacious and well-furnished apartment, we were allowed to bring our dog, excellent breakfast. One very minor point: The lamp in front of the fridge was annoying, you bumped into it all the time.
Its a small beautiful plase close to the sea, Denmark and a big german city.
Good Breakfast The room was located in the basement , as it was booked under their cheaper program; the restaurant associated with this hotel could learn alot about what customer service is;including what music to play and at what volume,
Hotel Location, Service and Value are outstanding, it is clean and nicely decorated. The Hotel is managed by the owner family and very service friendly. As I have traveled in my life for many years and stayed in many Hotels around the world, this is one I can recommend and will stay again. No!!!!
Good location on the beach, Easy to find, Friendly staff, Great breakfast.
Swimming pool If possible, make a bigger sauna.
Perfect location very close to the very nice beach (5 min. walk). Very good breakfast with a good variety/choice and fresh fruit. My husband enjoyed the indoor pool. Very vriendly staff/owners. Some noise of the indoor pool-installation (?). The room was quite small if you stay more than two nights. The price is high, but this is what you pay in high season on this location.