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Have stayed in many German hotels and this had the most comfortable bed. Very convenient for the town so no need to drive around once there. Good location.
Clean room with balcony. Communal sauna on the top floor and indoor swimming pool connected to the hotel. 10 min to walk to the city centre. Free parking space for several cars. Hot but no electric fan.
Very big room with all necessary facilities except for air conditioning. Missing air conditioning. Was very warm during our stay.
Location is good for city center. Free internet in business room. Staff look like quite unhappy to be working there. I can't say they are not helpful but defiantly they are not friendly. Old and a bit depressing building. Swimming pool are far away.
Very near the old city centre, free car parking. Free entrance to the swimming pool, generous time schedule from 07-22.45. Comfortable and clean room. Reception Staff are service minded and spoke English. 20 EURO for Breakfast! Not a great value. Go to a nearby Café and save some money.
Good central location for the town of Hameln, Easy walking distance to the town centre.
foodexcellent, room very good, staff very good parking very limited for 4* hotel, no English channels on satelite TV
Quite convenient location in front of beautiful park. Room was clean and confortable size.
the hotel was quiet and well situated the room was very cold when we arrived and it would have been nice to have had tea making facilities in the room
Clean! no tea or coffee making in the room
Beautiful castle with a great garden, and spacious rooms. Dinner at the gourmet restaurant was really excellent: very interesting and colorful food combinations, extremely kind English-speaking staff, and a beautiful interior. An unforgettable experience! For young couples it can be a very romantic stay in beautiful surroundings, but the other guests are on average older and very 'upper-class' (a bit too much to our taste).
Very comfortable rooms, beautifully restored buildings, lovely country setting. Excellent breakfast and attentive staff. Warmly recommended.
Everything - the place is superb, cant wait to go again and would recommend it without any hesitation, to everyone! I felt welcomed, pampered. The staff were very warm and thoughtful. The food is excellent, the evening meal by the lake - setting unforgettable. The food was exceptional - so full of flavour and a visual delight.
Good service, staff and breakfast. Location is just next to oldtown. Nice room with balcony (about a third of the rooms have balcony). A minor inconvenience is that there were two plastic chairs at the balcony, but no table.
Hotel's parking facilities were very convenient. Signs were good to the hotel. Room was large and comfortable. Great to have free internet connection. Breakfast good. Very quiet inside the hotel. Bathroom big and convenient. Shower good. I should have asked for a fan - it was hot at night; had to keep the windows open and street was noisy at night.
Spacious room, car parking, breakfast, people no
This was our 6th year staying at the hotel. We liked everything about it, clean, convinient, parking, good breakfast. NO
Small but excellent boutique hotel, very close to the old town. Limited public facilities, but comfortable and good breakfast.
Nice clean hotel in a good location.
Location and Value
Clean and close to city center. Breakfast was also very nice. No special equipment in the hotel but enough for spend over night.
Lovely hotel well located near the centre of Hamlin.
It was very nice and very friendly staff. Can't think off anything.
Close to the City centre, easy to find by car and good parking.
Clean rooms. The hotel is noisy ,from traffic and a nearby park,noise from park till 05.00am on one occasion.
The beds and bathroom were very clean. Nice buffet breakfast, although avoid near the ending rush. I had booked a nonsmoking room but when we got into the room, we couldn't even breathe from the sickening smell. We called the front desk but they told us they were full. My husband politely said okay thank you, but I marched right down to the front desk and said we could not stay there with our 4-year old daughter. They changed us and the second room was okay.
The location and ambiance Our double room was very unsatisfactory - not enough space / the toilet very dirty / the matrassses on our beds should have been replaced ages ago.
Friendly staff. Good location. Big room. Good shower. The sauna is only available 7:30PM to 10:00PM. Only one non German TV channel. I couldn't get internet access and I couldn't make myself understood at the reception. Double room had two single beds pushed together and two single quilts.
Peace and Quiet. Location by river. Easy walk to historic town. Tricky vehicle access on first visit.
Location to the town is excellent, very good B/Fast and service. Somewhat outdated decor in the rooms, Parking is a bit of a walk for the Hotel.
The hotel was situated in an ideal position to explore the town centre and out lying areas
Spacious, clean, excellent food and service. Nothing.
It is close to the downtown area. This hotel should not be ranked as four star hotel at all.
A nice looking hotel outside, with good quality decor inside. On a busy road, so some traffic noise at night.
Both my partner and myself were very happy with the hotel. The staff were very friendly and welcoming, the room was larger than expected with a sofa/sofabed, everything was very clean. The breakfast was a buffet with meats, cheeses, cereal's and more. Altogether a very enjoyable stay, i'd recommend it to friends and family.
Wonderful value for money, very friendly staff, great breakfast, the hotel was overall very attractive and appealing.
The Hotel was spotless!!! Food was magnificent!!! Staff excellent!!! Wines great prices!!!!Wi Fi worked perfectly!!! Nothing!!!!
We could not fault this hotel, excellent room, spacious and very comfortable, and everything worked. Very good breakfast with wide choice. Friendly staff. Easy to park in the hotel grounds. Approximately 8 minutes walk to old town. We would highly recommend this hotel.
The hotel was clean and comfortable throughout. Our room was excellent. All of the staff were friendly and helpful. Breakfast arrangements were first class and it was good to see that the food was being constantly replenished. The proximity of the hotel to Hameln Town Centre was just right.
The hotel was very central and the people running it very friendly and efficient.
Very nice hotel. A lot of parking space, which is a bonus. Easy access to the hotel. A nice walk to the centre. Comfortable, large rooms. Very good breakfast.
The owner and son were absolutely welcoming and very helpful. It had a great location to the alt stadt. The rooms were spacious and a good breakfast as well.
Good central location and very clean. Good selection for breakfast.
rooms at the back very quiet
Good location, good roomsand facilities.friendly staff and access to garage
The room was not tidied before I checked in!! The bed was not made, and the rubbish bin was not cleared!
The location The smell of "fry ups" in the bedroom corridor
The staff was very helpful in providing information about Hamelin. We were told about the change in location of the Sunday Pied Piper play, and the directions were clearer than the ones provided by the tourist information center. When my husband asked about scrambled eggs, they were cooked up fresh for him. The hotel would have been tricky to find without a cab ride from the train station. The hotel is wedged between two streets, but in order to get to the hotel from the best known street, it is necessary to pass through a poorly marked alley.
Very helpfull staff
The location was very central to the main attractions. The staff was uniformly cheerful and helpful, especially for Americans with very limited German language knowledge.
Central to town
The whole experience was good! The Hotel is centrally located and easy to find. The staff was very friendly and helpful. Our room was large and bright and very clean. The cafe/restaurant was nice and the food good.
Great location in the middle of the old city centre.
Hotel situation exellent and the staff was wery helpful and kind. Clean and nice rooms, upper rooms may be a problem for some; no elevator.
The location is suberb, arriving by car we appreciated the car parking space nearby that was included.Hotel is themed on an Italian/Roman Villa with lots of marble, statues and pictures. Staff are extreemly helpful, Bedrooms are roomy, clean and practical. Nothing
Great location, friendly helpful staff lovely quiet room.
very central. liked own enterance.
no internet access
Location is poor. Maybe ok for large groups.
the friendliness of staff Nothing - overnight stay all was good
very clean, big, comfortable room. pleasant staff a very nice hotel but not in the city centre and a bit difficult to get to and from if you don't have a car
Comfortably furnished room
Facilities and services are acceptable. Dinner at the restaurant is not recommended. Dinner was below average. They served spagetti which was pre-boiled and reheated before serving. Recommend to serve tradditional German menu.
Good, clean accommodation with comfortable beds. Wi-Fi access usually good, and included in the price Our welcome could have been friendlier and the breakfast was just adequate
Friendliness of the staff and the comfort of the room. Too much smoking in public areas
Very clean and attractive hotel with superb friendly staff.
Modest hotel, value for money, too far from the centre of the city. Advertising 'near the old city' is not correct