Good localization. Friendly staff. Clean rooms and excellent breakfast buffet.
Easy parking near citycenter. Excellent breakfstbuffet. More information about the city aviable at the desk.
The Diners buffet and the breakfasts. That the hotel bar was closed ad2100 h.
This was our second stay at this hotel. It is very handily placed to the railway station and the old town. We thoroughly enjoyed staying here both times.
the rooms were extremely clean and comfortable, there was an elevator which made things even nicer. riendly people.f
Goslar is a gorgious city with many old nice-kept houses. The hotel lays in walking distance to everything. The room was very nice and spacy. There was a fairly priced and spacy parking garage. Breakfast was very good, but not included in the room price.
Nice atmosphere, high ceilings, wood furniture, good graphics in the corridors
The location of the hotel at the border of the old town.
We went for the most expensive room in the hotel, which was wonderful value for money, in a town that is sure to become a tourist hotspot. Excellent breakfast as well, only place I have seen that had vitamin tablets for the breakfast included Why have a cartoon painting of penises and vaginas in their most luxurious room! Ruined a very good stay. I have made a complaint regarding this and all they said was, oh we have an arrangement with the local art gallery. All the rest of the paintings were tasteful, just this one. I have no problems with paintings that are of naked people if they are true art and reasonably discrete, but this was macabre to say the least
The staff was very friendly and helpful,the price reasonable and the location was nice. The room's decor was very old-fashioned and could have done with a bit of TLC.It had more the look of a Youth Hostel than a Hotel.
The location at the edge of the mountains was convenient. Not really.
The environment was lovely
The apartment we stayed at, and the service by the hotel personnel.
We throughly enjoyed the evening meal at the hotel and also the convenience of the family room.
We liked the town, the hotel was a bit basic A bit out of date
Very nice and comfortable hotel, good and very friendly service
Breakfast is not included, and is offered for additional 13 euros per person. those who wish to have breakfast may find the total cost far less attractive when compared with other hotels around goslar.
the staff kindness and nice attitude, the comfortablr room and the parking facilities
Conveniently located in a quiet neighborhood close to the old town. Plenty of free parking. Our ground floor room had a pleasant outside seating area. Room was on the small side and overall experience seemed more like a three star hotel.
Staff at check-in was extremely helpful and accommodating. Charged us 1.50 Euro for a map of the city.
Hotel had a pleasant swimming pool and sauna area which after a long days cycling was very much required. I did not particularly like that in a double room there were twin beds rather than a double bed
Good breakfast. plenty of parking with garage if required at extra cost. very good staff. not so good location within a housing estate.our disabled person within the group found his room to far away from all facilities inc car park.Rooms tired and ready for refit.No tea/ coffee in rooms.Generally not up to scratch for a holiday accomadation. Breakfast too dear if just wanting small snack should be a choice with cost reductions.
Very friendly staff. Clean rooms. Good facilities (swimming pool, parking space, garden, etc.)
clean and quiet shower water
Decently priced. Although there seemed to be many visitors in the hotel it gave an impression of being deserted. Common areas like the Bar seemed closed.
Good location, good facilities.
English speaking friendly staff. Excellent meal from the restaurant. Short amble to the railway station or the city. Parking available - at a price. Excellent free indoor swimming pool etc. WLAN/internet cost € 8 an hour.Ok if on business expenses but outrageous compared to our 4 star in Eisenach where it was free and unlimited. Bought a watch from reception display but they couldn't find instructions or the case. Parking expensive compared to what I usually pay.
location, food, hospitality of staff
Location All beds are separate (no king or queen size beds) and very short (less than 1.9 meters). Rooms is not comfortable and old.Bathroom is very small even you are all alone in there =). Some smell in there.
Location is great, Hotel staff excellent, Use of pool and sauna
Good location in the other end of pedestrian zone in old town. Nice and clean rooms (at least business floor).
The staff was freindly and helpful with an excellent breakfast. The location was terriffic!
unfortunately during our stay the temperatures reached over 35 degrees and as the hotel didn't have air conditioning it was extremely hot and uncomfortable in our room, we opened the windows but then had to suffer the noise from outside including drunks coming home in the small hours. We had a young baby who couldn't sleep because of these reasons and so had to cut our stay short. Would go back but when weather much cooler!
Close to everything in Goslar. Great restaurant in the hotel. Very comfortable and spacious room.
Friendliness of staff, quality of breakfast. No refrigerator in room
mountains around was fine. Please deciding with staff of hotels more cerefull about smoking and non smoking room. My room was no smoking against my order but we decided issue with staff. No problem.
it was a quiet place
Excellent service in the restaurant and at the reception. Very welcoming and helpful. Delicious food. Very popular restaurant, so should try and pre book a table if you think you will be arriving a little late. Free parking. Really easy to get to from the a7. We were not in the main part of the hotel and the building we were in did not have a lift - not such a problem for us, but may have been for other guests.
friendly staff No
In morning good breakfast in evening good dinner and sauna
Friendliness of staff and helpfulness of staff. They were responsive to our needs. Close to bus stop where many trips could start from.
Nice and clean hotel.Very good breakfast.
Nice hotel in an old-fashioned building. Very good breakfast.
The enviroment and the services was good. A little bit of maintenance could make the experience more positive.
The hotel is located in a very nice place. It is very quite. The lake is very close to it where you can have a ship trip. The personal is good and react for the criticism (see below) normally. The breakfast was good and kitchen in the evening was also not bad. The sport facilities also look good but stay were unused by people during our stay. The overall impression is very-very average if one does not take into account nature.In particular: 1.There is a church in 50 M. So if you like to sleep after 8 A.m you can forget. 2. The room is very small (18 sq. meters in total). That means the living space is nearly half of it. There is no difference between comfort and standard rooms. The wood view is also partially fake. 3. The WiFi is not free in contrast to what is stated. 4. They do not accept credit cards. Only ec (electronic cash) or cash. The nearest cash machine is in 10-15 km distance. 5 .To rent a bike you have to inquire 2 days in advance. Not applicable for weekend journey. 6. 90% of the personal don't speak English at all. Initial knowledge of German is needed.
the size of the room the bed was a bit worn
Staff was very friendly and helpful. The hotel building was very old. My understanding of refurbishment is smth more than some new furniture. Bathrooms very old.
It is newly renovated hotel with great view over a lake. Great gourmet style four course dinner for only eur24. Set in a beautiful mountain location. Great for biking and walking. Also a cable car takes you to the top of the nearby mountain. Lovely spa area, bar and playroom. Playground situated just across the street. Pedal boats were available to hire on the lake. The hotel ia not far from the Autobahn so great stop off if you are crossing Germany.
Very helpful staff. Excellent breakfast. Very clean comfortable rooms. Would have liked a TV channel in English eg news of some sort.
the location how the clen the room very fast
Although it looks uninteresting from outside, it is beautifully furnished in the modern scandinavian style. The position by the lake is quiet inspite of the position near the road into the spa town. The service is exceptionally attentive and friendly. The food is simply outstanding and would not be out of place in a gourmet London restaurant.. Not really. To call it a luxury hotel it only lacked larger grounds around the hotel.
Pofessionel staff, very good food, Danish channels on tv.
Cheap, clean with friendly staff.
quiet and nice area, it was nice but next time I would try something else
The room was pretty big and te breakfast abundant. Parking lot too small
The way the staff receives the guests
very friendly and helpful staff with a substantial breakfast,clean and comfortable bedroom with a balcony,a quiet small town location with restaurants nearby.
Pleasant ambience; neat and tidy. Very noisy, cracking floors.
The oldstyle german atmosphere in the hotel
it's ok. the hotel staff is very nice. food is ok, rooms are clean. nothing to complain.
We liked the location, since we were driving fraom France to Kiel (and Norway). It was also clean and nice inside and outside. Yes, in the room there was information about breakfasttime; 7 am mon-sat ande 8 am at sundays. We stayed sat to sunday, but had to leave at 8 am because of ferry from Kiel. But when vi checked out, we saw other guests eating brekfast!!! Then the manager told us that in summer brekfast was at 7 am!! If he had told us that when we arrived we could have had breakfast before leaving....... and get what we payed for!!!!!! I think the service was not good enough in this matter!
Excellent localization near highway. Hotspot (WiFi) included. Everything "in ordnung" like it must be in Germany (clean and safe). We do not like weak or zero WiFi in hotel rooms, even if it is "for free". We do not like very strict German way of service: after we had paid for rooms, the boss did not allowed us to stay in the hotel lounge - "nicht zu lang" he said. It can be described as "nothing for free unless you pay". Maybe that is why noone says about "German hospitality" in Europe?
Just spent the night there on the way back to Luxembourg
easy to reach from Hannover, good breakfast, nice crew no frig in room, short blankets, soft cushions
Free Broadband Internet connection
a good place for night nothing sprcific
The staff in the hotel was very friendly !! The room was very clean and the breakfast was satisfying. I only spend one night at this hotel but I enjoyed it very much.
The interior and the outdoor restaturant.
An excellent hotel.Staff so friendly and accomodating.Service was outstanding.In a quiet area, but very close to all local attractions.Great for families and couples.Beautiful and peaceful surroundings. Can't praise the staff enough, they were fantastic and made you feel very special.Food was excellent,inclusive breakfast as well as the hotel's restaurant and very reasonably priced. Absolutely nothing. Would recommend it to anyone and would definitely stay here again.
Staff very friendly. Quiet surroundings and good for hiking. Good food. Pet friendly. Nothing