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Welcome and service to the hotel. Name change was very recent to Arcadia, so there was no sign outside the hotel.This will be fixed this week.
Breakfast was included even though we didn´t know that. And it was a good buffé. The rooms was large and clean. The staff was a bit confused when they were suposed to give us our keays when we came back after a day out in Hanau.
The facility of taking Bus , near to the main train station. I stayed 6 nights , there was no hot water in the morning for 2 different days ; i called the reception but i realised that they were confused and they never gave me convincing answers!! I guess that hotel with 3* stars should not have such problems. Thank you for your comprehension!
Rooms were ok Air conditioning didnt worked at all.
The staff at the front desk were super. Their attitude was cheerful and courteous and the help given re train schedules and calling for taxis was very much appreciated. It was too hot in the room - ceiling fans would have helped.
Clean , good size of room efficient checking in checking out Actually price is too high it should be the given price incl breakfast
The location is excellant and right on the edge of Hanau's shopping district. The train station is just a short ride away and from there Frankfurt airport is easily and quickly accessed The ac did not work in the room and it had to be 95f to 100f until well after dark. Also it is one of the few hotels where breakfast is extra and it is 15 e extra per person which is a lot of money for a buffet breakfast. It would be impossible in North America for instance to spend $30 anywhere for breakfast for two people. It should be included as that is normal in Germany . since te room price was good it was not a big deal but it is a pain just the same and an unnecessary one.
The room was spacious and most of the staff were friendly There was no hot water at night and therefore had to have a cold shower!
Air con not working and very poor breakfast.
Everything! This is a brand new family-owned/run hotel and they have a great set-up for our budget needs. Free cable-LAN internet. Great hot shower. Great price. Service with a smile. Close to motorway, supermarket, and 15 minutes to centre of Frankfurt. Nearby Croation restaurant recommended to us was also very good value. We opted for no breakfast (so no knowledge of that). No: all is spot-on!
At the price, ideal for an overnight stop.
Nice staff, cozy environment. Outside the hotel it was a little bit noisy in the morning.
The room was super clean and everything was absolutely perfect. We read silly complants here about no tv and small rooms ( from unexpereinced Americans) the rooms are huge for a german hotel, The quality is excellent, it is quite, extremely clean no smoking. Safe car parking. There is also an excellent Italian Restaurant in town around the corner! Do not spend 7 Euro on the Breakfast. it is only super cheap rolls, no boiled eggs, and juice, YOur better off dashing to the store around the corner and buying something nice! Or Mc Donalds is better!!!
The i-Motel was clean and comfortable with excellent rooms for a quiet night. They're perfect for people travelling and wanting a good place for the night. The staff we're very friendly and you felt really welcome although at the same time the automatic check in machine also meant it possible for you to check in and out without seeing anyone else. I would definately recommend this hotel for people who just wanted a perfect night's sleep however people who want to spend a lot of time in their room may find the lack of a TV off-putting.
Great hotel for the price. No frills, but clean and new as well as easy electronic check-in. Perfect for an overnight stay.
Super clean, quite, excellent rooms and wonderful high speed wired internet The breakfast at 7 euro is a total rip off
the place (very quiet), low price and very clean and nearby the highway. nothing
This was the second time that my husband and I stayed at iMotel (November 18 & 19, 2010). We liked it even more than our first time there (May 29, 2010). The room (No 117) was very warm and cosy, despite it was very cold outside. Like I wrote last time, that the room is equipped with everything one needs and nothing one does not need - so glad there was no TV in our room this time - we never watch TV ! It was also very easy to get there, although the location is about half ah hour from Frankfurt - we did go out for our Chinese hot pot dinner at our favourite Chinese restaurant in Frankfurt on the second night - only took 26 minutes by S-Bahn. Not a big deal walking 28 minutes from iMotel to Obertshausen Station, very pleasant in fact ! There was nothing we disliked ! There was only one small matter I hope the owner of iMotel might care to look into : The toilet smell was getting a little distinct for our comfort this time - we did notice this in our last stay. Maybe it has something to do with the detergent they use to clean the toilet. Perhaps a detergent with a more powerful refreshing smell, as well as try not to close the toilet door after cleaning it, might improve it... ? Just a little reminder, not at all a complaint, because we really enjoyed our stay very very much, slept so well !
A surprisingly good standard, much better than expected, new and frech! The service, very helpful staff. More informative instructions in english.
The bed was very comfortable, room was also very clean. but was situated in a building next to the main hotel and there was a strange smell in the corridors room was situated in a building next to the main hotel and there was a strange smell in the corridors
The staff was very friendly - we arrived very late (3am) after being stuck in a terrible traffic jam, but received a friendly welcome and were allowed a later checkout time. The room was large, very stylish (a 19th century feel), comfortable and very clean. The breakfast was excellent (though quite expensive at 17 euros pp). We chose this hotel because it had airco, which was important because our dog has a heart condition and needs airco in hot weather - unfortunately, the airco in our room was very weak and insufficient.
Excellent, helpful staff
Tonya at the front desk was a star employee, she helped us out many times in our short stay. The restaurant up the road from the hotel on the left side had great food but are closed on Mondays.
The breakfast was really good, the staff spoke very good english The only thing was the dinning hall was not open over the period that we stayed. Also the tv was only in german except for news chanels.
the hotel is very clean, the room is very big and they have very good breakfast!
Friendly helpful staff. Clean, functional hotel serving decent breakfasts. No free Wifi. Small rooms
Staff and dining room nothing
They were very accommodating when learning that I would be arriving late and left my key in a easy to find location outside the hotel so I could let myself in. In addition they had also put some cold drinks in my room, admittedly on my request but still very helpful.
Helpful staff. Adequate breakfast. Near airport
the homey atmosphere, the food, speaking some English, the staff
the hotel was clean and the staffs were friendly. Parking was good and free. the room was too small, The price consider little high compair to the hotel facilities. The internet charges is high too.
Comfortable clean friendly hotel, short walking distance from centre. Rooms quiet. Not very strong ware flow from shower.
Quiet, well located hotel. Pleasant clean rooms. Reasonable breakfast selection None.
The local in Seligenstadt -close to all the tourist items. Bathroom water took a long time to heat up.
The breakfast was excellent.
breakfast is good a bit expensive
Staff extremely helpful and friendly Very clean and comfortable No English on TV
Very Nice people and very welcoming No
Clean room, good breakfast facilities and very friendly staff No possibility of late check in though we arrved an hour late and were accomodated in a very friendly manner.
Friendly staff who spoke excellent English. Lovely, large rooms. Great value.
very good price,very clean,quiet,big room,free internet and parking,very good breakfast,excellent choice!
Good location, nice stuff... Additional payment for better breakfast/optional
Nice place, Pleasant atmosphere, Clean, Helpful and friendly staff
Good breakfast, comfortable, clean, good service. Quite frostily (in winter), 1km to S-bahn, you can hear everything from near room.
The service and the room is very good!
Good price/value. Breakfast was good.
Good location. Pleaseant rooms. No curtains on windows in bedroom. Hate not having a dark room to sleep in. No mat in shower. Reception not manned all the time meaning a lot of waiting around.
Very clean and comfortable Nothing
nice neighbourhood;generous breakfast
breakfaft was excellent !
food in the morning some waitress are amazing, you feel like unwelcome
central location; beautiful neighbourhood; excellent dark beer
Very good hotel + very good italian restaurant !
A very nice hotel, loated in a quiet town, in nice setting. The hotel is vety cosy, and staff is gfriendly. Fabulous breakfast! Very good price performance ratio. Nice weissenbeer too... The bed cover was the traditional "hay sack" type... Noy my style.
Breakfast was fantastic. Excellent location in picture-perfect town. Rooms are a bit basic (no minibar, single room was rather small). Decor is not my taste, but otherwise fine (well maintained, spotless).
at arrival there were reservation problems however the manager acted quickly to find a solution. Difficult due to international fairs in Frankfurt but he find a good alternative for me, not far from his hotel. the routing in the hotel was a bit unclear. The manager may want to put up a notice board with directions to reception, restaurant, breakfast room etc - preferably both in German and English language.