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The superior rooms were very nice and the sauna/steam bath/relax areas were excellent. The location is good and staff were very friendly - great breakfast buffet! The lighting in the room was a bit dim (no reading lamps), the hotel does not have its own swimming pool (strange for a 4 star, but there is a public one close by)
The room was large and very comfortable. The furnishings were modern, neat and tidy. The ensuite was equally large and modern. The wellness centre was clean and spacious,well managed and equiped. Thorughly enjoyable. The restaurant was sadly found wanting and there was no swimming pool.
A quiet location. Booked a holiday cabin for single occupation but when I arrived at the hotel, was only offered a single room ( for the same price!) and would have needed to pay extra money for even just a double room! I was disappointed about this and had I known, would not have booked the hotel.
An excellent family run hotel on the outskirts of Bad Sachsa. About 1km from centre of town up very steep hills, so don't stay here if it's town centre location you are after (the owner did offer to pick us up in the town, though, if we wanted to go for a meal and a drink!). The location, though, is perfect for walkers and hikers with the forests so close by. Very friendly, immaculately clean. Highly recommended you get much more than value for money! Service was generally excellent, although on the Friday evening some friends of the hotelier turned up, and his professionalism in dealing with all his guests slipped (I waited about 30 minutes for a drink, and he completely forgot one order) They are fairly new to the hospitality trade and I hope that they can learn from this and ensure that all guests are looked after no matter what the circumstances.
The Hotel was located in a very quiet location and the owner was helpful. He went out of his way to point out different places to see in the region. I plan on staying here again..
The owners were very friendly and went out of their way to make us comfortable. The food was tasty and good value for the price. We appreciated having wireless broadband available to use in our room. The water pressure for the shower was minimal and there was no soap in the bathroom.
Very friendly and good facilities
Great location,excellent breakfast, friendly staff.
We were there only one night on our way home, but we used the great spa facilities. The hotel gave us the castle feeling we expected. A quick stroll in the area was also very cozy. Bathrobes would be nice in the room if you want to use the spa facilities.
Clean and friendly. Free parking. Good value for money = Big bang for the buck :)) Only + + + + + Perhaps invest in some type of WLAN ? No problem for me but may be for others...
Near the railway station and the trams. Near a good shopping centre and a nice outlook from our room on some ornate building facades.
The cleanliness throughout was exemplary.The breakfast staff were polite and attentive.Its close proximity to station was convenient. No
Very comfortable hotel and central position near station and other forms of transport. Liked the hotel, but not the town.
Very convenient for the railway station.
The room and hotel is very good llike one other person said it's off the normal tourist route but is a nice clean hotel. I was their because I wanted to see the V2 rocket factory which is very close but not too well sign posted It had a bar but it was not open
pleasant staff,clean and tidy hotel
The hotel staff was so cordial, the breakfast was very good, the room was cleaner than most hotels where I stay, and I usually stay at 5 star rated hotels. I will stay at this hotel many times in the future, and I will recommend it to other colleagues. The breakfast staff is so nice, perfectly attentive, and everyone very pretty (not a breakfast staff requirement, of course). This hotel was exactly what I expected. I didn't see a soft drink/bottled water vending machine. Maybe there is one there. I got thirsty. I can't complain because my German speaking abilities are limited, and I might have missed something. Maybe there is room service for that, I don't remember.
The hotel is an excellent base for visiting the Harz area and especially for a trip on the steam operated Harzer Schmalspurbahnen. It has to be said however that Nordhausen itself does not have much to offer the visitor, See also comments which follow in the next section. Nordhausen is well off the usual tourist trail and therefore English is not widely understood there. I had to speak German to the Receptionist when I first arrived but the morning check out was done in perfect English. This is not a criticism, merely a statement of fact. A knowledge of German is rather necessary when visiting this area.
We found it extremely handy for the railway station and the start to the Harz mountains steam railway network to the Brocken