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Friendly staff, excelent restorant No Internet access in the room, very poor selection of TV channels
20 mint by car rom Tropicl islands(aqua park),near Berlin.sweet hotel near buatiful lake,nice,big clean rooms,good servis,food was super in restorant by evening,very romantic athmosfere,nice pool. all was super,price ok too.
Very pretty family hotel on margin city in quiet outskirt. Accommodation it was OK, room clean, very kind staff. Baby bed for our son is prepare in arrival (gratis)
the hotel staff was excellent , even they didn't speak much english they were ready to help at anytime.
very nice place and surroundings a noise of visitors at night
The room was comfortable, clean, the breakfast was very good and everything around was beautiful
helpful staff, clean rooms and facilities
perfect staff, excellent English :-) The locality of Treffendorf is very nice, we loved it. Breakfast was rich and delicious!
Very nice room. Helpful and pleasant staff. Thought hotel was right on the river, was disappointed to find this was not so.
It´s great choice for visit Tropical Islands and Spreewald. Nice clean room, lovely breakfast and helpful staff.
there"s no elevator
The location is ok if you have a car and will visit Tropical Island and if you would like to go to Berlin there is good train connections to Berlin from Lübben.
The owner and staff were incredibly kind and helpful and accommodating!
Friendly staff; good facilities; cleanliness;location in attractive town and region
Convenient locattion-not far from the highway.The staff were very friendly and pleasant despite our quite late arrival.The room was very good,clean.Lovely breakfast buffet.
The kindness and servicing attitude of all people working in the hotel.
Quiet room at the back side of the hotel
reastaurant has good atomosphere. unfriendly staff. no refriferator. no internet connection.
Clean Rooms, Good breakfast, Restaurant is nice also, only closed on Sunday night, not to far from Tropical Islands is why we picked this hotel.
staff wasvery friendly. Breakfast was very god
Nice staff, excellent breakfast Dogs, everybody smokes...
The absence of city noise. The very easy going nature of the staff who were very helpful. Nothing
The staff were friendly and helpful.The room was very confortable and clean.Very good breakfast buffet.Good location-quite near from the highway.
Very polite staff. Smel of dog in the reception.
good location for berlin area. Very near s bahn. pleasant staff, good facilities. Excellent hotel
That the hotel is in really good place.. i mean than, there are train and bus station.. there are many different restaurants... very nice reception and excellent breakfast :)
Hotel very well placed for access to Berlin by train, station 5 mins walk. Good local restauraunts within 5 - 10 minutes walk. Staff very friendly and helpfull.
Family run, very helpful and pleasant
Did not like it. We were the only guests. Felt like we were in the twilight zone. Mgr made it very clear we were booked and that it would not make any sense for us to first look at the room. It was as though we were trapped. Have never had that experience with a Booking. com hotel before. I believe any others we have ever used, were we to have looked at the room and said we didn't like it, would have said "Okay, your reservation is cancelled." We have never tried that, but in this case it was made clear that looking at the room was quite irrelevant. I did not like that and therefore would not recommend this hote.
Very good and cosy
reasonable hotel, insulated , near to excellent park tropical island, the breakfast is very good, we arrived in the afternoon very hungry and eat dinner in the hotel restaurant and it is not recommended , the food was bad taste .
The hotel is close to the Tropical Islands Water Park which was the main reason for my visit. The shower did not have a curtain and that created a water mess all over the bathroom floor.
The staff at the front desk was very friendly. The rooms were very spacious. I have a child. So, a baby crib was available and cheap. Only 5 euros a night. The breakfast was great.
Front desk attendance Quick check-in and check-out Excellent breakfast Nothing to comment.
Good food and service, excellent location no
nice and spaceous room, personal easy going staff. Great breakfast. a bit to hard beds
very nice, big room, big bathroom, good breakfast, perfect location for visiting Tropical Islands hotel staff has problem to speak english, one day full bin wasn't throw away
Excellent breakfast!!!! Old style room furniture
The rooms where big.
I telephoned this hotel to state that I would be late arriving.On arrival at the hotel I found that the manager had not received my message & the reserved rooms were no longer available. I was offered alternative accomodation in nothing more than slum accomodation at a disused warehouse. The rooms were dirty & I had to wait whilst the manager made up the beds. The rooms were dirty & smelly
The receptionist was very helpful and made us a sandwich as we arrived late due to traffic and all restaurants were closed. The room was very cold and we were cold during the night. There was no extra bedding and only a thin quilt which for December was not warm enough. There is noone on reception during the night
Great location, in the middle of village. Clean rooms and great breakfast.
Although the hotel was basic, everything was very clean. We did not have breakfast but all of our friends said there was a very good selection of food. Although there was a no smoking sign on our bedroom door, there was a smell of smoke in the room.
Close to the highway A9. Bathroom equipment - too old. Breakfast room - poor standard.