Would you like to save as your currency permanently or for this visit only?
Excellent service, friendly staff, pleasant accommodation. Our request for flexibility with dates was obligingly met.
I was lucky to get an "upgrade" to a double room with very nice bathroom (original Jugendstil elements from 1911 were kept in place), separate toilet, wooden floor etc. - Service was excellent as well as breakfast. Super value for money!
Friendly staff, comfortable and nice hotel with a superb restaurant. Only discomfort was the extra bed which was of a different era (old folding spring bed), but then I didn't feel like complaining so I guess it probably could have been changed...
The charming location in the town and it was a very nice hotel. Great value for the money
modern part of the hotel is very uggly.
5* service at a 4* hotel!
Good location, great breakfast. Our room was in the attic with quite a steep roof, which strongly reduced the room size.
Good central location with parking. Helpful staff and good restaurant
Superb location in this amazing unesco city and with its own car parking. The hotel incorporates a castle tower which is where we chose to stay; you are warned there is no lift for the final floor but it's not a problem as the staircases are wide. Inside the hotel the lounges and restaurant areas are very spacious indeed. Good breakfast included in the price. According to reception the hotel does not get a lot of non-German visitors. Nevertheless I was surprised that on arrival the lady on duty did not speak English very well. You only get 20mins of free wlan internet. That's a big minus for a 4 star hotel. I had completely free, unlimited wlan at the 4 star we used for 4 days in Eisenach.
Excellent location in the historical centre, very quiet, very good facilities, great breakfast
Location Definitely is not a four stars hotel.
Tha location is very good in the center of the town..The breakfast is good and room is clean. nothing
Very comfortable and clean. Lovely breakfast. Very helpful staff with excellent English. Shame use of Sauna not inclusive in price.
Very friendly & helpful staff, lovely hotel and environment. Clean and comfortable rooms. Excellent food and service in the restaurant. Easy walking to the old town, and to the countryside.
We stayed in an apartment room, it was very comfortable and the facilities in the room were good, we didn't end up cooking for ourselves but there was plenty of equipment, and a full sized fridge. The breakfast was excellent, a really good selection of local specialities as well as what you would expect to see. During our 3 night stay our room was not cleaned at all, the bins were not even emptied and in fact though the bathroom was clean when we arrived there was still some rubbish in the bin in there(underpants actually). I don't know whether this was because it was an apartment room, and whether this is normal for this type of room, but i would have liked to have had the bins emptied at the least, and ideally the bathroom cleaned. Our room was also very noisy on account of the proximity of the main road, however the location was excellent for the schloss and dom.
The hotel was clean and all of the staff were friendly. It was in a great location!!
Friendly staff no
The hotel is an a good location, the rooms are clean and comfortable, breakfast was very good, there is free parking. The room price is quite high, there is no free access to internet at the hotel.
Was ok for 2 nights. The cleaning was not stanfard. Breakfast: getting a clean table, you have to jave Luck. The staff likes to discuss. And at all next time i will go to Hotel am Brühl few meters further and with much better food. Die Reinigung ist ärmlich im bad ist schimmel und beim frühstück einen sauberen tisch zu finden ist schwierig.
Location...walking distance to the Xmas market. The heating system was set on too high a setting and the shower was asthmatic.
It is close to the old town and comfortable. Great for us as a middle aged couple. The room was quiet and wll appointed.
Excellent location. Good parking. Nice, bright room.
Friendly staff, good location, good breakfast, nice atmosphere.
The location, right in the centre, within walking distance of everything Trying to find the hotel by car is tricky. City directions were not very good and sat navs useless
The breakfast is fantastic. Lounge is good and there is welcome drink. The room is very nice and the bed is comfortable. The spa is great. It is next to shopping street. Staffs are very responsive and helpful. Some staffs does speak good english. This is the best stay of the whole trip. There is only one terminal at the lobby to access internet for free. The parking is very expensive.
The hotel was wonderful and location was great. 'The breakfast was great...the only bad part was the dinner... restaurant food was overpriced for dinner and service was poor. They did not even ask if I wanted dessert or coffee and we could not get them to even come to the table to ask, we had to chase them down.
Being in the centre of this wonderful ancient town, and being made to feel very comfortable. It was extremely clean and the rooms were large and beautifully decorated. A luxurious hotel. There was an unpleasant smell of drains in the reception area of the hotel, which is probably explained because of old sewerage systems, but wasnt noticeable anywhere else in the hotel.
The Hotel is very good and exelent Access difficult- not sufficient direction signs
Comfort and cleanliness, food of excellent quality,position in town very difficult to access-needs clearer maps for motorists.Car parking 10Euro/day-12 if the system is not explained.Pool would be nice.
Excellent hotel: Reinheid alom, mooie ruime kamer, voortreffelijke keuken met zeer gevariëerd ontbijt en caloriebeperkt heerlijk diner (weinig vet en koolhydraten). Ambiance en inrichting smaakvol. De gasten staan centraal bij het prima samenwerkende personeel. Persoonlijk hadden we geen interesse in de uitgebreide wellness-mogelijkheden. Wel misten we een zwembad.
Very good hotel in the middle of the city Wernigerode. Excellent breakfast and a la carte dinner Very difficult to find in the dark. The signs to the hotel should be illuminated.
brilliant range of food at breakfast, the way the tablecloths were changed after each table had been used, the pleasant decor in the public areas We did not learn any German at school and would have found it helpful if the dinner menus had been translated into English
All staff were very helpful and friendly No, it was superb
Clean, quiet, comfortable, near local transportation and the steam train depot. Easy walk to center of town. Good breakfast No, everything was excellent
Outstanding location adjacent to the railway station, provided the room we asked for, great breakfast, good dinner with happy service.
helpfullness of staff.
Hotel recently refurbished, clean and comfortable. Convenient for station and narrow gauge railway and only a few minutes walk from town. Ideal for railway enthusiasts as dining room overlooks steam loco depot of the Harz narrow gauge system. Excellent breakfast buffet, good evening meal. Nothing I disliked-however there are insufficient staff to deal comfortably with large numbers dining at same time. For the same reason an early morning call was overlooked-fortunely without on this occasion causing difficulty.
We were there for the steam trains and we loved being next to the train yard. Others may not find the street and train smoke as appealing.
close to station and town centre. also superb for those who wanted to observe the HSB steam locos. highly amusing drinks delivery system. in view of the number of english visitors, and other countries, the lack of anything other than German spoken, with basic info was not good.
Breakfast was excellent as was the food generally. Location was probably as good as it gets for steam locomotive enthusiasts. The room was rather small. Toiletries were not replenished.
If you like steam railways and you're coming to the Harz Mountains, then this is the only hotel to stay in. Everything about the hotel is very good. The room (overlooking the loco shed) had a great view, the accomodation was comfy and the bathroom excellent. The hotel's location for the town is also very convenient and the hotel easily accessed by car. The buffet breakfast was exactly as we like them to be and the evening meal menu was excellent in terms of scope, value for money and quality. If you're travelling to this part of Germany for the first time don't expect everyone to be able to speak English - learn the basics and have a good phrase book! None the less the staff were warm, welcoming and friendly. This is not really a "not like", but... we were there in a heat wave (which was great) however the room was sweltering (as you'd expect). There's no air conditioning (which isn't the end of the world) but as we had to have the windows wide open we were disturbed by the road traffic right outside - where does everyone go at 5.30 in the morning, and why so many of them?!?! So, if you're booking for a summer visit then maybe a room at the back would be cooler and quieter - you can still watch the engines from the various balconies and terraces, and with a beer in hand (which is another plus for this hotel)
Loved the proximity to the railway & the way that the steam engines were just across the road and steaming all night. Restaurant had a railway theme too. Staff very helpful & friendly.
Friendly atmosphere, contented staff, pleasantly situated in a very lovely town. Would strongly recommend it. Smoke alarm activated on night of 20th so called fire brigade. False alarm and key holder was quickly on the scene. Unfortunate but no harm done.
Cheerful friendly and attentive staff. Good food both at breakfast and in the evening. Room was clean and spacious but some might consider it a little basic. Bathroom facilities excellent. Good firm beds.
The staff were exceptionally helpful, staying late when we got lost and arrived after reception was officially closed. They even sent someone to help us find our way to the hotel after we arrived in the town. This was just one example of the excellent service provided by the very friendly staff. All of their help was greatly appreciated.
Nice view of the castle from the top rooms. Good, firm bed. Decent restaurant with helpful staff. No internet in the room! Also full a few minor inconveniences such as a light switch for the bathroom outside the room and behind the door. Furniture was quite ugly, but comfortable. You need a car to access this hotel, which would be the only major drawback vs a hotel in the middle of town.
The hotel staff were extremely helpful and friendly, and offered excellent service. It was extremely valuable for the money we paid (64 EUR for a double room). The minibar was free (!), the parking was free and breakfast was included in the room price. The kitchen offered great local specialities which I appreciate very much. When checking in we received a map of the city of Wernigerode, lots of discount coupons to use in restaurant and stores, as well as a free rides on not only all public transports within the city of wernigerode but also for buses to other areas in the harz mountains. You can easily walk to town from the hotel, but we took the car, since parking in town was easily and didn't cost anything after 6 in the evenin The beds were a little hard but thet is a matter of personal taste of course.
Excellent facilities. Helpful staff. Free pass for local transport. Good restaurant. A bit of a hike from town centre. Last bus at about 6.30.
Friendly staff at reception. Good breakfast buffet included in price. Excellent view of Schloss Wernigerode. Requires aircons in room, terribly hot in summer.
Great location at edge of Altstad and across road from Hartzer Tourist Railway. Accommodation very comfortable. Restuarant excellent. Staff spoke English and were all extremely friendy and helpful. Parking onsite. Great experience.
Breakfast buffet was very good Difficult to find
Outstanding location just near the "Skisprungschanzen" of Wernigerode. We had a very nice and spaceous apartment with balcony and perfect view on mountain, Schanzen and all other nature. The price we paid for this experience is unbeatable. 10 to 15 minute walk to outstanding downtown Wernigerode, were parking is not easy to find. nothing at all.
the hotel is in a wonderful position the landlady is very kind and friendly and breakfast is really very good there is just a very nasty person workin there fortunately we met her just once,she didnt spoil our stayn anyway .very good
Great location, very friendly staff. Altough English is not spoken one can receive a familiy-like treatment. It is 10seconds (really seconds) from the main attractions of the town. No English Spoken
The hotel is an old timber framed building close to the centre of Quedlinberg. Our room was large and well furnished. The staff did not speak good English but were friendly and made themselves understood. Breakfast was fine. There is room for off road parking of about 8 cars behind the hotel. The hotel offers free wifi in all rooms. We would have liked to have stayed longer.
The staff was very helpful. It was clean and comfortable. The location was great!
The hotel is across the street from the castle. Yet, the location was nice and quite. This was very nice. Free internet - great. The staff was great, too. Example, they saw me standing outside. They brought out a chair for me to use. Also, I needed to check out early on my last day. They started breakfast early just for me. room was small. The price and everything else was right and I was staying alone, so this was not a problem.
Great hotel, superb location, friendly staff & the breakfast was superb.
This is a wonderful hotel located at the base of the hill leading up to the church/castle. We visited during a heat wave and a large fan was in the room. Also we were given large glasses of cold mineral water by the welcoming staff. The location on a small street off the main road was quiet.
good location, friendly staff nice choice for breakfast, Problem with work being carried out in the town machines noise 6-45am not hotels fault
situated close to city centre parking too small
Great staff Room was very clean, modern, quiet, and comfortable Very good breakfast
The service was outstanding--courteous, welcoming, very helpful. The room was pleasant and very comfortable; and breakfast was excellent. The location is perfect--right on the pretty market square. For us this hotel lived up to all of its excellent reviews. We liked everything about this hotel. It does not have an elevator, which might make it difficult for anyone who could not negotiate the stairs.
The hotel is located right on the market square making it easy to explore Quedingburg on foot and return to one's hotel room as needed. The breakfast was very good as well and it was great to have hotel parking nearby,
hotel had a lot of character and was in an excellent location. Staff were extremely friendly and helpful. The hotel restaurant was not open on sunday evening and we were unable to find a restaurant that had english speaking staff or an english menu.
Location, small hotel, very quiet hotel We stayed at room nr.17. The room is lovely but its very bright. We woke up very early in the morning due to the light coming in and the very poor curtains.
Beautiful room - great location - extremely helpful and accommodating staff - excellent experience No
Nice location near the centre of the town. Very good breakfast. Wireless internet did not work in our room.
The rooms are spacious and well appointed. Fresh fruit in the room is a nice touch.
The hotel is good for a short stay in Wernoigerode for the Harz mountains and the steam railway. It is centrally located and close to all the rstaurants etc in the town centre. Although my room was non smoking I could detect the smell of stale tobacco smoke in the room on my arrival
Very friendly and helpful staff,i liked the fruit in the room,a superb breakfast.Very clean and comfortable.
Bedroom and the breakfast room were beautifully decorated. All staff, front desk, cleaning and breakfast, were friendly and helpful and recognized us each time with a smile and greeting. Hotel was well situated near railway (especially the steam train to the Brocken). We very much enjoyed staying there. Because of the very hot weather during our stay, we had to have the windows open during the night and at times the traffic was noisy until late evening. This is a problem with many hotels which are chosen because they are conveniently situated to the railway and the town centre. This would NOT stop us staying there again.
I found the hotel efficiently run, and the staff very courteous and helpful. Also some nice touches - like a bowl of fresh fruit in one's room every day. The hotel is also pretty convenient both for the station and the market square. The breakfasts were excellent.
Breakfast is so great!!! Wir can buy something at the Supermarket Lidl.(close to the Hotel) no kettle in the room.
It was brilliantly positioned for my travel on the Harz railway to Brocken
Centrally located and reasonably priced.
Convenience to town center and train station. Excellent selection for breakfast and very convenient to restaurants.
The hotel is comfortable and in a beautiful area. I would have liked a bit more information about restaurants and so on in the town, but to be fair I didn't actually ask. Staff seemed a little distant.
Breakfast is ok. Far from town centre. Limited parking lots in front of lobby. There is only one staff at the front desk and she is so busy and provide very little information. Some furniture are old (may be intentional).
Due to road construction work during my stay, the access to hotel by car was extremely difficult in such a old town like Quedlinburg. However hotel staff was very kind in showing how to drive to the hotel.
The staff were friendly and helpful, rooms comfortable and standards of cleaniness high. The breakfasts had a wide selection of foods and the service was excellent. We ate in the restaurant attached to the hotel which although a little expensive, provided a most enjoyable dinner. A minor point: it was suggested in the brochure there would be a safe in the room but we were unable to find it!
Very comfortable and attractive room. Also very nice loung with a fireplace.
Beautiful hotel, ideal location and lovely staff!
Good quality hotel, easy walking distance to the centre of Quedlinburg. Well positioned and quiet. No
I thought the hotel was charming and the staff very helpful. I found it to be excellent value for the money. Breakfast was impressive, and the food in the Weinstube was outstanding.
I enjoyed the free minibar service that I had not expected.
location,short walk to aldstadt,free parking,lovely setting,patio,lounge,beautiful breakfast room no ac,wedding reception noisey.had to close window,so room was hot,overpriced lunch and menu 8,5 euro for essentially broth with a few vegetables.salad 11 euros.not a good valu.wifi,8 euro an hour.contrary to other reviews,we did not receive water in our room and no hot items at breakfast
Hotel was very nice, room very comfortable.
Very friendly young lady on reception when I arrived. Food in restaurant was really good. My room was clean, tidy, large and had everything you would expect. The hotel has real character and is accessible easily from both tram routes that leave the station - a couple of minutes walk down a side street. Nothing at all!
Nice place in the old part of the city. Friendly staff an uncomplicated procedures. Facilities especially the bathrooms a little worn down and up for renewal.
Yeah baby it was some sick stuff, sick like malaria and polio all wrapped up in one
I liked the modern design rooms in a very old and romantic setting. The restaurant- though we didn't use it- looked very inviting. The bar was excellent. The hotel personnel, even though discreet and reserved, went out of their way to be accommodating. The bathroom was extremely small, yet offered every possible comfort, so this is only a very minor complaint. There should have been extra pillows though.
Good parking area. Good breakfast. Had requested non smoking room but received smoking, not to bad though. No lift in building.
The hotel was very good indeed and extremely good value for money.
Very good value for money.
Lot of parking space, good welcoming (in English), also the room was quite big and very clean. Internet is too expensive at 6€ per hour.
Scenery inside and outside, peacefulness, atmosphere, closeness to nature and town at the same time
Friendly unique hotel, family run, away from the main town. 19 mins walk up a small hill. Food excellent value. Message good. Limited number of staff needed to do most jobs. A little more expensive than others in the Harz Mts but still good value and a unique, historial place.
Lovely atmosphere - very clean and an excellent Breakfast ! No Mini-Bar
Room excellent Shower rather cramped
good traditional hotel on the main square. Quiet rooms at the back. Free parking.
The town it was in
Design of the hotel is outstanding, personnel is skilled and very pleasant, breakfast was really good
liked it very much no
Excellent dinner (room service is available) and breakfest; Good location; Kindly stuff (although they cannot speak English fluently, but they did their best to help us for everything); lovely and clean room.
good location in center of the town. Nice rooms, which were clean. no
Cosy hotel, great location, good value for money. Great breakfast. Mainly German tourists which made a pleasant change. Finding the car-park was a bit on a nightmare - the town is beautiful but has a horrific one way system necessary to keep traffic out of the town
The hotelstaff was very friendly and helpful. The room was large and cosy. The surrounding nature is good for hiking. The beds were not very good. We both had problems with our back after sleeping in them.