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The staff were friendly and efficient. The wifi coverage was excellent. The bathroom was large and well laid out, although a soap receptacle in the shower would be useful. Details like clothes brush and shoe horn are always appreciated. Good copious breakfast with a superb view. Only niggles, everything was so well laid out. The ironing board was not very stable, but nothing else disturbed a comfortable stay. Laundry service needs tightening up - 24 hrs is a maximum and the taxi service - of the town rather than the hotel is unreliable, 5 minutes means a missed train.
The gym was very nice though it was a pity it came at an extra charge
ambience easy car parking pleasant staff no
Clean, efficient. Dinner and breakfast were a little expensive.
Hotel very clean. confort rooms. Staff service is too bad. need to ask to get something basic. was there with my kid: nothing ready for kids!
The room was clean and in good shape. The wc was separate from the bathroom, very convenient. Right next door to Holland Casino. At the time of our visit the parking lot was broken up. It was an unpleasant walk in bad weather to the front door.
the bathroom check out service and accessibility of the building
room design, bathroom, separate WC
New hotel in excellent condition, very helpful staff and good location - walking distance to good restaurants and museums. The beds were just too soft - no support at all - and we both had very sore backs after two nights there. It would be fine for us for short stays but we could never stay for long unless they have some beds that are a bit firmer. I am sure it would be fine for young people with good backs but we are both old with back problems.
Excellent accommodations. Luxurious. Excellent bargain for price.
Nice atmosphere, very central yet calm location, excellent service. I appreciated a lot as well the (free) WiFi - which is in fact an indispensable service for most travellers.
A new and well-designed hotel - quiet and relaxing ambience - interesting area - breakfast above average, though coffee was rather bland. Overall however, well worth a second visit. Parking rather unfortunate for the hotel, but the staff could hardly be more helpful about the two alternative solutions.
Loved our room with a little balcony. Spacious enough for luggage, bathroom had a nice large bath tub and the bed was very comfortable.
Comfortable hotel room and a kind and good staff
A modern friendly hotel situated conveniently in the heart of the old town.Friendly, helpful staff made the stay all the more enjoyable. Breakfast could have been better quality ie bacon dried out, muesli cereal was mostly dust and not worth eating. A little more effort on quality control would have made it good rather than OK.
Nice, clean and comfortable hotel. The staff is very helpfull and nice persons. The bathroom very nice and modern. The beds good.
Well presented food. Large comfortable double beds. a modern,clean hotel. but. The car parking is a great distance from the hotel, walking it in the rain cannot be fun and should be avoided. Many of the bedrooms rooms are not fitted with air conditioning. I would recommend with reservation.
proximity to the beach, the village and the boat. breakfast ++ . Swimmingpool indoor bad smell upstairs
Situated conveniently between Nes and the beach. They did not clean the rooms properly, no cleaning of sheets for 5 days etc. Breakfast was poor and not tasty.
Excellent location, close to the beach with good bike rental facilities and a nice breakfast buffet. We got a bigger room than booked. Staff was friendly. The pool was rather dirty. Water was not really clean and both tiles and ceiling need to be done up.There was trash on the balcony.
The swimming pool and the breakfast. The room was very basic. I expected a double bed, and instead found two uncomfortable single beds pushed together. During the night my partner moved towards me, in doing so the two beds moved apart and he fell in between the two beds. Not impressed!
The location, as a central point to visit Ameland, is very good. The local restaurants were excellent. The choice available on the hotel restaurant menu was very poor, so we ate out every evening. The room carpet was rather grubby,even when we arrived and spider webs on light fittings is not a good look! The apartment room was rather cold and felt damp, plus with no radiator in the bathroom, the towels didn't dry out before next use. We were forced to dry them in the hotel's drying machines for which we had to pay a nominal fee - very disappointing.
tranquility breakfast not very well organised: no welcoming by hotel staff, no tray's for cups/plates etc. staff suffers from the same shortcomings i presume
Geweldig hotel, goede ligging t.o.v. strand en Nes en zeer vriendelijk personeel. Warm water onder de douche was van korte duur. Niet geaarde spotjes in de badkamer.
nice and modern; good price/quality; good quality bikes; excellent breakfast reception desk not manned during evening
Very good, clean room, nice staff, beautiful island and wonderful beach
The breakfast lounge outside, on the backyard of the hotel, is very pleasent and quiet. The balcony outside the room had a beautiful view on the outskirts of the village. As as family travelling with a baby, the room was small and narrow, with not so much space for the guests stuff (no so big cabinets, nor drawers or commodes. Also, the frigo bar was missing, which we found a bit weird for a 4 star hotel, especially given we stayed in a "superior" double room
The staff was wonderful.
good location This was advertised as a palace ..our room was totally charmless!...We felt the hotel was not being very well attented to..also the parking was difficult..a walk and then an underground garage........
I booked a suite for EUR 100 - it's very good value for money! Very spacious suite in a real palace. Good breakfast with a relatelively small choice of quality food, good bread and nice selection of cheeses. The reception staff was slightly unfriendly and did not smile at all. However they were exceptionally efficient, helpful and fulfilled all requests withing adequate time.
the location the room
The location and ambiente
It was well-located. Athough we booked the living-room, we've got a different room (cheaper), but they also changed the price accordingly.
Confort I think internet access very expensive
The suite we had was comfortable and perfect for a family, although the restaurant was expensive both for dinner and breakfast and unsuitable for young children. The location was convenient and attractive. We had to search for someone to check us in and check us out and there were no staff available to give information..
Service Hotel needs to be redecorated-looks seedy.
Comfortable, quiet room. Friendly staff. A little expensive, especially breakfast.
The staff were cvery hospitable. When I checked in she called me my namebefore I told her. Restaurant staff was also kind.Room was clean and the roomrate was very affordable. The location of elevator was not clearly shown on the ground floor.
the rooms were clean and basic. the location was excellent. the staff were friendly and very helpful. We enjoyed the bar and restaurant very much. They were very relaxing areas to sit and enjoy time with family. We came for a wedding and had to coordinate many people from all over the world and the staff were very helpful. everything is within walking distance so it was a completely drive-less vacation. the hair dryer in the room was a bit weak.
A home from home ! I found the drain plug of the hand basin in the bathroom impossible to shut. I solved the problem by placing a glass upside down over the plug .
Very good staff, easy parking and pleasent rooms. Breakfast is too expensive.
Very friendly, helpful, and polite staff. There was a discrepancy between the website and the hotel over the price of garaging my car. It was resolved satisfactorily but could have been avoided.
Friendly hotel staff. I ordered with my dinner a bottle of red wine. The glass you get is ridiculous. It is a glass for a portwine, not for red wine. They should change that.
We were there for a wedding and ended up in the hotel bar late at night. The barman was very friendly and stayed open late especially for us! The rooms are nice, comfortable beds, nice shower, good location right opposite the train station. The parking garage costs and extra 8,50. Since you also have to pay 15 per person for the breakfast, I think the garage should be free.
Room was excellent, 4 available free computers/ internet available just off the lobby. Directly opposite the railway. very quiet room
The hotel was located close enough to the city centre. They charge the internet connectivity in the room. Free wifi was only available in the public space.
The staff was friendly, the room was clean, the breakfast was great. I could not have a hot shower when before going to bed, because they had a problem in the heating system. The problem is that no one had warn me about this problem, I discovered when I was ready to take a shower. When I checked out, I asked about a discount in the price, or no charging in the breakfast, but they refused. I thought very unkind of them, because I did not have a good sleep night without having a shower. In my opinion they should be more kind and apologyze with a real action, and not just with words.
The kind staff, the organisation - we got there passed midnight and everything was prepared-, the room and its bathroom.
The hotel is a hotel university (the staff are students from international hostellery management), the quality iss that of a high quality hotel for a budget price (you pay about three times less than could be expected by the standerd of the hotel).
The friendliness of the staff, the cleanliness and the fact that the staff (first and third-year students) were open to comments and constructive criticism. It is a training academy, and this must be taken in mind when booking! As it is a training academy, the restaurant was not open at the weekend - however the breakfast was fine and I would recommend Humphreys restaurant in the centre of Leeuwarden (€19.95 for three excellent courses!).
Students learn, train and run the hotel. Achieved 4 star rating. Friendly Reception staff. Hefty walk to room. No vending machines. No facilities for guests. No breakfast included in price.
Good and hospitality service.
The staff is friendly and quick in problem solving situations. The hotel is very well designed and confortable I think the cleaning of the room, and the bathroom particularly, was non appropriate for a four star hotel.
This is a hotel school. Everything about the hotel is as you would wish it to be - and also as you would hope it could be in the "real" world. Better signage from reception to the hotel section.
The hotel run by students is a very good quality price relation, but the students still have to improve some small things, you easily pardon them since they are extremely friendly and motivated. when I received a phone call, they asked the person what was the subject of the call, a well known practice in a company when a secretary answers the phone, but not done in a hotel.
hotel tres calme, service excellent
in the center of the town
Value for money
The kindness of the staff was good en their information about the facilities of the island was complete. Nice to gain information.Further the hotel is situated in a nice village on a beautiful island where you can enjoy yourself with bicycling, walking and going to the beach! A short stay feels like al real holiday.
Nice hotel;nice people
Beautiful lounge. Only possibility to have breakfast; no restaurant for dinner.
Room was clean, tidy and large enough. Personnel polite, helpful and friendly no
Great location, friendly staff, nice and clean rooms
Perfect location in the center of NES
Free wifi, location, friendly staff, good breakfast
The location is perfect, the bike rental at the hotel was convenient and provided good quality bicycles. Was not aware ahead of time that the reception closes at 9. Luckily, we checked in before this, but it could have been problematic.
Very friendly and clean hotel.
The hotel staff were very friendly and efficient. The hotel was spotless. The breakfast was very good with a choice of cereal, various rolls and bread, cold meats, cheese or you could cook your own bacon and fried eggs. You could hire bikes at a very reasonable cost from the hotel. The walk in shower was very good.
Very good breakfast, nice balcony.
meeting friends Cor and Hennie Gransbergen and enjoying the landscape from the saddle of a bicycle and Cor's Suzuki NO !!!!!
Excellent value for the money, nice and helpful staff. Relaxed atmosfere. Check out at 10 is a little early
Clean, quiet and tidy with a fantastic breakfast
The bus from the ferry stops at the hotel.The hotel is locaated within walking or a bike hop from the village and the beach. Having bikes available for hire at the hotel is an asset. The breakfast is of a high standard and delicious. The staff contribute to the relaxeing athmosphere.
The Bar Restaurant and staff NA
Great spacious rooms and we loved the jacuzzi. The restaurant also surprised us pleasantly: quality food in a beautiful restaurant. The beach is not within walking distance of the hotel. You really need a bicycle (or car) to get around.
Its a very hotel in a quiet Area. The staff is very vriendly and helpfull. The restaurant is excellent.
very nice location. friendly staff the early checkout.
the room was big and very comfortable, all the food was great the beds where too soft and separated
Breakfast basket Wanted to charge for coffee, but gave a refund when we didn't use it all.
Over all is good. Staff is excellent. Nice breakfast basket. Good tex-mex restaurant. Location is perfect. Real double-bed rather than putting 2 twin-beds together would be most appreciated.
We enjoyed the breakfast and the privacy. The restaurant next door was handy for the first evening after our long journey. The room was nice and warm. We didnt like the fact that there was a coffee maker but no coffee, my husband had to buy some at the desk. A bottle of water for the night would be nice. Also we could hear the neigbours making noises all the time. Doors banging etc.Even though the hotel was nearly empty!
The staff were very friendly and helpful. The room itself was nice, comfortable and clean. Breakfast was especially good and brought to your door every morning. The coffee machine was a Nespresso, very nice touch! We were in room 13, which unfortunately was over the restaurant. We booked this room specifically for the terrace. However, because of the smells from the kitchen (a Mexican restaurant) we never used the terrace. Also, the exhaust pipe was just next to our bedroom window so we couldn't open that at night due to the fumes. Very disappointing when everything else about the place was very nice.
Upon arrival our room was upgraded and the hospitality was very good, had our diner in the restaurant which was also very good. We didn't have breakfast in the hotel. The bedlinnen was too hot for the season and no real summertime bedlinnen was available in the room.
Room was very clean and the staff were friendly The new mattresses in our room were of the soft type, we prefer hard mattresses
To be in the centre of the city
We thoroughly enjoyed our stay at the hotel. We loved the history of the whole town and also the proximity to superb countryside, cycling, walking. The hotel itself had a friendly atmosphere, the room was beautiful, staff very friendly and the central location allowed us to discover the town in the evening.
Very pleasant staff; nice comfortable room; good ambience; good position in the town; very good restaurant
The 2 night package was good value but if I had been staying only one night the hotel was not good value for money The rooms were not luxurious - although it had a sitting room the space was cramped and dark - perhaps redecoration in a more vibrant colour might do the trick. The ventilation was poor (in an attic room) and the bathroom was average -
The staff was always very helpfull and willing to go the extra mile The couch and bed was a uncomfortable as it seem to be worn out
The hotel is located in the heart of Dokkum, which is a very picturesque and cute village. The staff was very helpful and the facilities clean and nice. Just 15 minutes drive from Howlred, where we caught the ferry to Ameland. The room was a bit outdated in terms of furniture and decor.
Large, quiet room and very good food; centrally located in a very attractive samll town with interesting historical sites and countryside around. One way system made it hard to find; I struggled with Dutch website entry when trying to find directions to it.
appearance and comfort of the room choice on the menu
Fairly central to the town, good restaurants and close to beach, Nice clean rooms. Current building works were a little disruptive
I liked the intimacy of the hotel. It was a basic hotel with friendly personnel. It must be stated that eventhough it was not a budget hotel, no extra frills were available.
We had a large, comfortable room with good beds. Looked as recently redecorated. Good breakfast too. You can rent bycicles at the hotel, convenient. No complaints, good value for money. Friendly staff.
It is a very clean hotel we had a spacious room and the location was excellent, right between the village of Nes and the beach. Staff was nice and helpful. No double bed.
Very quite and clean. Not far from beach, with a useful bike rental service.
Large comfortable well equipped rooms, pleasant staff and good food. Free car parking on site!
It was very comfortable and clean. We had a meal in the restaurant and we enquired if they served smaller portions because 2 of our party couldn't eat a full meal. The hotel staff agreed that they would serve a smaller portion, but they still charged the full price.
As staying in a suite we found it very good. I found it pleasant to have eye contact while bathing with my wife staying in the large bed. There was no door between the batroom and the bedroom.
nicely arranged and comfortable rooms, convenient and quiet location, excellent staff, very good brekfest served at flexible hours at guests' convenience (!), everything clean and fresh if there were hairdryer and mini bar in a room it would be just perfect
Good restaurant, also the breakfast was good.
The room was comfortable and provided space. We also enjoyed the two casino machines. Breakfast was great and had a variety of food. In the bathroom there is an opening above the window, which can be opened or closed. However you have to stand on the bath in order to do that, if even possible. As a result at night when the ligt was on in the bathroom musquitos and other flying animals were able to come in. My suggestion is to install a screen in the window opening for protection.
The clean and spacy room, the free parking The breakfast was poor and not royal as you expect from Van der Valk hotels, the rooms a bit noisy (showers of the neighbours), no elevator available, the suite we booked didn't had a jacuzzi as promissed but with a one person bubble bath, there is an open shower so you have to clean the whole bathroom afterwards
This was a good clean hotel, with very friendly staff. The rooms are basic, but well cleaned. The breakfast, included in the price, was a high standard. The Restaurant is of a very high standard and it was necessary to book in advance to secure a table since it seems that they have customers from far and wide.
The room (large!), the friendly staff, the breakfast.
Good location. Easy to find. Large room. Good selction for the breakfast. The entrance door to the room is quite thin and should be better sound isolated. If there is noise in the corridor it is heard directly inside the room.
Great Food Spa shut at 19:00
Nice staff, very good service. The restaurant only serves "surprise"menu, although excellent quality.
Location of hotel and surrounding area,very peaceful and country while close to the city No
Cold room and bathroom. Very poor breakfast, no fruit, basic bread, not resupplied (9.30 sunday). Seriously overpriced!
the setting and the building the waiter had promised us a particular table and did not make it happen not was there and explanation nor an apology
Staff was very friendly. When we asked to be moved to a room above the ground floor, they took care of it right away. The food at the restaurant was excellent. Very easy to get to and conveniently right off a main road. Set back enough that there is no traffic noise.
Good locations - had a restaurant attached
nice area no air conditioning, it was warm but in summer it probably would be unbearable..
Perfect service when we asked for change of room, however THE new room also smelled and was fulltime of mosquitos
very friendly staff,excellent breakfast.
Well the most convincing thing they served me in my room despite of the fact they dont offer room service and that was overwhelming. The staff is absolutely refine and descent Water was yellow, reflection of this color is everywhere in the bathroom, room was very small
Very convenient for the City Centre, budget priced hotel. Although near to the main road noise was not too intrusive. Restaurant and Bar opening hours.
The staff were helpful and spoke good english. The room was clean and comfortable and it was easy to park. The lighting in the room could have been brighter
Standard Campanile - cheap but reasonable rooms - good meal in the hotel after a long bike ride was very welcome - the brocolli soup was especially good
no lift stairecase to havy on elderly people
The beautiful room and sitting area. Nothing
Excellent experience all around. Super luxury room at a great rate. Excellent breakfast. Free tea and coffee throughout the day. This is a brand new hotel. I suspect it will go up in price so use it while you can :-) WiFi does not reach all rooms.
A great, cosy family hotel, everything you need for a few nights stay on Ameland. Lovely living room with books, games and an open fire. Coffee and tea available at all times which is very nice. I would certainly stay here again.
Very friendly staff. Every room has it's own design. It is brand new. The bed is simply great, a real two persons bed instead of two beds next to each other, passing as a double. The internet connection was not really stable and in some parts of the hotel simply not available. Although it is a silent and relaxed hotel you sometimes really hear your neighbours (thin walls, doors I guess)
The receptionist was especially welcoming and helpful. There could have been a better array of foods for breakfast, and some provision of shampoo etc in the bathroom. Otherwise all very good.
we enjoyed the quieteness of the place and the room mezzanine area for the kids. situation of hotel in the middle of the island is optimal for a bike visit and makes pedestrian access feasible from the harbor.
Very well situated near the village of Nes.You receive a free lunch basket for noon. This is very helpful as most people go biking on the Island and there are not a lot of shops around. Excellent breakfast. Breakfast service starts a bit late (8.30)
The room is clean and comfortable. Renting bicycle is convenient. Breakfast is good, too. A little expensive.
Excellent breakfast, very helpful staff, nice central Friesland location, good restaurant, highly recommended! No screen in the shower, so the water went everywhere.
Nice location in the friesland countryside. Shower had no door or curtain and water goes everywhere. Breakfast not until 830! Overpriced dinners and rooms for that area.
Staff wer very kind and good food.
Lovely very well renovated old farm. Perfect welcome, very friendly, very nice atmosphere, excellent food(do not forget to book for restaurant too). Apart from the usual Dutch stairs, you can not open windows but it is nicely compensated by air circulation system and it is better to avoid mosquitoes...