Overview

Hotel Baseler Hof

Esplanade 11, 20354 Hamburg, Hamburg, Germany
+49 40 359 060

$94+

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Rates

Overall guest ratings

8.5/10 Excellent
Based on 2,886 reviews
See all reviews

Review highlights

  • 9.4
  • 9.1
  • 8.9
  • 4.6

Good to know

  • Great reception
  • Professional service
  • Friendly service

Nearby

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    About

    With a stay at Hotel Baseler Hof, you'll be centrally located in Hamburg, steps from Casino Esplanade and minutes from Hamburg State Opera. This 4-star hotel is within close proximity of Gansemarkt and Planten un Blomen.

    Rooms

    Make yourself at home in one of the 167 guestrooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Don't miss out on recreational opportunities including a sauna and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hamburg? This hotel has 5315 square feet (494 square meters) of space consisting of conference space and meeting rooms.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Facilities for Disabled Guests
    • Laundry facilities
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Steam room
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 2,886 reviews
    • 9.4 "World class service."
    • 9.1 "Terrific location."
    • 8.9 "Food is delicious."
    • 8.3 "Breakfast is good."
    • 6.4 "Vibe was decent."
    • 4.6 "Rooms are not good."
    • 3.9 "Internet is poor."
    • 3.5 "Not very comfortable."
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    Overall Rating

    8.5 Excellent
    Based on 1,356 reviews
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.6 "Near to public transport, according to 96%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "Food is to die for."
    • 7.7 "Good breakfast."
    • 6.3 "Vibe was decent."
    • 4.5 "Rooms are not good."
      2.3 "77% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      4.1 "59% complained about the bathroom."
      4.2 "58% found problems with the furniture."
      2.4 "For 76%, the rooms looked old."
      2.0 "80% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
      3.6 "64% were unhappy with the view."
      2.8 "72% thought they were poorly maintained."
      2.1 "79% had problems with the shower."
    • 3.7 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 3.4 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      2.0 "80% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
    View all review categories

    Overall Rating

    8.7 Excellent
    Based on 461 reviews
    • 9.5 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 9.1 "Food is to die for."
      9.4 "Yummy desserts, said 94%."
    • 8.9 "Location is great."
    • 8.6 "Breakfast is good."
    • 5.2 "Rooms are ok."
    • 3.8 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      2.6 "74% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      0.6 "Air conditioning was criticized by 94%."
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    Overall Rating

    8.6 Excellent
    Based on 230 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 9.1 "Terrific location."
    • 8.9 "Food is delicious."
    • 8.5 "Breakfast is good."
    • 8.2 "Generally very clean."
      8.0 "80% said rooms were clean."
      9.2 "92% thought it was clean."
    • 4.9 "Rooms are not good."
      2.2 "78% said rooms were small."
      3.1 "69% complained about the bathroom."
      2.6 "74% thought they were poorly maintained."
    • 3.7 "Not very comfortable."
      2.2 "78% said rooms were small."
    • 3.3 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.3 Excellent
    Based on 836 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      9.0 "90% said the reception staff was great."
    • 9.0 "Terrific location."
      7.2 "Easily accessible by car, said 72%."
      10.0 "City centre within easy reach, said 100%."
      9.8 "Near to public transport, according to 98%."
    • 8.7 "Food is delicious."
      7.5 "75% loved the menu selection."
      9.3 "Yummy desserts, said 93%."
    • 8.2 "Breakfast is good."
    • 5.9 "Vibe was decent."
    • 4.5 "Rooms are not good."
      2.3 "77% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      3.0 "70% complained about the bathroom."
      1.6 "For 84%, the rooms looked old."
      2.2 "78% thought they were poorly maintained."
      1.3 "87% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
    • 4.1 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 4.0 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      1.3 "87% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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