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Excellent. Very new and clean. Good position. Rooms a little bit small. Caos during breakfast.
The hotel is brand new and is very well done. You cannot be the price and the café latte is fantastic. I fear that because of the great price, in a few months the hotel will be torn and tattered
the location is really good - cl;ose to the historical city center (10 minutes walk), to the Reeperban (10 minutes walk), to the Winter Dom (the same). the enarest underground station is very close. The room is not big but new, light and very comfortable.
veryu good location. good breakfast and value of money
new, tidy, good design, comfortable bed, liitle bit small for two but perfect for one Breakfast was ok, but not big choise. The problem is that it is too much people during th rush hours and it was not easy to find a place to seat, queues for coffee, etc
receptions so frindly and helpfull , decoration very nice loved it they cleaned my room without changing the bed sheets for 3 days same even the tawel just first day changed.need at least catel for hot water in the rooms.
Good breakfast. Tasty food and great view from restaurant and bars. Smallest Carpaccio I’ve every time eat.
Staff in restaurant were very welcoming despite the fact we were delayed en route and only arrived as the restaurant was due to close. Wonderful dinner and extensive breakfast in dining room with wonderful view. Our booking was for a room in the historic part of the hotel. We were 'upgraded' to a newer separate part of the hotel which was in fact disappointing as it lacked any charm and the air conditioning was not very effective.
The position near the water was great. nice friendly beer bar. Room was small for the price, and there was repairs being carried out
Nearnes to transportation . All of them, including interesting areas in the sourounding. At the begining It wass dificult to find the address, as It has no visible announcement. I came in walking from the Train station near by. and pass by with not notithing it. The internall access to the room wass measleading, both ways, to go to the room or to leave it, out of the building. They should be improved .
Nice location overlooking the harbour and its activities, convenient for S and U bahn and walks on waterfront and St. Pauli. Plesant quiet location and nice decor (semi maritime romantic). the room Captains class was very spacious and comfortable Coffee/tea in the room, or access to a less exclusive coffe shop.
Location. Breakfastbuffet no value for money.
Hotel has very convenient direct connection with airport by using S1 Bahn. City round tour stop as well as river tour are close to hotel. I will appreciate if breakfast will be included in room price.
Pleasant historic hotel with new tower room if you prefer modern feel.Next to rail or metro link so can be at town hall sq in 10min.Also city circular tour bus and harbour cruise tour are 5 mins walk down some steep steps.Only 25euro taxi and 30min to airport.Can get train too. If you like to sleep with the window open then you will need the hotel supplied ear plugs! There is quite a bit of road rail harbour noise but that is the trade off for such a good location.The closed windows are triple glazed so it's quiet enough when closed.Would happily stay again.
It was very quiet with good heating (in a rainy, cold period). Free internet was an attraction though having to renew your ticket every 2 days was a bit annoying. And it was very convenient to transportation and the waterfront.
Very good value and good location
Talented and friendly staff; excellent rooms
great room, very cosy restaurant menu could give more choice
Peace, quiet and cleanliness.
Beautiful hotel in a wonderful location, very helpful and friendly staff.
freindly and helpful staff.good atmosphere.within walking distance of everything you would like to see during your stay in hamburg.
Acceptable room with small kitchen facilities - possible to self cater for breakfast. Bit distant from centre of city. Local underground line closed for upgrade meaning reasonably long walks to points of interest.
Friendly staff, excellent sauna / spa area
Facilities for my 15 month boy. 15 mins by car to the zoo
Large room and bathroom, central location, friendly staff
The hotel was pretty luxurious with large rooms. The location was good -pretty close to the harbor. Expensive internet access.
beautifully designed rooms and perfected located to visit Speicherstadt Nothing
Location and architecture are just perfect: Central St. Pauli, spacious and modern rooms with a great view. The staff and service personnel are accustomed to dealing with long term guests, and have become sloppy and neglectful on their job from the perspective of a weekend traveller - kitchenette was 'day-to-day clean' but not 'guest changed' clean, lights on the upper floor of the maisonette did not work. Also the room has no printed manual (it is online in the hotel tv) and the tv was not turned on, so it took us some time to figure everything out. All in all it worked out ok, but disappointed as a four-star location.
Nice staff and nice room Sauna is a little small.
Friendly service, good location (in the heart of the Portuguese quarter) and very nice room (Suite). A little loud was the bar below my room (on Saturday evening)
Hotel has very good location to see the city. I stayed at Grand Suite number and it was perfect for family with very small child. The fact that this hotel has no restaurant is not a problem as there are several good places within 100 m distance
Good location. Need to pay for internet.
Excellent hotel to stay for viewing Hamburg and relax. All places of interest are within 15 minutes walking distance. We stayd there twice during 10 days and it was perfect palce to stay! Wireless internet is not available in whole hotel, but cable internet is available in each room.
Great Hotel and very good value for money, fantastic location, the overall cleanliness is commendable, rooms are huge and very well equipped.
nice room to explore the city and spend some time in the apartment as well. on saturday evening the street was quite rowdy
best location in hamburg, large rooms, many portugese and spanish restaurants on the same street
location, cleaning and comfortable
Easy access to the city and port area. Pleasant and helpful staff. The public areas of the hotel were good. Did not like shared male/female bathroom facilities. Would prefer separate facilities for males and females.
Very nice staff, indeed. Well located within the harbour and not faraway from the center (10 min walking) and nightlife - st. Pauli. Good proximity with U-bahn. Very clean. The "roomservice" in the mornigs were a bit loud, however.
This is the best value - and one of the best overall - hotel that I stayed in all summer: friendly/helpful staff, good location, large /comfortable room, free internet.
Had to make this reservation due to the location of this hotel becuase our original reservation with another facility was cancelled in error, for one night it was Okay... The room was small and very noisy...kids running and yelling rampant in the street and construction going on in a near by hotel site. The price was way too high for what you got, I paid 30 Euros more around the corner for a full sized kitchen, large room in a, 4 star hotel Definately a two star joint...
Location,room,coisy hotel,staff,conction with public transport
good location small rooms, internet out of order, small & old fashioned elevator start/stop from second floor
The neatness of the whole place.The location as well for easy trip to the city.
The location was excellent near alot of lovely restaurants and a stones throw from the harbour. Staff very friendly too! Excellent value for money.
Breakfast to expensive for a 3 star hotel