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receptions so frindly and helpfull , decoration very nice loved it they cleaned my room without changing the bed sheets for 3 days same even the tawel just first day changed.need at least catel for hot water in the rooms.
Excellent. Very new and clean. Good position. Rooms a little bit small. Caos during breakfast.
veryu good location. good breakfast and value of money
new, tidy, good design, comfortable bed, liitle bit small for two but perfect for one Breakfast was ok, but not big choise. The problem is that it is too much people during th rush hours and it was not easy to find a place to seat, queues for coffee, etc
The hotel is brand new and is very well done. You cannot be the price and the café latte is fantastic. I fear that because of the great price, in a few months the hotel will be torn and tattered
the location is really good - cl;ose to the historical city center (10 minutes walk), to the Reeperban (10 minutes walk), to the Winter Dom (the same). the enarest underground station is very close. The room is not big but new, light and very comfortable.
It was very quiet with good heating (in a rainy, cold period). Free internet was an attraction though having to renew your ticket every 2 days was a bit annoying. And it was very convenient to transportation and the waterfront.
Location. Breakfastbuffet no value for money.
Very good value and good location
Good breakfast. Tasty food and great view from restaurant and bars. Smallest Carpaccio I’ve every time eat.
The position near the water was great. nice friendly beer bar. Room was small for the price, and there was repairs being carried out
Nice location overlooking the harbour and its activities, convenient for S and U bahn and walks on waterfront and St. Pauli. Plesant quiet location and nice decor (semi maritime romantic). the room Captains class was very spacious and comfortable Coffee/tea in the room, or access to a less exclusive coffe shop.
Hotel has very convenient direct connection with airport by using S1 Bahn. City round tour stop as well as river tour are close to hotel. I will appreciate if breakfast will be included in room price.
Pleasant historic hotel with new tower room if you prefer modern feel.Next to rail or metro link so can be at town hall sq in 10min.Also city circular tour bus and harbour cruise tour are 5 mins walk down some steep steps.Only 25euro taxi and 30min to airport.Can get train too. If you like to sleep with the window open then you will need the hotel supplied ear plugs! There is quite a bit of road rail harbour noise but that is the trade off for such a good location.The closed windows are triple glazed so it's quiet enough when closed.Would happily stay again.
Nearnes to transportation . All of them, including interesting areas in the sourounding. At the begining It wass dificult to find the address, as It has no visible announcement. I came in walking from the Train station near by. and pass by with not notithing it. The internall access to the room wass measleading, both ways, to go to the room or to leave it, out of the building. They should be improved .
Staff in restaurant were very welcoming despite the fact we were delayed en route and only arrived as the restaurant was due to close. Wonderful dinner and extensive breakfast in dining room with wonderful view. Our booking was for a room in the historic part of the hotel. We were 'upgraded' to a newer separate part of the hotel which was in fact disappointing as it lacked any charm and the air conditioning was not very effective.
Modern hotel, near the harbour. Surroundings undergoing major (re-)development. Clean, fresh rooms with cool open plan bathroom. Good breakfast! Wireless reception in room really poor.
Good room, although a little compact. Toilet was clean but small No
beds to soft
the atmosphere and the comfort and cleanines of the room
The location, fairly central yet quiet street and close walking distance to the harbour and metro station.
the service was excellent, and the room was very comfortable. There was nothing which I would complain about.
Clean, modern and stylish. The shower unit is somewhat exposed to the rest of the twin room making us prudish brits need to stare out of the window or pay close attention to a book whilst the other showered
The hotel is brand new and beautifully decorated. We had a wonderful shower instead of the often very high and slippery European bathtub. I would have liked to have taken the shower home. While convenient to the tourist buses, it was quite far from any metro stop. Hamburg must have some of the worst public transportation in the world. We only saw two buses operating on the weekend. We really had to take taxis to get anywhere. A hotel near the central station would be more convenient to the central metro line, but we truly enjoyed the comfort of this lovely hotel.
Location and friendly staff
modern, clean, amazing room layout and design TV system slow, complicated, useless for me. Strange internet provider, 9.95 EUR per day for WLAN, should be included in the rate.
the size of the room was surprisingly good
All clean, all good
Friendly staff - Breakfast menue restricted for the price .
The size of the room and facilities such as kettle and microwave.
Big room (suite style), clean and attractive. Very good bathroom. Quiet hotel, although near busy street and area. The pillows provided were awful,since they are too soft. The internet in the lobby costs 5 euros for 15 minutes - something unaceptable nowadays and in hotels of this level.
The room was a great value because it had an additional sitting area. The location was perfect and had many restaurants and evening entertainment near it. The breakfast was too expensive. There was not enough front desk personnel in the morning hours when the front desk was busy with check outs.
A good hotel at a fair price.
Excellent location - spacious room - quiet - any extra is much too costy: Internat connection, room service, breakfast
The position and the comfort of the rooms. Very modern and up to date facilities. Breakfast was varied, fresh and delicious. Thoroughly enjoyed our stay and would recommend to others.
Clean, bright, friendly, comfortable and excellent location. A good choice.
Information Service and Non Smoking Rooms, fantastic! early check out, it could be 2pm
Perfect location, walking distance to the old city center
Good location close to city center. Room not very big but well equipped Due to its proximity to the red light distric the security access is very restrictive what is very boring. Parking is not dedicated to the hotel, you need to set your parking bill every day, boring if you have to do every morning. Internet is not free, you need to purchase a vouncher from reception, boring if you have to do every day!
room was ok for a double room and very clean poor breakfast but accetable
The room was immaculate and comfortable. I have stayed at Holiday Inn Express in the UK but this German one was a class above The only thing that would have improved my stay here would have been free wifi. Surely that should becstandard across all hotels?
What a great hotel. Very friendly and helpful staff. Reception staff very accommodating. Concierge gave excellent restaurant recommendation. Spacious, well designed rooms. Amazing bar/restaurant area. And a good location close to St Pauli U-bahn station and Reeperbahn. Highly recommended.
The lounges, the bar, the Dedon corner, the restaurant, the room
breakfast should be included in the price
Very good, very stylish and trendy
Lovely design. Spacious and beautifully designed clean rooms, lovely dining area and bar. Helpful & friendly staff.
the bed and the pilows
The design and spirit , difference of style variations poor ventilation in the front building
Amazing decor, fabulous food and a great spa. I loved every second of staying here.
Had a wonderful stay in hotel. I liked spaces and great design. Staff was very helpful, would definitely recommend it. That breakfast was extra.
Great design and interesting rooms. Great food. The hotel is not in the most scenic location in town.
Good position. Nice staff.
it is close to everything, good and worst places(i mean sex shops) but we are not disturbed in any way, location is good for to reach anywhere you want to go, it is up to you to choose the places you want to eat and enjoy, you can find everything together in walking distance
Noise from the techno club downstairs until 9am in the morning.
A friend of mine had recommended the hotel to me, but other than the location, I knew nothing of the hotel. I found it basic, clean, and very satisfactory. Even having a room overlooking the main street, the noise wasn't too overbearing
Location in middle of the town, very good No everything was fine
All very good none
Good food, very central and nice staff.
Location, environment, ambiance, athmosphere, cleaniness No parking facilities
Early check in Saund
Cheap to stay, decently clean Rooms had twin beds, smaller than hotel rooms in the US. We were charged for breakfast in the morning despite no one telling us there was a charge and 1 woman working the breakfast area telling us it was free when we asked her. The front desk refused to accept that anyone said that and laughed at us as if we were crazy, despite the fact that we asked the woman working in the breakfast area if it was free and she literally said yes. Other than that, no issues.
Nice hotel in many ways, just didn't like the fact that dogs can stay in the rooms.....it maybe a German thing? not sure...but worth staying in. There is no relaxing/seating area in the hotel to unwind.The rooms are very small but clean, not suitable for children.
Pleasant staff, excellant room and very good breakfast. Also quiet and central location
breakfast was good the "computer room" very uncomfortable
Liked the hotel. The staff was outstandingly friendly, the hotel had been recently renovated and was modern and freshly done. The breakfast room was inviting and lovely, and the breakfast offered each morning by a friendly staff was sizeable and good. It's a bit far from major metro stops. It's a hike from either the St. Pauli UBahn or the Reeperbahn SBahn. As well, the restaurants in the area are somewhat limited, and very local. The only negative was that the cable television in the room had plenty of channels, but all German. There was no offering in any other language.
Very friendly staff, excellent breakfast and good location on a quite street. Playground for children just next door. It would be good to have 2 chairs in the room.
The district is strange.
Everything! We were pleasantly surprised with generous breakfast items; tourist information available at the front desk; English speaking staff; problem in bathroom quickly rectified upon notification to hotel staff; great location. Great, loved everything!
Location was excellent, near ST.Pauli stadion. Rooms are a bit small so I would not take my family with me.
It was very close to the concert that we were attending. Nice service and we enjoyed our stay. Glad we booked a parking space in the garage - the street is very crowded and narrow ;o)
Friendly staff, close to reeperbahn but good distance away from it Rooms a little small
Excellent location, good overall facilities, friendly helpfull staff, excellent value. It would have been nice to have the Bar open a little later but it was ok as was
It a nice hotel, centrally located. The rooms are a bit old, but clean and confortable. Breakfast is great! I can recoomend this hotel and consider staying there again! Parking lot are limited, but public transportation is nearby!
near where I needed to be be and public transportation Room was too small and except for 4 hangers to hang a coat or jacket, there was absolutely no room to store your clothing (no cabinet, no drawers, nothing)
Good location, good break fast, tidy room. Small bed.
the single rooms are poor en small
It was very close til Reeperbahn I got a flat tire, but the staff was very helpfull
location, room works in progress, poor reception
great location nice staffI liked the personal parking garage....coool
The staff, especially Yan, were so nice and so helpful. I thought the breakfast was a bit expensive, especially if you were only having a coffee and some cereal
The location was perfect.
Buffet Breakfast Plastic Folding Door on Bathroom
Friendly and professional staff, good breakfast. Location (I hadn't realised it was on the Reeperbahn!)
Friendliness of staff
The staff was so lovely and the location was really comfortable to visit a lot of places in Hamburg Curtains haven´t got anything to protect guests against the sun light. The shower space was tiny and I´m only 1.56m.
Cleanliness of room, breakfast and free wi-fi A bit of unfriendly attitude of receptionist on the check - out day. The Red Light District begins just behind the hotel. Some dubious faces hanging around hotel vicinity.
Hotel well located near train stop, pretty quite even if it is in aminated area .
Warm vibe of the hotel and friendly staff The shower wasn't great
good value for money and excellent location close to underground and area i had to visit
Proximity to the city centre.
friendly staff, easy to find. breakfast wasnt worth 9 euros
Available parking No aircondition
The breakfast was vast but a little expensive - 9 Euros. The room was clean and comfortable and the hotel was in a very central location to public transport and the St. Pauli district which suits young travellers with cool cafes and bars. The internet in the foyer and wireless was not working for the first two days of my stay and staff didn't really seem bothered about it which was annoying as I needed it for work. They eventually fixed it after me hassling them repeatedly.
The staff on reception are helpful, friendly and speak english well. The hotel has a general warm feel about it, particularly in the lobby. My room and my friends room both stunk of cigarettes, even the duvet and pillows stunk, yuk.. not nice. This meant that despite my best efforts to keep the room warm the maid had to open the window every morning and leave open.
The location was ok Too expensive, room too small, no tea or coffee making facilities in the room.
The walls in room 103 needed repair and painting.
room was a bit shabby for the price they had no dedicated non smoking rooms
everything i needed was available location is so so
Location was very good. Walking distance to the reeperbahn. Very good for clubbers. Good for 1-2 nights stays. The price i had was very good. (59 Euro/night) Check-out at 10:30 am in the morning was really unique and not comfortable. Bathroom was really small.
The staff were very friendly, layed back and helpful, the room was very clean. this is awesome budget hotel and is more like a 2 star. Rooms did not have a safe.
Excellent location for young people who want to go out at night at the Reeperbahn. Cheap and not far from the city center, so it's ok for back-packers too. Cover the windows a bit more more, too much light in the morning. If you went out at the Reeperbahn clubs, the few hours you can get to sleep are in the morning:) Everything else was fine.
staff were friendly, room was clean and despite its location it was quiet.
It is on the Reeperbahn, so great for night life in Hamburg. The staff allowed us to book in at 11.30am, which was very helpful. It was very noisy at night - not an issue for us and it was obvious when booking that it would be, but definitely not good for families etc
Rooms were clean and had a shower. Ideal for Stag do's. Teyn
Central location Stained carpets, basic facilities, smelt horrible, no rubbish bins, shower leaked, no fire escape, etc etc!
Very short walk downtown. Close to reeperbahn without being stuck in the action Rooms were small, not bad for the value
Friendly personal, very good located Sometimes a little bit loud outside - but ok for this location (Reeperbahn)
I liked its location and friendly staff Room wasn't cleaned during the stay.