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Pleasant and good service No
Helpful and efficient staff, cleanliness of room, excellent breakfast with wide selection. Restaurant only offered very limited choice on Sundays, however I am unused to travelling in Germany and this may be the normal occurence.
Hotel is small and family run. Relaxing and ideal for a get away from it all few days. Service was a bit slow for business people, but probably fine for those wanting to relax. Only a shower, no bath. A bit over priced.
Local people's friendliness. Finding the place
A newly opened hotel (July 2010) which did not seem to be even quite finished when we visited. Modern rooms with design furniture. Beautiful cornfield view at least from our window, partial view to the Nordostsee Kanal. At least a shaving mirror in the bathroom would be nice since the lights seem to be a bit dim. No WiFi in the rooms. The staff lacking some professional touch which might improve as the months pass by.
i enjoyed a lot the location, staff and all the environment!!!
very quiet location difficult access to the room no help with the luggage
Excellent area in the summer for going jogging in the evenings. The free connection to the internet is very important to business travellers.
Beautifull location, very quiet and landly area.
The hotel is really quiet because of the location. This makes it a good place to relax and unwind in the evenings. The free internet connection is very useful and I wish other hotels would follow their example. Hotel restuarant / bar is closed on Tuesday. You have to go to one of the local towns which requires the use of a car.
Nice and peaceful location. Rooms, corridors and facilities looked dated. Hotel levied surcharge on payment made by credit card.
Leaving the hotel. The hotel closed the restaurant on the second night of my stay, so there was no food or beverages available. The hotel did not state that there was no smoking anywhere inside the hotel; had I known this, I would have stayed in a different hotel. I asked for a certain type of wine and was brought a different kind. I asked for salt and was given pepper.
Dinner, excellent atmosfere, beautiful surroundings
Very nice and quiet. Great place to relax.
We enjoyed our stay at Karten's. The breakfasts were wonderful, the entire property was immaculatly taken care of. The rooms very clean & comfortable. The staff was accommodating and they are easily accessable on the main road thru town. We will stay there again and would encourage anyone traveling close by the area to spend their nights at this establishment. Thank you for the memories!
Friendly and flexible staff. Good brakfast.
The service was wonderful. I had gone there to see if I could find out about my family. The proprieter was most helpful. The food was excellent. Sleeping arrangement was very good. No
The staff was friendly, gracious and helpful. We are most appreciative. None.
Spacy rooms. Good access for cars
Staff were very helpful, and friendly. The room was very large- excellent value for a family of four. The food was excellent too- very tasty evening meal and breakfast :-)
The staff was flexibel enough to accomplish our requests with our 2 little kids.There was 1 little misunderstanding: there was no extra bed; although we had asked for in our booking. (Triple room + extra bed)
Room was available at short notice, and it was fairly quiet. Room smelt of smoke even though we specifically requested non-smoker. Breakfast was just ok.
Der var en rolig og afslappet atmosfære på hotellet. Personalet var venlige og ikke anmasende. Alt i alt et udmærket ophold. nej
The Family staff were great.Helped in all my disabilities.Great place. no
It was a clean, neat, and comfortable two star hotel (which is O.K.). however, it had an almost 4 star price, so did not represent value for money. Also, the dog barked and growled at customers. Not a great way of impressing guests!
the girl at the front desk spoke very good english. All the staff was very service minded, and they even allowed me to bring my bicycle to my room, and once they discovered that it was too big, they offered me a garage, but I was too tired to unlock it and move it again. I was looking for Kohlmarkt 37-39, but it is also known as 38? The street seems to have both even and uneven numbers in both sides of the street, was confusing.
Very friendly staff. Well priced varied restaurant menu. Good buffet breakfast. No tea making facilities in the room
Restaurant food was very good. Internet is good. Breakfast is rather poor. In general lines is rather expensive for the quality.
It was a quiet place with parking and the heating was good. Also the breakfast was good.