Overview

Chaptel Hotel

No 57 Changsheng Road, Hangzhou 310006, China
+86 571 8788 2999

$392+

Overall guest ratings

9.4/10 Excellent
Based on 330 reviews

Review highlights

  • 9.3
  • 9.2
  • 9.1
  • 8.5

Good to know

  • Comfortable beds
  • Professional service
  • Great valet service
  • Great desserts & fruits

Nearby

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    About

    Chaptel Hotel puts you within a 10-minute drive of West Lake and features an airport shuttle (available on request). Freebies like WiFi, valet parking, and wired Internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. Rooms at this luxurious hotel get the details right with free minibar items, premium bedding, and rainfall showerheads.

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Car rental
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for Disabled Guests
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    Reviews

    Guest reviews

    Overall Rating

    9.4 Excellent
    Based on 330 reviews
    • 9.3 "Terrific location."
      8.6 "Easily accessible by car, said 86%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 9.2 "Food is to die for."
      9.7 "Yummy desserts, said 97%."
    • 9.1 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.4 "94% thought the hotel was luxurious."
    • 8.5 "Great service."
      9.0 "90% thought the service was very professional."
      9.5 "95% found the staff to be very friendly."
      9.7 "97% were impressed by the valet service."
      9.0 "90% found the restaurant service to be one of the best."
    • 8.1 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
      8.6 "86% said the beds were comfortable."
      10.0 "100% liked the big bathroom."

    Overall Rating

    9.3 Excellent
    Based on 118 reviews
    • 9.4 "Food is to die for."
    • 9.4 "Terrific location."
    • 9.3 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 8.3 "Great service."
      9.2 "92% thought the service was very professional."
      9.4 "94% found the staff to be very friendly."
    • 7.8 "High comfort."
      8.3 "83% said the beds were comfortable."

    Overall Rating

    9.4 Excellent
    Based on 158 reviews
    • 9.3 "Food is to die for."
      9.7 "Yummy desserts, said 97%."
    • 9.3 "Terrific location."
    • 8.9 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
    • 8.7 "Great service."
      9.1 "91% thought the service was very professional."
      9.7 "97% were impressed by the valet service."
      9.6 "96% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 6.8 "Average value."

    Overall Rating

    9.5 Excellent
    Based on 52 reviews
    • 9.4 "Food is to die for."
    • 9.4 "Terrific location."
    • 9.3 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 8.8 "Great service."
    • 8.3 "Comfort level is high."
    • 6.5 "Average value."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Comfortable beds"
    "Professional service"
    "Great valet service"
    "Great desserts & fruits"
    data provided by TrustYou

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