Overview

Flower Inn - West Lake

No 20 Santai Yunshe, Hangzhou 310007, China
+86 571 2897 8333

$27+

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Rates

Overall guest ratings

8.0/10 Good
Based on 1,115 reviews
See all reviews

Review highlights

  • 7.4
  • 7.2
  • 3.5
  • 3.4

Good to know

  • Very quiet
  • Pleasant hotel grounds

Nearby

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    About

    With a stay at Flower Inn - West Lake in Hangzhou (West Lake), you'll be close to Huangang Garden and West Lake. This hotel is within close proximity of Viewing Fish at Flower Harbor and Prince Bay Park.

    Rooms

    Make yourself at home in one of the 83 air-conditioned rooms featuring LCD televisions. Complimentary high-speed (wired) Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and blackout drapes/curtains.

    Rec, Spa, Premium Amenities

    Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided.

    Business, Other Amenities

    Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk.

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    Amenities

    • Free Wi-Fi
    • Business center
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Bar/Lounge
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 1,115 reviews
    • 7.4 "Good service."
    • 7.2 "Good location."
    • 6.3 "Average value."
    • 6.2 "Vibe was decent."
    • 5.7 "Average cleanliness."
    • 3.5 "Rooms are not good."
    • 3.4 "Not very comfortable."
    • 2.5 "Awful breakfast."
    • 1.2 "Disappointing internet connection."
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    Overall Rating

    7.5 Good
    Based on 301 reviews
    • 7.7 "Good service."
    • 7.2 "Good amenities."
      9.2 "92% found the grounds to be nice."
    • 7.1 "Good location."
    • 6.9 "Food is average."
    • 6.1 "Average value."
    • 5.3 "Average cleanliness."
    • 3.4 "Not very comfortable."
      1.0 "90% said rooms were small."
    • 3.2 "Awful rooms."
      1.0 "90% said rooms were small."
      2.4 "76% complained about the bathroom."
      4.9 "51% said rooms were dirty."
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    Overall Rating

    7.8 Good
    Based on 590 reviews
    • 7.5 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 7.3 "Good amenities."
      9.4 "94% found the grounds to be nice."
    • 6.9 "Location is acceptable."
    • 6.2 "Vibe was decent."
    • 6.0 "Average value."
    • 5.8 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 3.5 "Rooms are not good."
      0.9 "91% said rooms were small."
      1.7 "83% complained about the bathroom."
      3.3 "67% didn't like the uncomfortable beds."
      2.8 "72% criticized the small bathroom."
    • 3.3 "Not very comfortable."
      0.9 "91% said rooms were small."
      3.3 "67% didn't like the uncomfortable beds."
      2.8 "72% criticized the small bathroom."
    • 2.4 "Awful breakfast."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 89 reviews
    • 7.6 "Good amenities."
      9.3 "93% found the grounds to be nice."
    • 7.3 "Good location."
    • 7.2 "Good service."
    • 6.7 "Average value."
    • 6.4 "Vibe was decent."
    • 3.4 "Rooms are not good."
      1.1 "89% said rooms were small."
    • 3.2 "Quite uncomfortable."
      1.1 "89% said rooms were small."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 133 reviews
    • 7.7 "Good amenities."
      9.4 "94% found the grounds to be nice."
    • 7.3 "Good service."
      7.4 "74% said the reception staff was great."
      9.1 "91% found the staff to be very friendly."
    • 7.0 "Good location."
    • 6.6 "Average value."
    • 3.6 "Rooms are not good."
      1.0 "90% said rooms were small."
      1.7 "83% complained about the bathroom."
    • 3.2 "Quite uncomfortable."
      1.0 "90% said rooms were small."
    Good to know
    "Very quiet"
    "Pleasant hotel grounds"
    data provided by TrustYou

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