Overview

Hangzhou Xinkaiyuan Hotel

No142 Jiefang Rd, Hangzhou 310000, China
+86 571 8702 2222

$63+

Overall guest ratings

8.7/10 Excellent
Based on 1,373 reviews

Review highlights

  • 9.2
  • 8.8
  • 4.7
  • 4.7

Good to know

  • Friendly atmosphere
  • Good accessibility by car

Nearby

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    About

    The Xinkaiyuan Hotel (Xinkaiyuan Dajiudian) is located at Hangzhou’s busiest business center. It is within ten minutes’ walk from the beautiful West Lake. Guests arriving from Hangzhou Railway Station can be seen to the hotel in just ten minutes by taxi. The hotel offers well-appointed guestrooms of various types. All rooms are nicely decorated and equipped with modern facilities. For dining there are both Chinese and Western restaurants.

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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 1,373 reviews
    • 9.2 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      8.6 "86% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Food is delicious."
      10.0 "100% were happy with the price."
    • 6.3 "Breakfast is mediocre."
    • 5.5 "Service is ok."
      5.9 "Only 59% thought the service was professional."
      5.0 "Housekeeping was ok, according to 50%."
    • 4.7 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 4.7 "Rooms are not good."
      3.9 "61% said rooms were small."
      3.4 "66% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
      1.5 "Air conditioning was criticized by 85%."
      1.1 "89% had problems with the shower."
      1.7 "83% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
    • 4.0 "Not very comfortable."
      3.9 "61% said rooms were small."
      3.7 "63% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
    • 0.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall Rating

    8.6 Excellent
    Based on 109 reviews
    • 9.1 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
    • 8.8 "Food is delicious."
    • 6.9 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.0 "Breakfast is mediocre."
    • 5.8 "Service is ok."
    • 4.7 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
    • 4.5 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 4.2 "Not very comfortable."
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    Overall Rating

    8.7 Excellent
    Based on 494 reviews
    • 9.2 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
    • 8.6 "Food is delicious."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Service is ok."
      6.0 "Only 60% thought the service was professional."
    • 4.6 "Rooms are not good."
      3.7 "63% said rooms were small."
      3.5 "65% complained about the bathroom."
      0.6 "For 94%, the rooms looked old."
    • 4.0 "Not very comfortable."
      3.7 "63% said rooms were small."
      3.5 "65% thought it was too noisy."
    • 4.0 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
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    Overall Rating

    8.6 Excellent
    Based on 727 reviews
    • 9.4 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
    • 8.9 "Food is delicious."
    • 6.2 "Breakfast is mediocre."
    • 5.2 "Service is ok."
      6.2 "Only 62% thought the service was professional."
      6.8 "Only 68% found the staff to be friendly enough."
    • 4.7 "Rooms are not good."
      3.6 "64% said rooms were small."
      3.5 "65% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
      1.6 "Air conditioning was criticized by 84%."
      0.0 "100% thought they were poorly maintained."
    • 4.6 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 3.7 "Not very comfortable."
      3.6 "64% said rooms were small."
      3.6 "64% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
    • 0.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall Rating

    8.8 Excellent
    Based on 41 reviews
    • 9.4 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
    • 4.9 "Rooms are not good."
      3.8 "62% said rooms were small."
    • 4.8 "Vibe wasn't good."
    • 4.2 "Not very comfortable."
      3.8 "62% said rooms were small."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly atmosphere"
    "Good accessibility by car"
    data provided by TrustYou

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