Overview

West Lake Hillview International Hotel

37 Lianhuafeng Road, Hangzhou 310002, China
+86 571 8737 9999

$66+

Overall guest ratings

8.4/10 Excellent
Based on 1,994 reviews

Review highlights

  • 8.2
  • 7.6
  • 5.3
  • 5.0

Good to know

  • Great reception
  • Friendly atmosphere

Nearby

    Show all

    About

    The West Lake Hillview International Hotel (Lantian Qingshuiwan Guoji Dajiudian) is located just a five-minute walk from West Lake nestled between the Yuhuang and Jiuyao mountains. The on-site restaurants serve both Chinese and Western dishes. Business travelers can make full use of on-site conference rooms to organize events. For recreation there are many fitness facilities for guests to take advantage of.

    Less More
    CtripApac
    Reviews

    Guest reviews of West Lake Hillview International Hotel

    Overall Rating

    8.4 Excellent
    Based on 1,994 reviews
    • 8.2 "Good value."
      10.0 "100% were happy with the price."
    • 7.6 "Good service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 7.5 "Good location."
      9.6 "96% liked the proximity to sightseeing."
    • 7.3 "Good breakfast."
    • 6.4 "Vibe was decent."
    • 5.3 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      5.9 "59% thought the bathroom was big enough."
    • 5.0 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 3.8 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.3 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.8 Excellent
    Based on 338 reviews
    • 7.7 "Good location."
      9.5 "95% liked the proximity to sightseeing."
    • 7.4 "Good breakfast."
    • 7.1 "Good service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 6.7 "Vibe was decent."
    • 5.9 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 3.6 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    View all review categories

    Overall Rating

    8.2 Excellent
    Based on 1,056 reviews
    • 8.2 "Good value."
    • 7.6 "Good breakfast."
    • 7.4 "Good location."
      9.7 "97% liked the proximity to sightseeing."
    • 7.2 "Good service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 6.0 "Vibe was decent."
    • 4.7 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      0.7 "For 93%, the rooms looked old."
      1.4 "Air conditioning was criticized by 86%."
      0.0 "100% thought they were poorly maintained."
      4.2 "58% didn't like the uncomfortable beds."
      0.0 "100% thought the tv was sub-standard."
    • 4.7 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 3.6 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.1 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.8 Excellent
    Based on 538 reviews
    • 8.0 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.4 "84% said the reception staff was great."
    • 7.7 "Good location."
      9.6 "96% liked the proximity to sightseeing."
    • 7.3 "Good breakfast."
    • 7.0 "Good vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      8.7 "87% thought the hotel was luxurious."
    • 5.8 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      5.7 "57% thought the bathroom was big enough."
    • 5.6 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 4.1 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    View all review categories

    Overall Rating

    8.0 Good
    Based on 59 reviews
    • 7.7 "Good service."
      9.6 "96% found the staff to be very friendly."
    • 7.3 "Good location."
    • 6.3 "Vibe was decent."
    • 4.9 "Rooms are not good."
      4.8 "52% said rooms were dirty."
    • 4.6 "Not very clean."
      4.8 "52% said rooms were dirty."
    • 4.1 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Map

    Map