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room, location, staff, kind reception! the kitchen was much too slow!
Clean, comfortable rooms. Extensive breakfast. Really good facilities for business travellers and loads of parking. There were no facilities for children. We travelled with a 9 and 1 year old and it would have been nice to have an area where they could play. Check out was rather difficult as we were charged for an extra bed when our booking confirmation quite clearly said that child beds were free of charge. This caused a queue and some embarrassment but amounted to an extra 60 euros on the final bill. Also tea/coffee facilities in room but no milk - we had to purchase milk from the bar.
Clean room, big bathroom. Shower pressure quite low, room dimly lit (romantic, but not good for business travellers). Checked out at 5 o'clock on day of departure to meet at customer's site and asked reception if they could keep the room available until noon as I was hoping to have time to go back and freshen up before driving to the UK. Was told it was not possible, I would either have to go back at noon and checkout or leave the room at 5am.
Everything was good. The hotel is located near the highway and quite far from any settlements. Good only for wheels travellers
breakfast offered, was very good The choise of music in the restaurant (same cd over and over again). No free Wi-Fi in the rooms.
Friendly service and the quality of the accommodation and food and it was reasonable value as well. no
very friendly and helpful staff
The room was lovely and the bathroom facilites were excellent. I loved all the complimentary toiletries. The beds were comfortable although they were just two single beds pushed together which tended to seperate a bit in the middle. There was a tv with lots of channels and access to the internet through the tv although it costs about 17 euro for 24 access. There is a lovely hotel resturant and bar. The resturant food is delicious although expensive. All the staff spoke english and were very friendly and helpful We had to get taxis everywhere cos the hotel is a bit far out, although if you rent a car this will not be a problem and the location of the hotel is easy to find and its very quiet. Staff at reception will also call a cab if you need it.
The children (10 and 9 years old) wanted to swim on Wednesday morning at 8am before we headed home but were not allowed to do so until 11am. Even though I was willing to oversee them they were disappointed not to have a swim before going home
Large very clean room in quiet location, although within yards of motorway network. Good food. My room was in a block some way from reception. No air con and windows could not be opened. Breakfast is expensive.
During my stay no WIFI due to problems with hotel provider
nice spacious room... even though we only had a standard. Big ensuite bathroom with a bath and a shower. swimming pool not open all day... had some strange opening times.
The location was ideal for my meeting. It was also an excellent location to enjoy a nice walk along the paths near the hotel.Overall a good location......large room & very spacious bathroom facilities. Great value!
I had to stay there because it was close to my meeting the next day - I didn't like anything aboout it - an awful roadside motel with rude staff and paperthin walls. The staff provide 0 service - no one to help with luggage, no mini bar just a fridge at reception, no vanity kit in the room, awful sound insulation, the whole floor stank of cigarette smoke. Uncomfortable beds and bedding with a stink of chlorine. The question is why did your site give this "hole" 4 out of 5 circles? That is misinformation! I had to stay there because it was close to my meeting the next day - I didn't like anything aboout it - an awful roadside motel with rude staff and paperthin walls. The staff provide 0 service - no one to help with luggage, no mini bar just a fridge at reception, no vanity kit in the room, awful sound insulation, the whole floor stank of cigarette smoke. Uncomfortable beds and bedding with a stink of chlorine. The question is why did your site give this "hole" 4 out of 5 circles? That is misinformation!
large rooms, peaceful, desk staff helpful and spoke good english
It's a nice hotel. Was just one problem. I didn't know that there staying mostly old people to take a rest :). I'm 40 years old and prefer other kind of hotel.
I had a very nice stay in this hotel. Standard rooms are though standard, comfortable, spacious and clean, with large bathroom. Past year I stayed in their so called superior rooms which are magnificent and also very affordable (this time fully booked). Very nice restaurant with a wide range of French- international dishes. Relaxing wellness centre (with sauna & swimming pool). Extensive breakfast buffet (fresh orange juice). Strategically situated just 5 minutes from Tilburg as well as Breda. Friendly staff. Very recomendable! none really
The hotel is very well organised, friendly staff who know what they are doing. The restaurant serves excellent food.
Clean, modern and comfortable. Expected the restaurant to be better. It was ok, but only average.
the large room and bathroom no special shower, there was shower in the bath instead seperated.
The decor was beautiful and the evening meal in the restaurant was excellent no
very large and comfortable room, good breakfast
Spaciousness of room Air-conditioned. Good location at main highway. But bathroom is large empty space, could have had separate shower stall, now high-sided bath tub only which is problematic if you are not athletic. Poor ventilation of bathroom. No fridge in room. No ice cube machine. No glasses (flimsy plastic cup only). Advertises to be 4 star hotel but is not. Unattentive and poor service in restaurant and bar. No phone book / yellow pages in room.
the room size is wonderful-not at all typical EU style; plus in room air conditioning controls. Restaurant food is quite nice; very nice breakfast buffet as well. I could hear a rooster in the daytime,but it did not bother me in the night. It is right off the A-16 but I did not hear any traffic noise either.
Everything, comfort, quality, helpful staff tea and coffee facilities and good value.
for nine nights, the pillow cases & sheets were not changed.
Close to center. Good lay out of the room, for 3 beds.
Breakfast. Clean and tidy rooms. Quiet City. Coffee shops. Nope
Great location.extensive buffet brekfast. nice to have a tea tray in the good size well appointed room. We would definatly use this hotel again. we have always been satified with Golden Tulip inns and hotels.
Great location, nice rooms, reasonably priced and very good breakfast to start your day with. The rooms are missing a mini bar which for a business traveler would be nice to have.
In City Center, clean and quiet. Excellent breakfast. Parking garage was a few hundred meters walk.
Generally I liked the hotel but most of all the warmth of the staff! Since the toilet was in a seperate room, it should have had a hook so you could put a towel for your hands.
Warm welcome at reception
for a modern hotel its just what you would expect. very comfy bed and best hotel breakfast ever! we had a road side room which was very noisy, especially as it was harley day!
Cleanliness, situation, breakfast too big pillows
The location is great as it is right next to the Efteling and we could access the park 15mins before the official opening time. The staff were very friendly and it has many facilities for the kids; i.e. indoor and outdoor playground, buffet dinner with entertainment and story telling activities at the lobby.
The decorations are very cute, the staff very friendly, the breakfast very nice
excellent for children, very comfertabel and cleen 4 star hotel with excellent price for the category. beautiful and exciting for children
very close to efteling parc
A nice hotel, especially for kids, because the hotel is really aimed at their wishes. Great service, extremely kind people. If you are visiting the attraction park, a stay in the hotel makes your day 100% perfect!
Very nice hotel with great service and the Efteling Park is beautiful and exciting as ever. The park is great for all ages and is a real institution in Holland; it is difficult to describe, you have to experience it. Staying at the hotel gives you lots of extras; you have your own (queue free) access to the park, easy parking and the hotel has the same fairytale-esk atmosphere as the park. It is a real family hotel; so lots of little children around. Don't go for a quiet, romantic break perhaps.
Spacious rooms, very good restaurant
Conevenient. Right nest to the attraction that we visited (Efteling amusment park). Cosy. Excellent restaurnat. Very family oriented.
The hotel is very children friendly and the size of the room is comfortable.....even with 3 adults and 2 young children. Plus it is only a very short walk to the attraction park. The beds were much too soft. They don't offer good support for the spine and the adults woke up with back aches the following morning.
except for location that would be the room, its size and comfort buffet and food service was pretty poor (also for breakfast); not much choice from vegetables :(
peaceful,comfortable room, friendly staff,lovely breakfast,good facilities
Very convenient next to the trainstation and also a very nice hotel.
Very convenient location by railway station. Comfortable room. Quiet. Computer with internet connection for guests not working. 15 Euro for breakfast rather high so I walked to the station and bought a croissant.
Ideallly placed in the centre of Breda for walks into the centre
The hotel is located near the city railway station. This is a very convenient location for those who plan move to nearby towns. Also hotel close to the beautiful city park, which is very attractive for hikers. Hotel rooms have modern design, good furniture. Accommodation in Deluxe Double Room is quite expensive. In addition, the cost does not include breakfast.
In comparison to other four star hotels, this hotel does not worth it (at least for standard rooms).
Several visits to Breda but the Mercure has al ways been good.
Excellent service especially at the reception desk. Breakfast quality also excellent.
The staff was very friendly. We had a warm welkcome and felt 'home' immediately. We had a wonderfull dinner; the breakfast was very nice as well. The room was amazing! There was nothing I did not like during my stay. Only thing I was confused about, was the distance to the city centre. On the booking.com website it says that it's walking distance, but when we looked at the map, it did not seem like that.
Very friendly staff, good breakfast, close to city center
It was noisy and not well isolated. I could hear the people on the level above me.
The room was very quiet. No sounds from other rooms, highway or whatever.
Tea/coffee making facilities in room I wanted to make a reverse charge telephone call from my room but hotel receptionist took half an hour to find out how to do it. Even then he could not connect me to the operator. Eventually I had to make the call from a public phone in Reception
the sex in the shower didn't clean room
ability to work in room in comfort
Friendly staff, good meal service even later in the evening, nice architecture. Not so far away from the Highway, it's OK for a pit stop as well as city tour. Wireless was NOT for free, and it is not so exciting for a so high level hotel.
The hotel location is close to the highway A16 and is very easy to find. The people at the reception are helpfull and friendly. The price is for what is offered high, but this is the standard for the Netherlands.
Sufficient free parking space
A really nice hotel, very friendly staff, good food, an extremely good breakfast buffet, very children friendly, spacy room at a good price The beds could be better
close to Antwerpen
easy to find off motorway
the breakfast was really good,plenty of selection.The room was clean and spacious.The staff was very helpful.
Pleasant and accomodating Reception and Restaurant staff.
Close to Efteling Park. Friendly staff. Cheap internet access.
the staff. the food and the proximity to Efterling lack of parking space in the evening. Smoking in the restaurant area
The staff was great and so was the food. Construction madethings a little awkward. Plus I'm not use to the sidelanes.
I would have appreciated some vegetable at breakfast.
Great value for an excellent hotel. Friendly staff and we loved the breakfast.
Requests were promptly handled by reception. e.g. When asked for a quiet & cold room, it was provided. Breakfast was good, but the tables were not cleared promptly. Information about breakfast & service times not available in room.
Quite place, close to my distant family No
Easy to find. Good cycle storage Needs refurb to bedrooms. Public areas are however up to date
very quick checkin and check out, friendly staff. very nice restaurant, we had an excellent dinner there with very cheap price, also very good snack in the night. easy to go to the town, and the small town is quite nice. nothing, good small hotel and really good food, well prepared salad, kid friendly.
It was relatively cheap and still nice. The room was clean, no sign of mold in the bathroom, unlike someone else mentioned it before. It was also quit there, so we could sleep very well. The breakfast was good and when something ran out, it was filled up again immediately.
staff is very kind rooms are very poor and not well maintained : my first room had huge graffiti on the walls, it was changed and the 2nd room had no wifi
use of computer for emails, ample car parking, breakfast was ok no tea/coffee facilities in room, needed decorating in bedrooms, no hotel information in room, single beds in double room
the beautiful bar and restaurant. really nice surroundings to relax. the mosquitos in my room. I was bitten alot and needed to visit a doctor for some medication.
Well located and well appointed. Restaurant performance was poor. Breakfast was average.
Friendliness and helpfulness of the staff. Qulity of facilities, food and drink. Location was further from train station than indicated on the map.
Pleasant surroundings, very helpful staff. First class stay. Wheelchair ramp from car park could do with relaying, but disabled facilities inside hotel first class.
Hotel Ara was very a relaxing, enjoyable overnight stay. Staff were excellant and food terrific albeit very expensive for us Brits on holiday. Have to agree with most reviews...very difficult to find. If the maps on booking.com had motorway exit numbers on them we would of had a better chance.
We had the suite: it was huge, plenty of room and aa nice view In most hotels, in the suite, you might expect a mini-bar, and a stereo to play your own music or something like that. Not here: a bed, a bath, a TV, a desk (and an infrared cabin, but who uses that?). Pretty bare for a suite
I particularly liked the size and decoration of the room and the hotel in general
The hotel is clean and the staff very pleasant. n/a
It is very closed from the city, and in the countryside as well. Very relaxing, clean, and convenient. Nothing to complain.
A very calm hotel, the staff was very nice and helpful, finally the food was the best the chef is the best I have tried across 5 countries!!!!
The room was very spacious (suite) and the view on the river is great. The hotel could use some decoration, it seems a bit 'cold'.
The hotel is very conveniently situated at a 5 minute walk from Efteling; and the staff was very friendly. The rooms were comfortable and the breakfast was very good. The kids also enjoyed the play area, and we all enjoyed these 2 days despite the terrible weather!
Family atmosphere Rooms need renovation
Very friendly owners, made welcome immediately with nothing too much trouble. Very Good No
The staff was absolutely fantastic and sweet nothing at all
Its friendly atmosphere and proximity to Eftleing
Very family friendly, nothing too much bother for the staff. Childrens room excellant, children happy so an enjoyable stay. No kettle, tea making facilities in room, I did however get a kettle on a request but no cups, tea, etc luckily I had my own!!!
The owner is great, he helped with everything he could.
Breakfast was excellent and bar was also vert good
Friendly staff, always ready to assist, close to the Efteling.
Friendly owners !!
As before staff always helpful and pleasant, breakfast very good and great choice, room clean and comfortable
Pool and restaurant Beds, and room cleaning service
The staff was very friendly The bed was of very poor quality. The room was way too small for 2 persons
I found the hotel to be clean and reasonable value for the money. I would consider staying there again in the future
Breakfast was very good: there was a bottle of champagne on display so we asked the waitress to open it -- and she did :-)
Friendly Staff N/A
Friendly helpful staff, very clean rooms,breakfast included in room price was very substantial, lots of choice, nice restaurant and bar area and pool and sauna great. Would definitely stay again.
Breakfast generous and varied, staff did their best (see below) Noisiest & worst night ever, also for the staff , who responded promptly, re. Next room problem, continued to monitor/ intervene - well done the manager. Large group of children rampaging into the small hours, unsupervised by parents drinking in the bar, were his nightmare too - not hotel's fault but hopefully you will complain to their school/group/parents.
Most of it
The swimming pool. The heaters were not working. The rooms were cold. No hairdryer.No minibar. The price was 98 euro per room were too much for this.
Room clean, good beds, attention to detail. Staff Friendly.
Excellent Hotel, friendly efficient staff. Enabled one of the business meeting rooms to be used for bicycle storage. A far better use than for meetings!
Very comfortable hotel, friendly, welcoming staff
Great staff and near Kinderdijk. Goede medewerkers en in de buurt van Kinderdijk.
Hotel was quiet,was easily accessable,the rooms were clean.
pleasant and flexible staff. connected rooms with regard to the questionnaire: 3d should also have an option "I don't know". And the address when submitting should not read "Amsterdam" but Rotterdam
During the stay we could smell cigarette smoke which was drifting down through the ceiling into the non-smoking room. The double bed consists of two single beds with single bed linen pushed together which is unusual for people who are used to hotel/motel accomodation in the UK or Australia.
friendly stuff, restaurant extremely hot room in garden wing
No air conditioning in the rooms and stiffling hot.
Ease of access to my work during my stay in the Netherlands Disappointed to stay in the Garden Wing rather than the main part of the hotel, however, I guess based on the price I paid it was a good deal.