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It was very comfortable. The restaurant was very good, but it was not easy to access, there was no direct route from the hotel.
Excellent hotel with very nice people. Great bed :-)
The attached restaurant was absolutely horrible. Food was inedible, old - nothing on the "buffet" and not worth even 1 euro but had to pay 15 euros. Staff was incredibly rude and not helpful at all. Don't waste your time or money.
helpful and pleasant staff no business center or free wifi
The staff was amazing, and the rooms were huge and comfortable. From my window I could see the field of Saint-Truiden FC.
The welcome was wonderful, the room so comfortable, the breakfast was truly great and everything was efficient yet freindly. I would stay there again. Anytime. Nothing to dislike!
Very individual design and helpful staff.
Staff were very helpful, the roon was beautifully set out, the facilities were very good and the breakfast was excellent. Evrything was high quality for a reasonable price.
Beautiful decor and good food. Jan and Christian are excellent hosts.
Charming hotel with a great backyard & nice decorated room.
Large room, close to the place where I was supposed to do the bussines trip Bath tube not working properly, leaking on the floor. In front of the leaving room window there was a nest of wilde bees. This was not so pleasant when I tryed to let the fresh air to come into the room
I loved the old world feel of the place, the hotel is full of character and has a wonderful charm about it. We had a great time there but customer support was lesss than wonderful.
No staff in the chateau outside of working hours
None Ugly panorama: a nuclear powerplant with many electrical wires; Very disappointing room: Unpleasent smell, dust everywhere, dead insects in the curtains, clear signs of repeated water damage on the ceiling which leaked sunday morning at 7am and water was dropping on our bed and laptop; 14 eur for a terrible breakfast including croissants placed their the day before (!) and one cellophane-covered plate with cheap cheese and salami, this and the rest (yoghurt, juice and coffee) was removed from the room although we paid for it and we had to complain to get it back. No excuses from the staff. When asking for a refund for the ruined night by the water damage dripping on our beds in the early morning the owner and the staff members were totally reluctant and impolite. When I insisted they were shouting at us and a staff member told us that we have to leave immediately otherwise she would throw our stuff out of the window; when we fotodocumented the water damage she was making fun of us by doing silly dances and asking to be phographed as well.
Friendly athmosphere, big rooms, clean No restauration in the evening ; TV screens to high and too small. No good seat in the room
Hotel was quiet and romantic because of its history. Amenities were minimal. Hotel room was not as clean as it should have been.
Great value & 24 hour access
Pleasant room Prepacked breakfast taken in bedroom