Gondola Hotel & Spa

Pros: I had to go to the pharmacy. I asked its location at the front desk and she insisted on taking me on her motorbike and translated my needs once there. Another day, a breakfast staff member brought me ...

Cons: Our bed was a little soft.

Pros: The location is good. Just near the lake. The hotel is actually not as new as on the pictures. The staff was nice but not too nice.

Cons: When we came to our room, we understood that there was a technical noise from the building opposite. We asked a manager to change the room and she replied: 'We checked your room. Just close the ...

Pros: Breakfast was excellent, location was perfect and central, easy to walk everywhere. The room was clean and tidy but no view

Cons: The bath water was not hot so we had to use a kettle to heat up the bath. The top floor bar was never open and I failed to note that the hotel had no pool or spa, only a massage area.

Pros: The hospitality manager Annie Trang was extremely helpful.

Cons: Nothing

Pros: Good location that can walk around old quarter

Cons: I did not have a room I booked(lake view/window) for 1st night but hotel upgrade to bigger room in 2nd night