Overview

Hanoi Serendipity Hotel

14A Chan Cam Street, Hoan Kiem District, Hanoi, Vietnam
+84 439 289 868

$25+

Overall guest ratings

8.7/10 Excellent
Based on 221 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.4
  • 9.4

Good to know

  • Clean rooms
  • Very quiet
  • Wonderful sightseeing
  • Friendly service

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Hanoi Serendipity Hotel offers an airport shuttle (available on request) for VND 357000 per vehicle roundtrip. Guests will have free perks like breakfast, WiFi, and wired Internet. Rooms at this Art Deco hotel offer plasma TVs, minibars, and slippers.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle rental
    • No smoking
    • Restaurant
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Pets not allowed
    • Train station shuttle
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    Reviews

    Guest reviews of Hanoi Serendipity Hotel

    Overall Rating

    8.7 Excellent
    Based on 221 reviews
    • 9.7 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.5 "Food is to die for."
    • 9.4 "Perfectly clean."
      9.3 "93% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 9.4 "Excellent breakfast."

    Overall Rating

    9.2 Excellent
    Based on 128 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 9.4 "Excellent breakfast."
    • 8.7 "Rooms are great."
      9.4 "94% said rooms were clean."
      7.8 "78% were happy with the bathroom."
      7.3 "73% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."

    Overall Rating

    8.0 Good
    Based on 57 reviews
    • 9.7 "Terrific location."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Excellent breakfast."
    • 8.9 "Comfort level is high."
      9.6 "96% thought it was pleasantly quiet."
    • 8.8 "Generally very clean."
      8.8 "88% said rooms were clean."

    Overall Rating

    7.9 Good
    Based on 35 reviews
    • 9.6 "Terrific location."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.3 "Excellent breakfast."
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 9.1 "Very comfortable."
      9.4 "94% thought rooms were spacious."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Very quiet"
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

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