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they upgraded my room when i arrived. The food is amazing and the staff are there for whatever you need! This was my 4th time at the hotel. no
The staff were friendly and unobtrusive. The food was very good. I would like tea making equipment in the room. A recipe book from the chef would sell very well we thought.
Simple and clean. Met expectations. Free internet and a very nice breakfast. A very good value
They made alternate accommodations in a comparable hotel one block away, at the same rate. I would have appreciated some advance notice, though, but they did take care of everything before I arrived and were helpful in letting me know the situation when I arrived. T Would have appreciated some advance notice about the hotel change.
Aviv Hotel is nearby to Central Bus Station, markets and scenic places. Its terrace has open view of Sea of Galilee. The staff is friendly and comes to serve guest in his first minutes (immediate). Only improvement needed is to clarify to guests to bring their own cooking utensils for the kitchen use. Also, Aviv serves the same food for breakfast. Blankets provided are too short and small.
The hotel is within easy walking distance of the downtown. The parking is free and right in front of the hotel. The hotel is very easy to find. The young man at the front desk was very helpful during our check-in and went out of his way to answer our questions and make sure we were looked after. The internet in the front lobby is free and fast. The room that we stayed in needed a good cleaning. The bathroom was dirty and needs to be torn out and built up from scratch. Although there was a jacuzzi tub it was not clean enough to use. There was long hair on the tub and toilet and eyeliner pencil shavings in the bathroom sink. Our feet got dirty from walking around on the floor. The blinds in the kitchen were broken. There was a kettle in the kitchen but nothing else to eat with or drink from. The breakfast was basic but sufficient. The hotel is tired and needs to be fixed up. After this experience I'd sacrifice the ease of walking to the downtown and take a cleaner hotel a little further up the hill and drive/park downtown.
very little furniture was old and battered. bed was hard and uncomfortable. breakfast was barely adequate
Had all the basics I needed, good wifi in restaurant area.Spa bath in room. Bit noisy
Beautiful porch off penthouse. Gorgeous in general, cute little hotel. There was a bird living above the porch pooping on the table and chairs. We moved it and was ok.
Beautiful hotel, tastefully decorated. Staff very obliging. Restaurant of high quality. Will happily stay again...recommend Deluxe room as others might be too small.... Good quality tea should be provided at breakfast. (There is good quality tea behind the bar, but this is charged as an extra. For a quality boutique hotel, the tea served at breakfast should be as good as the coffee, which was excellent!)
The design and nice place and view Service not great, small rooms, not worth the price.
the hotel was just great. the food was excellent. the staff was very nice.the next time i go to tiberias, i would definitely stay in this hotel. the only thing that was missing is group tours to nearby areas like the golan. the desk staff could not help us get a group tour to the golan and other areas nearby.
We enjoyed the pool and other amenities such as the all included meals and drinks. The condition of the bathroom was poor- the tub was not properly cleaned.
Wonderful Experience. Beautiful Views - great service. Room was spotless and we enjoyed the view of lake Galilee,
view of Galilee. unexpected room upgrade!
The meals were of a very high standard and the dining room was very well set up. The pool was very pleasant, the staff was very attentive and efficient.. The rooms were large, but not very well furnished.
The hotel, location and view on the Sea Galilee.
Great location of the hotel, all bedrooms have a view on the lake. The Spa is really nice. Bedrooms and lobby are very comfortable and tidy.
Breakfast-dinner Bad attitude with staff. Overpriced! Not even a 3 star.
Right on kinneret. At night it was relaxing to just hang out outside by lake Outdoor bar was closed. Far from city.
Staff, location and the jacuzzi!!! The reaturant and the food ...fantastic! There is not a great beach.
We were really disappointed with the hotel. Actually, we were going to stay two nights and we decided to cancel one night and to leave. The furniture and accomodation of the room was ugly. It was not absolutely the one of a 5 star hotel.
location on the Sea of Galilee only option for meals was the buffet
We thought the quality of food provided was good albeit that the selection of wine was limited and several wines were not available. Our room with a very fine view overlooked the cemetary - not so good. The hotel appeared a little tired, may be because it was at the end of the season.
Beds were really comfortable and hotel was just lovely. I would have enjoyed a real bar.
The best was location next to old city. Also tarace with a view to surrounding mountains is marvelous place to finish your day. Not helpful staff. Lot of stairs make your way with luggage complicated.
Great place, a fantastic experience
Large, comfortable room. Location and setting. Hotel staff were unfriendly and unhelpful.
very calm, lovely scenery. A really breathtaking view of the valleys surrounding the Galilee Sea from our terrace. And thumbs up for the nicest staff ever, in particular Gaad !!! no.
Location near art galleries Hotel was extremely run down- we were disappointed! we stayed at the hotel years ago- when it was much better.
I thought the staff were excellent, and where the hotel is situated is perfect for someone visiting Zefat Our room smelt so strongly of furniture polish, it made me feel a little sick and gave me a headache. If I come back I would mention this problem in advance.
Very pleasant staff Not really 5 star facilities, ie. Rooms could be more luxurious, no tissues in rooms, there are many stairs in hotel and grounds, not at all suitable for disabled and small children, espec. In buggies, most 5 star hotels leave small gifts in rooms such as a bottle of water each day or some chocolates, but this hotel did not leave anything; a bottle of water would have been appreciated the most as we had to go down to the dining room each time we needed a glass of water
Much enjoyed our stay - however visit could have been spoiled by one very rude/off hand member of the Reception Desk team! Room did not have a balcony and the view is now largely blocked by the growth of trees.
delicious breakfast and dinner, beautiful view from balcony, nice large room no free internet
Overall, the hotel was aesthetically beautiful offering excellent food. The view is breathtaking and it's location is central to the artist colony, restaurants, and shops. The beds weren't so comfortable and blankets not warm enough to ward off the winter chill. Coffee/tea cups were dirty upon our arrival, as so one of the bathtubs had shampoo grease.
We loved the hotel;however, there was a musty smell in the room which made it very difficult to breathe. We aired out the room and that helped. I had the best massage of my life there;the "lomi,lomi ! The views and grounds were just breathtakingly, beautiful. Too few parking spaces.
Easy to find, excellent location, friendly staff, clean and comfotable rooms, good view to Tiberian Sea (Kinneret), big municipal parking (payable) Few free parking lots at the hotel, small pool
View from window. The rest of are very bad! Hotel needs changes from up till down. We ask staff triple(!) to bring a bed kit to our child. Very bad staff works in breakfast time! They shout (!) on me to change chosen free (!) table - 6 pers - to another 6 pers table but not comfortable. They did not even explain why!!! Strongly recommend to avoid this hotel!
the location on the boardwalk snotty staff, crummy and dirty room, nasty food
Nice loacation, city center. Pleasant room.
The location in the city was very good. Nice welcome and serviceminded staff.
Parking for free. Good location, view on the lake. Good swimming pool (closing time 17 u)
courteous and helpful staff, beautiful views, prime location that there was nothing to complain about!! :D
The location was excellent. Breakfast was fine. The hotel was in need of a remodel -- it looked very 1970. But more importantly, the staff was downright unfriendly. While waiting on me, they interrupted service to wait on other people. They were unhelpful in addressing requests as well (bus schedule, directions). The staff seemed like we were imposing on them by paying $300 a night to stay there. The staff seemed more helpful to Israelis and to religious people. I did not observe any other Americans there. I would never stay there again, and would not recommend the hotel to others either.
it was very dirty and not pleasant. i don't know how it became a 4 star hotel.it was not worth a penny. yes it was very dirty
massage and Spa Carpet in room was stained and worn. Elevators shoddy. Did not seem like a four star hotel. Bathroom needed caulking.
It was a peaceful location, and quite pretty. Even though it is not peak season, a hotel still has to offer guests services. This hotel doesn't. The sauna and spa were not in use except during the weekend period, the restaurant was closed etc. There are no shops nearby, so where do you get food when the restaurant is closed?
The food was excellent. The buffet dinners have a reputation locally and it was easy to see why. I did gow tired of the lack of variety for breakfast and the lack of fresh fruit options. I used the internet every day but had to go and sign each day to use it. It would have been nice to buy a week at a time.
The staff were very friendly and were more than helpfull. We stayed in a Jacuzzi Garden Room which was absolutely spotless and very luxurious. Complimentary bathrobes and slippers enhanced the experience. The Food in the restaurant was buffet style and whilst not Gourmet, was more than adequate. Drinks in the bar were very expensive.
The hotel was, I imagine, like the Catskills were in their heyday. The hotel was filled with families, many with young children. The facilities were all family friendly. Entertainment was provided nightly. The meals were buffet style and the quality and quantity of food was phenominal. The restaurant continued bringing out fresh food right up until the posted end of the meal time. If you did not want a largemeal, snacks were available in the Coffee Bar. The staff were friendly and very helpful. Most spoke English, but if they didnot, they would quickly get someone who did. The rooms were not modern or new, but they were comfortable. Each room had a small fridge, kettle and supply of coffee and tea. No
we likedd the beautiful location and our nice room. Breakfast is a great experience. price of Buffet supper is quite steep.
Very good place, calm, clean, parking, comfortable houses. You can see Gallilean sea from you terrace, you can ride horses. Excellent! Very poor service in restaurant.
Beautiful setting, helpful staff and relaxing spa treatments Beds were a bit hard/
Nice country hotel, fire place, jacuzy in the room, good restaurant, horse riding We booked most expensive room, they try to give us a cheep one. Jacuzy leek in our room, not a 4 star hotel, cabinet door foult down
Great location and great view on Kinneret. Very quiet and meditative place very close to Beatitudes Mount. Excellent choice for a religious trip. Funny ranchstyle facilities in the middle of nowhere. Cabins 4 and 5 are the best. We got these one after the map we saw on the website.
Excellent location of cabin with unobstructed view of the Sea of Galilee. Ample and varied breakfast.
We enjoyed the secluded nature of the cottages being set apart, each one on its own and the beautiful location in the hillside overlooking the lake. Didn't like the limited WIFI, only available at front desk area, but appreciated that it was free.
The view was spectacular as were the grounds..We were accompanied by a cute pussycat who met us at our cabin door. We loved visiting with the horses (some people rode). Our cabin was in a wonderful niche overlooking Sea of Gaglilee. Spectacular. The food was excellent, best food we've had in Israel. The service staff in the dining room couldn't be better. If you love the mountains, the spectacular view of the Sea, this is the place to be! Very impressed. Special thanks to the pussycat! Front desk staff were absent most of the time, unhelpful when there. Very unfriendly desk staff.