the location on the boardwalk snotty staff, crummy and dirty room, nasty food
The location was excellent. Breakfast was fine. The hotel was in need of a remodel -- it looked very 1970. But more importantly, the staff was downright unfriendly. While waiting on me, they interrupted service to wait on other people. They were unhelpful in addressing requests as well (bus schedule, directions). The staff seemed like we were imposing on them by paying $300 a night to stay there. The staff seemed more helpful to Israelis and to religious people. I did not observe any other Americans there. I would never stay there again, and would not recommend the hotel to others either.
courteous and helpful staff, beautiful views, prime location that there was nothing to complain about!! :D
it was very dirty and not pleasant. i don't know how it became a 4 star hotel.it was not worth a penny. yes it was very dirty
Parking for free. Good location, view on the lake. Good swimming pool (closing time 17 u)
massage and Spa Carpet in room was stained and worn. Elevators shoddy. Did not seem like a four star hotel. Bathroom needed caulking.
View from window. The rest of are very bad! Hotel needs changes from up till down. We ask staff triple(!) to bring a bed kit to our child. Very bad staff works in breakfast time! They shout (!) on me to change chosen free (!) table - 6 pers - to another 6 pers table but not comfortable. They did not even explain why!!! Strongly recommend to avoid this hotel!
Nice loacation, city center. Pleasant room.
Easy to find, excellent location, friendly staff, clean and comfotable rooms, good view to Tiberian Sea (Kinneret), big municipal parking (payable) Few free parking lots at the hotel, small pool
The location in the city was very good. Nice welcome and serviceminded staff.
the hotel was just great. the food was excellent. the staff was very nice.the next time i go to tiberias, i would definitely stay in this hotel. the only thing that was missing is group tours to nearby areas like the golan. the desk staff could not help us get a group tour to the golan and other areas nearby.
We enjoyed the pool and other amenities such as the all included meals and drinks. The condition of the bathroom was poor- the tub was not properly cleaned.
The staff was very friendly. They even upgraded us to a suite when my sister told them it was our anniversary. Although the hotel has been updated, certain things are very old. For example, there are only 2 small elevators and 1 goes to only even floors and the other goes to only odd floors. If you stay on an even floor you must go up stairs to get to you elevator, and nobody offered to help with luggage.
I received friendly service from the staff, and my room was very comfortable and clean. It was a little inconvenient to be 15minutes walk from the main part of town. This wasn't so bad to get to town, but to walk home up that hill was quite tiring especially in the warm weather.
Friendly service & comfortable room.
good for family. close to sea but not at shore. very nice breakfast included
The hotel's newly renovated look is very nice and the Galilee theme is a nice touch to the hotel's decor.
free internet room only ok
Clean and comfortable, moderately priced hotel. Relatively basic but adequate. Good breakfast. Free internet access in lobby (on hotel computers). Ample free parking. Pool. Quite a long hike uphill from the main waterfront areas. Pretty much need to take a taxi to return. Was a barrier to going into town for a meal, shopping, etc. If I were to stay in Tiberias again, I would probably choose to pay a bit more to stay in a more convenient location but I might consider staying here again if the price differential was very large.
The pool was lovely and the breakfast was wonderful. We had a room with two double beds and it was reasonably roomy for a family of 4. Also it was pretty quiet for a hotel room on a busy city street.
Staff was extremely and sincerely friendly They were renovating the whole place and therefore was a mess and too expensive
The hotel has a great modern design, is very clean and has spacious rooms. Very friendly staff. The breakfast as well as the dinner had a wide choice of dishes and was very tasty. The hotel has a relaxing swimmingpool with nice view on the Kinneret and they offer free bathing towels at the swimmingpool. In the evenings you can have a seat at the public balcony and have a fantastic look over the city. Lots of minimarkets nearby the hotel and not more than a 20 minute walk to the boulevard where you will find great (fish)restaurants.Good value for your money! We missed a kettle in the room so we could make a cup of tea or coffee in the evenings.
Location is great. Cockroaches floating here and there. But small ones - might be kids or something.
Alan Calder-McNicoll says this is a Fantastic place and Eli the ower was very friendly and helpful. would definitely go back and stay again. no
Good and valuable place to stay. Great staff and prices.
Very good value for money, Friendly staff, clean rooms Shower was a bit small
Friendly stuff and atmosphere. Although the hotel looks a bit shabby, it has everything you need for the pilgrimage to the lake of Galilee holy places.
stuff needs an renovation
Friendly helpful staff, very good breakfast, spacious comfortable room with air con, fridge freezer and kitchenette, bathroom with walk in shower and bath, free wi-fi access, free off-road parking, and all at very good price
The room was air conditioned when we went in -- a blessing for hot travelers. Staff spoke reasonable English, answered questions about buses and local places to eat, and were generally very friendly. Breakfast was EXCELLENT. The Internet link to get directions did NOT give directions to the hotel. We had to drive through the city and ask questions to find it.
The staff were very helpful and friendly,especially the owner who made sure we saw the best of the area. Although it was a big hotel it hadnˇt lost its personal feel.The room was lovely and the bed very comfortable. Air-con and everything! We were very happy and would definitily recommend a stay here.
It is a simple hotel but pretty comfortable and with a excellent staff. The location it is also pretty good, excellent breakfast, parking and internet for a good price.
Great views from room balconies (but just few of them have it). No problems during three nights stay.
not luxury-adequate--fair to good value for money
Every aspect of the Golan Hotel. Nothing. Everything fits within expected from an excellent hotel.
Hotel was quiet and in a beautiful location.
Quiet location. Good view of the Sea of Galillee even if slightly marred by the power line. Nicely renovated public areas inside hotel. Good value for the money compared to other hotels near the beach. Hotel reservation manager very service oriented. Location on top of hill requires one to take a taxi to center otherwise it takes about 20 minutes to walk down hill and walk is not very interesting. Not many other restaurant options in the area. Hotel food okay and tailored more to large tour groups. We were a group of four staying for 4 nights and were asked to move on the 4th night due to large group reservation, but luckily were able to stay after all (hotel was going to offer us free dinners to compensate and for the trouble they gave us an upgraded room with balcony). Pool area needs some upgrade. Jacuzzi and sauna nice.
views of the beach but a half hour walk if you wanted to go there.
Service, good food but kosher, and high location overlooking Sea of Galilee Too many tour buses each night descend and evenings seem crowded
I liked its location. We were assigned room 013 and the rest of our family was in room 014. Both had a wonderful view of the Sea of Gallilee marred by ...a power line draped across it and we hated it. We were very disappointed.
We like the lac view, the room, The spa is not really a real spa: the jacuzi is small, the sauna too. There is a sauna-hammam but didn't work and nobody in the hotel knew how to put it on. But, the massage was so good and the food not so bad.
The pool is very nice as is the lobby balcony. Great place to rest and catch the evening breeze. The front desk staff was very surly. Downright unfriendly. Everything costs money. The internet is $8 an hour and that is the smallest amount of time you can get. Everywhere else we stayed, if they had the internet, it was free.
A convenient stop for Tiberias and the north ..... The Hula Valley, Golan and Gallilee The location needed a GPS to find it
warm, jewish and koasher environment rooms a bit outdated
Great for Families
Friendly hotel with a warm feeling throughout
The ability to visit with our Granddaughter, who is living at the Kibbutz
The food was amazing, but we had no idea it would be so much, maybe publishing a menu so people do not eat to much of the earlier dishes and then feel as though the 18 courses that come later will be wasted - particularly at the kiddish lunch after services on shabbos. We dealt with two staff members, only one of which was sensitive to our differing religious beliefs. The kibbutz is orthadox, but my husband and I are less religious, and though we celebrate shabbat, we were made to feel as though we were a little unwelcome by one of teh staff members becuase of our difference in observance, however, the female staff member, who was from England, was very welcoming and made us feel much more like the hotel was more broad in its ability to welcome all Jews. Perhaps the staff - if they dont' want to be outwardly welcoming, could at least hide how they feel about less observant Jews.
the hotel stafff was so helpful and friendly, we got there late at night and they offered us free drinks from the bar. They helped me half hour explaining directions and on top of it the room was spacious, nice views and breakfast was scrumptious!!
Friendly people and every comfort in a hotel convenient for a Galilee holiday.
Please write at least 15 words the rooms are a good size
Staff, location and the jacuzzi!!! The reaturant and the food ...fantastic! There is not a great beach.
Right on kinneret. At night it was relaxing to just hang out outside by lake Outdoor bar was closed. Far from city.
location on the Sea of Galilee only option for meals was the buffet
view of Galilee. unexpected room upgrade!
The meals were of a very high standard and the dining room was very well set up. The pool was very pleasant, the staff was very attentive and efficient.. The rooms were large, but not very well furnished.
We were really disappointed with the hotel. Actually, we were going to stay two nights and we decided to cancel one night and to leave. The furniture and accomodation of the room was ugly. It was not absolutely the one of a 5 star hotel.
Wonderful Experience. Beautiful Views - great service. Room was spotless and we enjoyed the view of lake Galilee,
Breakfast-dinner Bad attitude with staff. Overpriced! Not even a 3 star.
Great location of the hotel, all bedrooms have a view on the lake. The Spa is really nice. Bedrooms and lobby are very comfortable and tidy.
The hotel, location and view on the Sea Galilee.
We thought the quality of food provided was good albeit that the selection of wine was limited and several wines were not available. Our room with a very fine view overlooked the cemetary - not so good. The hotel appeared a little tired, may be because it was at the end of the season.
rooms were clean, dinner and breakfast buffet were plentiful and good food
The staying a the Astoria was excellent! The staff are all delightful and very helpful and friendly, often with a warm smile. The reception staff shared their good knowledge of the city and the neighborhood, with recommendations for sightseeing and eating. the food and pool are lovely
what you see, is what you get. We paid 90 dollar a night. Nice small pool. Free internet in lobby. No fridge
pleasant reception staff-Andrey.Quite a nice service in the restaurant. there is no fridge in the room
The hotel was basic but extremely clean, the service was friendly and hassle-free.
Staff at the Astoria Galilee were extremely helpful and courteous. While the hotel was not in the city centre, it was only a 15 minute walk downhill to get to the centre (of course, then a 15 minute walk uphill to get back to the hotel!). The rooms and common areas were very clean. On Saturday, techno music was played at the pool, which is not appealing to everyone. Perhaps music should not be played at the pool?
Swimmingpool, free internet, reasnable breakfast wirg nice salads! Rooms were pretty worn down.
Adequate. HAd booked at Caeser hotel which was cancelled by the hotel at last minute Location
Friendly staff, not far from the city center, free parking very small rooms, the phone did not work and I could not call home, old furniture, no airconditioning in the bathroom
bathtub in the bathroom, the hotel seemed to be renovated
Beautiful hotel, tastefully decorated. Staff very obliging. Restaurant of high quality. Will happily stay again...recommend Deluxe room as others might be too small.... Good quality tea should be provided at breakfast. (There is good quality tea behind the bar, but this is charged as an extra. For a quality boutique hotel, the tea served at breakfast should be as good as the coffee, which was excellent!)
Much enjoyed our stay - however visit could have been spoiled by one very rude/off hand member of the Reception Desk team! Room did not have a balcony and the view is now largely blocked by the growth of trees.
I thought the staff were excellent, and where the hotel is situated is perfect for someone visiting Zefat Our room smelt so strongly of furniture polish, it made me feel a little sick and gave me a headache. If I come back I would mention this problem in advance.
Beds were really comfortable and hotel was just lovely. I would have enjoyed a real bar.
delicious breakfast and dinner, beautiful view from balcony, nice large room no free internet
Great place, a fantastic experience
Location near art galleries Hotel was extremely run down- we were disappointed! we stayed at the hotel years ago- when it was much better.
The best was location next to old city. Also tarace with a view to surrounding mountains is marvelous place to finish your day. Not helpful staff. Lot of stairs make your way with luggage complicated.
Large, comfortable room. Location and setting. Hotel staff were unfriendly and unhelpful.
very calm, lovely scenery. A really breathtaking view of the valleys surrounding the Galilee Sea from our terrace. And thumbs up for the nicest staff ever, in particular Gaad !!! no.
Very pleasant staff Not really 5 star facilities, ie. Rooms could be more luxurious, no tissues in rooms, there are many stairs in hotel and grounds, not at all suitable for disabled and small children, espec. In buggies, most 5 star hotels leave small gifts in rooms such as a bottle of water each day or some chocolates, but this hotel did not leave anything; a bottle of water would have been appreciated the most as we had to go down to the dining room each time we needed a glass of water
The museum was interesting & the breakfast was good. It was very quiet at night & the beds were comfortable. The actual room was spacious but the bathroom was quite small. The rooms were drab & very old-looking. It could look much better with a renovation & some artwork on the walls. The bathroom drain was a bit clogged.
Free private parking is not parking on the road outside! Rooms rather old and shabby, it is a budget hotel but could still be clean and fresh whilst still affordable
Food was great, hotel was 2 km from the beach and the city. It was a nice downhill walk. :-) Food was tasty.