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The hotel is across Kortrijk's train station (therefore very convenient if traveling by train). It is also quite modern and its buffet breakfast is very good (varied and good quality). I didn't like that they did a "credit card authorization check" just after booking the room. I can not see the difference between a charge and a verification and I normally don't like these things (as I don't expect them when using booking.com).
Short walk to the local pubs The bar and restaurant was closed which was not very helpful. No tea making facility as one would expect from at least a 4* hotel. Staff during breakfast was very rude except the chef. Chose this hotel on the understanding that it might be part of the Park hotels but it turned out independent rather than chain of park hotels.
the hotel is located on a road junction, thus there is a lot of noise (Friday & Saturday evening lots of noise from local youths/night clubs)
The hotel offers a free taxi service within a range of 15 km. We used this service to and from a music festival in Waregem which is around 15km from Kortrijk. Even calling the taxi at 1-2 at night they still take us back to the hotel free of charge. Excellent outstanding service. The rooms are good with airconditioning and the breakfast is very good. Conclusion: hotel was a very good experience.
The staff were very friendly and very helpfull. The food was excellent and central location was a greta benefit. The free shuttle service that the hotel offered withing a 15km radius was excellent and a great idea. This made our stay and our business arrangements so much easier as were attending an event in the expo. The closness to the station and the main street the hotel was a little noisy, but if you closed the windows and used the air conditioning that was available in your room is did not become a problem.
Almost everything Their Internet connection was poor
Central location A bit to modern but that is personal taste
Nothing in particular, everything was good, just the way it should be. I enjoyed the dinner at the restaurant.
Very clean and smart. Very helpful staff
The special all-in menu's are very good
Great central location, quiet rooms & good standards of decor. Great breakfast. They did not have our booking & we had to stay in another hotel for the 1st night which was inconvenient. We had booked 2 rooms & as way of compensation one of the rooms was upgraded to a suite for the remaining 2 nights & we received a complimentary bottle of wine so the hotel did try to make amends.
the breakfast is of a very nice quality, the free parking is very useful and some services like lend umbrella are very much appreciated details. I would have liked to have a mini-bar inside the room, like we find in most of the hotels.
Staff were courteous and efficient, room was comfortable although a little small for a hotel in this class, breakfast buffet was excellent. More information on hotel facilities could be provided in the room (e.g. no information provided in room or by staff on breakfast times). Some information on what to do in the local area would be useful in the public areas.
Location, comfort Wi-Fi internet connection was out of order
central no frig smaal room
Location, Car Park security (oposite the police station). The WiFi link was weak.
The restaurant was not open for evening meals. We ate at one of the local restaurants, which was very good.
A smile on every one's face when you see them,,a feeling to be at home!
It was in an excelent location. The air conditioning was very good in the room.
Central position, parking, cleanliness, staff, quatity of dinner, the staffs communication skills, character of the building, decoration. in general a pleasent experience. Spinach was a bit gritty.
Certainly the cleanliness, the character of the hotel as well.
Great location and beautiful mix of old and new in the hotel. I will always stay there when I return to Kortrijk if there are rooms available.
Very comfortable and good location Breakfast was a bit disappointing.
modern interior in old maison de maitre
nice smaller scale design hotel
The service and the quality very well and good.The management and staff very helpfull.The restaurant good but cannot be called Gastronomique.Too expensif in my opinion. I was quite upset to find out it is more economical to book direct with the hotel than with booking .com I could have saved at least the beakfast charge and more.......what booking .com do in these circumstances do ?????
the location of the hotel is very convenient as we were planing to visit La Grande Place. the hotel rooms didn't have internet and the rooms are getting old
Very good friendly small hotel in the centre of town, but with large hotel standard facilities. No
Atmosphere and room, oh and the shower. Also free wifi a good service.
Loved everything about tis hotel. Comfortable, clean and relaxing. Great view of the bridge from the room too. Nice breakfast and we would definitely return if we were in the area again.
Our room was first class
The location is very nice. And rooms are not small. The cleaning was not the best possible.
big bed, loo separate from bathroom, big bathroom, noisy ventilation when bedroom window open
great hotel - good food and lots of character. also good wireless connection air conditioning did not work - room was very stuffy
Non smoking. Quiet room. Very comfortable bed. Helpful and polite staff. Interior looking slightly dated - needs some maintenance. For example: the wooden floor in our room had splits. Slight water leakage along the floor from bathroom into bedroom.
Very pleasant welcome at check-in. Well situated, attractive hotel.
nice room, good localization, free (working) internet -
Have used this Hotel several times on my trips to Europe and have always found it excellent value for money and with a professional and pleasant staff Did not appreciate the lounge/bar which is still smoking. It is amazing how you get used to a no smoking enviroment
The quiet, peaceful atmosphere and the air of friendliness. Two matters that required attention, reported on Saturday on arrival had not been rectified when we left on Wednesday - The plug in the washbasin was so ineffective I had to continuouisly run the water whilst shaving and washing and the safe battery needeed replacement (or so it seemed) so that we could not use this facility.
the bed was incredibly comfortable! smoking being allowed in rooms - meant the corridors smell of smoke
Location is good (5 minutes away from Kortrijk's train station) and my (single) room was very big. Price was very reasonable.
Big room, nice hotel, to repeat. Parking
Never had to waite at the desk, the breakfaest service was rapid and when I asked for cushion smaller, the changing was made imediattly. Service perfect and with smile !
i have been here before and everyone is great
the quiet bar and restaurant It is opposite a noisy night club, some hooligans from the club damaged my motor vehicle...
The hotel is right in the centre of Kortrijk within a short walk of the railway station and the town centre. The room was furnished and maintained to a high standard in a modern, fresh style, I found it very comfortable and immediately felt at home. There was a quality flat screen TV with a good selection of channels. The restaurant facilities looked very good although I did not use them during my stay. The hotel was happy to store my luggage after I checked out and spent some further time in the town. The communal hallways were not renovated to quite as high a standard as the rooms and during my stay there was no signal for the BBC1 and BBC2 channels but these are minor points, I would definitely stay here again.
This is a well run inexpensive hotel with excellent staff. I visit Kortrijk regularly on business and have done for 20 years. 3 Years ago I used this for the first time and now would not consider staying anywhere else.
Staff and hotel in general WIFI signal was weak. Shampoo mini-plastic-bottles were too small and it was difficult to take away the few shampoo on them!! Not a big deal. Restaurant was excellent but expensive. Breakfast expensive as well, and simple/basic.
Clean and confortable room - good hotel staff - Internet connection free of charge
location was great, we parked the car then used the train until we left. more towels would have been nice
Friednly staff and perfect location, in centre No free wireless internet; breakfast not included
Very central. Friendly and helpful staff No
bar open all time and late,,pets allowed
Very convenient for short trip travelling around area. Very clean room. Extremely helpful staff.courtesy taxi service None
The hotel is ideally situated for access to the town and road network.
Helpfulness of the staff and location of hotel No coffee/tea services in room
Nice staff, rooms good Advertised that the reception was manned 24 hours but we had to wait 15 minutes to gain entrance at 3 o'clock in the morning this was worrying as we thougt that we had been locked out and would have to go else where to sleep.
Card entry for lift, electrics, etc. - excellent idea, very smooth and efficient Breakfast pricey to a uk resident. Converting back to pounds made it nearly £20 for coffee, toast, cereal, scrambled egg and fruit juice, for two people.
The hotel staff were very courteous and helpful. Rooms were clean, well found and inexpensive. breakfast was really expensive at 13 euros per person!
Modern attitude towards customer service was very pleasing; room was very nice and neat, well equipped. Checking in time could be earlier.
nice design water toilet was brown
Desisn. Confort. Breakfast.
A unique modern hotel based around an historic windmill, with subterranean corridors and a comprehensive wellness suite. The bar was well stocked and the wifi was free and it worked! Everything was professionally and efficiently presented.Full marks! The rooms were bright and air conditioned and open plan. This openness included the shower and toilet facilities! A feature that less uninhibited guests may find "interesting".
Very nice staff and nice SPA There is no door in the bathroom... only glass. It can be litle bit confuse
very modern bright spacious rooms
Very nice, modern, stylish, clean, superbly quiet rooms for an Hotel. Good value for a nice Hotel. An issue with entrance to reception meant a long walk from Car Park. But that would not put me off staying again.
Contemporary interior design, the idea of the room key integrated in an I-Pod Poor service at the breakfast, breakfast room not really clean...
As others have said, the bathroom is only separated from the bedroom by a wall of glass (frosted in the middle so you cant see everything) which may be a bit unsettling for some! We arrived at the hotel very late and were still made to feel extremley welcome. The hotel was amazing, it has a great design and a really nice feel to it, the mix of the old and the new worked very well and following on from our stay I would heartily recommend it
design and quality of the service poor breakfast
very cosy hotel
Hotel has excellent rooms, quite large and well furnished. There was a desk to work on and free WIFI which is ideal as a business traveller. Due to the fact it is a small hotel in a coverted villa there is a nice atmosphere in which the owner makes you feel welcome. I would recommend it to people wanting to visit Kortrijk either for business or pleasure.
Excellent location if you are visiting the Kortrijk Expo, rooms very comfortable and clean, staff very friendly, good breakfast.
Beautiful, wel equipped and clean. Never stayed at a hotel that just opened 4 weeks ago.
I found the hotel very comfortable, clean, decor attractive food good and plenty. It was also near to where I wanted to visit. perfect. To be very critical I would have liked the facility to have tea or coffee in the room.
Both the bar and restaurant were closed and as the hotel is on the outskirts of town this was very inconvenient.
Room, Service Food in restaurant was expensive and not particulary good
Food & service good Poor sound insulation. I was kept awake most of the night with people comming and going and doors banging.
Attended a dog show No
Gym was open late.
I have been upgraded to a superior room, large size, very clean good breakfast could stay in the room until 1 p.m. at no additional cost reception was often empty, had to wait 5 minutes location a bit out of the way from the exhibition center taxis are only available if reserved the evening before restaurant overpriced and less choice
We needed a place to sleep after a wedding. It was perfect for that. Breakfast was good. The bed was a little too soft.
close to expo and katho The rooms would definately need a refurbishment. Minibar on the rooms would also be a nice thing to have.
Good service and excellent food, friendly staff
The owners,(husband & wife),were friendly.We did not see any other staff,& therefore ,they were very busy.The food was well prepared & well served. There were no map for the local area,for the gusts,except for a very large map on the wall in the entrance hall.
Friendly family run hotel with lots of local character. Although restaurant does not open Friday, Saturday & Sunday, excellent Thai restaurant in short walking distance. Free internet in de luxe rooms. Take fly spray - well bitten by mosquitoes!
The hotel was comfortable with good rooms, pleasant surroundings and a warm feel; the most important thing was the friendliness and helpfulness of the owners - they went out of their way to be welcoming and to make our stay really good.
it was a quiet location but still close enough to the city Road works
Spacious, clean, good facilities Nothing
The friendliness, service and excellent breakfast. the inconvenient placement of the roll of toilet paper in the bathroom and the absence of a shower curtain
Attitude of the staff friendly and very helpful; excellent breakfast and flexibility of menu.
The beautiful stairway going downstairs. Here also the answer on question 4 (other) The building style and small size Hotel, family like. If applicable; The Hotel is build near the road. A bit furthere away is even nicer. We are very happy as it is and we would like to come back.
The hotel was good value for money with pleasent staff. Breakfast very good. Nice and quiet.
Comfort, Clean and nice rooms