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Service and cleaness
Very good quality room, outstanding service from helpful anfd cheerful staff
Excellent warm room, newly furbished and good food Na
The staff were not very helpful. We waited half an hour in the restaurant before we managed to catch one of the waitresses eye to serve us.
Good food, friendly staff, nice lounge areas Heating totally inadequate in room. Tv not tethered to wall stand- very bad practice presenting a real danger of injury to guests.
Clean and tidy, helpful friendly staff. Family room ample for 4 of us, even with real cot which was beautifully made up in the room on our arrival. None
ideal for a short break and to explore surrounding area. Very good food. The village had no other facilities or other bars/hotels but fortunately we were able to eat in the hotel as the food was good and well priced.
everything was very good, our mistake was we did not have a meal as we ate out before we arrived, the food looked very good when we went into the bar in the evening and we regretted not eating there.
Clean and tidy hotel, in a small village 2 miles or so from Workington. Food was of a good standard and portions were excellent. Cumbrain Grill breakfast was superb! No real ales available only keg beer.I Had to leave one night sooner than expected but was told that since I'd booked through Active Hotels , I had to pay for all 3 nights - disppointing reaction from staff who did not provide any assistance as to how this could be resolved so I had to pay.
Very clean, comfortable accommodation with helpful staff and excellent location for the Northern Lakes, will return.