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The Old Swan Hotel Harrogate

Swan Road, Harrogate, HG1 2SR, United Kingdom
+44 142 350 0055

$94+

Fri 12/9 Check in
Sat 12/10 Check out

Overall guest ratings

7.6/10 Good
Based on 1,360 reviews

Review highlights

  • 9.3
  • 6.6
  • 5.5
  • 5.4

Good to know

  • Accessible parking
  • Friendly service

Nearby

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    About

    With a stay at The Old Swan Hotel Harrogate, you'll be centrally located in Harrogate, steps from Mercer Art Gallery and minutes from Royal Hall. This 4-star hotel is within close proximity of Royal Pump Room Museum and Turkish Baths and Health Spa.

    Rooms

    Make yourself at home in one of the 136 guestrooms. Conveniences include irons/ironing boards, housekeeping is provided daily, and cribs/infant beds can be requested.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.

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    Amenities

    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
    • Business center
    • Cribs available
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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 1,360 reviews
    • 9.3 "Terrific location."
    • 6.6 "Service is ok."
    • 6.3 "Vibe was decent."
    • 6.0 "Food is average."
    • 5.8 "Average amenities."
    • 5.5 "Internet is average."
    • 5.4 "Average cleanliness."
    • 5.1 "Breakfast is mediocre."
    • 5.0 "Average value."
    • 4.5 "Rooms are not good."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 1,074 reviews
    • 9.3 "Terrific location."
      7.4 "Great parking, according to 74%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 6.3 "Vibe was decent."
      6.7 "67% considered the lobby entrance to be so-so."
    • 6.2 "Service is ok."
      5.1 "Only 51% thought the service was professional."
      6.7 "67% said the reception staff was ok."
    • 6.0 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
      6.0 "The price was ok for 60%."
    • 5.8 "Average amenities."
      5.3 "53% thought the building was acceptable."
      6.7 "67% considered the lobby entrance to be so-so."
      6.5 "Sufficient business facilities, according to 65%."
    • 5.7 "Internet is average."
      6.6 "66% thought it was adequately priced."
    • 5.4 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.6 "Breakfast is below average."
      2.2 "78% said the breakfast was too expensive."
    • 4.4 "Rooms are not good."
      4.4 "56% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      4.4 "56% criticized the small bathroom."
      2.1 "For 79%, the rooms looked old."
      0.5 "95% were unhappy with the view."
      3.9 "61% had problems with the shower."
      4.5 "55% said the bathroom was dirty."
      1.6 "84% found problems with the furniture."
      0.0 "Air conditioning was criticized by 100%."
      3.7 "63% thought the tv was sub-standard."
    • 4.2 "Bar is not good."
      2.8 "Bar service was unacceptable, according to 72%."
      0.8 "Alcoholic drinks were awful, according to 92%."
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    Overall Rating

    7.6 Good
    Based on 81 reviews
    • 9.3 "Terrific location."
    • 6.5 "Vibe was decent."
    • 6.3 "Service is ok."
    • 6.0 "Food is average."
    • 5.8 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 5.5 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.2 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.0 "Average value."
    • 5.0 "Breakfast is mediocre."
    • 4.2 "Rooms are not good."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 204 reviews
    • 8.9 "Location is great."
      7.1 "Great parking, according to 71%."
    • 6.9 "Service is ok."
      6.6 "66% said the reception staff was ok."
      6.0 "Only 60% thought the service was professional."
    • 6.0 "Food is average."
    • 5.9 "Vibe was decent."
    • 5.8 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
      5.2 "52% thought the bathroom was big enough."
    • 5.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.2 "Breakfast is mediocre."
    • 4.7 "Bar is not good."
    • 4.6 "Rooms are not good."
    • 4.5 "Value below average."
      2.6 "74% said the breakfast was too expensive."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

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