Breakfast is not hot food except pancake. Just serial food, bread, some fruits only. Inside pool is warm and good, but it's too deep for children at some areas.
It was a clean comfortable stay...
Indoor, Outdoor pool, quick drive to the beach, included breakfast. Outdoor locks didn't work so you had to go the long way to get in, indoor pool was over chlorinated and hurt my eyes.
pet friendly pillows
Good service, very clean, nice pools, breakfast. We had a small problem with electric and they fixed it with the hour. No bacon at breakfast. People smoking outside the exits.
quite new hotel, located 10 min drive to the beaches space too small for breakfast, we had to wait to seat
Comfortable accommodations, responsive and nice staff, pool and hot tub
It is a great value for money, the hotel is i a good location, surpassed my expectations. We were there at the end of the season, so the Main St.traffic was minimal. Breakfast included in the price, which makes my life ( travelling with a kid( so much easier, even if it is basic carbs, carbs, carns, bananan and yougurt type of breakfast;-) . The stuff was very nice, they gave us a room woth additinal queen bed, when learnt that we were coming with a small child. Things I would improve: the coffe in the morning could be a tad stronger, even by American standards, it was weak! Some people may not like having a room the only window of which open on the indoor pool: but it didn't botehr us much: after all we spent most of the time outside of the room and in the evening the pool closes at 9PM, so no more noise after then.
Simple & Clean. Good value for money. Nice pools for kids. Great waffles for breakfast. Bathroom/showers needs a little overhaul.
the so called deluxe continental breakfast consisted of sugar filled carbohydrate only. There could have been a greater choice of fruit and yogurts...........
i liked the pool and jacuzzi and the beach and shopping and clam chowwddaaa the adult pool hours need to be extended at night.
Rooms were great. Beds were comfortable. Not bad for the price. The bathroom was very small.
Pool was very dirty. Walls were greenish. We didn't go in twice
Both pizza parties were out of pizza before the half hour so my family didn't get any. there were kids running up and down hall banging on my door all day/night. I called front desk they said not much they can do because there's a lot kids there. So we didn't get much sleep. Line for breakfast was 30 min long.
Blue Rock was a lovely hotel which was priced well. I loved that we could spend time at the other beach front resorts that were also part of the Red Jacket resorts.
Seemed to have a good amount of activities to offer There was a blood stain on one of the pillow cases
I really enjoyed the dining room staff. The food was delicious and the staff were very friendly. The flowers were gorgeous and if I had not been there to visit friends I would have loved sitting on the patio and swimming. My dog felt very comfortable.
The room was big enough the breakfast was very poor
The hotel wasn't hard to find. The room was smaller than I thought it would be. The pool was closed due to the police. In the morning the continental breakfast was awful.
Really friendly staff!! Pool is not safe for children under 5 years old.
The beds were very comfortable! The rooms smelled really bad, I had to air it out. Also, from the pictures on the website the rooms looked a lot bigger and they are really small.
Clean and great location They charge 20$ a dog and when checking out they say that you didn't pay to get another 20$ out of you. Get receipts!!
The whole place was junk. The walls are so thin I might as well be in the next room with neighbors. The bathroom door had a hole in it. The shower floor was so old it was peeling away. The toilet ran all night and the furniture was very used at best
The staff were always very pleasant. It was very dated and smelly. The bathroom was dire. The door had massive gaps in it where they had changed the lock over to card operated locks and not bothered to do it right. You could also here if anyone farted in the next room. God awful motel
Location was great, 5 minutes from Hyannis and not far from several other towns. Close to great restaurants. It was a nice hotel for what I used it for and that was just to sleep. Room was sort of small, but housekeeping did well. Found several spiders first nights stay. Pillows were uncomfortable.
The only thing this hotel has going for it was the price. I did not like that we did not have a coffee pot in the room, and we stayed 2 nights and did not get room cleaning, not the beds made or clean towels for our second day....
The only thing that was good for us was that it was close to where my family was staying that weekend. The shower was cold in the morning, the TV didn't work, the air conditioning didn't work so the windows had to be opened and we were in a front room and it was difficult to sleep due to the noise from the street. The room was facing the main road so the noise level was quite high. For the price that I paid, I felt that the place should have been a little nicer.
The bed was very comfortable. The room was very small, not like pictured on web site. No closet. Clothes rack above desk, not very practical.
We just needed a place to sleep and grab a quick breakfast while exploring Cape Cod. It did that Dusty underneath and behind furniture.
the room was clean and when they realized they made a mistake they gave me a free upgrade to the room the staff made a mistake on the dates I had booked to stay there. and argued for 15 minutes about this then realized they had made the mistake.
This guest did not leave comments about this hotel.
Location and they allowed for 1 night stay in August.
Conviently located to beaches, great restaurants and shopping Pillows and comforter need updating
the hotel over charged my credit card by 448.64 which left me 6 dollars to travel with for 4 days until it was put back. then the hotel did not match the listing. I will never stay or recommend this hotel to anyone not even to people i don't like
Current rating is just ONE star. So technically, this FAR surpassed a one-star rating and surpassed expectations on that level. Hotel has all the perks that the $--- a night place just down the road has, but for a way better rate. Friendly service too! The only thing that was a little difficult was that we couldn't individually control the heat in the room. Being abnormally cold for the end of March, we would have preferred a tad more heat during our stay. But with enough layers on, it was fine.
Motel staff was very helpful. Air conditioning was loud. Rug needs to be updated. Pool needs to be warmer.
Bathroom No tv remote in the room
Modern bathroom,flat screen tv, clean room Noisy walking on deck can be heard from the room all night, no vending machines
Nice location.Very family friendly. I booked for 2 double beds but I was given a king size bed.However I was compesated by upgrading me to an oceanfront room for the same price.
Right on the Beach, Pool overlooks Beach, and Seafood resturant just down the road No, just what I was looking for
Room was very private and very clean. Beach was well kept, the pool area and landscaping were inviting. Parking was more than enough and convienient to each room.
Having the availability of a private beach was quite nice. It would be nice if all rooms were equipped with a microwave and coffee maker.
the staff were all very nice and helpful. Whenever you needed anything from directions to reservations, they were prompt, friendly and helpful. I loved the fact that it was right on the beach and had both indoor and outdoor pools. I wished there had been more activities available at this hotel such as tennis rather than having to go to one of the other properties. I also feel that food was on the expensive side, and maybe some complimentary breakfasts could have been included
We like Full use of all resorts associated with Red Jacket Resorts and the location is perfect with many activities for the kids and restaurants to choose from... Not that I didn't like it... But, Althought the Continental Breakfast is free, they could've added a little variety to choice each morning with breakfast... One day pancakes... Then eggs... Then French toast... And switch up the everyday sausage that goes with breakfast... Maybe bacon... Etc...... But really.. Who can complain about free..
Hotel room was clean. Expensive for what it is; however, the 1 night minimum helped us out a great deal when in town for a friends wedding.
The beach, the beach and the beach Having to come back home
The staff were very nice, and good location. Right on main at. The hotel was run down and needed some serious updating. The common areas were not very clean, especially the outside and lobby. The room was dusty and the carpet could have used a good cleaning. Not that big a deal. Was really quiet for Main St. The staff were really sweet. I've stayed at worst! Michelle
Location The jacuzzi in our room didn't work when we got there took them 3 hours to fix it. The tv only got one channel and was very fuzzy but they said they couldn't do anything about that and then the last night we where there we got locked out our room for over an hr because they couldn't figure out what was wrong with the door turned out to be the batteries had died in the card reader and after another 45 min all the manager said was here are your new keys have a good night bye no apologies or anything
The staff was not friendly. They were rude, yelled at us when we called to request extra towels. We were told by front desk breakfast was until 10:30. Went down at 10:10, and breakfast was over. Apparently it ends at 10. The man was very nice and apologized. He said we were the second couple that was told 10:30. Other hotel guests came up to us and asked if the blonde at the counter was rude to us. Apparently, other guests were yelled at by her as well. The room was disgusting. Ants were climbing along the window. The bed was broken and held up by a wooden board. The furniture looked like it was from the side of the road. And we stayed in one of the more expensive suites! I was told by a local this hotel is considered a "party hotel" for the locals. They don't keep it up because the locals trash the rooms. We are a couple in our mid 30's who were looking for a romantic night away. I would not recommend this. In fact, I have traveled all over the world, and have stayed at many other spots on the cape, and this is the first time I've taken time to write a poor review. I understand things can't be perfect all of the time, but this was horrible. Dirty, very rude staff. I cannot come up with one good thing other than the man who apologized to us for breakfast. You can get something much better, in the same location. Look elsewhere! It's worth the extra $20 to stay in a spot that isn't littered with ants.
Jacuzzi in room plus huge shower with multiple shower heads for two. Booked room and stated included jacuzzi but when check in told not in room so had to upgrade & pay extra.
Not much. Room was filthy. You could see the grime built up on all the tables in room. All of the wallpaper in room and hallways is falling off. I've been coming here for over 20 years and they have never redecorated at all.
We loved that we were overwhelmed with the scent of bleach when we opened the three room door, to the point we even had to air out the room by opening the window. This might be a negative to some people but to us it means that we didn't have to clean the tub ourselves to be sure it was clean. Front desk person in the AM was very cheerful and efficient (can't say the same about when we checked in) Luckily my husband and I could tell the difference between clean and things (such as the mirror in the bathroom and the plug in the tub) needing replacements or updates (but I'm sure it is tackled on the off season.
This place was pretty scary. The windows of the hotel look like they haven't been washed in years. There was water damage spots and paint chipping in the rooms. There was a giant jacuzzi tub which I didn't understand the purpose of. The bed/sheets seemed clean but the rooms in general were gross.
The floor was wet and the air conditioner was loud and smelled bad.
Not much Dirty and old. My wife yelled at me when we showed up, she wasn't happy with my selection.
Nothing Room was very outdated and smelled. Bathroom was disgusting. However it was a slight step up from the first room they tried giving us that smelled like mold.
Room smelled awful. Place was shoddy.
Spacious suite, relatively convenient location The decor and building layout reminiscent of funeral homes, and the smell inside the room reinforced that feeling. Things appeared old and tacky.
Very friendly helpful reception staff. No problem about ordering take aways, reception staff said restaurants deliver to the room. Have m/wave, ice machine and hot drinks facilities in lobby. Room clean. Definately would recommend this. We had two rooms for our family of six.
Extremely friendly staff at the front desk - great value for money - fine rooms. We´ve been travelling all over the world for 6 months - this was one of the best value for money we´ve got. No
Very quiet, very friendly, helpful staff, close to all points of interest. Will difinitely stay again. nothing to dislike.
The staff was very friendly. Room was neat. Nice continental breakfast. The sheets were a little rough. Lots of bleach... which can be a good thing too.
The staff were very welcoming and helpful. The hotel is easily accessible from the main roads and there is parking near the room. Supplies of bathroom and coffee were generous. The shopping mall next door makes an easy time filler between day and evening activity. A nice touch was to offer computer access for those who did not bring their own laptop. I did not like the possition of the hotel - it is on a main road with no pavements and far from the port and the beaches. For me personally I selected the wrong place.
location,front desk staff,free internet,pools breakfast room too small
Location was great- your are right in the middle of Cape Cod and so can get to wherever you want to be. A great base.
The room was large and comfortable and the staff were exceptionally helpful. Location is not central but is adjacent to a shopping mall (which has its advantages). Local bus service is very cheap and some routes pick up very close to the hotel.
Richard, in the reception, was a wonderful host!
I have stayed at the Blue Water during the summer months and, this time, during September with less people. I enjoyed both vacations equally. Being on the water with such a beautiful beach was wonderful. There is plenty of beach to walk and feel alone, or to be on the beach with other people. I appreciate the chairs and umbrellas available to guests. Nothing I did not like. We had noisy people above us during the first night. We mentioned this in the morning and our room was moved to an even nicer patio room. The rooms could be updated a bit, although they were clean.
Very happy with the location, hotel room was chalet type close to beach area. Facilities to cook and fond it very comfortable.
The grounds were very nice and clean. Beach area was very clean. Staff was very nice The beds were not that comfortable but not enough so that I would not recommend the hotel.
Proximity to ocean and tiki bar, available chairs , clean food in restaurant was subpar
beach was very nice, but the restaurant was very poor if they have a nice restaurante will be perfect ... anyway they nedd good restaurante... restaurante close at 8 p[m was just sandwiches,
Very clean Needs a major face lift! Absolutely needs to be updated!
very nice room with a great view, nice and clean, food was good nothing
Location of the hotel was very convenient, easy to find and walking distance to food and shopping. First room we were given had very strong moldy smell. Gave me headache just in minutes of being inside. Asked for change of rooms. Second room smelled like chlorine, but wasn't worst than the first one so we settled with it. Beds were not comfortable at all. They sagged in the middle and mattress toppers were out of place with folds here and there. One of the towels in the bathThis had yellow stain on it. This was the worst experience among many Holiday Inns we have stayed in.
Indoor pool was to cold for a heated pool. I had an issue with one staff member when I was lock out because one of the 2 keys given to me didn't work. It was 230am and my daughter woke up I decided to drive her around the parking lot. I return to find out one of my keys did not work. I walked to the front desk with my crying baby. The stuff member was extremely rude. Wanting to argue about the key instead of having some companion for me an my 19month old daughter at 230am.
good location Beach was not good- they should make effort to rake up seaweed for guests.
The views and the fact it's on the beach are great qualities. As a young couple with no kids the resort can get loud at times in the pool areas.
Great location, beautiful property, excellent service. You never need to leave the property. Everything you need is there. The breakfast buffet is great.
We had to attend a memorial service on Cape Cod and sort of stumbled upon the Red Jacket. We were pleasantly surprised. Nicely appointed room, very quiet. Great facilities, pool both indoor and out door, nice beach (although it rained for the two days we were there). Very friendly and accommodating staff. We did not eat at the restaurant but, by the looks of the number of people who did, I would sample it on a return visit. Highly recommended. the weather!
The hot tub was very nice and the room was good sized. The staff was friendly. There was a very musty smell in the entire hotel.
Prompt service in response to our request and issues.
We've stayed here before & remember it being "nice", it isn't so nice anymore. It needs updating!!! The 1st room we had was very stinky!! We asked for another room (because of the car below our room alarm was going off and the management couldn't find the owner!!!!) the next room was in a newer building and was fine. I'd think twice about staying here again......
good value for the price TV needs updating
Location, Cleanliness, Quietness, Value Some aspects of room.-.TV, Bed,Floor in bathroom could be updated
A warm welcome despite our late arrival, along with good advice on things to do locally. The location was very convenient for exploring Cape Cod. Free wifi, a fridge and coffee maker in the room and a microwave nearby were all very useful, as was the hot tub in the indoor pool area. We thought that breakfast in the 50's style diner was a little expensive.
It was reasonably priced. Attractive grounds. Restaurant was good. Upstairs footsteps and creaking noise from 2nd floor. Annoying to room below. Second floor would be better to stay in.
personal very nice, big rooms and the pools are great! Not enough plugs in the room... we couldn't use the fridge, the lamp and plug our cell phones....too bad!
The size of the bed & their heating system Yes there was no microwave
Good location close to bus terminal and visit the whole Cape Cod peninsula. Good breakfast buffet. Part of the hotel was under renovation.
Can't beat the location, walking distance to Hyannis center. Hotel is dated. Smells of must, chlorine and carpet cleaner, yet isn't that clean. Old and tired looking, needs an overhaul.
Didn't have a room upon check in....was given a room key and walked in on another family asleep. Eventually given a room that was dirty. Management is a disaster. Never going back to this place ....