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Good location, friendly staff, large room, quiet environment, fine restaurant, breakfast buffet, parking facilities. Spa guests in bathrobe in the breakfast area.
the friendly catering staff and pleasant surroundings made for a relaxed stay during a long motoring vacation
The setting around the lake
The location of the hotel was excellent and easy to find. The lake in front gives a pleasant view and you could walk around it after a good breakfast. Easy access into town by bus or you could walk it. A very comfortable hotel.
Convenient and easy to find. Ideal stop over after a hard days drive down the west coast of France. Dog friendly and nice local walks with a good view over the lake. Our second but not our last stay there!
We were met by a friendly receptionist who gave us all the info we wanted at once. Facilities were, we think, worthy of another star.
Easy to locate. Staff efficient and helpful. My e-mail requesting confirmation of payment charged to my credit card was ignored and I did not receive a reply.
The hotel is peaceful and relax. It suits a stop;over to break a long journey back home. We stay to go to a funeral. It was fine. The restaurant is good accommodating our vegetarian diete. We arrive at 6 pm wanting a drink, to be told that the bar does not open until 7:15 pm. This is not good service. Friend should be told to bring they ice box and other needed emergency supplies.
leisure facilities difficulity accessing internet / broadband
the setting is glorious the staff very friendly and helpful I do not think guests staying at the hotel should have to pay to use the sunbathing area which is situated through the spa area. Perhaps an alternative should be provided. Tea coffee facitlities should be availalble in each room at this calibre of hotel.
The work crew ( I.E. hotel staff) were very welcoming and friendly.please keep it that way... When welcoming guests with a smile and eye contact maintained very good. Nothing specific at the moment hence it was just a short stay...
No easy possibility to make use of their facilities like swimming pool or sauna. This had to be done via another service of the hotel.
Hotel was ideally placed for a stoppover during trip through France. Dax is a beautiful old town, lots to see. Hotel was in the centre of town, great for exploring. The bonus was, my two daughters, 6 & 3 stayed in the room for free, so only paid for a twin. Hotel could possibly be updated, and i can only comment on our room, which was a little outdated, but clean. You had to pay for the parking, but there is parking nearby for free. Food and drink seemed expensive, but then where in France isn't, so not really a complaint!
Excellent room with balcony offering views of the river. Hotel restaurant offers very good food and is reasonably priced. We were surprised at how good this hotel was for the price.
The hotel was lovely and in a beautiful spot, in fact we would have like to have stayed a few nights but our travels did not allow it. The receptionist was very charming and helpful.
Salies de Bearne The hotel room was very basic, even down to no hooks to hang your wet towels. The standard of cleanliness could of been better. The majority of the rooms are south facing, and as a result are overly hot. A sun canopy should be standard.
Beautiful location wonderful views No shower curtain in triple room always mopping up no hospitality tray no choice of beer
This hotel has nothing to reccomend it other than the view of the golf course. The room was laughingly described as a 'comfort room'. It was not clean and was poorly furnished. The carpet edges were not vacuumed and there was litter behind the set of drawers. Beneath the single pillowcase the pillow was filthy. The shower was black with mould and the glass and tiles were thick with grime. I could go on....... We stayed in eight good hotels on this holiday but this was one foul.
Beautiful building and very comfortable room.Nice staff Everything was good for us
Hotel is accessible most hours ,stakff very good.
offensive language It smelled throughout the hotel. Mainly old stale odours. The paint scheme was funerial and oppressive. It did nothing for the beauty of the building - I think you are missing a trick here..
The hotel was very pleasant and the staff very helpful and welcoming. The air conditioning was also very welcome! The restaurant was poor - we had salmon which was not cooked properly and there were no apologies offered. Also rooms did not have hair driers / irons although they were available from reception.
Good restaurant, Good size clean rooms, Late Breakfast starts at 7am
Staff was very accomodating and restaurant was quite good
Staff Restaurant - poor selection / value
The location in SW France is perfect for an overnight stop. The lake opposite makes it feel more relaxed. The restaurant is new and was very good. The decoration in the rooms was poor. The light fittings broken and lights did not all work. Door locks sticky. Poor for the money
the restaurant and the outdoor area too small for a family of 2 adults and 2 kids
This hotel is ideal for a one-night stay with our family on a holiday trip to Portugal (half-way between Belgium and Portugal)
The clean room and the nice staff The shower, the whole bathroom was wet ater taken a shower
Good location. The design of the bathrooms was very poor. The shower attachment was too far from the bath, water went everywhere, which is why the surrounds of the bath were mouldy. The windows in the rooms were very small, making the room feel prison cell like. Ok for one night only...
The double room was a reasonable size and centrally located in the town. Booked an air-conditioned room but room provided had no air-conditioning. Car parking was difficult to locate on arrival.
The hotel in a good location. It was very basic (no frills) but very clean and comfortable, we paid for a superior room, but it wasn't in anyway superior, so i don't know what basic rooms are like, but then it is a 2 star. Overall good for staying a couple of nights if you're more interested in the place and not too fussy about staying in a fancy hotel.
I found the staff very friendly, and the room very quiet for its location in the city center. N/A
The one nice ammenity about this place was the parking. Retirement community? We felt very out of place at this large, cavernous hotel filled with geriatric residents.
They waited up for us, good location, simple to fiind, clean and tidy
Quiet location, easy to find. Modern hotel in traditional village. Offroad carparking. Restaurant with good food and continental breakfast. Lots of steps to room.
We were made to feel very welcome by the staff. The room was very comfortable and we could not hear the other guests. The breakfast was good and fairly substantial.
We were satisfied during our stay in hotel. His position from railway station is very good. No
I wanted a hotel near the centre of Dax during the annual fair. The Acqs fitted the bill, and was convenient for the station - some of my party were leaving by train. The owner was welcoming, and the rooms were quiet. Th bathroom was decided tatty, and the hook for hanging up the showerhead was broken.
Reception and Restaurant Staff extremely friendly and helpful. Quality of food in restuarant exceptional. No tea/coffee facilities in rooms
nice little town were requested to pay up front
Friendly and relaxed personal. Room was clean and had all the necessarities. Good place for an overnight stay. All the noice and voice from the other rooms.
Swinmming pool and comfortable bed and very helpful service Noise of the spa 'machinery' (particularly in the morning)
The 30ºC heated swimming pool! Faded decor, expensive breakfasts, expensive Wi Fi.
I booked a family room for 3 children, and 3 adults. When I checked in I was informed that I needed another room that would cost 70 extra euro, bringing the total for the room to 176 euro. The room I had booked has a double bed and 2 singles, my youngest child is 3 and slept in with my wife and i, therefore nobody stayed in the room we had to have. I would not stay in the hotel again or recomend it to any of ny collegues, Not a good hotel for family.
A very quiet hotel with direct-fed pool from the thermal springs. The restaurant had a good choice of dishes at modest prices. All the staff were very pleasant, although there was one woman who locked up at 11pm who appeared to disapprove of us having a drink in the small bar area. We would have liked to have been able to have more drinks and relax, but felt that we had to return to our very hot and stuffy room as it was made very clear that we were expected to retire for the night! It was very difficult to find as the road was not recognised by our satnav. The room was very hot upon our arrival due to the fact that the shutters had been left down and the sun had been shining onto the room. The receptionist apologised for this when she opened the door! This was our only real disappointment as the room did not cool down and we had an uncomfortable night. We had the choice of leaving the shutters down all night, or raising them and being bitten by mosquitos. Air conditioning would solve this problem. We would be happy to stay there again if aircon was installed.(and maybe the bar stayed open after 11pm!)
There was a strange smell pervading the whole building, resembled that of a hospital
Rural situation with access to heated pool all day until 10 pm. Peaceful surroundings and staff were all very helpful. Access to web via computer in foyer. Good base so we stayed an extra 2 nights.