Would you like to save as your currency permanently or for this visit only?
Comfort with good access to public transport and convenient parklands Nothing to note
close to the city , without city prices. convenience for car parking.
too short a stay to comment cold room . air-cond not working
The very reasonable cost of the breakfast.The LCD TV. Access to the trams. Paying up front on arrival.Lack of a more friendly welcome.
It was cold. The weather was cold and the rooms were cold, not good for children. In addition, there is no hot water. I had always to take shower in cold-warm water in Melbourne cold weather.
They charge $5 for continental breakfast, not worth it
Rooms are clear Hard to find the hotel
very nice room.
Friendliness and helpful staff. Easy in and out. Close to airport but with local places to eat.
Convenient courtesy shuttle, helpful & obliging staff, good location Thin walls - noise from next rooms.
Friendly reception. Shuttle was convenient. Accommodation very basic for the price. The bathroom needed attention, eg., painting and mould in shower.
Close to airport and free shuttle The cost was a bit high
the motel room was clean and comfortable staff were very pleasant and willing to assist with any of our needs we moved accommadation on the second night due to the noise level of the guests in the next room we went to reception and put in a complaint which was dealt with promptly but to no avail so we moved on and recieved a refund without any hassels
I liked free transfers to airport and the spa bath. Breakfast was good value.
You know what you get with BW Hotels. The accomodation is standard and. I did like Free Wi Fi although it is limited usage - fair enough. Reastuarant on site was really handy and the food was good. Well I didn't know the Free wifi was limited usage at a time.
I found the motel very convenient for my overnight stay. I really don't know about your facilities or the district as my purpose was to have a sleep and catch an early flight next morning. No complaints
Clean. It was good they had a restaurant there since there was nothing in vicinity to walk to easily. Restaurant was good but a little on the expensive side. Shuttle service was good. Quite a ways from airport to be called an "Airport Hotel". Not much around there to get to by walking.
A good setting, with close proximity to the airport and good facilities, including flexible ( free ) transfer to/ from the airport. Very friendly and efficient staff. No
Closeness to airport with ability to leave vehicle.
Shuttle bus arrived at the airport very quickly after I made a phone call. The room was very clean and beautiful. Big enough. When I get into the room, the window had left open.
Close from the airport. Free shuttle from and to the airport every half hour. Buffet dinning inside. Pool isn't really pretty. Looks old
The Staff was friendly and professional. It was also a great location close to the airport. There was only 1 washer and 1 dryer. 3 or 4 of each would be better, especially with the size of hotel.
All the staff were lovely. And they let you use the fitness room early in the morning! (The shuttle from the airport was also about 3 minutes in duration, and they came very promptly once one finds the courtesy phone in the international airport arrivals areas.) It's a wee bit pricey for the quality of the room, but the staff made it an enjoyable place to stay between flights with a beer in the evening and the gym in the morning.
The shuttlebus service is easy to organize. We like the buffet very much when we arrive, are tired and hungry.
i found that the location was convenient,it has a nice bar and games room for a nice relaxing drink after a days full of shopping and the resteraunt has a great buffet wich i found to be value for money.
friendly staff. buffet meal cooked to perfection and free pick up and take back to airport transfers
Location near airport The door security latch was ripped off so room insecure. Other guests made excessive noise to 12 pm with no action from management. Other guests rose at 3:30 (several not just one) and made excessive noise with no action from management.
The hotel is in a good position, and ideal for air travel. Facilities re bar snacks, sufficient for us. Car parking, a big reason for staying there. No
Good Client laying in hallway outside my room trying to get service on his computer
Comfortable and clean room
Friendly courteous attentive staff clean rooms and location
Decent clean room for short stay in good location
Nice and helpful staff, beautiful park over road We had to get cabs to and from equitana, would be awesome if we could have got a tram easily
Close to my business appointments Took 20 minutes to get heater to work, time set wrong on control and then I had to reset it
The staff were very friendly and helpful in providing information about the local area including maps and information about local services. The rooms were in good order and well tended and stocked with fresh towels etc. each day. Basic breakfast menu available which was good value for money. No complaints from us.
It was situated in a good position to get into the city & has recently been upgraded & now looks good. Nil.
I thought the new renovations are coming along quiet well...I enjoyed most of my stay there...I think it would be much better if they had a smoking area as the old people in the room next door was very abusive to me for smoking outside...I was doing the right thing... I also think that the curtains should come all the way around the windows as the lights stay on all night out side and come through the curtains very annoying it was....
Being so close to Park and trams and proximity to Melbourne city.
convience to the city noise from other guests