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Friendly helpfull staff. Good food. Parking could be a problem.
Most importantly the duty manager was an absolute star! She made really all effort to make us welcome and was very efficient indeed! A service with a smile and personal touch that you can not find very often anymore. The room was excellent apart from our little problem in the night everything was brilliant. Plumbing! The radiator in the bathroom was banging all night which limited our sleep to a couple of hours max and unfortunately marked an otherwise superb stay down.
Within walking distance to the venue where our function was. We were told that the room was one of their luxury rooms, not sure where that idea came frrom. Carpets up the stairs and in the room were very dirty, room size ok, old sash window that was permanately open, mind you it was so very hot and stuffy in the room all night that we would not have wanted in closed. Room passable certainly not luxury!
The room was a very good size and so were the on suite facilities.friendliness of all staff was good The bedroom carpet needed to be cleaned or changed
A very good location in the park area. the food was excellent and the staff where very helpful. No would use this hotel again.
The decor; comfortable bed A smell of smoke permeating from the bar beneath the room.
I enjoyed the spacious room and large bathroom. It was very romantic and warm.
Breakfast - Room was of a reasonable size Reception - appeared 'phased' by situation including dog which property's web-site said were welcomed at no extra charge and this was found not to be the case! Room, although reasonably contemporary was beginning to suffer from the usual British disease of lack of maintenance and care!
Property in very good condition & clean Book a double room online, on arrival find that there was only a twin available
Room was very nice good size & very friendly staff I think it was a bit over priced £90.00 seems a bit expencive for a pub. Breakfast the fresh cooked was good but continental a tad tight hardlt anything.
Nothing. Seriously could not think of a benefit if you paid me to do it. Not just dirty but absolutely FILTHY. I am a man, I have served in the army. I am not squeamish about some dirt but this was vile. I think there were not cockroaches because even they decided it was too much for them. The guys were so rude its indescribable. I lack the words. On top of it he just lay on a very thick Indian/Pakistani accent and pretended to speak less and less English as soon as we tried to complain whereas his accent and language level was fine at the start of the conversation. We booked a double ensuite and they tried to give us a twin with a shared bathroom. They "explained" it was the last room and we could take it or leave it (this is at 2am). We refused, got up and left and when all the hotels in the area were booked out because of the Munich airport shutting down we chose to drive 3 hours back to Nottingham directly instead of the sleep in London, walk around and travel in the morning as we had planned.