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That the staff went out of their way to make me feel welcome and helped me a lot during my stay in Eastbourne even though I was only there for 1 evening. The other guests on my floor were inconsiderate and made a lot of noise late at night, but this had nothing to do with the hotel or staff, just an unfortunate coincidence.
Good fast wireless Internet Access Sausages could have been better
The guest house was very good, very clean, friendly staff, very good breakfast. Very good location just a couple of mins walk to the sea. It has been refurbished to a high standard. We had a lovely stay.
Location small room,many stairs
Location. Owners. Breakfast and breakfast room. Flights of stairs to reach room. small room and shower cubicle so tight it was difficult to turn round without knocking the water control and shutting the water off.
Curtious staff. Clean, well equipped room and exellent breakfast.
I stayed at the Hotel in March & could not fault the service & the excellent breakfast, I will certainly stay here when I visit my son in University
Very good breakfasts. Room very well appointed and decorated. Lovely large bath towels.Proprietor very helpful with arrangements for late arrival. Helpful parking arrangements. No lift (but we knew about that in advance) but 47 stairs to room. No BBC1 on TV, BBC2 intermittent. No towels in room on arrival later than advertised check-in time. Shower operated well, but cubicle too small - kept hitting tap when moving around, sometimes shutting off the water! These are small points in an otherwise very enjoyable stay.
The staff 'recent referb,location In Attic room which should be sold at under 50 pouinds as small space and many flights of stairs to endure
Good location for what we wanted. Pleasant room and staff. It would be good if the table cloths were washed after each use. If they don't want to do this they should use paper or no cloths. The crockery should be checked more carefully before it is put out, since some still had food remnants.
friendly staff good clean facilities good food
The Room was beautifully done out and had a great view of the tennis courts - shame there were no matches on though! The staff were really friendly and the breakfast selection was great. All in all, a fab find!
All the little extra touches ,like turning the bed down,the lamp turned on for when you went in,chocolate on the pillow.The propriertors always smiling and took the trouble to be really nice nothing at all
Excellent service, superior food, room very clean and comfortable. Free DVDs to borrow from large collection, which really topped things off.
Pleasant guest house with excellent service and very friendly staff. The room was comfortable and the breakfast of a very high standard.
The owners were very helpful and pleasant. The room was very nice and the decor good. Sheets were lovely and crisp. Breakfast was excellent with lots of choice. There was absolutely nothing to dislike.
excellent all round especially the owners and staff
Very nice hotel, polite/helpful staff, good location, clean and breakfast excellent. The only neg comment was with the bathroom in our room it was a little too small (narrow) esp for my husband, you couldn't properly use the sink without nearly hitting your head every time on a shelf .
The location was handy for my stay in Eastbourne however I would not reccommend this hotel. The one staff member working over my stay seemed overwhelmed with things to do, the standard of the rooms was not impressive for an apparent 4 star hotel. The TV was consistently out of tune and generally not impressive for the price tag placed on the rooms. Probably adequate for a short stay for pleasure but ona business trip and for the price tag I expected a lot more.
Nice reception area. Excellent Breakfast Hotel was locked until 3.00pm and it was impossible to get them to answer phone calls and door knocks. Decor in the Bedroom was poor and outdated.
friendly staff room small
the decoration and the breakfast the bedroom is quite old and the shower is very small and very noisy
excellent breakfast, really nice decor- but might not be everyones taste. En suite was very small.
Close to the beach, shops, theatres, restaurants and bars. Clean, friendly hotel with a delicious breakfast. The television did not have a DVD.
People running the hotel were very good No
friendly hoteliers, relaxed atmosphere, great breakfast, colourful decor, clean rooms.
Staff were lovely, homely hotel and excellant location!
Frank and Paul were absolutely great! Friendly and helpful, it was a pleasure.
Very friendly, charming and helpful owners, pleased to meet any request, great breakfasts, brilliant supply of flu-mitigating medicine! No
Proprietors were wonderful; friendly and helpful. Great breakfasts. Wireless internet. no elevator, which is no problem if you don't mind stairs, and I don't.
the couple was very friendly
Never book see view rooms in mid season
Very friendly staff. The room was in the basement, so quite dark. It was the room number that I booked, but I think that it should be made clear on the booking info that this is a basement room. If I had know, I would have booked a different room.
I loved receiving a glass of wine on arrival, after our jouney! A lovley touch! Nothing! Everything was great!
Lovely owners, newly refurbished, right on the sea front.
The staff were so friendly and the room was perfect!! Made Christmas a great couple of days!
A very peaceful, beautifully kept hotel. Very clean and the rooms immaculate. Breakfast was lovely and the hoteliers very friendly and helpful. The bedrooms were a little on the small side.
the staff whre fantastic
\the friendleness of the owners
It is a comfortable and well run hotel. I was made welcome and thoroughly enjoyed my stay there.
Really excellent in all respects. Great attention to detail, really good food, chaming and consideration hosts!
on Friday night it was quite noisy outside with traffic and people shouting
I was made very welcome and addressed by name - even though the place was full. Very good. The room was clean, comfortable and light. Breakfast very tasty. Not a complaint about the hotel, but the parking is terrible! On-street only, and you're lucky to get a space.