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The atmosphere is really friendly, the staff are amazing,no corporate long faces or forced smiles, instead charming, helpful and creative thinking people. When we asked for an extension lead one was delivered within 3 minutes! How about that for service! Very eccentric shop has charm and adds to the unique quality. wednesday nights there is live music in the very comfortable lounge with its open fire!
All the reviews we read before we stayed at this hotel were correct and we did take the advice to ask for a room at the back of the hotel. We were very pleased with our stay in this comfortable hotel.
Very good Hotel with a nice staff. Room was clean and complete. A comfortable location to visit the city.
Really good family room! Clean and comfortable for all family members. Poor breakfast ex; no scrambled egg, bacon (hot dishes) etc., no marmelade, no hot milk, no toaster for the bread, only one yoghurt (flavored) etc etc.
The Avenue Hotel is a convienent location. Not too far from the city centre. Also close to the Metro.The hotel serves quite a good buffet breakfast .
Good, efficient all round hotel, with a very good breakfast table Slightly out of town in a not very attractive part of the city. You should highlight that the hotel is in close proximity to the tube line from the airport
nice room, friendly staff, great breakfast double duvet in room would have been better
This hotel has a very sweet ambiance. Indoor and outdoor hang-out area is pretty. It is a nice walk from downtown. Breakfast is good. The room is big enough. Internet connection should not be limited to just to computers. It is a problem for couples who each have a laptop and a smart-phone.
great place, excellent breakfast, helpfully staff, but avoid the snacks in the bar
Lovely courtyard outside with wooded deck and an attractive foyer and lounge. Helpful and friendly staff. The carpet in the bedroom needed a good clean.
It was simple but clean hotel, very near to metro station and just about 10 minutes walk from city center. Good choice to sleep at such expensive city as Copenhagen. Shower was not really comfortable, but ok for one-two nights stay.
free internet service
Free internet Very hot in the rooms, unable to open windows wide
for the value of money ok, for short stay ok ... still if looking for comfort big bath and room choose other location
The location is very good it was walking distance to City centre and near public transport.
The location was great and the staff was very helpfull. We got a quadruple room, and the room was so small that if one of us wanted to move around between the minuscule "airplane style washroom" and the desk in front of it , the rest of us had to be on top of the bed and bedbunks. We had to leave next day to another hotel were we could actually fit. It is a good option for couples or just one person.
Near centre, good price for Copenhagen, good breakfast, hotel staff, rooms cleaned properly. Noise from other rooms, noice from street room was just on the street level (no chance to open windows, because of noise). Bathroom to small no basin in shower after shower water was everywhere in bathroom.
The location is great. We can have a deep visit in copenhagen by our feet. Considered the loacation, the price is cheap. Also, breakfast is good, my stomach satisfies. The room is so tiny, not small. We feel that we live in a ship or on a train. Everything is simple, suitable for travel bager.
Bathroom toomuch small, difficult to have shower.
only free wifi in lobby, not in room. Room is super small.
nice rooms reciption was emty when we arrived at the hotel 01.00 and we had to wait 10 min to diliver some stuff to some of our other guests.
Convenient location, fine breakfast, quiet
It had Sauna and Gym. Price didn't include breakfast.
I have to pay a deposit of 100 Euros in advance in case I would steel something from the room or I wouls make damages.
blond angel girl at the reception desk which helped me to find locations on the town map cleanliness of the shower, no shower gel, same sheets for 5 nights
Comfortable hotel with excellent cuisine. Well-equipped spa. Easy access and parking.
Nice rooms. Clean and fresh. We stayed in a familyroom It was not possible to get any meal for the kids. The gourmetrestaurant offered just half size of their courses. We went out in the street and found a pastarestaurant
The staff were friendly. The room was small but clean. There was a good fitness room.
The service and the room was actually the best thing. Everybody was nice to us and we had no problems what so ever. Not enough channels - also for the pay TV.
Quick response from both janitor and cleaning personell after complaints. Standard of room is closer to hostel than 4* hotel as rated. Bathroom was not cleaned upon arrival, TV set with a flickering image and no remote. Broken lamp just hanging from the wall with pieces of it on the desk.
Non-distruptive and friendly service. The bathroom was not in good shape, after a shower there was water in the floor, no curtains, etc.
Close from my business meeting Staff try to charge me at a higher price..as they did not check the price I got, so..take care
The fresh fruit at breakfast The room was poorly ventilated, each time I returned, from a day of work I could smell sewage/ bad drains. The bathroom needed to be painted. There was nowhere to get a cup of coffee after 10 pm.
Wireless internet was pretty bad in the far away room at the end of the corridor. The bathrooms where so small that you literally have to bend over the toilet to brush you teeth above the sink. There is simply no room at all!
Convenient for my purpose. Limited menu options. Slow bar and restuarant service.
Close to my customer
quiteness dirty in bathroom
It was quiet. The room was quite spacious and comfortable. It was located close to where I was visiting on business. Restauarant was pricey given the type / quality of food.
Very helpful and friendly staff. Free WiFi. Has everything a business traveller needs. Too far from Copenhagen
Hotel Lobby design I liked it very much. Nothing else. I did not like the hotel as I think hotel was too costly compare to facilities and arrnagemnts. I stayed in the copenhagen city for 2 nights in a nice hotel with free continental breakfast but room rate was half of this with half of the rate of Lautuppark hotel.
Friendly, helpful staff Value for money Nothing
all the comforts and the fantastic service. not finding this place earlier in my holiday.
Wireless access to the internet The smell of the sour from in toilet
Nice environment, clean and comfortable Was waiting for someone in the reception for 15 min. No Personal to reach, not even at phone!
It is calm and clean, and good breakfast.
The food was amazing and the staff were very friendly
Near where we go too.
Staff were very friendly and efficient. I did not get full use of the hotel due to my late arrival and early start the next day.
The room seemed to have been recently renovated and was quite nice. The breakfast buffet was quite good. The staff were polite, but obviously not very experienced, therefore the professionality of the service was not very high.
Dinner; breakfast Nothing
Very nice surroundings, very quiet. Low electrosmog levels: actually it seems to be one of the few hotels without a phone mast on the roof, or nearby. Great restaurant.
The breakfeast, fast Internet connection.
Very good parking,food was very good,fairly close to town centre.Reception staff were very good. Room was rather small but adequate.
At the reception everybody was very nice and helpfull and the rooms are fair and clean. The village is very beautifull and with good weather would have helped very much. If you want to visit Copenhagen and not stay in town this hotel is very good choice. Good parking place
the room was clean and the daily servicing excellent - the hotel staff were friendly and helpful we booked a room for three (2 adults and a 14 year old, but the rooms are not really big enough for the extra bed.)
close tot the city center, very functional hotel no air conditioning; it was very hot
Clean rooms, close to railway and center of interesting market town. Comfortable rooms. The restaurant was terrible. I ordered grillled salmon which was fine (but expensive) but it came with vegetables that had been left in the heating bath or oven all day and were completely soggy. I cut a potato and it squirted oil over me. The breakfast was also quite poor. The fruit salad wasn't renewed each day so the melon and pineapple just got drier and drier.
It was close to the center. Also the staff was really nice (and good-looking ;)). All of my questions were answered. There was no hotel regulations printed out. The TV system was too long to watch to get to the interesting information.
Availability of smoking room, very good breakfast, free wireless internet I had a complaint for the bathroom, but the reaction from the hotel was immediate
A good hotel. They promptly solved a mistake they made with our reservation (there were no extra beds for our children) and offered us an extra room with no charge. Nice breakfast selection, but a bit more fruit would have been nice to have. It's better to arrive in a car, but their parking space is limited, even though there seemed to be an extra location on the right wing, but seemed very isolated.
The bedroom was comfortable and practical. Very limited choice in the restaurant. Rather nonchalant attitude of the staff.
General conditons of the hotel and the staff In the bathroom there was no window or any working air fan
Impractical room arrangement - (1) hanging clothes behind entry door is not smart. (2) Should have drawers. Room was NOT "friendly" to person with mobility problems. There are no guard raills. Transitioning from the toilet to the sink is a hazardous operation ! The sink looks great, but it is poorly designed the clearance between the bottom of the spigot and the floor of the basin is too little - cannot slide the hand in there to wash it.
Nice Atmosphere and great breakfast. It is a conference centre with accomodation, so has an upmarket student-room feel.
The bedroom was fine but the bathroom was really awful.
The view, room, 1 hour free internet access, restaurant, staff, dinner and breakfast, location. Bathroom, smell of sewer in the bathroom,
The Hotel looked nice and clean Yes, I hava a complaint. The Hotel Manager is very prejudice and arrogant!!!
Very friendly and courteous personal. It was no problem to offer us a restaurant in town to serve us a dinner. Hotel restaurant closed at 9:00pm. No hot water in shower before 6:30am.
I booked this hotel and was later called by the hotel to say they would not be open until 7pm in the evening, when I got into the hotel the kitchen was not open and the was no food to be purchased so my evening meal was a bag of nuts and a beer.
Room was very hot. Found it difficult to enter details about children / adults to find the best room for my needs. Receptionist kept talking on the phone for 5-10 minutes while we were waiting to check out.
The staff was friendly and the room nice and clean. The room was extremly hot. AC would make it better!!!
Large, comfortable and very cosy room. Our room was accessible from a patio, very nice and quiet. Location is a bit off centre but great if you would like to see some Danish countryside and only about 40 min drive to Copenhagen. Breakfast was very good. Friendly and helpful staff. Would definitely go back for a quiet weekend! Breakfast served only until 9 am. 100 dkk for the dog is a bit expensive.
a very easy-going pleasant visit; we really liked the quiet village setting and eating a nice breakfast outside looking at the church cars going along the side road are close to people eating; some screening (e.g. a hedge) would be nicer.
The breakfast offered a very good selection in a nice atmosphere, and the hotel staff was quite nice and helpful. The hotel building is quite old, so the rooms had a bit of a strange odor--not bad, just noticeable.
The breakfast is good and the rooms are very clean and well maintained. It''s accessible by bus and train.
Nice restaurant and breakfast buffet, free wifi Small and noisy room on the road side, shower directly in the bathroom (no separation on the floor)
Very friendly staff, very helpful - great food
Great location and views rooms on the small side
Bathroom needs updating
Very good value for money!
Location of Hotel near København. Nothing. All good
soft bed,big extra pillows.. railway (train) noises,,
Very nice hotell with fair price. Right next to City 2 shopping mall. In the middle of nowhere
it was near the station - and near a party I went to in Tåstrup I was only there 1 night- so what I saw I like
Nothing! Almost everything!! Despite speaking to the manager, the situation only got worse!!
Room was large and quiet. Restaurant was excellent Shower fixture was broken making it difficult to use. Some television channels did not work properly
I liked the friendly approach and service at the reception and children facilities in the hotel. I did not like the location of parking lot behind the corner of the hotel. I did not like the fact that even receptionist did not inform me about extra charges added to my room account for two month old puppy at check-in. He actually said: "Oh, two months puppy, that is OK". The information about price for a dog came at checkout, which is quite odd to me..
Close to public transport (effective in Copenhagen) and close to major roads as well. Quiet. Breakfast was good. the sink was almost completely blocked (room 721) and nobody came to fix it during our 4 days long stay despite I advised the desk.
Good breakfast, smart personel by reception, free parking in the basement, wi-fi internet inside of the rooms
I have a good time in this hotel. It is really a good choice for travelling in Copenhagen.
Good location; situated directly above two floors of shopping centre and hotel's parking floor, but the hotel itself is very quiet. Pleasant views from the hotel room windows. The balconies of the rooms are all connected like a corridor (might be good for a quick exit if there's a fire), so felt there was no privacy/security.
excellent staff, quiet room, clean very difficult to find entrance ... perhaps more signs needed
the location of hotel is great as it is located at the center of lyngby. few choices of TV channels
Front Desk staff were rude. First night when we arrived we asked for a luggage cart. The Front Desk Clerk gives us one that is broken. On top of that the elevator did not work with the key. Had to ride up to the front desk and switch elevators. Front Desk Clerk was more busy watching a movie than helping out. The next day we needed a luggage cart again. This Front Desk Clerk had the most outrageous response. She went to check in the closet for one. There was none. She came back and said "well there are none." I told her I had a lot of things to take down to the car so what would she recommend. Her response. Well you will just have to make many trips. Wow. That is all I can say to such a response. A most uncaring staff.
A very good hotel considering value for money.
Value for money, ok breakfast, easy access by car to Copenhagen. Family rooms. No aircondition, poor/non-working ventilation. Small family room.
Old and far.
not much looks like a budget hotel, but is really expensive. Located in the middle of nowhere.
Excellent breakfast! The strange smell in the corridors upstairs.
The price that I booked was nice, staff in the Hotel was fine!, breakfast was fine, room was ok, that is good hotel when the price with discount. The hotel has blocked about 2 price money on my debit card after all, and now I have to wait if they charge the real price or double !? Hope they unblock rest of my money and I do not have to go to my bank and stragle.
Good hotel, friendly staff, sauna and fitnessroom fantastic, rooms are clean,near to Kopenhagen.
Good location, handy for the train station. Reception staff were very helpful. Good sized, comfortable room. Plenty of choice at breakfast although the layout of the tables could have been better. We ate one night in the restaurant. Service was very slow with one person taking orders, clearing tables and serving drinks as well. Waited over half an hour for main course. Menu was nothing special and food was vastly over-priced.
ratio price/quality none
hotel was fine... very cold at night because they turn off the heat. computer was closed at 11 pm..that was not good..other wise the place was fine...
breakfest is very good free wireless also in the room with good signal
the receptionist lent me half a kronor
nothing ! aldo we were led to believe it was a double room booking in the internet, when we arrived it was a small room with a bed left and right.
Free Wifi The room is tiny.(My garden shed is bigger than this) we had to move the chair outside just to be able to move. You have to stay on your bed if someboby needs to move. The toilet is in the shower and the seat gets all wet when the shower is on. The reception staff are rude, it was a big inconvinance for them to check us in.(the middle eastern guy)
The free of charge internet The quality of the rooms
10 minutes walk from tivoli garden and city hall. Free Wifi. Very small room , don't expect to stay in your room unless for sleepin only. Staff was pretty rude, we asked questions how worked parking in Copenhagen and the only answer we got that we could the hotel parking (not free off course). Bed was a bit too small it you're tall and pillow were awful.
We liked best the clean rooms, good parking conditions (the hotel has parking possibility next to the hotel) and the hotel is very central in town. The breakfast we have booked was good.
The public PC in the lobby of the hotel. The breakfast was not served in the hotel, it would be better if it was served there.
The hotel is located about 1.5km from the Metro station "Malmparken" and takes around 15 minutes to walk. Its quite modern, if basic, with plenty of parking lcoally. Although evening emals are not available, tehre are some restaurants within about 5 minutes walk.
Staff's hospitality Reception is not 24 hours or at least until midnight.
clean and modern at the arrival the staff immediatly asked us the payment. They didn't let us the possibility to pay after have change our currency. So they applied a very high change rate : €1 = DK 6.66 , instead of 7.50 . So we paied about € 50 more on the hotel tarif and they explained such high change rate , because of the bank fees. Usually banks take about 2-4 % , but Zleep Hotel took us 12%!!! too much for a change!!!
Clean room. Breakfast No receptionist after 11:00pm - I was locked out due to being given a door card ckey that was incorrectly programmed. Also room very basic, it did not even have a bin!!
breakfast - machine for soft drinks out of order, no backup solution, on my question I was asked to have either coffee or tea + rather pure selection of anything you can put on your bread (only butter, and 1 kind of cheese)
quiet place, free parking Internet not included
everything not really
Clean rooms, free parking, nice quiet location 10 min by car from Copenhagen The room for 4 was really very small, beware that the reception is closed from 12 to 16 o'clock
For my purpose fine placement, nice new and clean facilities. Poor breakfast
It was convenient for my business meetings and reasonably priced + free wi-fi. No proper bar in the hotel, no ability to carge dinner to my hotel room, breakfast finished at 9:00 and not much on offer
Our top-floor room was comfortable and well-designed in best Danish style, with a fine view over sports-fields and woodland. The room was serviced daily. The self-service buffet breakfast was tasty and generous. A reason for choosing the hotel was to have parking for the car - plenty was available - and my wife, with walking difficulties, found access easy (once we had found the front door). Explanations, not dislikes: hotel guests without own transport relied on taxis - it was a long way to public transport and to the city centre. Staff were helpful but few. The building is primarily an office-base for sports associations, with hotel bedrooms on the ground floor and top-floor for teams and hotel-guests - top-floor rooms have the view. I had to ask for the top-floor common-room to be cleaned as it had been neglected.
Free wireless internet access with good connection bathroom and room size including bed
Transport to city too long or too expensive (taxi)
There is nothing good about only one thing: if you need to be at the stadion......... It is difficult to say that it is a hotel...... should be indicated as motel or hostel for a young persons...... There is not even a phone in the room in case you need to call...... Few rooms made on the last floor of the sportive center..... And you can also forget about wifi! It is not working at all! Brekfast only till 09:00....after you can not even ask for a coffeee.... There is no restaurants in the area::::::::!I Am using very often opinion plased on e-booking..... but there was not such information about .......oterwise surely I would book another hotel..........
My room and bed was very comfortable. I felt the facilities were massively lacking. It was almost impossible to get a drink of water even, they would do very well if they sent up a small shop as the hotel is in the middle of nowhere. The breakfast was not nice, and the buffet lunch was terrible and ridiculously over-priced.
Nothing. The hotel was not a hotel and should not be marketed as one. It was closed upon arrival with no details about entry. The room was terribly basic and the breakfast was difficult to locate and a very poor selection. I would like a full refund please.
Friendly staff and good areas in the lobby for relaxing and working. Rooms not clean enough, somewhat poor breakfast, single rooms too small, no option for buying food in the evening,
The hotel was convenient for transfer from the airport and provided an acceptable overnight accomodation. The facility is clearly designed for sports training and the hotel would provide accomodation for the team members The inability to get any food when arriving at 21:30 was very inconvenient and does dot make this location very business user friendly. The two cafes in the stadium grounds also had closed their kitchens at 21:30.
Perfectly situated right beside Bröndby stadium for my purpose. Very quiet especially at night. Pretty long way everywhere, there's practically no services around within some 3 kilometres.
Nothing. Room was dirty (coated with dust) and even un-serviced the 2nd night of my stay.Staff were poor.
Then food was ok although too expensive. Not worth the price, 950 danish kroner for a double room. Everything seems to have been new around 1970. Not very nice, at all! And they charged us 25 kroner for wifi though booking.com states it as free. - A mistake they said at the hotel, well yes, it was a mistake to choose Svogerslev for ourstopover.
The price is lower than the other more central hotels (in Roskilde a hotel was double that money). The staff is very welcoming and helpful. The rooms should be cleaner (especially the bathroom).