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food was good room and bathroom design (interior architecture and space) are poor
Nice hotel, beautiful surroundings, very friendly personnel. Breakfast was a bit simple but good. Lots of muskitos (also in the room) due to forest surroundings. Bathroom was very small (though nicely styled).
Location !!!! great The small selection on the menu, not an a la carte restaurant
Hotel lays beautiful in the forest, tea facilities in the room, swimming pool for free, very friendly staff
The location of the hotel was wonderful. The service was outstanding and the food great
Good value for money 1. No double bed in this price available (only 2 separate beds together 2. Very small bathroom
Nice room, little but nice pool, good and kind staff, in the middle of the woods so we saw deer and wild pigs while going there. big and great breakfast. Good value for money! Nothing, a real nice hotel
Great location outside of Epe with cordial staff and comfortable accomadations Very small bathroom with no shower wall so floor in bathroom is very wet.
situation small room
NIce clean room, friendly staff. There was very cold in the room on arrival, and the heating could not warm the place in 1 night.
Excellent location. The sheets left white fibers all over my clothes. I noticed that only after I emptied my beg on the bed, so all my clothers left this hotel coverd withe white fibers. That's also probably why i sneezed so much.
Excellent location for town centre A bit basic and dated.
The smoking area is located directly in the area of the reception. Within 5 days the linen weren't changed at all. Cleaning of the room was conducted cursorily.
Location, Value for money, Parking next to Hotel, Bikers welcome ( motorcycles ) Very helpful staff. At 2am we had someone enter our room, my wife and I sat up in bed and we could see the light from the doorway coming into our room, my wife said " hello " and the person said oh shit and shut the door, this was not very good as someone else had a key to our room.
Reception and restaurant staff were lovely and helpful. also liked the free wifi and good quality of buffet breakfast
that the restaurtant was on hand to have your meals I think it would help if you had fans or air conditioning in the bedrooms, also a wall fan in the bathroom when one is having a shower or bath.
all the staff were extremely helpful and friendly.
the reception staff were friendly and helpful, it was easy to park and thanks to the sign on the roadside it was easy to find the hotel. the service in the restaurant for the evening meal was painfully slow and after a long journey it would have been nice to have the meal in a reasonable time. We got very tired waiting to be served between courses.
Easy access from motorway. Nice rural feel.Easy parking.Friendly staff
The hotel was excellent and the staff were so kind and helpful we were very impressed. We had service far beyond the call of duty from all ranks from the restaurant manager the other staff and everyone connected with the Mercure Hotel in Zwolle.Many people wondered why we chose this hotel and why in Zwolle. We did not know the city or the hotel but we had stayed in a mercure Group Hotel in Rouen No it was a good hotel. We are used to staying in hotels in many parts but this one was certainly very good
Staff very hepful and great breakfast choice
The staff were pleasant and bright. The car park was gratis and our room was Scandinavian-style. The hotel is not in the center of the city. Our room had not the bathtub...but we cannot reasonably wish for more!
It was well located for my meeting and very comfortable. The fact that I had to pay for internet access in the room.
Too expensive for the quality of the motel. The motel was ok but it should be in a lower price category and include brreakfast in the price.
The Breakfast THe toilet ran the first night we were there ever 10 minutes for about 5 seconds and the roooms are small
Staff, peaceful location, excellent service Breakfast.
The Hotel is in the perfect location, near station and center. The staff and service was very good and prompt. The room and bathroom was spacious and very comfortable. Loved staying at this Hotel.
Good service, friendly staff. Excellent value for money.
The room (in the old building) was more than perfect! The breakfast is way too expensive.
Staff were very friendly and very helpfull Bed and pillows were uncomfortable. I stayed for 4 nights and could not sleep at all. the maximum sleep I had was 2-3 hours. Also, rooms are very dark. did not feel comfrotable at all. Also, when I booked in this hotel, I made reservation for 3 nights with a room rate 165 euro, per night. I arrived one night earlier and was able to check in. However, when I got the hotel invoice I had to pay 170 euro per night not the booked rate 165
I cannot say I was particulary impressed. 4 coathangers for 2? Rip off breakfast. Hot room. I thought it would be more luxurious, but it wasn't.
Staff were extremely friendly and attentive and spoke very good English. Room service was virtually nonexistent first two nights (weekend) – bathroom was not cleaned, trash was not taken out, extra pillows remained on chairs.
The Hotel and staff was amazing, the best I have ever experienced.
Our room was very nice & the food was excellent
The room and especially the beds! The were perfect in one word The service was a disaster
Pleasant service, good food, quiet location far outside of the city Dalfsen (if you go by bike)
the location is great, you can enjoy the adventure on the canoe or on the bike
it was peaceful and relaxing, the grounds of hotel were beautiful, accommodation was first class. no
surrounding area is beutiful and convenient for real, good rest after busy week.....
The setting was excellent, the rooms were clean and tidy and well fitted out. The hotel facilities were lovely, we sat out in the sunshine enjoying a drink by the canal at the back. The breakfast was superb.
The setting was charming and the staff was very friendly and accomdating. The rooms did not have fans . During our stay the weather was warm. It would have also been helpful to have a computer available to use .
Modern hotel, very clean. Very noisy.
The rooms were a bit noisy, we could hear the neighboring guests (with children!) because of poor insulation.
Locaton & facilities, friendly personnel Restaurant quality not in accordance with hotel level, Setting quite nice, kitchen "average"
Quiet surroundings with lovelyl nature, main building with reception, restaurants, lobby and terrace beatifully designed and situated. Very worth its price. .The whole establishmwent seemed a little worn (except the main building). A long way to drag the luggage from the parking place to the proper building (not allowed to take the car inside the hotel grounds for unloading).
Friendly atmosphere, good room. No
Location. Easy access to city centre and rail station TV is quite dated I thought. I expected a flat screen. Internet access is quite costly offering FOC is becomming more and more common these days. Maybe an English stuff but Coffee/tea making facilities in room is always a good idea I think
a wonderful hotel, very grand
We only stayed for the night because of a wedding party. No
staff bath room was cold breakfast very expensive
Very friendly staff
Very close to the Train station and quite. No
nosy bathroom ventilator
close to rail station. For the price we expect more
excellent staff and food
The hotel was clean, the staff were helpful and friendly,and the food was of a very high standard the barking dog across the road.
excellent customer service and ver polite employees. reception, restaurant, bar , etc
Easy to find location, very good and pleasent staff. Well maintained throughout. Breakfat choice and presentation was excellent. Wireless internet did not work and listed price very expensive. Sound insulation between rooms poor [TV from next room could be heard all night].
Nice, clean hotel. Nice restaurant and bar. Some traffic noice.
it was excellent ! no
Staff attempted to assist us at every opportunity. Restaurant meals were very high standard. Car parking very convenient The rooms feel rather "dated" and electrical wiring systems are old and of concern. WIFI was very expensive.
Breakfast was outstanding The website claims all rooms have a (French) balcony or terrace - they don't, this is very deceptive as 'the French balcony' is just a railing infront of the window.
To hot to sleep, airco would have been welcom.
Nice ambiance of restaurant and bar; quality of the kitchen. Possibility to use the hotel bicycles which are very decent to make a decent cycle trip.
The breakfasts are always fantastic and the staff are always very polite and helpful
Hotel grounds and setting, only stayed one night hard to say but would have been nice to have had B/B option.
Very friendly staff, nice rooms.
Excellent food. Quiet. Handy for ferry across to city centre. Reception area and corridor leading to rooms rather scruffy.
Fantastic room, good location
Location. Friendly, helpful staff. Good parking facility. Price of buffet breakfast ridiculous at €20
Overall great value for money and genuine service!! The bathroom was nice however not very practical (small wash basin etc.)
The nice hotelroom and location It was a bit expensive (food as well)
part of overall holiday experience pleasant to come back to after day away breakfast could do betterfor quality and choice
Comfortable, nice and clean suite. Good restaurant. City-center just accross the river. Small (and cheap) ferry sevirce until 23.00 ! When visiting Deventer I would advise staying at the Sandton IJsselhotel.
Dinner in the Brasserie and breakfast. The parkingavailability and not getting a room at the hotel.
Hotel is close to downtown, looks great and rooms are good. We stayed there after a wedding reception and dinner and service was excellent. Two-person bed was slightly smaller than we anticipated (I think 1.40m).
The room was comfortable and clean. The hotel is perfectly situated in the historic centre of Zutphen.
There was a wedding party with a disco which went on until about 1 in the morening. Had I known, I would not have booked the hotel - but, as a hotel, I must say it was very good and I would certainly stay there again.
Whenever we had a question, we got an answer or a solution in a couple of minutes We were not informed at the reception that we would get a room for handicapped people. But ist was no problem, because the room was alright.
Friendly reception,nice room.Good situation for a city trip. Housekeeping below the standard of a hotel in this class.Everyday there was something missing, f.e.bathmat, coffeetray neither replenished nor washed up.Exorbitant price for breakfast.Beds made up in a very haphazard way the second and third nights.
Located in the Center. Atmosphere is great. Good service. Breakfast was a bit ordinary (mabe because it is Dutch?)
The location of the hotel was excellent, the hotel and staff highly recommended
the hotel is in the center of Zutphen and the town is very interesting good shopping and a very wide choice of goods the rooms too small cold the bath room not confotable the water of the shower went everywhere not sufficient ligth to do a modicum of work
Breakfast very nice and close walk to 4 restaurants Needs more thorough cleaning, paint,yard maintenance, etc. and Immediately across (about 50 feet) from college classrooms and student population. Also, no lift so could be a problem with luggage and walking up steep stairs.
Staff were excellent, probably the best I've expereienced. Without asking they solved many of our problems such as high chairs and shipping some forgotten items to our next hotel. A+++ Be warned there isn't an elevator which can be an issue if you can't do stairs though there are only two stories. They let us park our stroller on the main floor so we wouldn't have to haul it up and down.
Friendly atmosphere, comfortable single room
The staff were pleasant and helpful without being obtrusive. The room was stylishy furnished - and the breakfasts were excellent.
Excellent service! Very nice and thoughtful staff. Compliments to the team!
Service excellent! Restaurant and breakfast awful!
Excellent staff. Very good atmosphere at hotel. 10-15 mins walk from station. I would return for longer stay. Message re early Sunday breakfast did not reach Sunday staff. Request not well received but requested basic breakfast provided. Credit card machine did not work and had to pay cash as I had train to catch.
front of hotel covered with scaffolding and screens - not the most welcoming sight on arrival. Work has to be done but there should be some recognition of this in rates charged.
The Comfort of the bed was excellent, also the food is first class with an excellent menu choice I have stayed at this hotel many times and the down-side perhaps is the price, but this is now considered the "norm" in Netherlands
Beautiful hotel! Staff extremely helpful and friendly, food fabulous, bed comfy! If ever in the area, absolutely stay here.
The hotel felt safe, was clean and tidy. We were two friends sharing - and only one double bed, room a bit small, quite far out of zutphen
The concept is good and the breakfast is more than sufficient The staff did not deal at all well with complaints.
Great price - but it was a good deal. Good breakfast. Out of the way locations - but no problem with the Satnav and it was quiet
the restaurant food at night is the best you find anywhere in the world...the serving staff are very friendly and professional..the sports facilities are excellent...there is a lovely feeling of relaxation out and about the hotel...lovely grounds well kept the walls of the room were grubby and would need a coat of fresh paint...the room was very dark and small...there was no bulb in the light stand and the window was not giving much light due to the position of the room so it felt really gloomy inside..it was room112..the only problem with this hotel is the small cramped rooms with walls with dirty marks
Free wlan in room No business centre
extensive range of sports activities
Staff were very pleasant, and the tennis, squash and bowling facilities were very impressive indeed. I wasn't fond of the stale odour on the way to my room, which also made its way into the room. I think it was caused by the close proximity to the swimming pool.
Beds were comfortable and the non-smoking room actually did not smell of smoke which is often not the case in hotels. The hotel would be fun for a family with teenagers as it has its own bowling lanes. Dinner in the restaurant was excellent and breakfast included both 'continental' and full english. All in all v. pleased. A mini-bar in the room would be a nice extra.
The restuarant was very good, the bowling alley was nice The room as too small, no mini bar
Friendly personnel, nice pool and sauna, good breakfast The bathroom was a bit small but ok.
This is an excellent hotel, with friendly, professional staff. Breakfast buffet and diner of high quality.
My room had a beautiful view of the river.
It was an excellent hotel. The food was top quality. The staff very friendly
Great location, very friendly staff and a very good restaurant with an excellent offering of interesting combinations of food and delicious wines Rooms are a little dated....at least ours
beutiful countryside and the food was excellent
The friendliness of the staff and how willing they were to assist us. The fact that we were away from traffic, noise, etc. and the only sound was the chirping of the birds. Places both inside and out to sit and relax.
The kitchen was outstanding: a real culinary experience. Also the location in a national park is great
very nice hotel, beautiful location. deluxe room + bathroom are comfortable and spacious. friendly and professional staff, great service.
Friendly staff and convenient location.
location smell of smoke in the breakfastroom
The hotel is nicely situated and with thatched roof looks very luxurious. The restaurant is impressive. The hotel has recently upgraded it's outdoor dining. Staff is very friendly. The rooms are pretty basic and need some upgrading. They do not match the rest of the hotel.
We had asked for a quiet room and stayed in a little cottage in the woods. It was ensuited, peaceful, separated from the rest of the facilities. In one word, wonderful