Overview

Best Western Hotel Carlton

Kaisaniemenkatu 3, 00100 Helsinki, Uusimaa, Finland
+358 9684 1320

$86+

Overall guest ratings

8.1/10 Excellent
Based on 940 reviews

Review highlights

  • 9.5
  • 8.9
  • 7.3
  • 3.5

Good to know

  • Friendly service
  • Train station is close

Nearby

    Show all

    About

    The Best Western Hotel Carlton is a newly converted hotel in a 1930's building. The hotel has a perfect location in the very heart of the Helsinki city with excellent transportation, shopping and sightseeing possibilities. Whether travelling on business or holiday, the Best Western Hotel Carlton is the choice for you to spend your night securely and comfortably. Nightlife, wonderful restaurants and a casino are within walking distance to explore! Our multilingual staff will help you with table reservations and other reservations. A café downstairs and restaurant Lost in Helsinki are at your disposal.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business center
    • Laundry service
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 940 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 7.3 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.1 "Internet is average."
      6.7 "67% thought the wifi quality was ok."
    • 5.1 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      5.0 "Only 50% thought the shower was ok."
      5.2 "Only 52% thought the furniture was functional."
      5.8 "Only 58% said the rooms were modern."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      3.4 "66% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
      4.0 "60% found the grounds unpleasant."
      0.0 "100% thought the facilities needed updating."

    Overall Rating

    8.1 Excellent
    Based on 432 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.0 "Good breakfast."
    • 6.3 "Internet is average."
    • 5.5 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      6.4 "Beds were acceptable for 64%."
      6.4 "Only 64% said rooms were clean enough."
    • 3.5 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      3.4 "66% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."

    Overall Rating

    8.0 Good
    Based on 141 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 4.7 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      3.5 "65% complained about the elevator."

    Overall Rating

    7.8 Good
    Based on 366 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 5.6 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 4.8 "Rooms are not good."
      4.2 "58% said rooms were small."
      0.4 "96% thought they were poorly maintained."
    • 3.4 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      3.5 "65% complained about the elevator."
    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou
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