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staff, location, room
Not much Requested double bed and got twin beds. No tea/coffe making facilities in room. Room housekeeoing at best average
The location is great and the business lounge proved to be very handy. I don't like the carpets on the floor, they make the hotel seem old.
No availability of local Restrauants to deliver food.
The room's very comfortable, bathroom's really big&nice, stuff's friendly and breakfest's awesome :)
really nice hotel,good buffet breakfast,very clean,ideally situated
Convenient location for central zone without central zone prices Very crowded in the buffet area at breakfast
Sauna with very nice view. Breakfast was also very good. I like the park infront.
Breakfast is damn rich! Clean cosy rooms, comfortable beds. Staff was very polite and helpfull. Sauna has a rich view to the park and far ahead, pleasent feature. a new hairdryer would be allright :) that one they have is really ridiculous
Breakfast was sumptuous! It is misleading to advertise a gym in the hotel but not inform guests in advance that it costs 12 euros ($18) per day to use it. That is an outrageous fee, plus the day we were there it also closed at 6:00!
Large room, big bathroom, the mirror in the bathroom and great breakfast. I have not found an iron and a room for ironing.
Nice place, comrotable room and free internet and russian tv. nothing special
Good and various breakfest, friehdly staff, near to the centre of city not enough parking spots, used furniture
it was okay. some nice design features the bathroom is practically part of the bedroom - literally. feels like a box in the corner
room was too small for two persons,bathroom was not handy
24 hour reception. Clean and comfortable.
Very stylish and comfortable rooms in quite a cheap price. There was nothing to complain about.
I liked a floor cover. Feels nice. My wife didn't like a floor cover. Says, it feels bad.
No parking places for the car.
Location. Design aspects. Small rooms. Impossible to shower without making whole floor wet. Very small free car park. Pay car park even smaller and very difficult to manouver.
Location, private character compared with other hotels in hel
Rooms I was promised to be given a smoking room but suddenly it was given to another guest? I reported this to the manager but no action was taken!
beatiful & friendly staff, perfect breakfast, perfet location
Location from the hotel in relation to the center of the city is very convenient, walking distance to the downtown area. Breakfast room is a little "cold" and not very personal, good breakfast though. You need room-key to activate the elevators, I understand is for your safety, but not very friendly
The people there were very nice. Say hello and goodbye to me when I left the hotel. The Gym was really good. The bed in our room was very good too.. big and confortable.. The furnitures seems to be a bit old fashion. The door was hard to open.. nothing for weak girls. :-)
Very good location. Various choice of dishes for breakfast. Free of charge Wi-Fi. We ordered a double room. But the room we received was prepared only for 1 person - 1 cover, 1 set of towels etc. Disco musik at midnight.
The staff, location and the area
the central location.quiet room,well isolated.air condition.good breakfast.efficient service of the hotel staff.
The location was acceptable is about the best and only good thing I can say for it It may be the worst price:value hotel I've ever encountered. Expensive ($260) but feels like the assembly plant for Ikea. Television was partially blacked out, the toilet was unflushed (you know what I mean) and the whole place cheesey.
Comfortable room, beautiful view from the window, It was not far from railway station It was too crowdy in the restaurant in morning
location, comfort, price, internet free, ...
very conveniently located..within walking distance of so much...very clean and comfortable pillows not the mot comfortable
very central location, nice walking everywhere. Friendly staff.
We had a shopping week end and it was positive to stay in the center of the city. The breakfast was crowded as the hotel was fully booked. Lower than average breakfast
Clean, pleasant, good location. The bar prices were very high
During the stay I liked, good location of hotel, friendly staff, quality breakfast
The room is quite simple and poor equipped (shampoo, razier, comb, etc.) which are in the same price classs in the international hotels.The restaurant personnel was unfriendly and the order take time too long. The best was the situation, but quite too expensive compared to the service level and room equipment and facilities. I had even "superior room". The restaurant personnel unfiriendly. The service level poor. The room usual level in this kind of hotels. Not the worht of money. The room was too simple and serviceless for actual traveller.
Everything was great. Breakfast was varied enough. It's connected with the elevator to the bus station and the shopping mall in it. No sewing kits or hand creams (specially needed in winter)
Room comfortable enaugh, excellent staff, convenient location of the hotel.
The hotel looks quite fancy. The heating is not working so well, and the bed seems to be a little bit too small.
Central location. Room ok. Breakfast was poorly organised considering how many people eating and how many people working to clean tables etc. Not enough places to sit and personnel not eanough time to clean tables/dishes away.
We liked the classic atomosphere and quietness for the location. The hotel was very conveniently situated. Good food at the breakfast. The toilet tissue should have been installed at the place more accessible. As it was, we had some strains in using.
The room we had was spacious and very nicely furnished with a lot of stylish lighting fixtures. It felt nice in the dark winter. It was also very warm. I only stayed one night and everything was perfect. Perhaps the inner courtyard could be upgraded in the future to give guests a better view from the windows. .
I stayed at the Hotel Seurahuone Helsinki only on one night, it was good and comfort
Excellent location. Helpful and friendly staff (esp. Mr. Petteri). Nice atmosphere. Good breakfast.
Atmosphere of the old building in the mordern city no
Heating system operates well. Kettle in the room is very good idea in winter. Nice staff. Need light renovation.
The location The Bathroom is very, very, very small (minuscule), the service of the hotel is not good, and the room breakfast is very busy
Friendliness of the staff, closeness to the railway station and center of the city. Old European charm. Food was excellent.
beautiful building, great location, helpful staff.
Location, beautiful art-nouveau style, cosy room, good restaurant, friendly staff
breakfast is superb, view from the window over the river, room is very good, tea pot, you can park your car outside hotel for free at night time, central location free internet is a bit slow
it was slightly cold in the room
Nothing. The water was off all day, and they didn't tell us. The building was shaking and loud noises all through the stay because of construction. If they told us, we would have booked elsewhere. Their greed surpassed our comfort. They said they notified us, but they didn't post until after we were booked in.
The view, location, comfort, cleanliness 15€ surcharge for room service
Good location. Quick check-out. It was impossible to sleep before 1 a.m. because of the irritating noise from the night-club. In the breakfast, there was plenty of meat and fish available, but hardly any fresh fruits and vegetables.
Good big room, nice design, excellent breakfast. Very good sounds' isolation - was absolutely quiet though the guests were in abandance. not so close to the centre but possible to reach it by feet
room room bar breakfast restaurant service
Friendly helpful staff
Apparently Booking.com was the only way to get a hotel room that night due to that they book a number of rooms in advance. There was a major conference in town and all hotels were full, but not on Booking.com!!!
very near to my meeting place room service was very poor for a 5 star hotel
Friendly staff and restaurant
the special floor room with beverages, snakcs and papers - and the fittness room. you can hear very clearly, when the other doors are closed, at leasrt from my room 937.
Location, right next to train station and walking distance to city centre, helpfull staff.
Friendly stuff, good location, clean room Overpriced room service, expensive food
Location to the train station
Complimentary umbrellas for the rainy season and free wifi. The wifi in our room was very spotty though. The location is great and in the center of the city. It is literally right next to the bus station and finnair provides a shuttle service for €6 to the city center. Shower had tons of mold and also leaked everywhere. The outlets only charge your phone when the lights are on. Overall the room was very small with dreary outdated decor. Breakfast is pricey at €18.00
Central location Room was really hot and had no ventilation possibilities or working air condition.
It was in a good location at a fair price. none
Great location just in the centre nad next to central railway station, perfect soundproof window (you don't hear anything from the street), breakfast offers a really good choice, everything in hotel was clean. Actually I had early flight on Saturday back to home and breakfast during weekend is open from 7:30 so it was challenging to get my trip in the right schedule. I would suggest to move breakfast to 7:00 during weekend.
Great location, staff spoke excellent English and were all really helpful.
Very clean. Very close to central station and to bus terminal. Good selection for buffet breakfast.
The location. Almost every interesting feature about Helsinki is in a range of 1 km form the hotel.
It was nice, comfortable. Very usefull for bisness trip.Breakfast - good.Parking place - good.Staff - good. everything was good
I was been there only a night and i have not ineracted to the personnel. The only thing I can say is that many different services were present and the location was perfect.
Tne location is just perfect for all purpuses-Railway sation,public transportation and shoping.The staff is very helpfull and knowledgable
The staff, the room, the breakfast, the location, the design Nothing
I used to stay in this hotel 15 years ago...now the atmosphere has become stiff and I had a room which was far away from the elevator.I wasn't impressed with the cleniness of the room..
Beautiful hotel right in the centre of Helsinki. Beautiful rooms, clean and comfortable. Fabulous breakfast. Nothing
It was located at the center of the city, and it's very convenient. The top floor's restaulants was crowded.下の予約
location is very convenient the minibar was not refilled
The hotel is located near the rail station and the city center.
Very central not very moderen fornitures but ok. Good relation quality price
Best location in town, best access to all transport modes, elegant high grade design of room, facilities and public spaces, great breakfast, Supermarket and Department Store on site, friendly effecient service, flexibility to accomodate special request, overall warm pleasant atmosphere,
original hotel thanks to design & location; Top view from restaurant & balcony; clean; friendly staff; nice diner & breakfast complicated way to get free access on the internet; there was fire alarm during the night . only 4 persons came out. the rest did not care....was this normal in this hotel? a ventilator in the kitchen turned in the wrong way and activated a smoke sensor. Nice experience, ad midnight in pyama on the street at Helsinki's central station ;) Funny for us.
easy to find near bus terminus
Very comfortable accommodation, good location - close to trams and station, very helpful staff. Was very happy with our stay and would certainly stay again.
Fantastic location. Warm and comfortable with great services - sauna, guest laundry and very helpful reception staff. Breakfast was varied and delicious. Good option for families. Nothing
The Staff was friendly and helpfull, rooms are clean Central heating was not sufficient especially in the bedroom for this time of the year and there were no additional blankets/dooners provided. Breakfast was very boring, therefore I would suggest no breakfast at all, but cheaper rate.
Location The reception desk personell has to explain more clearly the conditions of check out on week-ends. The keys are blocked after 12.00 and the guests are supposed to pay 60 euros more to get access to the hotel if they are some minutes late as there is no staff inside at all.
very well renovated, big rooms, high ceiling, new interiors, scandinavian styling. good beds all nice, breakfast over somewhat early, 0900.
There is no staff at all. Nobody irritates.
Peace and quiet. Great location 10 mins from town centre.
I liked silence and a confortable commodious guest room.
The friendly staff, the cooking facilities, a super comfortable bed...
size and location of the apartment
I liked specially the good location,excellent, the cleanliness and the service provided from the staff. Breakfast was pretty complete and there was a sauna and a swimming pool, no big deal, but enough for the price paid.I didnt have any problem leaving my luggage after check out, and thats always helpful. I stayed a weekend, and the place was a bit noisy, as my room faced Kamppi square and it was full of action. Also my room was located far from the elevator, it could be annoying for older people. Breakfast place was too packed. Internet facilities should be improved also, 5 euros per 30 minuts, with a horrible internet connection!
The restaurant was always overcrowded; it was difficult to find a place to sit.
I like sweemmingpoll, very good breakfast, kindness staff, having a to leave the leagage, very comfortable room, russian tv chanel,.... thanks for all everythink is fine
Old hotel where you can even find old fashion TV.
Only breakfast and location We paid for superior room - but it was nothing like that. Ugly swimming pool, very poor sauna. Service - awful (queues for check in and check out, 2 service girls working instead of 4, the room was not ready even by 16.00 (not cleaned yet and we had to wait). The hotel needs renewal. The price doesnot correspond quality at all
I remember this hotel was Ramada Presidentti Now anything is not present from that level, Sensation hotel as an old armchair, It was new and qualitative, but now it's old and partly does not work Pity sensation
Location and value for money
Central location at an economical price with easy access to communications and city attractions
in the center, there is the packing for the cars under the hotel
Location, friendly and experienced staff. Pool and sauna, hotel's parking, Pressa bar...... Breakfast is just poor, does not comply to Sokos level