Overview

Premier Inn Hemel Hempstead W
Top Economy Hotel

A41 Service Area Stoney Lane Bourne End, Hemel Hempstead, United Kingdom
+44 871 527 8516

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+44 871 527 8516

Overall guest ratings

8.2/10 Excellent
Based on 382 reviews

Review highlights

  • 9.5
  • 9.3
  • 8.5
  • 5.0

Good to know

  • Friendly service
  • Great menu

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    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 382 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.3 "Excellent breakfast."
    • 8.5 "Location is great."
      10.0 "Great parking, according to 100%."
    • 5.7 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 5.0 "Average cleanliness."
    • 5.0 "Internet is average."
    • 4.8 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      0.6 "Air conditioning was criticized by 94%."
      0.8 "92% said the bathroom was dirty."
      3.9 "61% had problems with the shower."
      0.0 "100% found problems with the furniture."
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    Overall Rating

    8.5 Excellent
    Based on 114 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.3 "Excellent breakfast."
    • 8.8 "Location is great."
    • 5.7 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.3 "Average cleanliness."
    • 5.2 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."

    Overall Rating

    8.2 Excellent
    Based on 221 reviews
    • 9.5 "Excellent breakfast."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.9 "Food is delicious."
      10.0 "100% loved the menu selection."
    • 8.4 "Location is great."
    • 5.0 "Average comfort."
      0.4 "Air conditioning was criticized by 96%."
      3.9 "61% thought it was too noisy."
    • 4.5 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 3.5 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      0.4 "Air conditioning was criticized by 96%."
      2.3 "77% complained about the bathroom."
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    Overall Rating

    7.9 Good
    Based on 45 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 6.2 "Average comfort."
    • 5.6 "Rooms are ok."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Friendly service"
    "Great menu"
    data provided by TrustYou

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