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We arrived really late and the owner was kind to stay awake till 1 am and wait for us; which we really appreciated. Hotel is very dated. Also, when booking the room I indicated that we were coming with a 6-year old child so I expected to pay a supplement and have a bed for him. Unfortunately, a bed was not foreseen and given the late hour we had to sleep all in one bed which was really not comfortable.
The staff, the landscape, the food: breakfast and diner where good. the bathroom is rather small
Good price, close to nature, quiet, friendly staff -
Wide bedroom and bathroom. Quiet place surrounded by nature in a pretty village. Kind hotel staff, English (and Dutch) speaking. Because of the lack of shutters (serrande) or dark curtains on some window sun light entered as from early morning.
simple and comfortable
Great value for money. Big rooms. The matrasses are painfull for your back. It seems they did not renew them in a long time. The hotel does not allow you to take a shower after 22:00 . The rooms can be noisy.
The room was extremely comfortable and nothing was too much trouble for the friendly couple who owned the hotel.
Not speaking German ourselves it was helpful that the Dutch owners spoke good English. I telephoned in advance that we would be arriving later in the evening and enquired as to last orders in the restaurant. They kindly kept the kitchen open for us.
Close to A3 highway, good food and beer, wireless internet. Smell in the room and bathroom.
great value for money, good simple food (no choice) bt at 10 euro for 3 courses its not a problem. good breakfast and plent of it
Nice staff, nice village, close to a3 -
breakfast is excellent, staff is really commited regarding service
Friendliness of the staff. Breakfast is also ok. Excellent "family room" option - we were in fact given 2 large communicated rooms for the same price! The kids liked the indoor swimming pool (the weather was awful, so this was perfect). The furniture & bathrooms are getting on a bit - but everything was clean.
Very pretty room and WLAN available.
quiet no lift
I do not understand that this hotel has 4 stars, I sleep a lot in Germany and it is always good, this was a big deception,price was much to expensive for this hotel.
The room was clean, spacious and comfortable and appeared to have been recently refurbished. My room was located on the third floor and that was hard work lugging my suitcase up all those stairs!! Would have been nice to have had a little help or even the offer!!!
A wonderful stay. Hotel, staff, restaurant, breakfast, all very good!
Excellent room, excellent staff, excellent kitchen. Quiet place. I liked it.
Staff is very friendly Smoking is allowed in Restaurant and at breakfast
Hotel staff were great. The food was excellent too.I enjoyed the hotel, all were comfortable.
Very nice staff quiet Like going back in time. No internet connection whatsoever.
The food was delicious the hotel does not have elevator, then is uncomfortable carry the bags
The staff was friendly. The man behind the desk was very happy to make us a coffee at midnight. The room was quite spartan for a 4 star hotel. The shower was not easy to get into. The mattress was sagging, and one could feel the springs. Airplanes landing at Köln/Bonn airport fly right over head. There is air traffic after midnight. One has to pay for wireless LAN use. Prices are not advertised in the room, have to ask the staff. Rooms have no air conditioning.
Reception 24/24, the silence of the room, good breakfast Not easy to find the desk crew during the night and early morning
Good location close to the highway and services. Though the bed was made ok and the towels changed, the bathroom had obviously not been cleaned after the last occupant. Overall a fair hotel.
The staff was helpful and upgraded us to the Family apartment since it was available. This was very comfortable for us and especially our children. The onlz possible improvement was the shower, which could not maintain a consistent temperature (either too hot or too cold).
It was very convient for the purpose of my stay.
The staff was extremely helpfull. The apartment we got was just perfect for all of us and especially the kids - the kids room was equiped with games, books, etc. Lots of fun.
Staff were very helpful, almost all of whom speak English. Lack of coffee making facilities in rooms.
The room had plenty of space and was designed very warm and friendly The heater in the bedroom didn't work and the fee for breakfast of 14 Euro is way too much.
Staff at the reception was very helpful and friendly. The rooms are really big. No water cooker in the room. Information about the hotel in a dirty folder. Functional but tasteless design.
On arriving our welcome was fantastic, it's as though we'd been going there for years. Everyone was very friendly and extremely helpful. Whilst there was no menu to choose from, this worked incredibly well and the food served was exquisite. Beautiful location and very relaxing. We will definately be going back. A big thankyou to all.
Staff was very friendly and hotel was very clean and well taken care of. Beds were confortable (this is important).
Feels like home
Henry and his family (Wife & Daughter) treat you like one of the family, nothing is too much for them, the breakfast was great aswell. After arriving late at the hotel Henry made sure i was settled in my room and when i went to the bar he makes you feel so welcome,the bedrooms are spacious and kept very clean, i would have no hesitation in recommending this hotel to anyone and i will definetly be staying there again, so thank you Henry & Family for a pleasant stay and keep that Honey Schnapps flowing and i will see you all again soon.
great food , good staff, good room bowling in the evening was noisy
they don't speak english and the hotel is closed at 08:00 pm !!!!!! if i've not had a friend in troisdorf i must have had to sleep outside in my car !!!!!!!
Hospitality & Service The ventilator in the bathroom was out of order and has not been repaired in spite of my request
Friendly, helpful staff. Excellent restaraunt. Great location - on the river. Very good value.
Helpful staff, good restaurant, beautiful location with nearby brook and well signposted walks.
good restaurant, perhaps a little off the beaten track and a little dated in the room, but all more than adequate.
Excellent value in a beautiful village setting. Local produce and friendly welcome.Good sized well equipped rooms.Would have liked to stay longer. Directions were a bit difficult as it is Blankenburg,the old hill town not Hennef itself.
Good food and breakfast, nice staff
The location at the top of a hill in a small quaint village with no shops and great views. You would need a car as it is in a remote area. Pillows as in all German hotels pillows too soft
Attentiveness of the staff. They were always keen to please and they helped us out with bus and train timetables. I wpuld have liked to have stayed within the hotel.We were in the annexe, but I think that was because we needed 3 single rooms.
Relaxing after a hard days work in Cologne
Very quiet place, good food, clean. Nice location. The room was in a different building.
- friendly staff, surrounding city, cleanliness, strength of shower - dinner food was reasonable (quality) but could be better: more quality, less quantity
Superb. Great hotel, great facilities, comfortable accomodation and the very best of friendly and welcoming service. What else can I say other than superb
Quiet and relaxing location. Good value for money.
Hotel is located in the middle of hills and woods and perfect place to start from on different hiking routes. Furthermore you are close to villages on the Rhine with beautiful views
Great value place in a lovely location. Food delicious. Staff a bit disorganised, but very friendly.
Good location in the village with friendly and helpful staff. Food was good with a varied menu and average pricing. Made to feel very welcome.
It was a short period. We start early ask ang get very early morning breakfast (06:00 PM). They was very correct in time. Nothing
It was a nice & quiet place and the food was great.
Nice staff, beautiful view from the windows, clean and well- equipped room.
Nice, clean rooms; nice view; helpful staff.
Convenient for the Autobahn Given room which was not ready. Only one set of towels for a double room Wash basin and Television did not function properly Smell of sewerage outside building
Close to the highway but still very quiet When entering the room there was a bad smell of the sewery. After poring some glasses of of water the problem was solved. Second it was not clear that during the booking I did not pay (it looked like it), I had to pay at the hotel reception.
nice view The heating didnt work and the hot water neither and there was no service at night!
Nice and quiet place If cost of a buffet breakfast was included in the room rent, the problem of language would be easily overcome.
We had no coat hangers in the wardrobe. The hotel was ok for our use which was a half way hotel on our journey.
Location near the motorway, nice for a stop Quite unclean, bad smell of smoke, uncomfortable for a non-smoking room