Central location was good and staff was friendly, The hotel was being renovated however I never heard a thing in the room. This is my second time in this hotel! I was not informed of the hotel renovations.. luckly they were very understanding and very quiet.
Good location, nice clean room and kind reception staff. It was slight difficult to find a car parking area. Hopefully bath.
spacious rooms, very modern and luxury bathroom, wooden floors (clean)
Very quiet ! Not enough international TV channels
Selection of Hotels in Mannheim is small - this is the most convenient and comfortable one.
Very nice hotel and specially very friendly people in the front. My room was big, clean, with a very nice view. It is very easy to find and it has a parking place connected to the hotel, so you can access your car without walking too much (safe from rain). The breakfast was not included.
The hotel was in a typical turn of the centry building, but with all the modern necessities of a modern hotel. Very nice, comfortable architecture. The hotel was also very close to the city center (5 min walk through a beautiful garden). Internet in the lobby was also available and free. No complaints at all.
inside architecture and space proportions, deco color schemes quality of materials and outfits Very pleasant for the connoisseur
Pleasent location and facilities
The location is perfect,rooms are very clean and buffet breakfast is excellent.I found it was very good value for money and I would recommend this hotel to everyone
Nice pool; great location for shopping; clean, comfortable room Parking garage is a bit small
You have to pay to use the internet, that is so dumb when it is so simple for the hotel to provide. Also, having so many English speakers visiting the hotel, there was only one channel for English and that was CNN.
Staff was vey friendly. There was a mouse running around the lobby and bar area. The staff was aware and seemed undisturbed.
Customer service was excellent and the room as you would expect from a Holiday Inn (or hotel of similar type).
My room was nice, quiet and clean. Nice furniture and bathroom. Excellent location, only a few steps away from the Wasserturm, pedestrian zone, shops, cinemas, etc. I walked there from the station, so this is also very near. Staff was professional and friendly. Maybe bathroom supplies should be IN the room, without guests having to ask for them. I arrived quite late and really didn't want to wait for someone bringing them to me, and all I found in the bathroom was shower gel and soap. Only German channels on TV (but pay TV was available). Finally, for those prices maybe a small breakfast should be inluded in the price (18 euros is way too much).
Location, English speaking staff Had to pay for parking
The location was great. There were plenty of stores and restaurants in the local area. The pool was a lot of fun. It was a little difficult to find the hotel. The beds were too hard.
Most important is one key per person. Not one between two. Room was big, clean and comfortable. Central location of hotel. One very small detail. Shower would not get hotter than luke warm. Not a big deal.
Nice straff and the breakfast was excellent. The hotel was good situated in the citycentrum
Elevator and Escalator was not working upon arrival. Had to walk up two flights of stairs with bags in order to check in.
Great location, whole new object.
Location close to city center easy access from autobahn The lack of onsite parking is a severe handicap not helped by confusingly signed public parking
My unexpectedly early check in was accomodated nicely Nothing. Everything was okay.
Nice staff, good prices.
It's close to the tram station and to the regional train station. (two minutes walk) The nearby, sometimes noisy red light district wasn't mentioned.
The apartman was clean, comfortable and very roomy. Even the heating worked which was a major plus. The area where it is located is, er, interesting And the apartman is on the 3rd floor without elevator.
Friendly staff. Clean hotel. No lift.
Stafff cleanlisness excellent Again not elderly friendly or mobility impaired, we had a number of people who had had knee & hip replacements and found no lift very unfriendly also spread out b iver a vast area
A bit scary location, feels very uncomfortable to go out in the evening...but inside is good and nice service although not very good with English. General note OK.
The hotel is not near the center of Mannheim
the staff personnel the room smell
room was clean. the hotel was not as close to the city centre as I thought.
Very helpful staff, nice and clean room
The fresh orange Jose in the reception desk The bath towel is old and bad smell , toilet is small , the building is very old but the furniture is new
Pool area was very clean and tidy. Room was well decorated and a safe in your room was excellent. We felt that as a four star hotel there would have been tea and coffee making facilities in your room, very disappointed there was not. All hotels in England have this facility. The cost of the breakfast was also very expensive.
clean free car park Calm Coffee machine and water The internet access is a RIP OFF !!!! Free of charge, the line is 512 K which is just ridiculeous in the 21rst century. The premium access is charged 10 euros per 24 hours for a promised 100 Mb line...I paid and I had 3 Mb !!!! Despite a complain, nothing back ! the bar is also very limited :(
Clean and modern no kettle in room
It was near the location where I have a course Breakfast is too expensive, and wifi is not free. It would be nice if it would be included.
Thse staff was friendly, the room had nice view Windows could not be fully opened. Breakfast was not included and was expensive (15 euros)
There was a problem in that they had not booked a triple room, but this was sorted with minimal fuss in that they gave us an extra room for free. We were travelling with children, and although the menu etc did not have children;s options, and we were worried about being out of place at dinner, the restaurant staff were really kind and brought free ice cream and noodles for our younger children and made us feel at home. Nice to have swings and slide outside for them to play on too. Rooms reasonably spacious - quite nosiy from car park and main road, but no problem for us. Located just across the road from the fantastic Luisenpark, where we spent a whole day. The swimming pool was really nice but very cold! The hotel was further away from the main shops and restaurants than we expected, but a nice 15-20 min walk (through the amazing Wasserturm and fountain square - you must see the fountain at night).
Nice TV, room very clean and well furnished.
Located near Lueisn Park and the staff being freindely and very helpful No
room was comfortable and it was a good price. not too far from the centre with lots of public transport.
sauna and sport room When I checked in I had to wait for 1 hour but it's not important......when I checked out there was a mistake in the hotel bill (+50 euro...it's really not very fine).. but when I came back home the hotel contested me the failure to appear ahhh behhh that's absurd!!!!!!!
In general OK No gym at the hotel, a bit difficult to park
Relativly Cheap The Bed and pillows are not comfortable
One point. Although I specifically asked whether breakfast was included in the room rate and received an affirmative answer, I got charged 15 euro per person for breakfast while check-out.
Loved the old town near by.
The staff were excellent and the sparking wine on arrival was a bit of a treat. The room was spacious and the bathroom facilities were very good. On site parking was a major factor in choosing accommodation on this trip. While there a trip into Ladenburg township is a must. This hotel seeks to atract business for conferences etc yet it does not have free access to WiFi which is readily available in budget hotels. Get with the 21st century people.
Hotel is spacious, has a free parking. After 11 o'clock there is just stuff from the bar to help you if there is something wrong in the room. Like I had a bathroom heater broken, and the guy didn't know how to repair it. On the other hand he was helpful
Facilities, ie sauna, were very good. Restaurant was a bit pricey.
Excellent dinner at reasonable price. XL breakfast. Very kind and professional staff. Reserved parking space for women was a nice plus. The room was maybe a bit too noisy but that depends I guess from the other guests - not the hotel itself...
The only thing I can say is that the location is perfect, just at the door of HBF, seasy for the guest to Ludwigshafen Very poor air conditions, noisy, hardly work, the room was cold at all. No heater in the bad room, horrible.
Friendly staff, quick and sufficient handling at checking in and out.Reasonable rate and very good breakfast facilities included in the rate. Interior of the hotel and rooms is a little bit outdated, location is a bit far away from the centre of Ludwigshafen.
conference it is not a four star hotel, but its location is perfect
Friendly and helpful staff Slightly too far away from town centre and amenities (bars, restaurants etc)
Good location in Ludwigshafen for business trips, easy access from highway and sufficient parking facilities, close to the railway station, rooms are clean and big but outdated like the rest of the hotel, breakfast is ok, for one or two nights on a business this is a good hotel but I would not stay here longer than that nor would I stay here on a holiday Not a four star hotel, hotel is outdated and could use some renewal, rooms are not well ventilated, hard to open a window and the very old room airco/ventilation system is not functioning
Location, quiet surroundings, excellent kitchen and friendly staff None
Quick response for all my requests
Free undercover parking. Easy access to rooms from parking. Generously sized rooms. Breakfast area was a little crowded.
The hotel staff. The rich breakfast The air conditioning system was not working properly and it is very noisy. Other people left the hotel for this reason but I only had to stay one night
Price and location perfect. Carpark foc and free internet
good location for stopover - swimming pool and spa area are nice
Easy to find. Freindly with some English speaking staff. Good parking. Small room, but not terrible. Some minor damp on ceiling.
Very comfortable room and friendly staff. The description said there was a restaurant so it was disappointing to find there wasn't one.
Apartment very nice and well furnished. The kitchen is equipped with everything you need, if you want to cook at home. Hotel staff very friendly. stop public transport at your doorstep. Bus very punctual and frequently excellent. Very enjoyable stay. Presence of pest insects like spiders, were everywhere in the apartment. Beds too hard, difficult to sleep on.
We rented an appartement which was very spacious for two adults and two children. The appartement did not (yet) have a kitchen. There was no refrigerator. The water heating system is not ok. It is only possible for one person to have a hot shower. The other have to shower cold.
The staff was very helpful in providing information regarding the Heidelberg Castle illumination. The breakfast was also very good.
nothing, it was the worst hotel I've ever stayed in, dirty, we couldn't sleep because of the noise coming from the cars on the street just like if you were sleeping on a highway everything
The hotel was in a good location and the staff were helpful and friendly. The Restaurant was very good
Pleasant small town / suburb location. Spacious accommodation at reasonable price.
breakfast good and bountiful / dinner tasty / in a quiet street also the apartment parking spaces are poor
Nice, comfortable, and affordable. Good value!
Very comfortable. Simple but cosy. You probably need a gps to find it if you don't know the area.
Very reasonably priced, conveniently located, clean room, nice breakfast. I did not have problems parking, although I parked on the street in front of the hotel (I believe a private parking was also available). Do not expect much, but is very suitable if you will only spend the night at the hotel. Although the place of the hotel is very convenient, be aware that it is not close to the city, unless you drive by car (I don't know public transport options). If you arrive at the hotel in the evening, be prepared that the staff will be dealing with customers at the restaurant. The staff serves both the reception and restaurant at the same time. Internet may not be accessible from the rooms, but you can sit in the coaches in a lobby, and access internet from there.
Courteous, friendly and helpful service. Good food.
Quiet zone, car park included, good continental breakfast, friendly staff eager to help Some parts of the hotel smelt like no-one had stayed for a while. Once the water is left to run and the windows left to open for a minute or two, the bad smell disappeared.
I just needed a place to stay for one night on a business trip, and this hotel was perfect - excellent location, and good value for the money
Value for money for the comfort we're staying and the owner is very cute. The pictures in the room.
Previous question - if you mean all accommodation in last year.
The hotel was quiet and clean. The food in the restaurant was very good.
A very nice hotel with a restaurant in a very old town with a mountain top castle that is a short drive from the Frankfurt airport.
Location: near the lake, good terras with a good menu. No airconditioning (yes, it was hot).
Hotel was very convenient to the Autobahn. Room was excellent and we had a great night's sleep.
Silence Far from city center
Silent area with splendid terrace at the Bruchsee. I had a very nice balcony with furniture. The fitness area was not very inviting as it was in a dark conrner of the basement.
Convertable room and big space ,Good service and breakfast NO
Conveniently located hotel; rural, yet minutes from the Autobahn. The bar is a joke, the service is a bit wooden and the minibar is empty
Quiet location. Friendly staff. Good value for price. Small TV screen.
The hotel is in a quiet location. It has very good decor and facilities (we especially appreciated the small fridge with complimentary mineral water). The hotel restaurant was exceptional, with outstanding meals and excellent service. In warmer/sunnier weather, our room's small balcony w/ table & chairs would have been very welcome. Our room had a view of the lake, as requested - but only if we stepped out onto the small balcony and leaned out to the right. The U-shaped hotel layout meant that our ground floor room faced directly across a small garden towards the large windows of the dining room in the opposite wing. The situation was very exposed to view, and we had to keep our net curtains drawn at all times for privacy.
Good, comfortable hotel with nice and attentive staff conveniently located in Bensheim and with reasonable prices. Highly recommended.
Very nice room. Quiet.
The hotel staff were very helpful. The internet facility provided for guests was useful. There were several lights that didn't work in my room.
Rooms were clean, 15 minute walk into bensheim The hotel did not have tea and coffee in rooms, the smokers rooms were noticably larger than the non smokers, and the same price.We did not have breakfast as we felt 12 euros was a little expensive, however they did try and charge us.
Very nice and big room, very clean. Nice garden view. Breakfast okay. Very expensive, road noice, no ambiance.
Nice location, close to the city center and very quiet. The hotel is now called "Alleehotel": so dont get mad if you will not find the "Nichtraucherhotel". Small pillows equates to small rest for me: just to let you know.
Very friendly and helpful staff The rooms were very hot
The staff was the best part to the hotel, professional service, always helpful, and very friendly
The room was fairly large and nicely presented. It had all the amenities that I needed.
The Autobuses running 2 hours in the morning in frnt of the hotel fo nothing (heating of engine ) Hotel mgt must tell the to stop or leave
The staff were very friendly and helpful and the beds were comfortable
The staff were very helpful and pleasant. Rooms were very clean and comfortable.
Breakfast room to small & understaffed
No shower gel provided. Cigarette smoke smell in the room.
Only slept there - so at this point no comment. But the breakfast was very acceptable.
really nice staff, comfortable room and convenient location
Very freindly staff Smoking not allowed in bar.
Problems in finding the hotel due to the fact that two strets in the same area has the same adress as the hotell. The gps couldnt tell the difference.
The hotel is close to the autobahn, it is easy to find, there is parking in the garage, it is situated in the old center of the town, there are restaurants in the vicinity.
Good location. Man at the desk was great. Spoke perfect English. If you are driving, be aware there are more than one Siegrfriedstraase in Heppenheim. Our GPS nav system directed us first to on a wrong one, but soon found our way.
The hotel provided a quiet and comfortable double room. Breakfast was good and in a pleasant room. The hotel backs on to the pedestrian areas of the old town. The underground car park is convenient. The hotel was difficult to find. A sign was in the early stages of being installed. It is very easy to miss the entrance as you drive past. Traffic can be quite brisk on the access road.
The staff were very friendly and helpful. The view from our room (316) was nice. The price was very reasonable. It was impossible to shower without practically flooding the bathroom floor. The minibar was empty on our first night (but stocked the following day).
Nice, quiet room with desk and good internet. Right by the entrance to the historic center and charming market square and near pedestrian shopping street in Heppenheim, an interesting small town easily reached from Frankfurt airport (makes a good stopover for the first night after arrival in Germany at the airport).
Very close to the square were there is alot of nice resturants and there is very nice surroundings.
Ideal location for town
excellent position and staff, spatious and quite rooms room service was not operating on one of the day during our stay; Internet connection was not free of charge;entrance had steps so we needed help to climb up with the baby trolley; it took several days and tries to get a confirmation of the availability of a babybed, maybe the email address on their website is not working
Beatiful building, great location, very modestly priced rooms, cheerful and attentive staff. Had a great stay there.
A beautiful hotel in a lovely location, well maintained and very good food. Having to leave after only 2 nights.
(1) The room (in particular bathroom) was meticulously clean, that means a lot to me (2) The non-smoker room was a real non-smoker, i.e. not alternating no
The staff were brilliant, the front desk staff could not do enough for you, the food was very good, overall I would give it 10/10, as would my travelling companion. My friend used the leisure centre and found it great. no, very thing was fantastic, a very pleasant hotel.
location I booked a non smoking room but given a smoking room which had the most horrific odour of smoking in it. Value for money 1 out of 10.
Hotel was lovely, staff were friendly and helpful and the location was excellent. would stay again Breakfast was very expensive
My room was remarkably small given the price charged. I should have been told that I would be staying in a tiny room at the time of booking.
I liked the convienence to the city. I did not care for the idea that the food was so expensive and the choice was small. Also I think that something should be worked out with the city so that paying a regular rate for parking the car could be reduced or eliminated.
Stay was short and sweet - no disappointments save for no fig mustard with evening meal :-( See above
The staff was friendly and helpful. The room was clean and comfortable and no city traffic noise was heard in the room.
The dinners were superb, and the waiter was just great with a wonderful sense of humour. His wine suggestions were very good.Should the opportunity arise, we would certainly stay there again.Thank you for a very pleasant stay.