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friendly staff good service
Lovely fresh food, friendly staff, peaceful location, nice feel in the bar/restaurant. We really enjoyed our stay. Rooms were a bit tired but not too bad. We noticed on the wine list that the New Zealand wine had an Australian flag next to it. (I am from New Zealand)
The staff were very pleasant. The meals were excellent value and very good quality. Both the bar and restaurant were very relaxing, with lots of old world charm. The TV did not work. The en-suite was rather dated and the mirror too high for my wife to use. Our room had noise from the kitchen extractor below, or similar constant humming noise. The bed mattress was not the most comfortable.
Character pub , nice cosy surrondings, friendly staff
I was happy with my stay at this hotel. The food in the bar is delicious. The room was clean. It was quiet. The staff were friendly. Good price and close to all the visitor attractions.
The breakfast was a slightly redeeming factor!
Excellent food,friendly staff,good location for Stratford On Avon Room only had a dormer window,and was very warm.A Fan was supplied on request. We were put in a very small room,which was changed on request.
Friendly staff. Comfortable surroundings We had a wedding to attend, and to get a taxi from there to the venue just couldn't happen as taxi's did not go out that far
Everything was of a high standard.Excellent hotel and staff
Excellent evening meal and breakfast. Room rather too small for a double bad, with one side pushed against the wall.
I was pleasantly surprised at the design and layout of the room we stayed in and felt it looked better than the images posted on the website. The service and friendliness of the staff was very good. The food was also very good, decent size portions.
The evening staff were pleasant and helpful and there was a good choice of food on the menu at breakfast. In the twin room there was no hairdryer and the hairdryer that was provided in the double bedroom did not work. Also the window in the twin bedroom did not close properly. We arrived late and had rung earlier in the day to inform them of our late arrival but it appears the message was not passed on, this resulted in chase-up messages on our home phone.
Excellent stay. The staff were all so friendly and helpful. The food was very very good and there was lots of it. We will stay here again when in the area. Wish the hair drier had worked. I didn't find out until I had washed my hair.
Clean room and linen- nice bathroom facilities plenty of hot water, food was excellent and plenty of choice I didn't book in time to get a twin room so I had to use a put u up bed which was adequate and comfortable but wished I done it earlier and got a twin room? Not the hotel fault but they did their best to accomodate our needs. The other bed (I was in the put u up) was really comfy!!!
Great place, friendly owner and nice staff, will go back soon !! Not many that I can think of.
the meal choice was excellent and the value for money was outstanding
Breakfast was good. Room wasn't that clean. We had some spots on the duvet etc. We arrived Friday evening and the room was directly above the bar/disco. That was extremely noisy. But it was not just people talking but also very loud music until 12.30 am! After we called the reception the answer was just "You should know that it is loud here because we are located on the High Street". So be aware that it is very noisy in all rooms and you will get sleep after 1 am.
Friendly staff - Young ladies serving in the restaurant were very helpful and polite. We did complain about the fillet steak on the night but did not wish to wait for another one to cooked. We were given a sweet as compensation for the poor steak. The meal on Friday 13th was only average, 2 x Lamb shank cooked very well. 2 x Steaks one T bone (Med Rare) one Fillet (medium) had both been kept warm had become dry. Vegetables had been over cooked for the Lamb shank meals. Starters and sweet where excellent. Breakfast sausage and bacon burnt. Mushrooms were not cooked through. Presentation poor. Nobody available to complain to. The time it took for these meals to be cooked was excessive. I would shudder to think how long it would have taken had the restaurant been busy. The decor etc needs up dating.
The rooms in the annex across the road were great - really quiet when the hotel was busy and noisy. Breakfast was good but a little over cooked. All in all an excellent value for money stay
The front of house reception was excellent the room bar smoking area was were good and the menu had great choice with good prices The hotel had a wine of the month advertised on their blackboard the most expensive on the wine list When asking for this they had none in there coolling cabinet They brought one from the cellar which was slightly cool and they offered to put it in an ice bucket which they did Unfortunatley the bar staff filled the bucket with ice not mixed with water to cool it Could the bar /waiting stafff do with more training
Welcoming & helpful staff
The staff were friendly and welcoming, we had a warm cosy room, there was an excellent breakfast choice. I would use this B&B again, definitely recommend it.
Good breakfast, value for money
The room was nice and clean and there was lots of choice for breakfast. The single person price for double rooms makes it good value for money. The TV wasn't tuned in very well and the room was a little cold.
Breakfast was very good. The mattress Room 5 far too soft, needs replacing
Friendly staff Roomm above kitchen to be avoided - noisy and extractor fan seemed to run all night.
the staff were very helpful and friendly and the 4 poster bed was very comfortable. I asked for a quiet room & this was provided. Their sticky toffee pudding was excellent. The menu was the same every night although the food was good it would have been nice to have more choice. The heating was broken & we were a bit cold due to the very cold & very wet weather at the time.
courteous staff, good food, clean room it took three quarters of an hour each day to serve breakfast
The hotel is a cosy little treat away from the hustle and bustle
The location is brilliant and the village setting is just what you would want when trying to chill down from the office
Friendly, relaxed atmosphere. Nice informal home to come back to after a day's sightseeing! Lovely, helpful staff at the Inn. Fabulous breakfast and very decent pub dinners. All in all, a great experience.
The room was very comfortable The breakfast could be improved,too greasy.
The staff were eager to please, very helpful and both polite and charming.
The hotel was situated in a very picturesque village. The proprietors were very friendly.I stayed for one night with a work colleauge as we were attending a conference in stratford upon avon the next day.I would definetly reccomend this inn. The room was extremely hot during the night , and unfortunately our room was located above the boiler, which kept me awake most of the night as the thermostat kicked in , this was the only negative point on the whole the inn was very good value for money and the food was all locally sourced and of good quality.
It was a charming Inn close to Mary Arden's House so it was easy to just walk there and visit. The Bed was very hard.
The staff were a delight, the food was excellent, and also very good value for money.
Helpfull staff,food good
Clean Room. Well mannered staff The parking was at the rear of the hotel but the entrance was at the front - this meant carrying luggage quite a distance.
The position & size No
The staff were excellent, friendly and efficient. The hotel and restaurant had a nice atmosphere and the food was first class and reasonably priced.