The staff of the hotel is not good in English and not very helpful to foreign travellers.
Wired internet in the room. Restaurants and other activities (casino) just around the hotel. A bit expensive.
It was peace of mind Every thing was parfect
The co-opertaive staff Not really
The buffet breakfast was very varied and plentiful, a good start to the morning. Tea and coffee facilities in the the room were very poor. The price of the hotel was expenseive compared with the one at Munich airport.
Staff where very helpful and understanding of specical requirements Double room was a bit small for two persons with thier bags
There were several restaurants in the immediate area. The staff did not know about using the VAT form so I did not have to pay the tax on the hotel
Good convenient position, plenty of parking, exceptionally clean and very good value for money. Good train links to Koln and Bonn.
Transportation to and from the airport makes the hotel a good choice when travelling from Cologne airport.
Everyone was very friendly and helpful. Even the owner came to my breakfast table the 3rd day there to greet me. The location is the best for me, as it's directly across from the train station. Normally hotels close to the station aren't that well-kept, but all the rooms and the premises are very nice and new. They had quite a bit of trouble with their computer systems, including the WiFi service, but they put every effort into getting this fixed, and it was fine by the time I left.
Proximity to train since we chose the hotel specically to say travel to Koln. The staff was especially friendly and helpful. Well-run and clean hotel.
very quiet despite being very close to station, very comfortable room and bed.
Very friendly staff, very central location, very soundproof windows. The hotel is located right in the city center. If you have a front facing room and have the windows open, you wil hear people (but no traffic, this is a pedestrian area). The windows are very soundproof, though, and if you close them you cannot hear the street.
I liked the comfort, the room was fairly big and it had a very nice view. The hotel is next to the train station, but still, it is very quiet.
Close to Siegburg ICE station, good restaurant and friendly staff. Excellent value. Pillows far too soft - a common problem in Germany!
The room had plenty of space and was designed very warm and friendly The heater in the bedroom didn't work and the fee for breakfast of 14 Euro is way too much.
Good location close to the highway and services. Though the bed was made ok and the towels changed, the bathroom had obviously not been cleaned after the last occupant. Overall a fair hotel.
The staff was extremely helpfull. The apartment we got was just perfect for all of us and especially the kids - the kids room was equiped with games, books, etc. Lots of fun.
It was very convient for the purpose of my stay.
Staff were very helpful, almost all of whom speak English. Lack of coffee making facilities in rooms.
Staff at the reception was very helpful and friendly. The rooms are really big. No water cooker in the room. Information about the hotel in a dirty folder. Functional but tasteless design.
The staff was helpful and upgraded us to the Family apartment since it was available. This was very comfortable for us and especially our children. The onlz possible improvement was the shower, which could not maintain a consistent temperature (either too hot or too cold).
The staff was friendly. The man behind the desk was very happy to make us a coffee at midnight. The room was quite spartan for a 4 star hotel. The shower was not easy to get into. The mattress was sagging, and one could feel the springs. Airplanes landing at Köln/Bonn airport fly right over head. There is air traffic after midnight. One has to pay for wireless LAN use. Prices are not advertised in the room, have to ask the staff. Rooms have no air conditioning.
Reception 24/24, the silence of the room, good breakfast Not easy to find the desk crew during the night and early morning
We thought it was a very good hotel. The rooms were very large compared to many in Germany, the hotel was easy to find, and the restaurant was very good. A full breakfast buffet was included in the price, which was great. The hotel is a very quick drive to the Cologne airport. We were hoping to find a fitness center in the hotel, but there wasn't one. And we took a while to figure out how to keep light out of the 45-degree angled windows on the top floor, so we could sleep in a little.
Petrol station next door if you have to top up rental car fuel. No iron available - they had run out and didn't know where they all were. Crumpled shirt into Italy then...oh, the shame. Pretty pricey but then again - same can be said for any hotel around CGN airport
location; facilities; privacy I prefer sheets and blankets instead of duvets. The duvets used were too short. One gets either cold feet or cold shoulders.
The staff's politeness, kindness and availability. The lightning in the room.
No free shuttle bus from/to airport
Convenient hotel close to the airport Only one pillow with the size of a stamp. No bottle opener at the room. A bit expensive.
Friendly helpful staff I had a double bed with a single duvet!?
Free parking and WLAN. Friendly staff and good sized rooms Room was a bit cold until I worked out the heating.
Very good service
bed and breakfast. inconvenient if you're not driving.
Atmosphere/ambiance, food , surroundings...could not fault it! I did not stay long enough!
Location - close to airport Grounds Breakfast Very nice, but misrepresented 4-star rating (3-star more accurate)
The location was beautiful, as were the hotel facilities. The room was spacious, lovely, also there were seating areas in the large corridors. Free use of sauna fitness and solarium (at the time of my stay-Sep 2007) make a good point when it comes to relax. The staff was very helpful and nice, and the food was great. There is truly nothing I would dislike.
It was beautiful! Very quaint and cozy, and the hotel staff was very friendly and helpful. I only wish I could have stayed longer.
The hotel was very comfortable and peaceful. The staff was friendly and helpful. We`ll surely come back again! -
Very old fashioned, they promissed internet and there was not. Noisy.
We appreciate a lot the hotel, the room very big and clean and very cheap. Very calm place too ! The staff was very nice. We recommand that place for your familly. It s better to come with car. The restaurant for the brekfast is small. If you want to go to koln, it's little bit far : 25km, so you need a car.
comfortable restaurant & quite
Quite, breakfest, design
Very nice place to stay. My wife and I stayed only one night as we were flying out of Cologne the next evening. We certainly would have liked to stay a few more days. Hotel staff was very friendly and helpful. Great location w/ respect to bus & S-Bahn and central to the town of Troisdorf. Great breakfast. Parking was cramped but at least it was available and at no extra charge (not a common practice at 3 other hotels we stayed with in Germany). If we ever end up in the Cologne area again, we'll certainly stay at the Kronprinz. Like any hotel on a city street in Europe, you'll get a lot of street noise if you sleep with the windows open - which is necessary on warm days since there is no air conditioning. Also, WiFi service is the typical 14 euro for 24 hours - so we passed on that.
nice staff and service, room ok, very good and rich breakfast, placing close the Troisdorf's main promenade, very nice town
People ready to heló , the romo very celan and good bed and restroom,breafast More soap in shower
Staff very friendly and helpful/ Parking is limited
The nice room and the good connection to public transport
easy access. Friendly staff
Very friendly, helpful and efficient staff. An excellent all round hotel and highly recommended!!
Good railway connection to Koln and Airport Bonn-Koln;friendly staff; Older building; noisy floors and stairways; outdated room furnishing/carpet/bathroom;
Easy to find
This hotel is very convenient to the train station, and has a good restaurant nearby; this helps in heavy rain as I have experienced in November 2007. Breakfast was included and was good and timely.
It was handy for the A3 It was filthy, thick layer of dust on everything, grubby paintwork, dirty curtains. Broken bedside light. No hot water.
The room I stayed in was very large, more like the size you'd expect in aa three-star hotel. The hotel is located at an intersection of two rather busy provincial roads, so the noise levels are fairly high when you open the windows.
Cash only policy
nice, new, good design, helpful staff no
Good service, friendly staff, value for money. Everything was to my expetation.
Clean, good waterpark, not luxurious but decent breakfast. I booked suite, but only got a comfort double. Price was adjusted according to differnt room types, but not other compensation for their overbooking/mistake. Indoor pool is closed, luckily the weather was good enough to enjoy the outdoor pool. Parking is not really convenient enough, need some up and down walk, not good with big luggages.
A very well designed and modern hotel. Excellent decor and food
(1) It is only hotel on that day that I could find with a free wifi and not so far away from Bonn City. (All the hotel in Bonn City was full on that day. (2) The design of the room is very nice. It is too loud. I already closed the window. But I was bothered by the noise outside and couldn't sleep almost a whole night. And in the morning, I was really bad-luck that many children just screaming outside my window.
The staff were great, friendly and helpfull. The breakfast was super and I slept really well. Inthe summer there is a pool and small water park - would be great for kids. All was pretty perfect - but come on, don'y ruin your image for a bottle of water - 5 euros !!!! 8And not even a minibar to drink it chilled). Hotels really ought to begin to understand they lose points doing this kind iof thing!! Take your own water (as by now I always do!). Give your guests a bottle of water free - it costs nothing and we will think even better about you.
Nice hotel. I'd stay here again. Wireless internet access is not necessarily free of charge--contact the hotel to ask for details if this point is important to you.
Staff was courteous. Tasty breakfast. Clean room. Quiet location. Had to ask for a non-smoking room. It was on the reservation twice. And slight smell of smoke in the room. Perhaps it came from across the hall. No elevator.
Clean, quite, friendly staff, nice location in between Bonn and Koln. We had an apartment that was equiped with all necessary kitchen and other tools. We would recomend this hotel for visitors that do not need to stay in a bussy center. We would book this hotel next time for sure. No
Very friendly heplful staff. Food excellent and reasonably priced
After a long journey from the uk we were warmly welcomed by the owner and even offered a choice of roomsize. Very comfortable. Next door to fantastic Chinese restaurant, very good value and excellent cuisine.
very quiet , nice neigborhood the management goes to sleep at 9pm ,if you arrive late you have a problem. very small TV and CNN only english channel
This is a fairly isolated hotel. The stay were friendly and helpful. The internet worked. There are excellent hiking tracks nearby.
Breakfast is good, staff is friendly
Free WiFi Free WiFi did not reach my room
very calm place, comfortable room parking a bit tricky with a big car
Relaxing after a hard days work in Cologne
- friendly staff, surrounding city, cleanliness, strength of shower - dinner food was reasonable (quality) but could be better: more quality, less quantity
Excellent value in a beautiful village setting. Local produce and friendly welcome.Good sized well equipped rooms.Would have liked to stay longer. Directions were a bit difficult as it is Blankenburg,the old hill town not Hennef itself.
The location at the top of a hill in a small quaint village with no shops and great views. You would need a car as it is in a remote area. Pillows as in all German hotels pillows too soft
good restaurant, perhaps a little off the beaten track and a little dated in the room, but all more than adequate.
Good food and breakfast, nice staff
Very quiet place, good food, clean. Nice location. The room was in a different building.
Attentiveness of the staff. They were always keen to please and they helped us out with bus and train timetables. I wpuld have liked to have stayed within the hotel.We were in the annexe, but I think that was because we needed 3 single rooms.
Limited breakfast, not enough pillows
The staff were nice. The room was spacious. Internet connection is not free but charged.
The Kranz Parkhotel is a typical German mid-range hotel located near to the centre of Siegburg. The ICE/S-Bahn station at Siegburg-Bonn is within 10 minutes easy walk with light luggage or a short taxi ride with more. This makes it a reasonable option for visiting cities such as Cologne (10-30mins by train depending on service) and a much more economical location at times of peak demand such as major exhibitions. The ICE line runs to Frankfurt airport in the other direction (40mins) and there are local trains to Bonn and other Rhine cities. The hotel is clean and friendly, with a good quality breakfast buffet. I would certainly stay here again.
I have stayed at this hotel several times, and would recommend it. The restaurant is excellent and the breakfast offers a range of cooked or cold food suitable for all tastes. The cocktail bar is a pleasant way to unwind after a day shopping.
Clean and spacious room. I had the double room. Location excellent only 10 minutes walk from the train station.
It is a typical congress hotel, laying at an important interjunction of railways and highways. It strikes me that it is very quiet in the room. Travelling with the U-bahn to Bonn is convenient, but it takes a while.
cleanliness, courtesy, efficiency
Location, Parking options meaning public parking next to hotel at 2,50 per day is good. Good competent desk staff. Breakfast not up to standard of hotel.
Our room was spacious with a very comfortable large bed. The ensuite had both a bath and separate shower cubicle and two sinks. The breakfast buffet was excellent with an extensive range of both hot and cold food available. The staff were very polite and helpful. We will use this hotel again and recommend it to friends.
Beautiful room...spacious and lovely bathroom. The staff in restaurant was wonderful. Quiet room for comfortable sleep. Poor lighting and access at the rear of hotel to where we had our car parked. I fell when I couldn't see a step in the dark when exiting to the car. I'm sure most people wouldn't have that happen...but I was pushing luggage and just didn't see it in the dark.
we stayed for 2 nights , we did not get our room cleaned , we had to ask for towels to be changed
It was a no nonesense place, very clean with friendly staff, efficient at checkout and was good value for money. Other than breakfast I did not eat there but the menu looked excellent and given the chance I would have used the resteraunt. The wifi signal was very weak in the room.
Courteous friendly staff and good food. Surroundings quite urban and view from room window of hotel ruibbish and old furniture rather off putting
Arrived late, so the stay was very short. Nice and pleasant.
Room well appointed with modern furnishings. Lovely evening meal in friendly resturant. Good breakfast with probably the best scrambled eggs in Germany.
Excellent food and friendliness of staff. The room was not a double room as one would exxpect. It was a single room with a temporary, although comfortable, bed
Everything OK. Nice stuff and great meal.