Overview

Marilena Hotel

173, Andrea Papandreou Str., Heraklion 714 14, Greece
+30 281 025 4312

$28+

Overall guest ratings

5.9/10 Okay
Based on 208 reviews

Review highlights

  • 8.2
  • 6.6
  • 4.8
  • 4.6

Good to know

  • Great desserts & fruits
  • Friendly service

Nearby

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    About

    This beach hotel is just 6.4 km west of Heraklion and only a short walk to the popular sandy beach of The hotel was built in 1989. Guest accommodation comprises 212 rooms. In the air-conditioned establishment, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most of the storeys can be reached by lift. Amenities include a safe and a currency exchange service. Among the culinary options available at the accommodation are a restaurant, a dining area, a café and a bar. The grounds of the hotel feature a playground and an attractive garden. Additional features at the establishment include a TV room and a playroom. Those arriving in their own vehicles can leave them in the car park of the accommodation. Facilities include a wake-up service.Each of the rooms is appointed with air conditioning, central heating and a bathroom. Most rooms feature a balcony with a view for guests' enjoyment. Guests can enjoy a good nights' sleep on the double bed. A safe and a minibar are also available. Guests will also find a fridge included as standard. Other features include a telephone, a TV and a radio. The bathrooms have a shower and a bathtub. A hairdryer is also available. Special family rooms are available for families with children.The hotel offers various options for cooling off on hot days, including a pool and an outdoor pool. A sun terrace, sun loungers and parasols are also available. There is also a poolside snack bar. A range of options are available, including tennis, volleyball, basketball, table tennis, billiards and darts.All-inclusive is bookable. Guests can choose to book options such as breakfast, lunch or dinner. The establishment offers alcohol-free drinks and alcoholic beverages.The following credit cards are accepted at the accommodation: American Express, VISA, Diners Club and MasterCard.

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    Amenities

    • Car rental
    • Internet
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Playground
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    5.9 Okay
    Based on 208 reviews
    • 8.2 "Location is great."
      8.1 "81% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 6.6 "Service is ok."
      6.3 "Housekeeping was ok, according to 63%."
    • 5.9 "Internet is average."
    • 5.4 "Breakfast is mediocre."
    • 5.1 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
      5.0 "Only 50% thought the fish/seafood dishes were good."
    • 4.8 "Bad amenities."
      1.3 "87% thought the building wasn't nice."
    • 4.6 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      4.6 "54% said rooms were small."
      1.6 "84% said the bathroom was dirty."
      2.9 "For 71%, the rooms looked old."
      2.1 "79% thought they were poorly maintained."
      3.5 "65% found problems with the furniture."
      1.3 "87% criticized the small bathroom."
      4.3 "Air conditioning was criticized by 57%."
      2.1 "79% had problems with the shower."
      4.2 "58% thought the tv was sub-standard."
    • 4.4 "Not very clean."
      3.8 "62% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
      2.7 "Unclean dining area, according to 73%."
    • 2.9 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    • 1.5 "Bar is disappointing."
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    Overall Rating

    5.2 Okay
    Based on 158 reviews
    • 8.2 "Location is great."
    • 6.7 "Service is ok."
    • 5.0 "Average amenities."
      5.4 "54% found the grounds not bad."
    • 4.7 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      4.2 "58% said rooms were small."
    • 4.5 "Disappointing food."
      2.8 "For 72%, the dining experience was not enjoyable."
      2.8 "Unclean dining area, according to 72%."
    • 4.2 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      2.0 "80% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      1.3 "87% said the bathroom was dirty."
      4.2 "58% said rooms were small."
    • 4.1 "Not very clean."
      3.3 "67% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      2.8 "Unclean dining area, according to 72%."
    • 3.1 "Horrible vibe."
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    Overall Rating

    4.0 Mediocre
    Based on 29 reviews
    • 6.7 "Service is ok."
    • 4.7 "Disappointing food."
    • 4.1 "Rooms are not good."
      3.4 "66% said rooms were dirty."
    • 4.0 "Not very clean."
      3.4 "66% said rooms were dirty."

    Overall Rating

    6.6 Good
    Based on 20 reviews
    • 8.5 "Location is great."
    • 6.1 "Service is ok."
    • 5.2 "Average comfort."
    • 4.9 "Disappointing food."
    • 4.7 "Rooms are not good."
    Good to know
    "Great desserts & fruits"
    "Friendly service"
    data provided by TrustYou

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