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La propreté Petit déjeuner trop limité en choix
nothing. the room was dirty, not cleaned smelling cigarettes. We have left the room without sleeping init
There was a distinct bad smell in the room like the floor was cleaned with a dirty mop. I got several bites on my left hand and arm using the blanket to keep me warm. The check in machine was absolutely appalling, kept saying there was no such booking!!
NOTHING at all. Breakfast offered- very basic, nothing to chose from. Just plain bread, butter and jam/honey to go with it. Tea/coffee/warm milk. The room was awful- very outdated, if you had a shower the whole bathroom floor was covered in water. We could hear the taffic, people coming and going around. Summing up- complete disaster!
Cheap Bit noisy
I paid 4, 80 for breakfast that includued only a variety of bread products and a small bowl of cereal. Totally insuffiecient. The hotel is fine, but the breakfast needs to be avoided.
Good value for money Basic accomodation but clean
surroundings and good standards overall room was too hot and noisy air vent bar drinks overpriced
The hotel smelled of cigarette smoke; there was no room in the hotel restaurant to eat dinner
Room and food.
The view from the balcony is beautiful as long as yuo have a lake view room otherwise it overlooks peoples gardens to the side of the hotel.We upgraded to a lakeview room at a cost of 25 Euro's a night which was a bit expensive. My partner & I always use this hotel when visiting Paris due to its beautiful location. The cost of Upgrading to a lakeview room, 25 Euro's a night, 8 Euro's a day parking, 15 Euros each for Continental Brakfast, 5 1/2 Euros for a small Beer. This is not a complaint just a moan about the extra costs incurred which ultimately increased the overall costs.
I like the Hotel du Lac because of it's friendly atmosphere, good standard of accomodation, good food and restaurant and excellent location opposite the lake.
Ambiance, room size and free parking under hotel Could not modify the terms and conditions of the stay. Since it was pre-paid and I had a corporate rate, the overall charge and ability to include breakfast and Internet into the package could not be changed. I should have been more diligent in how the room was booked.
Fantastic location on the lake; ten minute stroll to the station for regular trains into Paris (about 15 minutes). Good local ameneties (shops, cinema etc).
The place The reception end the cleaning
very quiet and peaceful; excellent car park; convenient for statio no hair dryer: only one beaker in bathroom (double room)
Breakfast well maintained and good quality - value for money. Very helpful staff - good English spoken - prepared to provide dirniks at most times.
Room was ok, but bathroom was really cold and there was not heater
lack of air conditioning made it very uncomfortable
Parking for large van was good food excellent close to town if you need anything
The location of the hotel is very convenient for visiting Paris without having to pay city centre rates. Maisons Laffitte is a very charming suburb. There was no air conditioning in the room and it seemed very stuffy. The breakfast was not very high quality.
Great location - only 20 minutes from the centre of Paris with trains every few minutes. Hotel only 10 minutes from the station.
The location was perfect for a visit to Maisons Laffitte.The value was right, and the bar/breakfast service was ok.
Good location in a nice suburb. Friendly reception staff. Ideal for an overnight stop.
effective staff Very hot in the room -thick quilt for the time of the year-
location Although kettle facility was provided (base) the actual kettle was missing. The staff seemed unable to provide a replacement. Hot water was provided in lieu of the kettle
Clean and comfortable with friendly and helpful staff
Friendly and helpful staff small room
Breakfast was excellent The room was tiny for three people - barely enough space to turn around.
The location, very quiet. Not very clean, bedsheets stained, old and noisy air condition
Relaxing atmoshpere,clean with friendly staff Hard to find the recieption
Staff was very helpfull and corteus. No bad points.
A strategic place for family with easy transportation. Quite and nice.
Proximity to transport connections Poor welcome on arrival - quite disinterested
Clean, staff were wonderful. Lack of amenities... Broken equipment
Very frienly employees and good welcome at the desk. No hotel-parking, very poor and small room, terrible bed with a very thin mattress which caused pain in my body,the food was poor and untasty.
The price The noice from the hallway, and that it was allowed to smoke /not smoke in the same floor. That means not separate smoking/non smoking floors.
Generally everything was good
My initial reservation had wrong date's and I changed it on line, but they would not honor my changed reservation. other thing was, I booked Triple Room - 3 single beds and got 2 single bed for family of 2 adult with 2 young kids???? it's service and Mangagement
Relaxed atmosphere and very friendly and efficient staff, with easy access to local amenities
Very helpful staff. They speak English well. Good location of the hotel in the centre of Cergy, not far from RER. The rooms are small, also the bathroom was very small. The room could be also cleaner. It was however ok for one night.
Location close to the highway, easy to find. Quiet place. Nice tv. The staff at the reception was ok. I had higher expectations. Our room was small and very simple with a dirty appearance. Amazing but ugly design of corridors. No power point available in our room.
Very helpful staff. It was cheap and clean - just 90 Euros for 2 nights - but you get what you pay for - see below. The hotel and room were very basic. The room was tiny - not much larger than the double bed with a single overhead bunk across the width of the room. More like a hostel than a hotel. There was no kettle to make a cup of tea or coffee, just a pay drinks machine in the lobby. The area seemed fairly rough and we were worried about the car overnight. There was a small off street unsecured car park which turned out to be ok. Note that some of this chain (Premiere Classe) don't have car parks. We swapped our booking after discovering that our original choice only had on street parking. We weren't really happy about leaving all our holiday gear in the room or the car which might not have worried us elsewhere.
clean and modern, handy for the station, expensive breakfast, picked hotel as advert showed nice pool ! packed my trunks disappointed to find no water in pool !
Food was good, rooms were clean and the ambience was appropriate for the business meetings.
Private parking, nice breakfast n/a
The price was good and the staff were all really nice. There are not any real amenities. This Novotel does not include breakfast.
location and great service I couldnt switch off the air conditioner
Ease of access. Some staff were not overly welcoming. Unable to obtain any drink (Alcohol or other) before 1900 or after 2300 hrs. (2200 hrs on Sunday). Bathroom and tea/coffee consumables not replenished for the 2nd night.
This hotel was close walking distance to the Parc des Exhibition for a dog show. They took dogs and had great space for dogs to be walked. Breakfast was very basic and over priced but not many options in the area. Shower was great though! It is quite old and smells a bit when you walk into the rooms. Linens are rough and they only have 2 twin beds or one Queen option. They do not put three people in a room. Had my son with us that sleeps in our bed. They would not allow it. Fire dept has to know how many people in each room and it was a problem to tell them there was three in our room for some reason. Then all of a sudden it was ok. Anyway, make sure to book exactly as described. The comment section of Booking.com does not go to this hotel.
Value for money was excellent. It was a good choice when the room was just for sleeping in. Breakfast arrangments could have been a little better. Whilst I appreciate it was only 8 euro's per person it probably needed a little more personal touch. You were very much left to sort yourself out.
最低15文字以上ご入力ください Tv was no function.
Near motorway. Open on a Sunday night and food provided. Nice to have tea coffee in room. Ample parking. On your website it was stated no parking space; this could have deterred us but we had visited you before' so we knew better. Directions from the motorway going north could have been better, but fortunately we remembered the way from last time.
Secure car park, easy to find using sat nav! Room on the small side!need a uk news channel would be helpful on the tv! Room floors could have been a little cleaner! Breakfast area could be a little cleaner to.
Simplicity double charging of breakfast
Restaurant (but I stay here a lot and know the Chef is good - not always as good at other Campaniles) Typically Campanile - too much noise from other rooms. Not as good value for money as it used to be.
breakfast 18 euros, not in right relation for this type of hotel
Good location of the A115 motorway so did not have to head into town. There is a shopping centre 5 mins away which makes shopping easy. There is also a Mc Donalds, Quick and other places to eat 5 mins walk. The reception shuts at 2300, there is a "auto reception machine" which can hand out keys and the code for the gated parking on inserting credit card used for booking. However if you book via a broker like booking.com it will not work. Only works if booked the room direct with the hotel. Best to call the hotel and let them advice you.
No climatization of the rooms
Great price, friendly receptionist
Hotel staff where efficient and very helpful.
Hotel reception staff were very helpful.
Very friendly staff. Good in English! The view from my room on utilities
staff very friendly Shame there were no leisure facilities ie pool or gym
Staff went out of their way to be helpful. They were also exceptionally friendly. Furniture were very uncomfortable and the room small.
All the Staff on the reception desk, day and night were extremely helpful. They helped with several enquiries I had about travel and transport etc Even though it is quite a large hotel, the friendliness of the staff gave the hotel a warm and personal feel to it.
very good ratio comfort/price
you get what you pay for.
price, close locations of supermarkets, kitchen facilities in the room Internet! extreamly expensive and did not work!!! it'd better not to offer it at all!!! so if you need internet during your travel - choose another hotel!!!
I think it is an excellent price for this time to travel, especially for a familiy trip.
The willingness to help - staff. The cleanliness. The quietness. The provision of bed linen/towels Not well signposted when coming from Domont direction. Crockery/ Cutlery rather poor in quantity. E.g. there was no kettle, no tea spoons, only one knife. It would have been nice to have some saches of coffee, tea, sugar, milk - to make a cup of coffee/tea on arrival.
Rooml was clean and functional. The hote sits on what appears to be a redundant building site. I asked for a hairdryer and the hairdryer could not be found. If you want the room serviced you have to pay 10 euro per day extra, which we were not advised.
It was very hard to find this hotel. Without a map or GPS, it is impossible for a foreigner to reach there.
The cooking facilities. Late night noise from other residents. Difficulty finding it.
Hotel tres bien place (les plus proches voisins sont un supermarche et une foret), a 17 km de Paris, une magnifique panorama du Paris qu'on peut admirer dans un parc d'Andilly, appartemet tres bien equipe et propre, personnel tres sympa, bon-marche, j'y reviendrai avec plaisir.
The location is quite close to Paris (30 min by car from the downtown provided there is no congestion). The apartments for 4 people are quite functional, with kitchenette and two rooms. A good way to stay close to Paris and save money. The rooms are very basic. The douche in our bathroom was broken, and water would stay in the sink. The area is not inspiring at all: construction works all around. The roadworks in St-Denis (that would continue until somewhere in 2011) made the trip from Paris to the hotel a real nightmare. The bed in the living room was rather small even for 2 kids.
Staff very helpful, going the extra mile to help with various things we needed. Safe place, good parking for large family car, close proximity to train station into Paris, with good grocery shop right outside the hotel. The kitchens were very handy for us, we had four teenage kids and it was convenient to always have something in the fridge. Internet did not work and the attempts from the hotel to fix the problem failed. This is not set-up as a business hotel.
friendly helpful staff (we speak no French) Our room had been used by a smoker
Very cinvienient to the Town. Easy to find. The room was very smelly. Prieiouse guests had been smokeing
Obliger de dormir dasn la famille car la clef n'etait pas prã©sente a l'endroit prã©vu
It was quiet and I always enjoy having a kettle in my room for making extra cups of tea early morning and late at night. The staff were helpful. It was not exactly in the town but some way out and quite difficult to find.
Very well run hotel managed by a nice and helpful family.
Handy position coming from UK to Paris.Good staff and relaxed atmosphere.Pleasant area to have a beer after work.