Very helpful staff. It was cheap and clean - just 90 Euros for 2 nights - but you get what you pay for - see below. The hotel and room were very basic. The room was tiny - not much larger than the double bed with a single overhead bunk across the width of the room. More like a hostel than a hotel. There was no kettle to make a cup of tea or coffee, just a pay drinks machine in the lobby. The area seemed fairly rough and we were worried about the car overnight. There was a small off street unsecured car park which turned out to be ok. Note that some of this chain (Premiere Classe) don't have car parks. We swapped our booking after discovering that our original choice only had on street parking. We weren't really happy about leaving all our holiday gear in the room or the car which might not have worried us elsewhere.
Relaxed atmosphere and very friendly and efficient staff, with easy access to local amenities
Very helpful staff. They speak English well. Good location of the hotel in the centre of Cergy, not far from RER. The rooms are small, also the bathroom was very small. The room could be also cleaner. It was however ok for one night.
Generally everything was good
My initial reservation had wrong date's and I changed it on line, but they would not honor my changed reservation. other thing was, I booked Triple Room - 3 single beds and got 2 single bed for family of 2 adult with 2 young kids???? it's service and Mangagement
Proximity to transport connections Poor welcome on arrival - quite disinterested
The price The noice from the hallway, and that it was allowed to smoke /not smoke in the same floor. That means not separate smoking/non smoking floors.
Location close to the highway, easy to find. Quiet place. Nice tv. The staff at the reception was ok. I had higher expectations. Our room was small and very simple with a dirty appearance. Amazing but ugly design of corridors. No power point available in our room.
Very frienly employees and good welcome at the desk. No hotel-parking, very poor and small room, terrible bed with a very thin mattress which caused pain in my body,the food was poor and untasty.
Clean, staff were wonderful. Lack of amenities... Broken equipment
The location is quite close to Paris (30 min by car from the downtown provided there is no congestion). The apartments for 4 people are quite functional, with kitchenette and two rooms. A good way to stay close to Paris and save money. The rooms are very basic. The douche in our bathroom was broken, and water would stay in the sink. The area is not inspiring at all: construction works all around. The roadworks in St-Denis (that would continue until somewhere in 2011) made the trip from Paris to the hotel a real nightmare. The bed in the living room was rather small even for 2 kids.
It was very hard to find this hotel. Without a map or GPS, it is impossible for a foreigner to reach there.
I think it is an excellent price for this time to travel, especially for a familiy trip.
price, close locations of supermarkets, kitchen facilities in the room Internet! extreamly expensive and did not work!!! it'd better not to offer it at all!!! so if you need internet during your travel - choose another hotel!!!
Hotel tres bien place (les plus proches voisins sont un supermarche et une foret), a 17 km de Paris, une magnifique panorama du Paris qu'on peut admirer dans un parc d'Andilly, appartemet tres bien equipe et propre, personnel tres sympa, bon-marche, j'y reviendrai avec plaisir.
Rooml was clean and functional. The hote sits on what appears to be a redundant building site. I asked for a hairdryer and the hairdryer could not be found. If you want the room serviced you have to pay 10 euro per day extra, which we were not advised.
The willingness to help - staff. The cleanliness. The quietness. The provision of bed linen/towels Not well signposted when coming from Domont direction. Crockery/ Cutlery rather poor in quantity. E.g. there was no kettle, no tea spoons, only one knife. It would have been nice to have some saches of coffee, tea, sugar, milk - to make a cup of coffee/tea on arrival.
Staff very helpful, going the extra mile to help with various things we needed. Safe place, good parking for large family car, close proximity to train station into Paris, with good grocery shop right outside the hotel. The kitchens were very handy for us, we had four teenage kids and it was convenient to always have something in the fridge. Internet did not work and the attempts from the hotel to fix the problem failed. This is not set-up as a business hotel.
The cooking facilities. Late night noise from other residents. Difficulty finding it.
I like in thie hotel the proximity of the motorway, about 1km, and close to paris.
It was not as close to paris as i have been told by booking. i would not use the campanile Sannois - Ermont.
It was easily accessible from motorway and within easy reach of paris city centre. It was quiet and clean. Breakfast was good. They did not do what they said they would do. eg putiing an extra single bed in one of the rooms for my youngest child. But having sain that, I dont know why they agreed to itin the first place because the room size was not big enough to take an extra bed, and we managed anyway.
Our room was very adequate for our needs and we liked the fact that a restaurant was available at the location.Staff were very helpful.
Staff very friendly and helpful. Warm reception and atmosphere. Very pleased with room - the standard of facilities / cleanliness was exceptional for 2 stars. We travelled by motorcycle, and found the parking to be secure and private. Some people might be put off by the 30 - 45 minute walk to the train station, but we really enjoyed the local scenery and small town charm of the highstreet. Hardly worth mentioning, but there was no lock on the bathroom door.
The bathroom was ok, but the towels were very old and the roughness not good. There is no electricity converter for international conectors.
all very good service A* transportation, we spent alot on taxis to and from hotel
Friendly service, comfortable room
The price was fair. Hard to get around. No metro near buy, only buses.
I didn't like my stay, didn't feel welcome. The staff are not really helpful.
Small but clean room. Good beds. Small bath tub but everything in place. We liked the private parking and the the quietness of the neighbourhood. If you visit Paris by motorbike (like we did)/bike/car and you don't want to pay 100 eur/night, this hotel is is perfect. We booked a non-smoker room but there was for sure a smoking odour in the room.
The room was very clean. And proximity to Paris was great. The staff were very friendly and helpful. We are a family of 5 and there was a double bed, and bunk bed which were great but no room for a cot. So luckily our 3rd child fit in our bed.
I stayed at the hotel during the transport strike in Paris and I found the staff were really helpful despite the problems i had getting taxis etc. The Wi-Fi was pretty temperamental and the computer they had in the lobby to use instead was ancient!
Staff made great efforts to make up for absences and vacations, and ensur ethat normal catering services were provided.
Good clean room, however a little small for 2 adults and a three year old. Location was a little too quiet.
Clean reasonably quiet Bed very small double and pillows not of high standard
Good budget hotel with free car park. Within driving distance to Paris City Centre (30-45mins). Small and compact rooms.
location Although kettle facility was provided (base) the actual kettle was missing. The staff seemed unable to provide a replacement. Hot water was provided in lieu of the kettle
Clean and comfortable with friendly and helpful staff
The location, very quiet. Not very clean, bedsheets stained, old and noisy air condition
Friendly and helpful staff small room
Breakfast was excellent The room was tiny for three people - barely enough space to turn around.
The hotel was good for a 2 star rating as I tend to try 3 stars and above subject to availability! Nothing really apart from maybe closing down at 10pm in the evening!
Adequate Parking area scruffy and dogs barking all night left in car outside. Walls are paper thin between rooms you can hear a light switch being turned on and off.
Lack of power from 7.30 in the mormning. Was not re-established when I left at 8.10
The hotel had a good place to take breakfast The staff was not polite at all and the towels felt like dirty
No wireless connection in the room.
Very cinvienient to the Town. Easy to find. The room was very smelly. Prieiouse guests had been smokeing
Very well run hotel managed by a nice and helpful family.
Obliger de dormir dasn la famille car la clef n'etait pas prã©sente a l'endroit prã©vu
It was quiet and I always enjoy having a kettle in my room for making extra cups of tea early morning and late at night. The staff were helpful. It was not exactly in the town but some way out and quite difficult to find.
friendly helpful staff (we speak no French) Our room had been used by a smoker
Handy position coming from UK to Paris.Good staff and relaxed atmosphere.Pleasant area to have a beer after work.
very good ratio comfort/price
All the Staff on the reception desk, day and night were extremely helpful. They helped with several enquiries I had about travel and transport etc Even though it is quite a large hotel, the friendliness of the staff gave the hotel a warm and personal feel to it.
Hotel staff where efficient and very helpful.
Hotel reception staff were very helpful.
Staff went out of their way to be helpful. They were also exceptionally friendly. Furniture were very uncomfortable and the room small.
you get what you pay for.
staff very friendly Shame there were no leisure facilities ie pool or gym
Very friendly staff. Good in English! The view from my room on utilities
hotel was very cheap and served our purpose for one night stay over. Staff were very helpful. Rooms are very small and basic, but ok for the price. The location/area was not good for restaurants/bars etc
Very ffiendly and helpfull front desk. Breakfast was adequate although limited seating available so had to wait 30 minutes. Bathroom facilities extremely cramped.
Didnt like it at all !!! According to the advert it was supposed to have a TV in every room except for mine !!! Had to walk for 20 mins to the hotel restaraunt
location and great service I couldnt switch off the air conditioner
Private parking, nice breakfast n/a
The price was good and the staff were all really nice. There are not any real amenities. This Novotel does not include breakfast.
Food was good, rooms were clean and the ambience was appropriate for the business meetings.
clean and modern, handy for the station, expensive breakfast, picked hotel as advert showed nice pool ! packed my trunks disappointed to find no water in pool !
This hotel was close walking distance to the Parc des Exhibition for a dog show. They took dogs and had great space for dogs to be walked. Breakfast was very basic and over priced but not many options in the area. Shower was great though! It is quite old and smells a bit when you walk into the rooms. Linens are rough and they only have 2 twin beds or one Queen option. They do not put three people in a room. Had my son with us that sleeps in our bed. They would not allow it. Fire dept has to know how many people in each room and it was a problem to tell them there was three in our room for some reason. Then all of a sudden it was ok. Anyway, make sure to book exactly as described. The comment section of Booking.com does not go to this hotel.
Near motorway. Open on a Sunday night and food provided. Nice to have tea coffee in room. Ample parking. On your website it was stated no parking space; this could have deterred us but we had visited you before' so we knew better. Directions from the motorway going north could have been better, but fortunately we remembered the way from last time.
Restaurant (but I stay here a lot and know the Chef is good - not always as good at other Campaniles) Typically Campanile - too much noise from other rooms. Not as good value for money as it used to be.
Ease of access. Some staff were not overly welcoming. Unable to obtain any drink (Alcohol or other) before 1900 or after 2300 hrs. (2200 hrs on Sunday). Bathroom and tea/coffee consumables not replenished for the 2nd night.
Value for money was excellent. It was a good choice when the room was just for sleeping in. Breakfast arrangments could have been a little better. Whilst I appreciate it was only 8 euro's per person it probably needed a little more personal touch. You were very much left to sort yourself out.
最低15文字以上ご入力ください Tv was no function.
Simplicity double charging of breakfast
Secure car park, easy to find using sat nav! Room on the small side!need a uk news channel would be helpful on the tv! Room floors could have been a little cleaner! Breakfast area could be a little cleaner to.
It was very quiet, clean. The breakfast was adequate. The location was in an industrial zone and was very hard to find.
private parking small rooms
Clean basic room. 2 good restaurants 100 metres away. No opening window, just a door (which had to be closed for security at night), so very hot. Located in an industrial estate.
Save parking, silence, good breakfast
Breakfast Hotel impossible to find due to bad directions and no signage. In industrial park.
Good value for the money Would prefer to have a pioper shower
Terrible, dirty room, no air conditioning, no ability to lock the door meant I had staff open up without knocking on the door.
Excellent staff. Madame on reception was extremely helpful on the telephone, discussing details of our booking, and very welcoming when we arrived. Also the night porter: friendly and helpful. And the man in charge next day, too. Excellent breakfast; very good value. Turned up by mistake at the 'other' Balladins hotel, just around the corner, where the receptionist, chewing gum and talking on the phone, was in no hurry to help and gave us incorrect directions to the correct hotel. In the end, a hotel guest took pity on us and explained how to find it.
Local to my requirements Hot water failed - no hot shower, but these things can happen any where, it did not put me off the hotel!
Good value for money,
The area around the hotel was free from heavy traffic and noise. There was a bus stop nearby offering a ten minute ride to the railway station. Lacked atmosphere, character and information about anything. On arrival we had to request clean pillow covers and bath towels. The shower head holder was broken. We had to use an out of hotel telephone kiosk to make calls home.
Close to where I needed to be The opening hours of the reception desk
Clean, basic, value for money. The staff are excellent- friendly, helpful and cheerful. Food and service excellent. We really enjoyed our stay and would go again. Hotelin lovely area, quiet hotel but busy outside. Nothing
Nothing Dirty room, bloodstained sanitary ware. Noisy lift shaft.
Hotel staff was really ver nice and helpfull. Next to hotel is Grill restraunt (a little fast food) but also with next staff. Food was acceptable quality. There are not many possibilities to do something at the evening. Rooms are clear but very simple. But for this price I think it is quite fair. In rooms is a little too cold.