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The room is nice, clean and comfortable. The breakfast is excellent, wonderful selection of delicious and healthy breakfast. Good selection of delicious international and german food.
This hotel is very good and the breakfast is perfect.
Though we booked a regular double room it was upgraded to a beautiful suite, very modern and very cozy with the roof terrace. I wished we stayed more than one night. Breakfast was superb, excellent selection and very good choices. The hotel is outside the old town and without a car it would be challenging to get there. It has to be clearly stayed in the description of this hotel that it is away from the old town (about 5-10 min drive)
- reception is nice - room view is good. - far away from city - no air conditioner - bathroom may be better - restaurant has no various choices.
The food. Another best part is, the internet is free, whereas most of the Germany hotel are with charges. Increase items (tooth brush) in the room will be more appropriate rushing guest with only one night.
great breakfast, nice large rooms, clean construction outside hotel, limited parking
Extremely clean, tidy and staff were very helpful. The breakfast was amazing - we highly recommend this hotel and would go back! nothing
Very friendly staff who spoke English. It looked like it had been recently renovated on the inside and they were now working on renovating the outside. Beautiful hotel and very good value. In May, 2007 there was construction on the street outside the hotel which made it a little difficult to get to, but it was still worth staying there.
the best breakfast ever,polished,professional staff,great food in the weinstube,free wifi,free parking and breakfast.a 5 star experience they ran out of maps to the city and the light bulbs in the room are too dim,minor complaints for a terrific hotel.great value
Excellent service and delicious breakfast!
Could not get anything to drink after 10:30 hours.
NIce quite hotel with easy access to all types of public transport to get to central Augsburg. Nothing really to do once you are at the hotell as nearly every tv chanel is dubbed in german and not much in the hotels close sorounds
The room was exceptionally large, clean and due to the hotel's location, very quiet As in most hotels, parking was available but tight. Few eating facilities in the immediate area.
nice staff, good breakfast the rooms are not very clean and nice, however they are quite sufficient if you don't have any "high requirements"
The satff is really friendly and helpfull. The room was clean.
Hotel close to railway station. nothing
The hotel was convenient to sites and restaurants. Very nice breakfast. No.
Bed covers made us sweat - suggesting that this may be due to the material consisting of artificial rather than natural fiber (such as cotton)
That we could check in 24/24, the family room was perfect.
Very centrally located, easy to be found Most of the rooms have renovated furniture, some no and do not respect the not smoking policy..
Everyone was very friendly and helpful- answered questions, directed us to sights, printed info we needed, etc. Nothing
the postion in relation for sight seeing was excellent.there is a lot to see in augsburg and the surrounding area.The hotel is very near to the tram station and about 10 mins from the train station Iwould have liked the hotel to have a restaraunt for an evening meal.
Excellent location, close to the centre but also very conveniently situated on the Romatische Strasse. Massive breakfast with lot of options. Pleasant staff.
Clean room and good location. breakfast was a little expensive
Very friendly staff. Very good breakfast.
the rooms were large and it was situated in a good location some staff needed to realise that not all australians cannot speak german
It is very relaxing and beautiful!
Quality and size of room and bathroom
Good central location, easy walking distance to sights. Helpful, attentive staff; excellent Sunday buffet brunch. After arriving, we extended our stay for a third night. Process for internet access through a contract vendor was clunky; full 24 hour access expensive. Some staff unaware of procedure to offer full access, offering only 30 minute cards.
Location Carpet was stained and dirty, the pictures on the website did not match up to the actual rooms.
Localização. Extremely arrogant and unfriendly staff, bathroom curtain in the window (without privacy ,..., uncomfortable), heating did not work, problem to exit the parking lot (car and truck stuck because the reader did not work and the staff were arrogant), expensive internet, Breakfast bad, shower / tub floor watering.
ease of parking, availability of restaurants in different price ranges, location.
The staff were very helpful and resposive to client requests. No.
A little more expensive than most in Augsburg, but well worth the little extra. Central Location and a good Bistro.
Very close to old city centre. Staff speak fair English. No resturaunt
Great service, huge rooms, perfect location I wood prefer to have separate shampoo in the bath
Spacious room, good location close to restaurants, shopping, and train station within 10 min. walk. Took local bus when we had luggage.. The best breakfast buffet on the entire 4 week trip!
Huge room. Very clean. Nice Staff.
Large room but very brightly painted (not to my taste). Almost no parking availability.
Hotel has a good location and is only a few minutes from the shops, bars and restaurants. Although there is limited car parking there is a car park just around the corner. Hotel also has a small bar and they provide a good breakfast selection. Only down point is that there is not a restaurant in the hotel but as the location is good there is lots of choice for eating out.
The Location and the staff's recommendation of a restaurant.
Good location, large 3-person room. The hotel smelled throughout of either old water damage or something that permeated throughout. We asked for a non-smoking room and what we got smelled like a room that had had a smoking party in it - recently.
Good hotel that suited my needs. Friendly staff and comfortable room. Provision of PC in lobby with free internet access. Good evening meal and excellent wide ranging selection for breakfast.
They have Laundry service N/A
There was excellent breakfast.Rooms was clean.The garage in the underground I appriciated. No,It was good.
Got a free drink in the hotel restaurant. The breakfast was sufficient, even fresh salmon available. Ideal for ppl travelling with cars.
Good Clean comfortable and affordable
staff was great - they gave us each a free drink for the bar after arrival - had an outside patio to relax on - food was very good - we had a relaxing night and a very good breakfast - until 11 on weekends so it was perfect for a late departure. would stay again!!
very friendly staff, adequate price level, good breakfast
The huge Room and the friendly stuff as well as the food of the Chimera Restaurant that belongs to the hote.
Great Hotel, great breakfast,great service, the room looks very new and clean. Love this hotel
comfort room, very good breakfast, free internet in the lobby, clean.
Very good rooms, food, staff
The staff was very courteous when checking in/out. Meals served at the restaurant were very good. Parking was convenient.
A very pretty hotel, centrally located. Friendly staff
Excellent service by personnel. Room was very nice, but not fantastic. Location is good for downtown Augsburg visits. Breakfast was excellent, and plenty of bio food for eco-freaks! Noise on adjoining street with cars and streetcars! Come in the winter when you don't need the windows open! Having read previous reviews, I had requested a quiet room, but apparently the discounted rate excluded me from this possibility. Food was not as good at the evening meal as I would have expected from a 4-star Romantik Hotel. Room and service were excellent, however.
This hotel was close to the shopping area and trams where available right outside. The staff were friendly and breakfast was very nice. Private parking available downstairs with limitations. Situated on a corner with heavy road noises with an irish pub close of proximity. No air-conditioning available and WiFi range limited. Beds uncomfortable.
We looked the very comfortable room and the excellent breakfast. It was easy to get about to other places from there.
The hotel management and staff were excellent! The rooms were nicely appointed, and the decor through out the hotel was very nicely done.
The staff were very friendly and all spoke very good English
We liked the location of the hotel. An easy walk to all the tourist attractions or a tram 100m away. Staff were very friendly & helpful.
Quaint little hotel close to the heart of Augsburg. Excellent restaurant, helpful and gracious staff. Nice "extra touches" like fresh fruit in our room made this a very enjoyable stay.
Simple, classy hotel When paying, I believed the exchange rate used of 1.40+ on US Dollar on Saturday the 2nd to be a bad rate
sauna facilities, spacious rooms no included breakfast, no included wireless, they've booked the credit card before my arrival
Dorint hotel was very comfortable and clean. Extra bed had been prepared in our room as requested Breakfast was excellent with hot food cooked to order. Overall very good value for money. Would recommend this hotel Was a little far from the town to easily walk there. We ate in the hotel which was fine (burgers and fries from the bar menu)
Large room quiet and comfortable
Well organized, friendly staff. Expensive breakfast, internet charged separately.
The interior design and decoration of the room and certainly the view of the City of Augsburg from the balcony of my room in the 9th floor. When I asked for two separate bills one of which would go on my employer's account and the other payable from my own pocket, the staff of the reception desk was very helpful and attentive in issueing both bills. International phone calls from your room are excessively costly. So be careful and think twice before you dial any number outside Germany. The thing is that the computerized phone call tracking system of the hotel does not tell you how many minutes you have actually talked. It only reveals the phone number dialed, when it was dialed, and how much charge is applicable to it.
The view from the room's balcony onto the city and its surroundings, the proximity to the city center, the free "wellness" facilities, very friendly personnel, copious breakfast with free sparkling wine
The ambience was superb, the room and view were superb. The cushions were too soft. Very very very expensive breakfast.
Perfect view if you pick up room at higher floor facing the park. Don't take rooms on the 3rd floor - problems with conditioning/heating.
Excellent hotel, good facilities. Due to unavailability of the room as reserved, a free upgrade was made to one of the superior rooms on the top floor. Restaurant is OK, waiting time is however too long. Pricing of drinks (EUR 9,- for a glass of ordinary house wine) is over the top and not value for money.
Not too far out of the centre of teh town and in easy walking distance. Very comfortable small hotel with breakfast only. Small, but fee mini bar was a nice touch. Nice garden to have breakfast in. Only one waitress on at breakfast so buffet emptied quickly and was slow to be replenished.
we enjoyed our visit--doable from the train station, nice city, had a good time.
Quiet central location Mattress appeared to be a little tired
The attention and cordiality of the staff, the services provided (free internet, business services and good breakfast). Check out time at 11h - too early.
This hotel is absolutely superb. Comparing to the price, this hotel serves almost everything they can do. I had stayed in 7 different hotels along romantic road trip course, I am sure that this hotel is the best.
Quiet room, excellent location room was distributed on two different levels connected by an internal stairs: wardrobe and armchair was in the lower one while the bed was in the upper one
size of room Swimming pool breakfast no
Loved everything about this hotel. We stayed here and took the train to Munich for Oktoberfest. They called taxi, it arrived in less than 2 minutes and only a 7 euro fare for for people to train station. Will use this hotel again if ever travelling to Augsburg. We arrived for Breakfast on Tuesday morning around 9. Sparse selection compared to 8:00am on Monday morning.
Cleaness of room, staff is freindly and helpful bathroom is a little bit small/narrow
beautiful large room with astonishingly big bathroom nothing
great location - very close to Augsburg Hbf (less than 5 min by walking). staff know what guests want. nothing
It was rather difficult to find the hotel
Convenience for transportation and reasonable price. Staffs are nice.
Friendly staff small showers
Affordable, close to train station and clean. ;:No Air Cond. Hot at night.
I liked the hotel in proximity to the train station. I found this very helpful. I found the hotel clean, reasonable in cost, with a cordial and professional front counter staff.
The room is clean, the location is good if you need to travel alot, which is 30 sec from the hauptbahnhof and 3min. tram from Koenigsplatz. The reception are nice and speaks good english. Too expensive breakfast and no wi-fi at such business type hotel.
Proximity to the train station the size of the beds, the hard mattress, the amount of towels given, basically it wasn't very comfortable ot stay in.
No bar, No restaurants. Nearest restaurants at 10 min. walking
The room was a reasonable size and very clean. The hotel is perfectly situated for rail travellers, and you also get a free city travel pass for the duration of your stay (very useful when the weather's not so good!)
They have a good structure and confortable rooms
the room is clean, bright, quiet and comfortable. nothing.
Staff were very helpful and always smile. Breakfast selections are good. TV room does not have CNN station or any English channel.
Nice, Quite, nice facilities, friendly atmosphere no
The hotel was comfortable and good value with good facilities. Breakfast was good with a very varied choice. The centre of Augsburg is easy to reach by tram which passes the end of the road. The staff were very courteous and very helpful, particularly the young dark-haired Receptionist. It has a lift and small swimming pool which, unfortunately we didn't have time to use. A bit difficult to find down a small side road. Expected it to be less 'urban' that it was. The outside which looks very tired does not bely the interior, once lit!! Automatic economy lighting gives a first impression of it being very dark and gloomy. Parking is free and available on the street outside but very limited spaces. There is only one restaurant within walking distance whiich was very good ( The Berghof)
Rooms are very nicely decorated, excellent breakfast buffet, good sauna and massage service, excellent value for money
Courteous service, good meals I would appreciate if there was a kettle and a mini bar
rich breakfast, sauna and pool free of charge, definately good value for money, cosy and tastefully decorated rooms no restaurant
This was an unexpected surprise. The hotel was situated in a quiet residential neighborhood. Very homey & comfortable It was a bit far from town, but there was an excellent tram service
friendly stuff, clean room There was a sort of mechanical noise (presumably coming from the radiator) during the whole night. That was really annoying (was pretty difficult to fall asleep)
Great location, wonderful room and great wellness facilities. The staff is friendly and helpful. Great food in the Beergarden. Nitpicking, but it was very hot during my stay and there was no airco.
Wonderful people, outstanding food
Covenient location, good service, quite nice breakfast but when staying in one of the rooms facing the busy throughway-street you better be prepared to deal with substantial traffic-noice throughout the night.
very easy to access from the autobahn although I had specificly requested a room with twin beds, we were given a room with a double bed which stunk of smoke. After complaining the very kind girl from the receiption found (third time lucky) us a very nice room, but a cheaper category than I had originally booked. Parts of the hotel could do with some renovation. Had a fantastic massage - wellness area to be recommended.
T-mobile connections in the rooms TV is 100% german channels - no international channels. Rooms are very spartan.
Clean & easy to find
Breakfast table was abundant and of good quality Rooms are old and very barren, TV only has german channels (a minimum would be Euronews, CNN, BBC), bathroom hot water was very long in coming.
Breakfast, room size Position
The showers were very nice, much different than most places in Europe. The large room was great with a third bed where the kids could sleep. The location of the hotel on the bus line was very convenient. The front desk staff was also very knowledgeable. The prices of food were too high for what we got. The breakfast was free, which was great, but the rest of the menu was overpriced with small portions. Also the bar was supposed to be open all night, but the staff closed it shortly after midnight.
Convenient location for my business needs (close to the motorway) with comfortable rooms and good food available all day. Staff extremely helpful and excellent service. No English language TV channels. Some rooms don't have a proper shower just a bath.
The hotel restaurant was good. The design of the rooms
The staff was friendly and the food was delicious - we enjoyed the breakfast included. We had booked a "family room" said to be large enough to accomodate 6-9 persons. What we got was 2 adjoining rooms each with 2 single beds and a cot. The doors between the rooms had key problems and the poor staff spent considerable time trying to get their keys out of the lock.
The decor was a little less fancy than I would expect for a four star.
Additionally Car Parking costs of 8 Euros
Close to the centre of Augsburg No
the very good value for money. Everything there was easy for access. We could walk to the city center in two minutes. Parking on the street free in between 6pm and 10am. no, everything was good.
Logistic position The brakfast if not a choice. they charge immediately. the charge on credit card is dome at the arrival. people on the receipetion desk too fast.
Receptionist was very helpful when I asked for extra towels and pillows, 24 hr bar/coffee available, free internet access Stains on bedroom carpet and seats, impossible to have a window open because of very loud street noise, buffet breakfast charged extra and expensive compared to breakfast in local cafes.
This place have two same hoteles. I hope stay hotel near the station, but I take to hotel from far staion. Maybe my miss take.
15 mins walk from Hauptbahnhof is acceptable. Free internet access. Only 1 computer available for Internet
Unpretentious, but nice. Big room, good choice of food for breakfast. While not exactly central location, it is within easy walking distance from wherever you might want to go in Augsburg.
My colleagues and I found the Hotel reasonably convenient and the breakfast enough to satisfy our needs Distance from HBF with no direct Tram route. Also lift in need of repair, temporary limit of 3 persons.
Quite good location, good breakfast. Rooms are not very well equipped, you have to pay extra for everything. There is 1 computer with internet for the whole hotel.
Very family friendly, the kids loved their own breakfast area and rooms were spacious and very clean. Only a short drive to Legoland (10 mins). Dinner is not served in the hotel, but there is a good Italian and Chinese restaurant just down the road.
Location was good when you travel for business purposes. The hotel was simple, but for the purpose I went there it was okay.
Great facilites and a good location
They are setup for kids and for a 2nd time made our trip to legoland easy and fun for the kids. Kids club our kids reallly like!!!
Breakfast is good, Room is clean enough, Value for money No bus tub, only small shower booth.
We like the hotel. Have stayed there several times for the last 3 years. The staff is very nice. The wireless internet could be for free. It's true that 5€ is not a high price for 8 hours of internet, but then again the feeling is much better if you don't have to pay for it. This is only a small remark for a very nice hotel.
late brekefast arrival is a problem
Very friendly staff, hotel really suitable for family with two children
Nice family hotel. We visited Legoland whic is about 10 kilometers away.
Only stayed one night could not find any faults
In our section, they have a system where the lights in the hall come on automatically. We found ourselves in the dark several times.
Free parking, cost of hotel room, walk to downtown, very comfortable room and bath, nice breakfast....we hope to return. Night noise from street....but you can't have everything!
The welcome, the clean room with excellent shower, good breakfast, location
Perfect position in the downtown with a very good parking just in front of the hotel, which is free of charge for the guests!!! Clean and cheap, perfect breakfast!!!
Room was nice Too loud
Hotel was in the center of the sites we wanted to visit. The hotel clerk was extremely helpful went out of his way to find a mechanic to repair a broken window in our auto. Parking a little tight, but hotel personnel let us park there after we checked out so that we could continue sightseeing. Cordial staff.
Everything - fine. Staff - 5+ Only trams nearby...
the room although in an anex building was newly renovated, very tasteful, escellent bathroom and all really spotless it is quite close to the centre, about 10 mins walk to the main square the male staff member, who was unfortunately rostered on a lot, was incredibly undfriendly and was not helpful at all. i would not recommend the hotel for that reason it lacked any cheerful atmosphere and was a coldplace to stay
Nice and modern room, powerful shower, very clean hotel, nice breakfast, great value for money. Small bathroom, a little far from the city centre.
Internet included as part of service. Excellent customer service.
Excellent breakfast, free wi-fi, pleasant hotel staff, clean and comfortable room with nice touches such as mineral water and chocolates.
Great for the price. A few free parking spaces at the back of the hotel if you're quick. The walls were a bit thin in the part of the hotel where I was, but it wasn't too bad.
Staff very friendly and collaborative. Good value for money accomodation. Rich breakfast. None
nothing especially, but for other to know.. Good hotel for rate offered as an overnighter. Pleasant dining room and good basic buffet (cold) breakfast.Free internet, Free street parking. Clean spacious room.Comfortable. No reception staff available. No information provided in room. Had to telephone to get access/keys using number posted on entrance.
Lovely hotel. Nicely decorated and good atmosphere. I really enjoyed my stay here. The city centre is easily accessible by tram and the route is scenic with beautiful buildings, passing the main sites. Excellent value for money. Free wireless access and reasonably priced breakfast were a bonus. The rooms are small.
Staff were extremely friendly and helpful. Location was convenient near the tram line into town, and not far from the centre. Parking was available. We were on the non-street side and found it quiet.
pleasant hotel staff, clean and comfortable room Excellent breakfast, free wi-fi,
very helpful staff, room was small but fine for a short stay. this is not in the centre of town - so not a lot within walking distance.