We had a great place to stay! We loved the resteraunt. We wished we could have stayed longer!!
Apartment was not in category of a 4 star hotel, it was a holiday flat for family staying. We did not see the hotel part, maybe the hotel part would better fit to 4 ****. Otherwise fine.
Excellent, friendly service, quiet location (yet close enough to Eisenach), very well kept and clean.
Impressive restaurant. Good size room. Pleasant setting.
Very spacious and clean.
everything the stairs to the third floor..nearly did us in ...should have a porter..
Large room Very clean None
Courteous,friendly and kind staff. Most helpful. A rather good library to while away time on a rainy day! There was absolutely nothing to find fault with.
Went to the medival festival
We stayed in an apartment that looked like it had been newly renovated. It was cozy and more than adequate. I felt like I could move in and just stay. The facilities were clean; fresh linens and very comfy beds. The kitchen has all the necessary amenities to be used to live in - except a dishwasher. It is a ways out of town; Eisenach and the return drive at night was very confusing. Guests should be sure to get clear directions before embarking on any car trips.
Quaint hotel in the middle of the city. none
A remarkably motherly staff member made me especially comfortable with tea and care for my cold. Directions for operating parking were complicated.
Centrally located. Nothing but not a lot of english spoken on reception desk.
location and quality of the hotel
Great location, class act
the breakfast was amazing very good only i wish my e-mails were looked at
loved the room and service our family were made very welcome
Comfortable and quiet with excellent breakfast. Staff was knowledgeable and very helpful.
Cleanliness like always in Germany. Internet should be included in this class of a hotel. Breakfast pretty expensive.
Hotel location. Breakfast is too expensive (14 Euro), small parking.
Excellent hotel. We very much liked the style, interior, comfort and breakfast of the hotel. Our hotel room was quite large, with a modern bathroom. Hotel staff was very friendly and helpful. The location of the hotel situated on a busy main-street in an industrial part op of town could have been better. Dresden city center distance is quite far (15mins) by car.
The hotel had lots of traditional German character and was very central and convenient. The room was large, comfortable and very clean and the staff were friendly and helpfull.
Relaxed atmosphere and a unique location to explore the Wartburg. Outstanding restaurant added to the pleasure of the stay.
Staff are kind and polite. Good restaurant with nice view. Easy access to castle. Room.
I enjoyed the perfect combination of history, beautiful location and very attentive service.
Staying right next to the Castle... we felt like we were Castle guests of one of the Counts of Wartburg in the 12th Century. Absolutely wonderful! Our room was fabulous with a great view and every amenity possible. We wished we could have stayed much longer. Leaving.
Everything!!! Having to leave
The staff, the food, the setting the room everything really. No
Views, Food, Castle Tour
Location!!! And Views! And ambience!!! Lack of elevator would make it hard for older folk to make it up the stairs
location - outside town and needs a car
Location ( very quiet ) Dinner at the hotel restaurant. Breakfast was fine.
convenience of location price of breakfast and the fact we had to order the buffet and not just tea and toast or something simple
Staff was very helpful and very respondant to my requests for changes I required. Water pressure in the shower could of been better. I didn't care for the Rain Forest style shower head.
Room was very clean and quite -- large bathroom Location was out of town and in industrial area
Good hotel, nice staff, all of them speak proper English and so is the menu. Good food, good rooms. Elevator is bloody slow.
We arrived there very late and left early in the morning. The rooms were pretty nice, comfortable and modern.
The hotel was modern and efficient. The view over the valley was exceptional. We only stayed one night, but our experience was very pleasant. We will stay again.
Good Room, nice staff. Breakfast and Dinner high quality. Location excellent for automotive factory nearby. Nothing to dislike.
Your staff was excellent The WiFi price was quite steep and our bathroom floor was dirty.
Wonderfully located 100 meters from the Bach Haus. Was able to find free parking on a residential street 300 m from the hotel. Room was clean and quiet. Breakfast room was quite historic looking and the breakfast was very good. Would stay here again based on proximity to the key downtown sites in Eisenach The free lot across the street doesn't hold many cars so I elected to search for free parking on a residential street 1 block away. That got me onto a very interesting street that I would have missed otherwise.
good breakfast choice and ambience. Room was large and clean and free parking in a lot across the street. Nice hotel made connection with the internet upon arrival but was unable to connect later in evening or in morning. I did not ask the hotel's assistance so they may have been able to assist?
Parking garage available, friendly staff The curtain of my room was damaged (R 307)
Very clean hotel-pleasant staff who could speak good english-excellent food served at night with wide variety of breakfast menu Car parking
Friendliness of personnel
Very freindly staff ,and very helpful which made our stay very pleasant ,Hotel was very close to town centre None !!
Staff very helpful. Good breakfast. Location in Eisenach exellent. Garage parking. Not easy to find. We enjoyed our stay.
The staff was very helpful, the room large and bath very nice. nothing
Everything was great!
They failed on the wake up call
Very nice breakfast, big bathroom. Room was in the basement, it would have been nice to have a view. If you have not very recently updated your navigation system, it is best to call for route instructions because Eisenach has a new motorway.
We where allocated the “garden house”. When you can cope with cluttered eccentricity, then, this is for you, manoeuvre your way through the over-the-top furnishing and you will love this “Unique Inn” centred in fascinating Eisenach. Both charming Hr: Bomberg & Frau Renate Bartholome warmly welcome their guests. Ask for a recommendation to dime out in one of the local eateries. An great breakfast. The garden house is cluttered.
the houselord is very friendly and helpful, the house is in a nice environment and ver yquiet
We had a cottage separate from the main house. It was charming with a cozy interior and a small patio. Neighborhood of many old mansions.
The stuff was exclusively polite. The location of the hotel is perfect for visiting the city.
Exhibition time, so prices were very high all around. Staff were very friendly and afterall the hotel fullfilled my needs properly. All Ok, except the price, ´cause of timing.
Located in a beautiful small town, near the lake! Not far from Wartburg castle (UNESCO World Heritage). Lovely atmosphere of neighboring residential quarter. The breakfast was better than in 3 other more expensive hotels during my trip in Germany. Toiletry kit is not complete.
Our room overlooked the lake. The scenery was lovely. We enjoyed walking around the area and into the village square.
The accommodation is excellent- breakfast gets better each day! As there is no dining room, it would be good to have facility for tea/coffee
I booked for 35 euro (breakfast included), they asked for 45 euro (35 + 10 euro for breakfast)
Easy to park (private parking available). Quiet and calm. Very nice breakfast, extremely good value for money No remark, for a 3 star hotel it definitely exceeded my expectations.
We stayed in a triple and it was very spacious. Additionally, the room is lakeside and the views are beautiful.
Free parking inside hotel, location on lake shore, fairly large room, good breakfast, great value no proper curtains so not enough darkness, narrow beds
Room comfort, breakfast TV too small
the wonderful position of the hotel, right on the edge of the lake and in the centre of town. Ample parking available. Even though the room did not have a view of the lake the view of the old houses was nice.
Wonderful location with a stunning view to the Wartburg Castle. Nice restaurant with good outlook from the area used for breakfast. Good food. Well appointed room.
Good position relative to the town and it was really quiet.
We liked the location very nice views over the country side and the food was excellent. No menu's in English
Beautiful surroundings, - calm and quietness.
Great facilities, great view towards the forest and the nearby castle. The restaurant is great. The road to the hotel was a bit steep and bumpy - the city could repair it. The staff did not speak too much English and it was hard to communicate. I forgot a sweater at the hotel room, and when I came back few hours later it was hard to explain to the staff what happened, simply because they didn't understand any other language but German. Hence, my sweater was not found.
Basically only had a dinner when we came, slept, had breakfast and left
Very friendly atmosphere. Nice and helpful staff. The surrounding is beautiful, nice roads, perfect place for cycling and motorcycling. Breakfast in open air - fantastic. Satelite TV tuner in the room was a nice surprise. Furniture and sanitary equipment are a little bit oldfashioned, satelite TV could be a bonus but it did not work properly.
Wonderful country setting, clean facilities, very friendly hosts and a fantastic restaurant on site
both dinners which serve in hotel are very nice and valuable best location I feel uncomfortable because the mirror is opposite side of the bed,
the staff were very friendly it was hard to get about with the babys pram as they only have 1 small lift problems getting up and down stairs.the breakfast was very poor value
Friendly Staff Bedroom had been used by a smoker
Good location(near Main Station and down town)
Extraordinary value. Pleasant staff. High standards of comfort. Excellent Internet connection (free). Excellent buffet breakfast. Convenient parking. Convenient location. I am fussy about hotels; but I liked this one very much. Nothing I would criticise.
We had an exceptional time - the room was wonderfully laid out, and eating opportunities were very authentic!
Most things, especially quiet location on edge of town Steep walk up and down from annexe for breakfast
nice spaceous rooms, nice restaurants. the booked appartment was 400m away, and not heated. We were offered two double rooms instead. The mentioned spa is in another place as well... All not exactly as advertised.
great atmosphere, wonderful breakfast and helpful staff; wireless connection greatly appreciated; pilows too soft (and to few) and the split doona idea is not a good one - a blanket would have been appreeciated on a cool September night. We had heavy bags so would have liked a lift, but we recognise that in an older building that's not always possible.
The breakfast was excellant. It would be helpful if the hotel would advertise single beds in their double rooms.
4 bed room was in fact a small suite with two bedrooms with bath and a seperate lounge. Tapas bar in the hotel was very good the annex is about 300m away from the main hotel up a steep and narrow (one car width) road
Good spanish restaurant, friendly staff, wireless internet in rooms, indoor parking for cars, reasonable prices.
The room was small but very clean, with an excellent bathroom and shower. The food and service was great in the "Tapas Bar", the buffet breakfast was one of the best I've ever had. The bed was rather small for two persons (possibly due to room size)and too soft for my personal liking.
The hotel staff were friendly and accommodating. Be sure that if you are traveling by train you phone upon arrival and they will pick you up from the station. The hotel is charming though the rooms are quite small and ours was noisy at night as it faced the back and was just above where the employees gathered on their breaks. The breakfast buffet was very good and the sun room in which we ate was lovely. Don't miss the local car museum and the hike up to the famous castle.
False advertising...the hotel website advertised something called 'Luther Experience Days', though, these do not exist.
the centre town location, beautiful town with lots of history, safe parking, very good hotel restaurant can be noisy at weekends due to cars on cobble road
the resturant was very good they did not read my e-mail regarding extra bed and cotthey did not inform us of the extra chargeswork out to be a very expensive staywill not use agai i prefere the Steigenberger Hotel Thüringer Hof the best stay so far and will be back there next month
personalised service, small but very well located hotel, great breakfast (more choice than in any of the 4 hotels we had been to before around Europe on our Europe trip despite staying in 3-5 stars, including a top hotel in Berlin), very accommodating (made breakfast an hour earlier as we needed to leave early and charming receptionist gift-wrapped all purchases from hotel shop individually for me)- Good restaurant for dinner- Next to Lutherhouse, great location, central, yet calm- Management that cares about their hotel and their guests was evident, which is rare these days!!! Decor in the rooms could be updated, but bed was comfortable and all that was offered was really very carefully thought out-
Rooms clean; staff professional and courteous; breakfast great N/A
It was directly near the train station, and minutes away from the city center and shopping area. You get what you pay for. Nothing exciting, a bed, a room, tv, and a shower. Did not have WLAN internet as the internet said.
The hotel was situated close to the town centre, within walking distance as well as close to the train station. Several pamphlets were available as well as a map to help us with sightseeing. The room was basic but evidently recently redone. It was clean.
There was no air conditioning as I was lead to believe by your company discription of the hotel.
This hotel is located very close to the station of Eisenach. It´s an easy walk to the old town. You can walk to the main attractions including the Automobile museum. The rooms are celan and the breakfast is very good.
Proximity to railway station.
It was very clean and nicely decorated, comfortable beds and quiet since we were not on the street side and on the fourth floor. Breakfast included and good. Parking place reserved by hotel was a little hard to find. Smoking area in the foyer disturbing when one first enters the hotel.
the hotel was clean and comfortable near to the station but our room at the back was very quiet.The breakfast buffet was good and plentiful. We loved Eisenach it is abeautiful place with easy access to the surrounding countryside. The hotel looks a bit run down from outside but the amenities have everything you need.
Easy to locate and very convenient next to the railway station (and bus station). Short walk to town centre. Friendly welcome at reception desk and at breakfast. Rather basic bedroom, no shampoo, no hairdryer.
Friendly, helpful staff, convenient to the train station. Good breakfast buffet. I would have liked to have had access to a wi-fi connection.
Its excellent position and good value
Our room was spacious, clean and very comfortable. The view of Castle Wartburg from the restaurant is excellent! The grounds of the hotel are well maintained and beautiful. Access to our room from the main reception area was a bit confusing. Our room was in a wing that did not have direct elevator service, so we needed the staff to guide us to our room. But once we learned the route, we were fine.
The staff was friendly and helpful. Our room which was very spacious and clean also offered a beautiful view. It was very relaxing.
Beautiful setting in the Thuringer Wald with a view of Wartburg Castle from the restaurant. From the hotel you can walk past the chapel and through the garden gate to a beautiful walking path, in 20 to 30 minutes you are at the Wartburg Castle.
Comfortable and large room, nice area around
Wonderful views, especially from terrace and restaurant. Excellent food. Spacious, comfortable room. Very helpful, friendly staff. Good parking facilities. A bit too far/steep for us to walk into town but taxi was prompt and reasonably priced. We wished we could stay longer!
You have an amazing view from the dinner terrace on Thüringer Wald, all stress will be gone in one minute. The hotel rooms have an great view on the city and are very cosy and clean.
good location within walking distance of the town centre and the Wartburg
This is a jewel of a hotel. Atop mountain, it sits below a taller mountain with the Wartburg Castle atop it. My room was spacious, with high ceilings and lots of windows. Beautiful view to the mountains and over the town. The room exceeded my expectations in every way. It was my favorite of a dozen hotels (and restaurants) I visited on my recent trip. I would go out of my way to stay there.
What a wonderful location. Surrounded by forest with a fantastic view of the Wartburg castle. A great place to chill and relax. The food served in the restaurant was very good and reasonable. The bedrooms were spotless, large and extremely comfortable. Make sure you ask for one with a view. The rates were extremely reasonable. A lovely place
The hotel has wonderful views, especially from the restaurant and terrace. The staff were very friendly and helpful. The food was also very good. The bedroom was a little old fashioned. The hotel's stunning location has the disadvantage that the walk from the town to the hotel is very steep (there is no public transport).