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the willingness of the staff to accomodate a non german speaking international tourist
The welcome, cleanliness and high standard I suggested they install tea/coffee making equipment in the room. There was a mini bar but no tea/coffee.When I ordered at the reception for a visiting friend and self it took a very long time.
Cheerful helpul staff, especially in the restaurant
it was a very comfortable and clean room, the staff where helpfull and spoke english which was a help as my german is minimal. The bed was very comfortable and the television was good. A few extras would make a massive difference. Fizzy water was the only refreshment available in the room which pretty much is only liked by the germans. British personnel do not like this. It was a good stay for a night but i was glad it was only a night. I would stuggle to stay there for a week. The food was very nice but again the choise was minimal.
Staff were friendly and attentive Reception was closed when went to check in had to go round until I could find someone to let me check in. After check out was getting taxi to station and hotel rung to say I hadn't paid for the additional room (I didnt have an additional room and didn't even know the people in that room)
Efficient, clean with an acceptable choice for breakfast. Reasonable price for level of quality. Hotel unstaffed and locked when we arrived, had to hang around over an houtr before afternoon staff turned up even though booking form sdaid 11.00 -23.00
Lovely comfy beds..Cleanliness.Friendliness. No British TV programmes
Leaving. Cold room, towels were tread bare, bed was way to hard pillows were next to nothing, room had a damp smell, Very poor breakfast.
Hotel was clean,staff very polite.I Felt the staff took theire time serving us. .We felt that had we been German we would have been served quicker and not been ignored,as we witnessed them serving germans strate away,how ignorant is that.It was our second time of staying in the Bade had the same problem both times. Could have had tea/coffee making facilities.
Decent food, decent room, central location, inexpensive.
The staff were very welcoming especially when on arrival they had not recieved the booking from yourselves, they were able to accomodate us however if they had been full there would have been a problem. no
Nice staff. Good food. Nice environment It is a bit off if you want city life
The quite location and surroundings are attractive, but the real pleasure comes from the uniformly high quality of the facilities and meals. It is ideal for a quiet stay in the countryside. Nothing!
The friendliness of the staff and the good rooms. Generous portions of very good food.
The bar facilities were very poor. No service until after 5 pm ,closed on Sundays. If a tea or coffe was required you had to go into the nearesr town.
Friendly family run hotel in pleasant rural surroundings. An excellent buffet breakfast and helpful staff.
No hairdriers in the rooms
Large comfortable room, with nice view into garden. Plenty of parking. Very good food in restaurant.
The Hotel was easy to find and in a perfect location to explore the surrounding area. In particular a short drive to the historic town of Celle. Some road noise could be heard at night if you opened the double glazed windows
Friendly staff No tea or coffee facilities in the room
The food are exellent and big romantic rooms. Wery good service.
Fantastic hotel with excellent rooms, friendly and efficient staff. The food, servic and cost was excellent value for money. We would highly recommend it and will use it again in the future. No
Get som aircondition on the rooms, it was very warm.
The staff were friendly and helpful and the accomodation and food were excellent.
cooked to order eggs for breakfast, easy access to bergen center towels were hard,and they started hoovering at 9am. so no chance for a lay in.
The staff were very attentive and spoke excellent English. When we arrived on the Thursday evening there appeared to be only 1 member of staff working the reception, bar and restaurant. If you are wanting a meal, dont expect 'fast food' as everything is cooked to order, and with only 1 member of staff, can take some time to be served.
It was in a nice quite location only a short walk from the town centre. the staff were very friendly and helpful.
The food was first class and the staff could not do enough to help us. The entire hotel was extremely clean and tidy, very peaceful. No complaints about the hotel or staff.
The staff were very friendly and spoke very good English which made our stay easier as we speak very little German. The food was excellent if a little pricey.
The Seminar Hotel was well maintained and extremely light and airy, our room was clean and comfortable, there was an excellent choice for breakfast, and the staff were very polite and helpful. Perhaps tea/coffee making in the room would be an advantage
Very clean and modern with free internet No restaurant serving dinner (maybe just the night I was there?) - and the local town doesn't offer very much choice.
no hangers or hook in the bathroom to hang towels or bathrobe no soap or shampoo bedrom carpets not cleaned or hoovered heating is on timer so is cold at times
It's also a lovelly restaurant
We were made to feel very welcome, and nothing was too much trouble.