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Cheerful helpul staff, especially in the restaurant
the willingness of the staff to accomodate a non german speaking international tourist
The welcome, cleanliness and high standard I suggested they install tea/coffee making equipment in the room. There was a mini bar but no tea/coffee.When I ordered at the reception for a visiting friend and self it took a very long time.
Nice staff. Good food. Nice environment It is a bit off if you want city life
The quite location and surroundings are attractive, but the real pleasure comes from the uniformly high quality of the facilities and meals. It is ideal for a quiet stay in the countryside. Nothing!
Lovely comfy beds..Cleanliness.Friendliness. No British TV programmes
Staff were friendly and attentive Reception was closed when went to check in had to go round until I could find someone to let me check in. After check out was getting taxi to station and hotel rung to say I hadn't paid for the additional room (I didnt have an additional room and didn't even know the people in that room)
Decent food, decent room, central location, inexpensive.
Efficient, clean with an acceptable choice for breakfast. Reasonable price for level of quality. Hotel unstaffed and locked when we arrived, had to hang around over an houtr before afternoon staff turned up even though booking form sdaid 11.00 -23.00
it was a very comfortable and clean room, the staff where helpfull and spoke english which was a help as my german is minimal. The bed was very comfortable and the television was good. A few extras would make a massive difference. Fizzy water was the only refreshment available in the room which pretty much is only liked by the germans. British personnel do not like this. It was a good stay for a night but i was glad it was only a night. I would stuggle to stay there for a week. The food was very nice but again the choise was minimal.
Leaving. Cold room, towels were tread bare, bed was way to hard pillows were next to nothing, room had a damp smell, Very poor breakfast.
Hotel was clean,staff very polite.I Felt the staff took theire time serving us. .We felt that had we been German we would have been served quicker and not been ignored,as we witnessed them serving germans strate away,how ignorant is that.It was our second time of staying in the Bade had the same problem both times. Could have had tea/coffee making facilities.
The staff were very welcoming especially when on arrival they had not recieved the booking from yourselves, they were able to accomodate us however if they had been full there would have been a problem. no
Friendly staff No tea or coffee facilities in the room
The food are exellent and big romantic rooms. Wery good service.
No hairdriers in the rooms
The friendliness of the staff and the good rooms. Generous portions of very good food.
The Hotel was easy to find and in a perfect location to explore the surrounding area. In particular a short drive to the historic town of Celle. Some road noise could be heard at night if you opened the double glazed windows
The bar facilities were very poor. No service until after 5 pm ,closed on Sundays. If a tea or coffe was required you had to go into the nearesr town.
Fantastic hotel with excellent rooms, friendly and efficient staff. The food, servic and cost was excellent value for money. We would highly recommend it and will use it again in the future. No
Friendly family run hotel in pleasant rural surroundings. An excellent buffet breakfast and helpful staff.
Large comfortable room, with nice view into garden. Plenty of parking. Very good food in restaurant.
We were made to feel very welcome, and nothing was too much trouble.
It's also a lovelly restaurant
no hangers or hook in the bathroom to hang towels or bathrobe no soap or shampoo bedrom carpets not cleaned or hoovered heating is on timer so is cold at times